MID - TPE
從Merida/梅里達 梅里達國際機場飛往台北 臺灣桃園國際機場的熱門航空公司
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "The smooth ride. Possibly considerate of weather? Not an aviation specialist here..."
缺點： "Drinks before the plane takes off. Some of us have anxiety of flying!"
缺點： "I had a very large man in the middle seat next to me. I was in the window seat. He leaked over into my seat which made it very uncomfortable especially when he fell asleep. I know the airlines can't do anything about this but he should pay for a larger seat."
優點： "Nothing special. It was an ordinary flight"
缺點： "More leg room and cushioned armrests"
缺點： "Sits not suitable for long distance travel"
優點： "The crew was really nice. Flight was quicker than expected."
缺點： "Seats could be more comfortable. Boarding process should be more organization. Snacks could be way better."
優點： "Efficient boarding."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "our flight was delayed in Chicago and our bags were not in Phoenix upon arrival"
優點： "Thankful for infight entertainment and wifi"
缺點： "United flight attendants (not former continental) really need attitude overhauls. Customer Service is your job, stop acting as though assisting passengers is an inconvenience to you."
缺點： "Mechanical delay on this leg left us in a hot plane on a hot Texas tarmac. We were initially told it would take 15-20 minutes but this incrementally grew to 1-1/2 hours. Even when we were told that we were pushing away from the gate, we didn't move for another 15 minutes. At least tell the truth. Only water offered. Observed flight attendant moving cups along baggage bins.... Don't know if these were the ones he then served water in."
優點： "The plane was well kept and the service was good."
缺點： "Good could be a little better."
優點： "Flight was smooth and shorter than I thought."
優點： "movies on the plane"
缺點： "when I tried to find Brussels airline the gate attendances didn't who what I was talking about, until I told one of them that I was going to London, then they said 'you need to go to United'. In other words, I wish there was an easier to way to determine what airline is actually operating the flight. Also the gate attendances didn't what I was talking about when I told them Brussels Arline."
缺點： "no food service. Entertainment is limited."
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Large aircraft half to 3/4 full, so boarding and leaving were smooth."
缺點： "Flight attendant passed me by when he was collecting food orders. I never had the chance to get food."
優點： "A United employee working at the boarding gate who's name was Amy, (I don't know her last name) really did shine in her efforts to assist in getting my luggage and I reunited. Thanks again, Amy!"
缺點： "The flights were running behind for some reason, but I was too."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
缺點： "loudspeaker was way too loud - my hearing was fine before the flight...."
缺點： "No help, and after hold of 45 min, representative hang up on me. I lost a ticket because of very bad customer service!"
缺點： "I can't wait to the Redding airport has a body scanner. I have an artificial hip and have to go through a full pat down every time I fly."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Smooth flight. Great landing."
優點： "We arrived early at Chicago"
缺點： "Not enough food"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Two hour delay because of scheduled runway maintenance in sfo. If it's scheduled, then why didn't United plan around that"
優點： "Movies on personal device"
優點： "Friendly, eager to please, amazing staff."
缺點： "Wish flight was longer.... lol... hey, I enjoyed my time!"
缺點： "Maintenance delay, asked attendant to have the gate wait for a few of us to board and she seemed more worried about me being in my seat during our 30 minute wait on the runway after a 15 minute delay"
優點： "This overhead bag thing is just nuts. We were told there was no more room for bags after visibly panicked attendant came running up the jetway. Five poor people got their bags checks, then the plan was abandoned. In row 31, there were still empty bins. Do yourselves a big favor, UAL, and make it easier, not harder to fly. I have flown United for 30+ years but when you start charging for overhead bins, I am gone. This is insane. Win your customers' loyalty if you want your profits to rise."
優點： "Crew was pleasant"
缺點： "Leg room seemed to be worse than any other airline. I was in row 36."
優點： "Very professional flight crew and ground crew."
缺點： "Did not want to leave Merida."
缺點： "It is 6:50 PM. We are at the airport in Merida, Mexico. We were scheduled to leave at 8:22 AM this morning. The flight was delayed twice, due to maintenance. We are now scheduled to leave at 9:00 PM. The plane is coming in from Houston. An airline as large as United could have sent another plane here instead of having us wait 13 hours. We have a 4 hour drive to get home after arriving Houston."
優點： "Clean. Timely"
缺點： "Too many carry on luggage items. People slow loading and exiting with multiple baggages. I paid for the in-house movie which didn't start until we were up in the air and cut off multiple times. Perhaps if you paid once during the day the next flight you could receive a code that would carry over so you wouldn't have to pay twice"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "Seats were EXTREMELY uncomfortable and felt like a very old mattress in desespertly need of replacement"
優點： "We arrived very early to our flight. Our flight was cancelled but United switched us to a flight leaving shortly with Delta. They were great."
缺點： "Everything was fine."
缺點： "Was good"
優點： "Every moment was great. We arrived early to LA and we had great service. Best part was LAX and their new terminal for customs. Perfect and beautiful!"
缺點： "Horrible snacks on plane. Pretzels with ranch flavor. Yuck"