缺點： "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"
缺點： "It being on time"
優點： "The pilots and the team did a good job."
缺點： "They changed my seat i paid For last minute and sat me in a small seat when i paid For extra leg room."
優點： "The crew was nice. The updated entertainment system on the back of the headrests were nice."
缺點： "The seats were pretty cramped even by today’s standards. It felt more like a frontier or Ryan air flight in that regard. Glad it was only about a 2 hour flight. I’m only 5’4”, I don’t require a lot of room, but my hips were killing me from lack of leg room. Can’t imagine what it’s like for taller people."
優點： "Everything was great"
優點： "flight attendant excellent. Flight on time."
缺點： "Seats too small tight uncomfortable. Boarding without a jetway uncomfortable."
優點： "The crew was friendly, check in and security went pretty quick. The plane was clean and the ride was safe and smoothly"
缺點： "The plane door got stuck and delayed us for a while. It cost $30 to check my bag. They gave me 2 cookies to eat on, one on each flight. Anything else was $10 bucks or so. Even a bag of chips would have been an upgrade. I miss the days when everything wasn’t an extra fee."
優點： "The crew was nice"
缺點： "boarding and unloading are nightmares. They really should load the planes back to front and if someone has a connecting flight, they should be allowed to unload first."
優點： "Fast boarding"
缺點： "No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease"
缺點： "I purchased a seat upgrade, so much more leg room and a relatively comfortable seat. No seat back TVs so bring your own entertainment."
優點： "Seats were not too cramped."
缺點： "Wifi that actually worked."
優點： "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
缺點： "choice of snacks or food"
優點： "Once the flight began everything was fine"
缺點： "The flight was delayed 3.5 hours without a solid reason being explained to the passengers"
缺點： "On time is always better, otherwise it was a good flight."
優點： "great trip and crew"
缺點： "WiFi was weak...things were stolen out of my carry on checked at the gate in Charlotte...I had the only bag checked at the gate."
優點： "Flight was delayed by approximately 90 minutes. Attendant was friendly."
優點： "We arrived thirty minutes ahead of schedule even after sitting on tarmac for a while. Seemed like a relatively short flight!"
缺點： "I wish they had outlets near seats but that's more of a general suggestion."
優點： "The flight crew was very pleasant."
缺點： "The flight was delayed and when we arrived to the destination we were unable to land and the pilot made a brisk turn then the landing was rough. We also fad to wait about 45 minutes before we parked at the gate. I suppose the bad weather was to blame but it was very uncomfortable and would have appreciated better communication from the flight crew."
優點： "Friendly staff"
缺點： "Issues with times changing for departure"
優點： "I upgraded to a premium seat I was assigned a seat in the middle very uncomfortable when there were empty seats three rows ahead should not have been a problem"
優點： "We got there"
優點： "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
缺點： "Nothing to eat - one cookie!"
優點： "Movies online you had is always awesome"
缺點： "Space on planes are ridiculous"
優點： "ON TIME AND VERY SMOOTH. EVEN EARLY! THANKS!"
缺點： "Very high decibel high pitched noise from engines as we taxied to gate in PHL. VERY annoying. Lasted over 5 minutes. ALSO, i didnt need to print out own boarding passes. You could fix your website check in px."
優點： "Movies, clean, efficient"
缺點： "Paying of my small Checked bag"
優點： "B787 plane was very nice."
缺點： "Landing was a little rough"
優點： "The food was great! The entertainment was great! I had enough space!"
優點： "Very nice in flight staff"
優點： "They were able to reschedule to another airline"
缺點： "Flight was cancelled"
優點： "Shabby Cramped"
缺點： "Cramped Uncomfortable"
優點： "The flight departed ontime and arrived 30 minutes early. The flight attendants were pleasant."
缺點： "Nothing, it was all good."
優點： "The plane had a wider aisle - much appreciatedz"
優點： "Everything was crew, drinks and the flight was great!"
缺點： "These 767's should be retired. I can get a better flying experience being jammed into a Jet Blue flight to Florida than this. And that costs 1/4 of the price."
優點： "GSP easy to navigate- easy option for WNC travelers"
優點： "Offer to send the carry on for free at the gate."
缺點： "Have to pay for check in bag. Used to be free!!!"
缺點： "Small, old plane. No drinks, snacks, or entertainment."
優點： "N/A flight was cancelled."
缺點： "Flight was delayed and finally cancelled."
優點： "Pilots avoided turbulence for flight."
缺點： "Music reception was very poor on flight. had trouble accessing Wifi."
缺點： "3 hours late."
缺點： "20 min delay at Dallas International"
優點： "Flight was ok"
缺點： "They lost my luggage and I haven't gotten it yet"
優點： "This is the first American flight in the last five I've taken where it was not cancelled or extremely late so that's something to remark upon."
優點： "The flight, attendants, timeliness"
缺點： "Unable to check in unless paying extra for only available seats. At DFW was scolded for nit checkibg in sooner and was assigned "the last seat" because of overbooking. Same today trying to check in JAN to DFW. Must pay extra or wait untill get to airport.Reserved months ago. Assign seat upon reservation!"
缺點： "Zero flexibility"