優點： "Klm's consistantly high standards in everything they do."
缺點： "When its rain we shouldn’t walk to the air plain"
優點： "The socks offered in business were comfortable and nice looking. The red wine was good."
缺點： "The food was just average and the seat not too comfortable"
缺點： "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
優點： "very nice crew"
缺點： "my baggage was lost"
優點： "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
缺點： "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
缺點： "Not being 1 hour late"
優點： "Nice attention and good food. Plane and seats are confortable"
優點： "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
缺點： "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
優點： "KLM staff is great"
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
缺點： "No downsides at all"
優點： "very attentive crew"
缺點： "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
優點： "Crew's hospitality, good music, good destination material, terminal info, good system overall"
缺點： "Less legroom, storage space, bad food, few movie options."
優點： "The service"
缺點： "The food."
優點： "Everything OK"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "MCR airport Mert & Greet parking was smooth and efficient."
缺點： "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
優點： "Efficient boarding system, clearly signposted. Professional staff"
缺點： "Nothing special"
優點： "Shirt flight but well catered, boarding was efficient and quick."
缺點： "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
優點： "The crew was efficient. Flight left on time. Food and wine served."
缺點： "No entertainment."
優點： "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
缺點： "Nothing to say"
優點： "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
缺點： "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
優點： "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
缺點： "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
優點： "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
缺點： "That it didn’t happen."
優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
優點： "Everything excellent. Comfortable seats in business."
優點： "Great service"
優點： "Good information and helpfil boarding."
缺點： "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
優點： "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
缺點： "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
優點： "Flight was on time and quick and comfortable"
優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."
優點： "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
缺點： "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
優點： "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
缺點： "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
優點： "Eveything is well arranged"
缺點： "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
優點： "Food and staff were great"
缺點： "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
優點： "Food and drink service"
缺點： "Boarding pass facility"
缺點： "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
優點： "Entertainment, cabin crew great."
缺點： "Seat layout may now be standard but is still cramped."
優點： "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
缺點： "The crew was wonderful, the food was extremely good for economy cabin standards."
優點： "Very friendly and helpful crew."
優點： "Nice plane , comfortable"
缺點： "Seat was tight in the shoulders 3 wide for a grown man."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
缺點： "Not leave 2 hours late"
缺點： "Told I would need to check my bag at the gate, only to find plenty of overhead bin space once all passengers boarded"
缺點： "Lol, it's United. What do you expect?"
優點： "What’s to like about flying commercial economy ? The chicken meal was tasty though."
缺點： "45 min delay boarding because the catering was late. Room in the seats. Plug between seats was not very reliable."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "we had a 9 hour delay"
優點： "I purchased a 1st class ticket. No Wi-Fi were included. And as I wanted to charge my phone, there were no USB ports on this aircraft (Airbus A320). I been traveling with almost all the airlines and aircraft types in passed 7-8 years and this was the 1st time I saw an aircraft that does not have any USB-ports (there were regular outlet but not any USB-ports)!!"
缺點： "Sits not suitable for long distance travel"
優點： "Quick and easy flight, on and off the plane quickly."
缺點： "Small, cramped plane."
缺點： "Seats too narrow."
缺點： "Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "Seats with little cushion that make you sit virtually upright for over 5 hours."
優點： "I liked that I knew in advance to download the United app so I could actually watch a movie!! This was the second leg of the trip, and I didn’t know this the first flight and couldn’t use the United entertainment."
缺點： "An hour and half layover is fine, but add an3 hour delay on top of that, Kinda stunk. But hey, me and all my bags made it this trip!"
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "FAST TURNAROUND OF LATE ARRIVING INBOUND FLIGHT"
優點： "The fast and electronic check in"
缺點： "The ground staff"
優點： "Nice flight attendant"
缺點： "Perhaps a choice of two items could be given for a snack."
優點： "An empty seat in the middle."
缺點： "The seat in front of me reclined further than all the rest and the new seats that United has installed are incredibly uncomfortBle especially for a long international flight!!"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "There was plenty of space on the plane even tho it was completely full"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "They kept delaying the flight. It stressed me out."
優點： "Flight was fine and flight attendants were nice. Employees at the gate were less than helpful."
缺點： "United booked too many flights when they knew the destination was limiting arrivals. This delayed our flight by 3 hours. Communication to the travelers was poor and misleading."
優點： "Great flight attendants!"
缺點： "Staff was rude and not helpful at all. Delayed over 3 hours waiting on crew coming in on another plane. Short staffed."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Good crew."
優點： "Coffe and snack"
優點： "Movies on personal device"
優點： "New flight was direct fromChicago to Portland"
缺點： "12 hours late."
缺點： "Based on my treatment, I will never fly United again."
優點： "Staff was much more friendly and accommodating"
缺點： "Uncomfortable. Hard to have any entertainment on phone without charging station on seat."
缺點： "My seat was changed as I was boarding to 10 rows back from my chosen seat and I was unable to find out why."
缺點： "We were delayed almost 2 hours. Sick of it every time I fly. Get it together. I missed my ride and had a 6 hour wait for a bus. Ridiculous!"
優點： "My flight from MIA to DIA was delayed two hours due to not having a crew. Not sure how that happened, but it was very disorganized. Crew issues happen, but what happened with entertainment? Three days earlier when flying to MIA, my United app had a great, large movie selection, so I picked one movie to watch and thought I would save the movie I really wanted to watch for my return flight. However, my return/very delayed flight had two movie options. It's the united app, why did one day have 50 movies and the second flight have two?? Shouldnt it be the same across the board? My best friends wedding and Night at the Museum 3 are not good options of entertainment."
優點： "Crew was awesome, flight was half empty, and we arrived 30 minutes early. Couldn't have been better"
優點： "Getting a seat in economy plus! (But I think that happened because I had trouble using the online seat booking process and couldn't get a seat assignment till I got to the gate for my Albany flight, probably the only seat available) also liked arriving early in Albany."
缺點： "Arriving at the end of terminal C and having to trek to the end of terminal B for my connecting flight. Supposedly a one hour window, but by the time I got off, and made that enormous trek, no time to get a meal. Going to Madison flights left from almost adjoining gates. Lovely!"
缺點： "There was no gate agent until about 6 minutes before the flight was scheduled to take off and when got there they were rude to customers and dismissive."
優點： "Very good"
豁免更改費用。 搜尋 格但斯克出發的彈性機票