過去3天找到最便宜的單程機票是美國航空（NT$17,914） 和 大韓航空（NT$18,610），最低的來回機票則是美國航空（NT$33,765） 和 美國聯合航空（NT$33,905）。
優點： "Everything was amazing! Crew was helpful, thoughtful and kind."
缺點： "Nothing. It was great. Strongly recommend."
缺點： "Crew was not very helpful"
優點： "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
缺點： "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
優點： "Delay of check in with upgrade"
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "The crew that checked me and those who were onboard were very helpful and cheerful."
缺點： "Better choices of movies on board."
優點： "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."
缺點： "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
優點： "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
缺點： "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
缺點： "Be able to select seats online within 24hours of flight for free"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "Over all"
優點： "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy"
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
缺點： "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."
優點： "Great service."
缺點： "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."
優點： "The food"
優點： "Service was excellent!"
缺點： "It was a great flight!"
優點： "The flight attendants were first class."
缺點： "A small snack would have been nice, even a small bag of pretzels. Anything."
優點： "Service is great."
缺點： "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
優點： "The flight attendance we're awesome"
缺點： "Nothing. This was a great flight."
優點： "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
缺點： "Movie selection was the same on return flight which was a bit of a bummer."
優點： "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
缺點： "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Business class seat was good."
缺點： "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
優點： "Friendly and helpful staff, excellent food."
優點： "The movies they offered."
缺點： "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
優點： "Once again the service from the flight attendants was perfect."
優點： "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
缺點： "Although, i booked businesss class l. I had to pay 1000 yen for each flight for seat selection. (They were giving me seats 50C) And no lounge facility either. All i got was 2000 yen and upgrade to J class. I had already paid extra for business class. This is highway robbery. No thanks JAL"
優點： "food was great movies are updated flight attendants are professional and courteous"
優點： "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
優點： "Flight was on time. Staff was very friendly and courteous."
缺點： "The seats were horrific. We flew economy because anything of an upgrade is ridiculously expensive. The seats were so tiny with NO leg room at all. I couldn't even fit my purse under the seat in front of me. I have had more space on Southwest flights. My husband, who is 6'1" could barely get his knees in front of him. This is insane for a 10 hr flight...worse on the way to Japan for a 13 hr flight. Also, not a whole lot of drink service. i was dying for water but it is very difficult to get out of the middle seat to find it. Would NOT book again on this airline."
優點： "JAL is the best airline I've ever flown."
缺點： "Food isn't to my liking but was good."
優點： "Short flight."
優點： "Service & Food"
優點： "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
優點： "Everything. They are the best"
優點： "Great flight attendants left me alone to sleep."
缺點： "Korean Air cabins always seem a little warn to me by about five degrees."
優點： "Crew was great and economy seats have above average legroom."
缺點： "Bathrooms could have been cleaned up a bit."
缺點： "Overall experience is good."
優點： "korean air is always great, service was awesome"
優點： "Food was great. Service was great."
優點： "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
缺點： "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
缺點： "Seat lacked good padding, very uncomfortable for 12 hour flight"
優點： "awesome service great seats"
缺點： "30 some odd hours hotel didnt have shuttle"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
缺點： "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
優點： "Accomodating the cew"
優點： "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
缺點： "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
優點： "Ended up in the middle seat even though i booked the flight 7 months ago"
缺點： "bad seating. the Korean air website would not let me pick my own seat in advance"
優點： "Flight attendants are pretty and nice."
優點： "Everyone was very nice."
缺點： "The food was a little odd but that might just have been Korean food."
優點： "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
缺點： "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
優點： "The entertainment system and choices were top notch!"
缺點： "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
優點： "Love the service on this flight! Super friendly and quick to service."
缺點： "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
優點： "Superb courtesy and attention."
優點： "Korean Air staff was great. I fly Korean when flight prices are reasonable. Stsff helped me as I need assistance as a disabled passenger. Plan to fly again to BKK and back next summer and will fly KA again if price is competitive."
缺點： "Flight to BKK was on 747s my favorite plane."
優點： "Great service"
優點： "The staff was friendly and helpful"
缺點： "There wasnt anything that i didnt like"
優點： "Everyone is so helpful and when I have questions anyone is ready to answer."
缺點： "Due to bad weather and flooding, I could not get to the airport for my flight. I called Just Fly and they said there was nothing they could do. I had to pay an extra $350 to get my flight rescheduled. I thought that due to bad weather, customers can get flight rescheduled at no extra cost? As soon as I rebooked my flight, both airport in Houston closed anyways. So is this still my fault and did I have to still pay an extra $350??"
優點： "Food and accommodating flight attendants."
優點： "Crew helpful"
缺點： "Food tasteless"
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Great Service, enough leg room for someone who is 75 inches in height, good food, and an on-time arrival."
優點： "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
缺點： "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
缺點： "Good customer service"
優點： "upgrade the food quality"
優點： "Acceptable legroom. Appreciated the cups of water and juice served regularly. Very good breakfast."
缺點： "Hostesses could have redistributed passengers to empty seats so everyone could have been more comfortable, especially for an overnight flight."
優點： "Great support and communication from staff as well as compensation for free hotel."
缺點： "Flights delayed"
優點： "Excellent service and comfort, from start to finish"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Great services"
缺點： "The flight is too full"
缺點： "special meals especially Hindu meals non vegetarian"
優點： "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
缺點： "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
優點： "Everything was great except for the lack of internet"
缺點： "No wifi"
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "the airhostesses"
優點： "Always fly Kirean Air. Business class on these long flights are great. The new 747-8, gives you a bit more privacy and the stewardesses are attentive, pretty and professional."
缺點： "Turbulence!!!!! Keep thinking the wings will fall off. Lol"
優點： "The flight was on time and the food was acceptable."
缺點： "One of the flight attendants did not speak English so it was hard to communicate with him. The reservationist also told my friend that she had a seat that was like an Isle seat but it was next to the window with no exit access. The only exit access was passing the person next to her which is what she was trying to avoid."
優點： "I liked everything, their friendly and professional service a board!"
優點： "Stewerdesses were great"
優點： "Boarding process was pretty smooth. Food was OK and the on-flight entertainment was good. I liked having the camera on the plane where you could see over where we were flying as well as the frontal camera. Also liked the map views."
缺點： "I had heard so many great comments about this airline and overall airlines traveling abroad. Yes the plane looked nice and the flight attendants looked flawless, but I had no luck when it came to the flight attendant that was in charge of my isle. She was not friendly, and gave me a judgmental look when I asked for a refill for red wine. Tickets are very expensive and I'm sure most folks using this airline have made lots of efforts and sacrifice to be able to pay for their trip. Such was my case, as I was on vacation with my sister and had been planning for this trip for a very long time. Seats were very uncomfortable and it was warm inside the plane the whole time. in the end we got to Incheon safely and on time, and I guess that's what matters..."
優點： "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
缺點： "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."
優點： "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
優點： "Excellent entertainment selections on the flight."
優點： "We like how delta still has the middle seat open. Makes it feel more comfortable. Also the loading the back of the plane first. Always was a smart idea, glad it’s finally happening."
優點： "On Times"
缺點： "Less people on board"
優點： "The way they load the aircraft from the rear for covid safety precautions."
缺點： "The availability to switch my ticket to an earlier flight to avoid a 5 hour layover."
優點： "The space between passengers."
缺點： "Nothing it was perfect."
優點： "The plane was very new everything was good"
缺點： "Nothing considering the situation"
優點： "Great people working the flight"
缺點： "Seating arrangements"
優點： "Service was great."
缺點： "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"
優點： "Nice smooth flight."
缺點： "Tiny seats. No entertainment offered."
缺點： "Flight was delayed due to crew not being available."
優點： "The crew was extremely rude. They did not come to collect trash and so all passengers were left holding their coffee/ tea: beverages during bumpy landing."
缺點： "Attendants were rude. I didnt understand why. Also, I purchased a window seat but there was no window in my row. I spent the majority of the flight feeling ill."
優點： "Crew was very nice."
缺點： "Long delay with vague explanations why."
缺點： "There was barely any room on my seat and in front. It was the worst flight experience I’ve ever had, and I’ve flown on a fair bit of airlines from 3rd world countries."
優點： "Fly attendants were very professional"
缺點： "Even the comfort seats are crammed together too close. One can barely move. Dreadful"
優點： "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
缺點： "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."
缺點： "There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure."
優點： "Friendly crew."
缺點： "Flight was fine."
優點： "Good flight attendants.."
缺點： "Flight was horrible"
優點： "The professionalism of staff"
優點： "The flight is short and easy."
缺點： "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."
優點： "I liked that the plane wasn’t full which was a surprise."
缺點： "Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected."
優點： "Quick, efficient, affordable!"
優點： "Not much"
缺點： "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
缺點： "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."
優點： "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"
缺點： "My flight got cancel two days in a row due to outrage power in atlanta."
優點： "Plane nice and comfortable"
優點： "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
缺點： "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
缺點： "Too tight and seats not comfortable."
優點： "Had a fast flight from LA to SLC was very pleasant crew was great."
優點： "The temp"
缺點： "It was too hot."
缺點： "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
優點： "Personnel were pleasant and welcomeing at the gate and onboard."
缺點： "Service overall and pleasant disposition of the crew."
缺點： "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."
優點： "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
缺點： "Delta is the best"
優點： "What is the issue?"
缺點： "Delayed over 3 hours with no explanation from Delta or any information. Once boarding finally began, another 30 min went by before they closed the plane again without any explanation. As a connecting flight after a long international flight, it was awful. Unfriendly and impatient staff."
缺點： "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
優點： "The quickness of the flight. We left on time and made if a few many prior than scheduled."
缺點： "Felt sort of cramped. My neighbor in the windo seat got up four times so I had to get up."
缺點： "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
優點： "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."
優點： "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
缺點： "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."
優點： "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"
缺點： "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."
優點： "Food delicious-especially lasagne."
優點： "Flight attendants were very nice"
缺點： "Overbooking flights"
優點： "I've never seen such a modern and easy to use entertainment system before. All the movies are complimentary."
缺點： "Lost luggage and made me lose my flight"
優點： "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
缺點： "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
缺點： "Bigger seats the new ones are way to narrow"
缺點： "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
缺點： "All of the less than good, obvious!"
優點： "Great crew."
缺點： "Ran out of business class meal. Substituted a Econ class."
優點： "Fantastic gate agents!"
缺點： "The food was terrible."
優點： "The crew was amazing, flight on schedule and good entertainment."
缺點： "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
優點： "Crew was great and helpful despite oversight in my special meal."
缺點： "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
優點： "The seat was a little uncomfortable but the crew were amazing."
優點： "The friendliness of the crew"
優點： "The crew is really welcoming"
缺點： "The seats are too narrow and a bit too hard"
缺點： "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
缺點： "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
優點： "Everything was good except for the entertainment consul for one of our seats."
缺點： "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Lovely crew, very helpful"
優點： "On time and friendly crew"
缺點： "Boarding needs improvement"
優點： "Good food, friendly service"
缺點： "More trash pickup; only one round of beverage service"
缺點： "My suitcase didn't come with the airline."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
優點： "Crew was excellent -kind nice and very attentive"
缺點： "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
缺點： "Nothing special"
優點： "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
缺點： "Except for the man next to me - great!"
優點： "Flying with KLM is a pleasure"
優點： "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
缺點： "No complaints about anything."
優點： "kLM staff was great."
缺點： "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
優點： "We got a meal for a 1h flight only"
缺點： "No entertainment but normal for this type of flight"
缺點： "The streaming service didn’t work"
缺點： "Please Endeavour to put the expiration date on the food served in the flight."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Cabin Crew was awesome."
缺點： "Entertainment System was not working and no Non-veg food option in flight."
優點： "Loved the service...everything was excellent"
缺點： "The bus class seat was a bit narrow at the feet"
優點： "Eveything is well arranged"
優點： "Arriving more or less on time"
缺點： "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
優點： "Timing & efficiency. Good food though only a sandwich."
缺點： "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
優點： "Catering is ok"
缺點： "Seats comfort really old school"
優點： "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
缺點： "No complaints at all."
優點： "The staff and crew"
優點： "Flight attendants were friendly, but they only had limited resources to work with."
缺點： "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
缺點： "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
優點： "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
缺點： "Food was not very good Tasteless and rubbery"
優點： "Good food, good entertainment system, comfortable seating."
缺點： "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
優點： "Captain was updating us with the delay status."
缺點： "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
缺點： "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
優點： "Crew was excellent explaining about the (short) delay."
優點： "After the GSO - PHL flight, I mistakenly boarded a flight to Portland Maine PWM. Why didn’t the gate attendant catch this error?"
缺點： "Attention to detail by both the gate agent and myself."
優點： "Appreciated the opportunity to upgrade at a reasonable price because the flight was so full"
缺點： "The "Miami based" crew were a little abrasive"
優點： "Uneventful flight! Love that!"
缺點： "The crew is just over it all. They are Tired & put out by the job. They cannot even pretend to like their jobs. Quite unfortunate."
缺點： "More leg room"
缺點： "they keep using a very old 767: no personal entertainment screen, no USB outlet and absolutely freezing temperature. Most of the people put on their heavy coats."
缺點： "I have never been on an AA flight where the entertainment system has worked all the way through. Additionally, when willl there be plugs on these planes? In a six and half hour flight where you need to use your device (when the system is working), this seems like it is a little old school"
優點： "Whole row to myself. Greqt movie, in early and informative pro of a captain."
優點： "American really exceeded our expectations on both overseas flights on this trip. Good food, nice service, plenty of in-flight entertainment."
缺點： "Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped."
優點： "I am traveling with my 79yr old infirm mother. The crew was so kind & so helpful! On the scale of 1-10 (10=Best) they were like 100! Even though my flight was delayed a bit it was still VERY GOOD! Plus the flight was amazing. The flight was also amazing. Even though we were flying though a storm."
缺點： "You couldn’t have been on time because of the storm so there’s nothing that you could have done"
優點： "Crew was amazing considering we had a delay for a 18 minute flight due to weather. They passed out water etc.. even though they didn't have to"
缺點： "Boarding process was chaotic"
優點： "On times and good service - half-empty plane."
缺點： "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."
缺點： "Typical tight seating, aircraft showing age."
缺點： "Our flight was cancelled on Sunday and they couldn’t get us out until the following Saturday. So we had to cancel our reservation and get refunded... except American says talk to royal jordanian, royal jordanian says talk to air booking. Air booking isn’t reimbursing us and want US to pay $400."
缺點： "Plane was delayed 3 hours, then delayed 30 minutes more because a flight attendant went to the wrong terminal. AA offered food to us, but this was after I had purchased food from a restaurant in the terminal. Would have been nice to at least offer free WiFi on the flight."
優點： "Checking in with my Mum who needs assistance was excellent."
缺點： "Lack of Entertainment."
優點： "Couple of flight attendants were really nice!"
缺點： "Most of flight attendants were rude. No personal touch at all. Felt like they wanna rush and be done with flight asap. Entertainment selection is really poor for 9 hours flight. Expect more new movies and American tv shows. Concerts up to the date would be nice."
優點： "Smooth Flight"
缺點： "Delayed on both flights"
優點： "Great passengers and crew"
優點： "Great service, friendly staff. Plenty of in-flight entertainment options"
優點： "Ease of travel. Seamless boarding process."
缺點： "It took 30 ish minutes to wait in line to speak to to an AA rep about what my next steps were to get home from Dallas."
缺點： "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."
優點： "On-bard snacks and service"
優點： "Price and service"
缺點： "Outdated airplanes"
優點： "Having 3 seats to myself so I could spread out and relax was great!"
缺點： "The turbulence made it difficult to enjoy the flight The food needed better and more choices"
優點： "Safety, close to on-time arrival, although irrelevant since bags took 45 minutes."
缺點： "No water bottles available for individual use. Crew only came through once or twice offering small cups of water. I'm dehydrated today with headache. No charging outlets in the 2018! OUTRAGEOUS. A bunch of bags still had not come down 40 minutes after arrival. Worst: just before landing, when the captain advised the flight crew to do a cross-check, it was not done, and when we landed, I realized my seatbelt was not on."
優點： "They announce in the local language."
缺點： "We left late and then got stuck on the tarmac for almost 45 minutes upon returning."
優點： "The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO)."
缺點： "Couldn’t get the entertainment to work."
優點： "I got there in one piece. Even made my connection (barely)"
缺點： "TSA were abusing power and pulling ppl out of line like crazy. Tried to take Christmas toys from someone (and they weren’t in violation of anything. ) flight was delayed and took so long it would have been faster to drive to Charlotte. Whole airport was the most inefficient thing I have ever seen."
優點： "We didn't go to Dallas!"
缺點： "We didn't like the London Airport and we didn't get enough to eat and drink. We flew from London to Seattle Airport (SEA). From there we had to take an Alaska Air Flight to Salt Lake City (SLC) We had a difficult time finding the terminal for our flight to (SLC). . Alaska Air Broke one of the wheels on my suit case."
缺點： "Agent at gate said overhead compartments were all full and no more room for any bag. So I had to check in my carry on luggage . To my surprise, there had many open space when I walked in the plane. The worst thing was my brand new suitcase was torn. I told the luggage agent the incident and she said they had no liability what so ever."
缺點： "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
優點： "Everything was excellent"
優點： "Smooth and quick"
缺點： "It didn't happen"
優點： "I enjoyed the customer service provided by the flight attended. They were extremely attentive and welcoming. I've never flown American Airlines before and glad I had the opportunity to experience it."
缺點： "I've flown on other airlines to Europe before and it felt spacious when compared to American Airlines. I didn't like the accebility to buying snacks, drinks and other food throughout the flight. Flying for 10 hour is draining and the only entertainment be controlled by what the captain provides on the screen isn't comfortable. I may fly American Airlines for domestic flights but I'll surely use another company or longer flights to Europe."
優點： "It was a reminder again why I never fly United"
優點： "I like AA"
缺點： "Wasn't able to catch up this flight because of the cancellation of the connecting flight."
優點： "- The boarding process went very fast and smooth for such a packed plane."
缺點： "- food was HORRIBLE. I asked for the chicken dinner and it was COLD and disgusting. There should always be a pasta option on a flight. Also, they ran out of red wine before dinner. - the staff skipped over me TWICE when handing out beverages. I had to remind them that I existed twice and they didn't apologize for skipping over me."
優點： "Crew friendly and efficient."
缺點： "Flatbed width tight"
優點： "The flight got me to my destination."
缺點： "Unprofessional flight attendants, who bickered at each other AND at passengers. flight was late took forever for bags to hit the carousel terrible food"
優點： "Boarding was efficient and the gate staff were able to switch my seat to a window seat upon request."
缺點： "The entertainment on the flight was only fair compared to my initial flight on Japan Airlines. The tv monitors were fairly grainy and there were fewer movie options. Additionally you could only watch movies at preset times and could not pause or rewind while watching. Particularly on a very long flight this is inconvenient if you want to pause to go to sleep or eat, etc."
優點： "Old aircraft with horrible seats with absolutely no comfort. Love seeing duck tape on a plane when flying."
缺點： "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."