PSP - TPE
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "crew very friendly"
缺點： "cramped seating"
缺點： "My seatmates and I were frozen for the whole flight, especially our feet - even with socks on."
優點： "Free movies and TV shows through the United app"
優點： "Our flight attendant was super kind and efficient."
缺點： "With such an early flight, our only "breakfast" option was one cheese and cracker food box for purchase. The aircraft was too cold. Even with my winter coat. Upon arrival at Denver, we had to remove our own luggage from the luggage shelf. On previous flights, an airline employee handed them out to us."
優點： "fast take off and good service."
優點： "I was happy to be able to get a flight on a flight that offered free entertainment through the United Mobile app. I just don't understand why your airline doesn't offer free internet and entertainment. It seems like a small price to pay to keep your passengers comfortable. Get with the program and the rest of the industry."
缺點： "Once again, United first changed my flight which increased my layover from a little over an hour to three hours, and then our flight was delayed by three hours, making our total layover time over six hours. United does this more than any other major airline. I am actually considering switching my United Mileage plus credit account to one of your competitors."
缺點： "the wait time. Sitting on the tarmac for 20-25 minutes in PSP waiting for LAX reaffix to clear. The worst is arriving at LAX at 8;39AM which is earlier than anticipated and not getting a gate opened until 9:25AM (approx) sitting on the runway not being told what is going on and when the captain does make an announcement it is to tell us he apologizes for the delay but then proceeds to announce that he and the crew have to go back and to PSP and LAX four more times. I found that inappropriate to tell us about his work schedule when Im trying to get to the gate for my connecting flight"
缺點： "First flight was late, so missed my connection. Waited 5 hours for next flight. United just doesn’t have the capacity to cover unexpected glitches."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "Very limited leg room, very expesive entertainment - even for flight information ($US4/hour), no need to follow TSA rules (number and size of carry-on, placing carry-on under the seat, storing bags in overhead close to where you sit, etc.)."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "I didn't like anything"
缺點： "The fact that they over sell their flights but when you order them they say there are 3 seats left. So you show up to the airport and your flight lands with way more then enough time to get to work that day and younprint your ticket to find out you have no seat. That's because they sold more seats than they have incase someone didn't show up. But everyone did show up. So of course they find you another flight in LA which is a good 3+ hours away so you can spend another 3 hours to get to your gate to wait 2 more hours to go to take of so you can reach your destination making you late for work and making you call out. Just because they wanted to make sure every single seat was filled."
優點： "Nobody in middle seat ...yay! Left on time arrived early. Passengers behaved"
優點： "Charging availability for my devices on board."
缺點： "No wifi available!"
缺點： "No tv"
優點： "Very nice crew, Clean and efficient. On time!"
缺點： "No movie screen."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Nothing stands out"
缺點： "Delayed leaving PSP. Delayed landing at SFO. THREE AND A HALF HOUR delay leaving SFO!!! FINALLY landed in RDD at 7:30 PM!!! Rental car counter CLOSED AT 5:30! STRANDED AT AIRPORT TIL AFTER 9 PM, when hotel shuttle could come get me! Missed seeing my mother, who is in a Skilled Nursing Facility here -- THE ENTIRE REASON FOR MY TRIP! And now I can't see her this morning either, because I have to take the hotel shuttle BACK TO THE AIRPORT to pick up the rental car that I PAID IN ADVANCE TO RESERVE BEGINNING YESTERDAY!!!"
缺點： "Flight got delay and we went back to hotel and get back to airport delayed again. I wish they could of tell earlier so we could do something better than waiting 5 hours in the airport. They were really rude when we try to talk to them Steven was the person"
缺點： "Delayed our flight several hours, no communication, unhelpful staff. Missed a very important meeting. Will not fly United again."
優點： "Nice seat space (upgraded) Good flying into Chicago"
缺點： "Our plane and seats were changed by United (originally thru SFO) and we ended up in front of the exit rows so seats did not recline. The crew announced that this was not a full flight but asked that and movement await all boarding. I waited until airborne and moved into the empty seat in back of me. It actually was comparable to my own but I remained now that I moved. Several hours into the flight a male attendent told me I had to return to my original seat. No explanation. This did not present a hardship but very unnecessary and possibly risky not to have manpower in the emergency row."
優點： "Generally it was ok. Travelling is so horrible these days that "ok" seems pretty great."
缺點： "My bag was lost but my husband's, checked at the same time, made it."
優點： "Crew. Pilot did an excellent job getting us back to Chicago. Flight attendants were friendly. Couldn't rate food or entertainment,there wasn't any."
缺點： "Seats were not comfortable...fold-down tray was too low..seats too narrow."
缺點： "I wasn't assigned a seat even when I checked in (flight was overbooked)so I felt a lot of stress that I wouldn't get a seat on the flight I had booked a few weeks prior. I called United and they could not guarantee that I would definitely have a seat."
優點： "Gate attendant came and told us that our luggage made the close connection. Less than 30 min."
優點： "Crew was nice"
缺點： "United did very little to accommodate our cancelation"
優點： "crew was excellent!"
缺點： "cost for in flight entertainment and wifi"
優點： "The flight was comfortable."
缺點： "Original delay due to FAA rules regarding rest. Then plane wasn't fueled causing additional delay which cause us to miss our connection! Got to our destination over 5 hours late!"
優點： "Crew and staff were great!"
缺點： "Flight was delayed over 3 hours so we had to move to next day."
優點： "No complaints as both legs of my flight went very well. Smooth sailing the entire trip. No entertainment on flights and did not eat so can't truly rate this."
優點： "Always on time, which is very important"
缺點： "It's was an hour flight but at least offer me a beer"
缺點： "Flight was cancelled"
優點： "comfortable seating."
缺點： "Having to pay for one piece of luggage Plus on small plane announcement should be made to watch heads when getting out of seat. I got up from window seat and smacked my head hard on overhead bulkhead. Got a big sore bump from that."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "ease of into airport"
缺點： "Nothing in.patticular"
缺點： "Separation of family on our tickets"
優點： "It was in time and gate changes were text to me"
缺點： "Would love direct flight from Palm Springs to San Antonio"