LNZ - TPE
優點： "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
缺點： "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
優點： "Again seats space could be better. Crews were very attentive."
缺點： "Other passengers reclining their seats could be a nuisance..."
優點： "The service was outstanding! All of the flight attendants were amazing!"
缺點： "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
優點： "Food, service"
缺點： "The space"
優點： "The crew is usually really good."
缺點： "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
優點： "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
缺點： "The food was not too attractive, better variety of main meals"
優點： "Crew , amenities and food"
缺點： "Raise the cabin temperature"
優點： "Crew, food, time all great."
缺點： "WiFi did not work. Flight data unavailable."
優點： "Best airline I've ever been on"
優點： "Crew was okay"
缺點： "Did not get the food I chose. Seats were not clean and clumsy"
缺點： "I think the food in our flight was not that good.."
優點： "Crew were great. Flight was not full."
缺點： "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
優點： "Kindy flight attedances,,smooth boarding,,delicious food"
優點： "Service was excellent!"
優點： "The food selection, there is several pre-order meal based on diet or your religion"
缺點： "The seat pitch at least 33""
優點： "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
缺點： "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
優點： "Seat was very comfortable, crew was very nice,"
缺點： "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
優點： "Perfect timing"
優點： "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
缺點： "I will not buy the air ticket from cheap ticket any more."
優點： "Okay in general, nothing impressive"
缺點： "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
優點： "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
缺點： "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
優點： "Hotel location is convenient, quite comfortable and clean."
缺點： "I love the foods in Hongkong, so many varieties . Price wise is affordable."
優點： "Five Star Singapore Service on board the aircraft."
優點： "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
缺點： "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
缺點： "The toilets were a little unsanitary."
優點： "Excellent customer service, helpful staff"
缺點： "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
優點： "Crew was very friendly and responsive to my needs. They met it with a smile."
優點： "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
缺點： "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."
優點： "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
缺點： "would like regular water bottles to be available for drinking"
優點： "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
缺點： "Economy is still tightly packed with limited leg room considering the distance traveled."
優點： "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
優點： "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
優點： "Crew very friendly"
缺點： "Cabin little bit cold"
優點： "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
優點： "Very comfortable"
缺點： "I don’t see anything I didn’t like"
優點： "Brand new aircraft, excellent service and food"
缺點： "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
優點： "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
缺點： "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
缺點： "Boarding didn’t give priority to passengers with children"
優點： "Very attentive and super awesome crew."
優點： "Flight crew, food, boarding and entertainment great."
缺點： "Just didn't like the 7 hour delay for the flight. Nobody's fault."
優點： "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
缺點： "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
缺點： "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
優點： "Very good service"
缺點： "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
優點： "Excellent service"
缺點： "Very poor on board entertainment"
缺點： "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"