每天清潔，並在 查爾斯頓（南卡羅來納州）飛往 台北市的機艙內安裝HEPA高效濾網
優點： "Crew was very nice, toilets clean."
缺點： "Flight delayed 2 times, didn’t receive text or Email from the second delayed"
優點： "Well maintained plane, nice staff and over very comfortable."
缺點： "The wifi worked only 1 hr of the 3 hrs I bought"
優點： "Crew is responsive to requests, and very polite."
缺點： "Cabin temperature was 81F during the night, making it too hot to sleep."
優點： "Excellent crew!"
缺點： "It could have been quieter."
優點： "The food and the crew were great."
缺點： "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
優點： "Crew was great. Economy premium was definitely worth the extra cost"
缺點： "I wish the flight wasn't 13 hours haha"
優點： "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
缺點： "Not much"
優點： "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
優點： "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
缺點： "They need some vegetarian options for meals."
優點： "Staff were very helpful and the food was good."
缺點： "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
優點： "comfortable seats"
缺點： "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Nice comfortable flight at convenient times. Great cabin crew and service."
優點： "Service, Cleanliness and Overall Quality"
缺點： "Seats could be better"
優點： "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"
優點： "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."
優點： "Good service"
缺點： "baggage was broken."
優點： "didnt make it to tokoyo"
優點： "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
缺點： "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
優點： "Staff very friendlym Flight was on time."
缺點： "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
優點： "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
缺點： "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"
優點： "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
優點： "Seats and service"
缺點： "No complaints"
優點： "Crew onboard and in Brussels where very nice and efficient."
缺點： "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
優點： "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
缺點： "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
優點： "Crews' performance was good."
缺點： "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
缺點： "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Service was great, food was decent. Bumpy ride though, plane felt "old"."
缺點： "Everything was good. Only thing I could say is the plane felt outdated."
優點： "The food on board was great! Crew members were friendly!"
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
缺點： "Food was disappointing for business class ticket. Seats did not recline all of the way."
優點： "Great service! Wonderful flight attendants, smooth flight and ice cream! Will always fly with ANA!"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
優點： "Everyone is super nice."
優點： "Most all."
缺點： "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
缺點： "Boarding bridge was not available at Narita airport. Stairs (trap) to ground were tough for my mother who has bad legs."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "Choices of food."
優點： "Very attentive, professional crew."
缺點： "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
缺點： "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
優點： "I liked the friendly staff, the movie selection was also great!"
缺點： "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
優點： "I liked that the flight was on time. The plane was nice too, nicer than most other airlines. The seats were roomy enough, as good as economy can be. Food was one of the best. The movies were pretty new which is always a plus. The crew was awesome. I get motion sickness whenever I ride anything, be it planes, buses, trains or boats, and the fact that the flight attendants kept checking on me put my mind at ease."
缺點： "There was a smell of old sweat odor from the seats, maybe table. Plus my table was still wet when I opened it. So that was kind of gross."
優點： "The airline gave us pillows and a small cover"
缺點： "The food was nasty, and no air circulation plus so hot in there"
優點： "ANA flight rarely have big problem, I just let myself relaxed."
缺點： "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
"Crew was great plane was small and uncomfortable"
優點： "The crew was amazing and very personable!"
優點： "Crew excellent!"
缺點： "The flight was crowded!"
缺點： "I almost lost my coincidence with the other flight"
缺點： "I hate pretzels. Another option would be cool"
缺點： "No snacks or drinks provided on any of my flights on American this weekend. 2 of them were real short so that makes sense but other 2 were long enough to have this but stopped before my row. We were Delayed, which is understandable, but not sure why we couldn't board and wait for crew to come on to speed up process rather than waiting for crew to arrive to even begin boarding process. I assume it's a safety thing but seems like there could be a better way to handle this and speed up process to make sure people aren't missing connecting flights."
缺點： "We left an hour late ."
優點： "Boarding very well done."
缺點： "One of the crew was unhappy."
優點： "Yes! The crew was amazing! The seat was perfect!"
缺點： "It was very cold on the plane."
優點： "I liked absolutely nothing about my flight to Richmond."
缺點： "AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending."
優點： "Flight was comfortable and crew was very helpful!"
缺點： "Be on time!"
缺點： "Wifi didn’t work."
缺點： "The seating was not good middle seat I like windows"
優點： "Lots of leg room for such a small plane."
缺點： "AA did not update the flight status. My inbound flight was delayed due to weather but AA kept reporting the connecting flight as on time. I ended up making the connection with time to spare. If AA had reported the delayed departure I would have stopped for food. My bag did not make the connection."
優點： "Everything was very smooth and pleasant overall."
優點： "Relatively smooth flight, departed and arrived on time"
缺點： "Overhead storage was crowded"
優點： "I really like that they free inflight WiFi and entertainment. The seats are little more comfortable than other airlines. The service was great too."
優點： "The crew members had a good attitude, pilot in particular"
缺點： "Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home."
優點： "The crew was accommodating"
缺點： "The crew was pleasant. No water served due to turbulence"
優點： "Everything went smoothly"
缺點： "Not the airline’s fault, but we had three hour delays due to weather in NYC, so I was in a foul mood."
優點： "They were rude, unhelpful and I will NEVER travel with them again. In fact I canceled my ticket entirely and booked with another airline at the airport."
缺點： "Lows you customer service"
優點： "No major delays. Boarding and exiting was smooth. Got assigned a window seat near front"
缺點： "Small delay of 25 minutes"
優點： "Friendly CREW"
缺點： "No upgrade london - Miami"
優點： "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
缺點： "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
缺點： "Was not compensated for arranging trans from Albuquerque to Santa Fe! Refused delivery of bag Santa Fe address!"
缺點： "Flight was a half hour late leaving O'Hare."
缺點： "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."
缺點： "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
優點： "service was good"
缺點： "seating was uncomfortible"
優點： "The flight left on time - I do appreciate that."
缺點： "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."
缺點： "Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F."
缺點： "Didnt like the food or the movie selections"
缺點： "There was a problem with the plane and we were stuck with very warm conditions for 2 hours and 40 minutes before we took flight."
優點： "Very simple process. Easiest trip ever. Baggage was easy. Nice staff."
缺點： "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"
優點： "Not much!"
缺點： "Didn't like being grounded in Charleston because we were on a commuter flight while our AA connections was allowed to land in Charlotte and leave without us. Did not know AA operated flights receive priority at the airports over their inferior non-AA operated "partners". Will look for alternatives to AA in the future. Flight too short for a drink! No lodging because not their fault! Okay, storm not their fault, faulty policy is!"
優點： "Flight was on time, crew was friendly."
缺點： "No entertainment, seat was not clean."
優點： "They provided tablets."
缺點： "They changef aircraft for an old one. Bc Seat really uncomfortable. Not dorect aisle access. No avod. No wifi. We were waiting 20min at the aircraft door waiting to enter."
優點： "The in-flight snack and the flight attendants on the flight were great."
缺點： "I tried to standby for an earlier flight on a first class ticket but I was told that's almost impossible as people waiting for upgrades have priority over me, so they may be able to get me a seat but in Economy. So, AA has no problem having a First Class ticketed passenger traveling in Economy and ticketed Economy passengers flying in First Class. Well, I do have a problem with that and didn't stand for it."
優點： "That we flew over the Atlantic safely. Pleasant enough crew."
缺點： "Very old airplane , the ones with a screen TV in the middle of the airplane."
優點： "This time the aircraft was relatively clean and new. I sort of trust the pilots."
缺點： "The space in Economy is not humane! And I am a slim 15 pd woman! Food is the cheapest. No headphones offered. Pathetic pillow. Service is minimal. All AA does is get you from A to B. Really doesn't care about the experience AT ALL."
優點： "Standard flight , however I can't believe what most passengers bring on as cabin baggage !!"
缺點： "Evening meal of a turkey sandwich on dry bread was forgettable and considering that they co-share with Qantas , American could learn about providing a decent meal on a long expensive flight"
優點： "Did reschedule our flight before we left which was helpful -Group 4 but at least we could get home."
缺點： "Paid for seats closer to front to get off for connecting flight. Waste of money as flight was delayed 90 minutes trying to fix the water system which the slow response maintenance crew never fixed. Ended up using Sani-wipes and had no coffee - seemed ok for a relatively short flight and half full plane. 90 minutes to make the decision to just go on resulting in many rescheduled flights."
優點： "Flight in air"
缺點： "Take offs and landings"
優點： "The plane left on time and the flight crew were very courteous."
缺點： "Seats were hard and to close and not enough leg room. We had a new Airbus on an AA flight from San Francisco to Dallas that had wider seats that were softer and enough leg room. That was a great plane. There was no personal entertainment. Only one big screen coming out of the ceiling and playing a children's movie. Did not listen to it."
缺點： "They would not move me from next to the smokey 50'year old next to me. that's fine. But they told me I couldn't tell her to bathe and quit smoking. O well. I'm not gonna hold it against them for stinky old lady"
優點： "I liked the smoothness of the flight"
每天清潔，並在 查爾斯頓（南卡羅來納州）飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 查爾斯頓（南卡羅來納州）飛往 台北市的機上會提供口罩
從 查爾斯頓（南卡羅來納州）飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 查爾斯頓（南卡羅來納州）飛往 台北市的彈性機票