TYO - TPE
- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 4,106或更低的單程機票，以及NT$ 6,323或更低的來回機票。
- 一般而言，出發前68天可以最低價格預訂從東京飛往台北 臺灣桃園國際機場的機票。
優點： "Simple check in and boarding, right on time."
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Nothing to complaint. Excellent airline nowadays"
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "The crew always smiles and very accomodating."
缺點： "The main course could have been better or improve. I wasn’t satisfied with the taste."
優點： "Wonderful crew"
優點： "The crews were very kind and helpful."
缺點： "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
優點： "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
缺點： "Fix ANA US-JP online booking system."
優點： "Flight attendants are so courteous and professional!"
缺點： "Great flight!"
優點： "very good"
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "they assisted my aunt very well all through out her flight"
優點： "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
缺點： "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
優點： "The flight crew"
缺點： "More space"
優點： "Spacious leg room"
缺點： "Toilets can be cleaner . And food could be tastier with 2 choices ."
缺點： "Flight attendants"
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "Polite crew, got our selected seats, clean"
缺點： "WiFi didn’t work"
優點： "Hands down Jal is the best airline japan has to offer!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "Spoke english"
優點： "Staff and service good"
缺點： "777-300 plane business class very old and tired"
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
優點： "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
缺點： "Double standard"
優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"
優點： "Great service Timely departure and arrival. JAL is really punctual"
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
優點： "The specifically enjoy the 1st class treatment and excellent foods served by the flight attendants. By pure coincident, a passenger fainted near me, I was able to see the professionalism displayed by the flight attendents."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Delay for 1 and half hour"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Good entertainment options"
缺點： "The man next to me took up a lot of room with his arms."
優點： "The movie selection was ok. Could be better."
缺點： "Is there anyway to get the tv screens to be less bright? The guy in front of me had movies playing and I could not sleep because the screen was shining right in my face. The food. ick. Airplane food is bad as it is but this was terrible. I had some pork over rice dish that was grody with an overly sweet dessert cake/pudding concoction. The breakfast congee was ok."
優點： "Once I got to Taipei I had a 22 hour layover. I called to see if I could get an earlier flight and I was told there was one. I just needed to go talk to Eva to check on price. The woman was rude and then told me there were no more flights. I am in the process of starting a business in Bali Indonesia and I will be flying from the US but will not use or recommend Eva."
優點： "On time. Overall OK"
缺點： "there was little in flight entertainment options"
優點： "helpful staff at check in in jfk airport. flights were not too crowded. only one stop to final destination."
缺點： "delay for more than one hour from jfk airport"
優點： "Was given emergency exit seating. .. More leg room. .."
缺點： "Could not recline. ..Could not sleep in upright seating. .. Passenger behind me had no leg room. ..."
優點： "Good wasn't that great and entertainment was minimal."
缺點： "Comfortable, friendly staff, easy boarding"
缺點： "Food was bad, crew was rude and very unattentive. Over all it's a very bad experience."
缺點： "Too long. No ones fault."
優點： "I had a ile seat,and wasn't crowded"
缺點： "班機delay沒通知 大陸人太吵"
優點： "Warm blankets"
優點： "the food on eva was better than delta and united--definitely edible unlike the others. the stewardesses are a little bit stingy with the wine. they give such tiny tiny portions-like 2 ounces at a time--they said i might get drunk. no one can get drunk with what they give. the stewardesses are polite enough. the entertainment was pretty good--good choice of movies. like all other airlines, the seats are too squished together. more room would have been appreciated."
缺點： "i answered this already"
優點： "Excellent pilots! We met a very tough weather when we took off from Taipei 4/21/17 8pm. I thought it was the end of my life! Prayers, competent pilots, and dependable plane had saved us. To God be the glory!"
缺點： "I was requested to wait for a space for my carry on luggage which is fine. I waited for the FA to tell me where to put it and I placed it myself where she asked me to. Few minutes later, she asked me to move my luggage and to place it to another overhead cabin because she said It's "heavy." I followed the standard size and weight for carry on luggage. Another passenger helped me instead. No place to rest our feet."
優點： "Stewardess are nice, courteous and attend to needs of passengers."
優點： "Friendly service, good food, nice aircraft."
缺點： "Air traffic controller delayed flight for 30 min."
優點： "The price was less."
缺點： "Not very comfortable."
優點： "I enjoyed the fact that they were organized professional and efficent"
缺點： "My last flight was through United I will never fly with them again"
優點： "Got to choose my seats next to emergency exits to have the extra leg room"
優點： "Everything. Good food. Good drinks. Good entertainment. Loved it."
優點： "Eve air really have a good service."
缺點： "15 hour flights need AC power or USB provided for charging."
優點： "I enjoyed the movies."
缺點： "I did not see any cabin crew walk through the cabin to check customer offering water or walk through for entire flight after each meal service. I wish they were more attentive since it was a very long flight. Also There was only one greeter at the end of the flight at door 1 when we exit the plane. Rest of crews were not attentive or communities at the end of the flight. Not even one single cabin crews say thank you to customers flying with EVA Air."
優點： "Customer service was outstanding. After a debacle with Jetblue where they cancelled our originating flight, we booked another ticket through Delta to get to JFK. The Delta flight was delayed on the tarmac of JFK for 45 minutes, giving us only 15 minutes to go to the EVA terminal and check in. The terminal was nearly empty when we ran up to the counter. Luckily, the agents had not closed down yet. They attempted to check us in when they realized that the airline cancelled our ticket because our Jetblue originating flight was cancelled. The agents worked furiously to ensure we got on the flight, even communicating with the gate to let them know we were coming. They rebooked our tickets and got us on the plane. We are so appreciative of the EVA staff at JFK for saving our vacation."
缺點： "The food is alright. Equivalent to a TV dinner."
缺點： "Exact time"
優點： "The boarding was easy and the planes were on time"
缺點： "The movie/TV selection was not very good and the weight limit for an international flight was very low."
優點： "For travel on an 11 hour flightnon economy, I would expect to have water or drinks offered on that small tray about maybe once an hour at minimum. We had to ask every time we wanted water or when the meals were served they weren't served with wine or water so we had to ask for that. It got to us about 20-30 min later. The service was terrible to say the least. I realize that we were in economy and not all classes are treated equal, but some water offered or wine during a meal isn't too much to ask."
優點： "I typically don't enjoy long distance travel, but Eva Airlines was the first airline that convinced me excellent service, safe flights, and good comfort is worth the means to get to China."
缺點： "My only qualm was the airline meal. The side dishes were tasty, but the margarine/butter used in the hot meals smells overpoweringly sweet and made me a bit nauseous."
優點： "Staff were very nice and checked in on passengers often."
缺點： "Check in crew in the beginning seems in bad mood with no smile and serious face. Food also was not as good as i remember it was before."
優點： "Professional staff and service."
缺點： "Movie and TV selection not great"
優點： "overall is good, I enjoyed food was good."
優點： "There was no sandwich or cup noodles provid between meals only some snacks in the staff station. It was difficult when you set in the middle seat to cross over the sound sleep person."
缺點： "Entertainment needed"
優點： "New aircraft"
缺點： "There was no entertainment at all for the entire 15 hours."
優點： "cabin crews"
缺點： "Be punctual"
缺點： "To simply find how much weight I’m allowed in every section of the flight. Also I couldn’t check in online with ELAL maybe because the ticket was a Hong Kong Airlines ticket operated by ELAL"
缺點： "Everything was wrong and kayak knew they were selling me a scam ticket."
優點： "Very nice breakfast"
缺點： "Little more room in seats"
缺點： "I wish the staff need to smile and have to let the kids quite."
缺點： "The online check in for Hong Kong Airlines is very poor. I was unable to check in online and had to go to the airport counter. Not Kayak's fault."
優點： "The entertainment was the best thing about the flight."
缺點： "The employees behavior was very matter of fact and very curt. My brother injured hisself and the level of service wasn’t great at all"
缺點： "Larger seats"
優點： "the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion."
缺點： "the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?"
缺點： "More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting."
優點： "I bought tickets with just less than 4 hr layover, but when we were returning to the San Francisco, we had mire than 12 hour layover. I saw this in the listing when I was booking and did not buy this ticket. HK airlines just gave us food allowance not even enough to buy a descent meal!"
缺點： "HK Airlines should have notified us the reason of the long layover. I got perhaps this treatment because of the cheap ticket"
優點： "Quick flight"
缺點： "Tv screen wasn’t working properly"
缺點： "Nothing unusual."
優點： "Nothing to like on this delayed and poorly organised flight"
缺點： "Hong Kong Airlines have a lot to answer for with this flight from Beijing to Hong Kong. Inexcusable poor service. Unprofessional."
優點： "Priority luggage pick up"
缺點： "Additional food options"
優點： "The flight was average. It wasn't too uncomfortable but for the price it was fine."
缺點： "Online checkin process was flawed. The food could have been better"
優點： "stable flight"
缺點： "over 1hr delay before take off"
優點： "Plane Members crew very kind"
缺點： "Waiting less to enter the plane"
優點： "I liked that there was a great variety of snacks and drinks. The crew were quick to clean up but also did not bother you if they seen you weren’t done with your trash."
缺點： "The crew took a bit longer than expected to bring any snacks or drinks. Did not have any other issue worth the flight crew but the delayed landing would’ve made the experience better."
優點： "Clean,crew are all kind."
缺點： "More than 4hrs ,hope to be ask for Sth drink .so thirsty I'm."
缺點： "More signage at the check in counter will be of help. Thanks"
優點： "A Two seater row"
缺點： "Eggs sandwich offer for breakfast rather eggs with hotdog which contains pork"
缺點： "On line check is worse"
優點： "Quick and easy checkin, boarding. Hospitality of the crew was great."
缺點： "Food quantity and entertainment"
缺點： "The flight attendant made a sour face when I repeated a question (because I did not understand her at first)."
缺點： "I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding."
缺點： "Enhance the choice of movies/entertainment"
優點： "Staff CleanliNess of toilets (quit rare these days) It was a good flight"
缺點： "Breakfast Really could have done with some fresh fruit."
優點： "Crews inflight service"
缺點： "Unorganized of check in counters, on-line check in luggage drop waiting in the same line as others who needs check in, making waiting in line much longer for on line check in one"
優點： "Food & staff"
缺點： "Entertainment, no such much new movies"
缺點： "can't online check in,3 persons seat separated"
優點： "Cheap ticket"
缺點： "Flight delayed 7 hrs. We missed our flight to S Korea and also prior hotel reservation. The airline offered $15 food credit! It is the worst experience ever! Don’t settle with cheap tickets because you will pay much more than that!!!"
缺點： "We couldn't order vegeterian food"
缺點： "The food"
優點： "Friendly staff"
缺點： "No food or drinks for sale in flight"
缺點： "It is a conveniomal airline tailored for travellers seeking cheap tickets. Low expectations, and it was just it."
缺點： "The A330 used on the HKG-NRT route was a bit old and out dated."
優點： "They serve food on a 90 minute flight."
缺點： "Too much delays on this trip"
優點： "Very helpful cabin cabin crew and attitude"
缺點： "cabin was old, dirty and beat up. Old A330 cabin. the fleet has not refurbished all A330 at this stage."
缺點： "They destroyed one if our luggage.the plane was very loud"
優點： "We had our flight delayed and missed our connection. The ground staff was extremely helpful and friendly! Thanks to them we made it to our final destination with very limited delays :)"
優點： "Very service"
優點： "Services of the crew were good!"
缺點： "Hot! Poor air conditioning and ventilation!"
優點： "The chocolate & Orange dessert was very good."
缺點： "Crying babies but hey it’s life."
優點： "On time take off and landed earlier than scheduled"
缺點： "Poor ventilation"
缺點： ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
優點： "On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant."
缺點： "The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!"
缺點： "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
缺點： "Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available"
優點： "The crew was extra friendly. The seat was spacious. Good leg room."
缺點： "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
缺點： "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest."
優點： "you ripped me off"
缺點： "you ripped me off"
優點： "You ripped me off"
缺點： "you ripped me off"
優點： "Best in flight entertainment for any airline I've used"
缺點： "More food options"
缺點： "Flight from MNL to DPS had no entertainment system."
優點： "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
優點： "The crew was amazing, the seat was excellent"
缺點： "Having the luggage checked in transit without going out to open it for inspection"
優點： "Ahead of schedule departure and arrival"
缺點： "Poor/No IFE system, no wifi onboard and poor snack quality"
優點： "Ground staff and flight attendants service"
缺點： "Install seatback IFE or at least provide WiFi to access streaming content/movies/music/e-zines"
優點： "Food and service were good, so was inflight entertainment"
缺點： "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"
缺點： "There was no entertainment at all. The screens were all broken. There was no food or water for 10 hours and the flight was delayed for an hour"
優點： "Courteous and efficient check in counter staff and inflight crew."
缺點： "Barely edible inflight snack"
優點： "Flight was on time. No stop over, because it is a direct flight."
缺點： "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."
優點： "Flight was on time."
缺點： "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
缺點： "Delayed for 2.5 hours."
缺點： "seat not comfortable, tray table hard to pull out, flight delayed 2 hours, flight crew didnt have immigration card (therefore had to wait in immigration line additional 25 min)"
優點： "Overall experience and the room in economy was execellent."
優點： "Crew was cold but quite busy."
缺點： "Checking in was very slow and boarding process was very poor!"
優點： "Not much. Both flights to and from Manila were delayed. The flight out was delayed pre-boarding by about 15-min and then about 30-min in the plane on the tarmac. Leaving Manila was delayed boarding by about 1-hr and we landed about 30-min late. Philippine Airlines operation has gotten so much worse."
缺點： "Everything. From the chaos at Check-in on the Manila side from the understaffed and overwhelmed employees, to the gate control and communication with passengers at a reasonable time for the delays. Staff at MNL Terminal 2 for PA seem not to care and there seems to be no management that exists."
缺點： "Seats did not recline very much. Hard. Food was very plain and starchy."
優點： "Philippine Air staff are amazing. They will do everything possible within their power to make you comfortable."
缺點： "The seats are a little thin and the angle does not give adequate lower back support."
優點： "Great crew"
缺點： "Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!"
優點： "Truly friendly, service minded and happy cabin crew."
缺點： "A bit messy for the boarding but partly as unruly passengers"
優點： "Yes, my first time Philippines Airlines experience was impressive"
優點： "onboard service was good"
缺點： "17 hour delay"
優點： "Yes PAL FA are always excellent and the Pilot Captain n Co Pilot really made us all safe."
優點： "Nice seats in business, good food, nice crew."
缺點： "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
優點： "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
缺點： "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
優點： "Crew and check in were very accommodating to our family with two small children."
缺點： "Food served did not have any vegetarian choices."
優點： "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
缺點： "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
缺點： "The lounge is awful."
優點： "Boarding was fast, very good selection of movies. Food was tasty."
缺點： "Online checkin baggage drop was very slow."
優點： "Comfortable seats , clean modern aircraft ."
缺點： "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
優點： "Birding was great. Punctual flight."
缺點： "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
優點： "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
缺點： "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
優點： "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
缺點： "Slightly limited entertainment . Mabuhay lounge at Manila's average."
優點： "Again lovely food and crew. Same good seats as the A350 from LHR."
缺點： "Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight."
缺點： "Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it."
優點： "Food was mostly very nice."
缺點： "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
優點： "No direct contact details to change flight"
缺點： "Terrible customer service"
優點： "Clean toilets."
缺點： "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."
優點： "The crew were pleasant."
缺點： "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
優點： "Flight was on time; crew was very friendly and helpful."
缺點： "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
缺點： "The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay"
優點： "Very nice plane, crew was fantastic."
缺點： "The only thing is the entertainment since the plane did not have a screen but it was really comfortable flight"
優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."
缺點： "So hot on the plane and cramped."
缺點： "Flight delay was a pain from LAX to Nanjing."
缺點： "Better food"
優點： "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
缺點： "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."
優點： "The cost was very good"
缺點： "Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight."
缺點： "Vegetarian food is terrible. Also no variety"
缺點： "plane parked too far from main terminal. long bus ride delays arrival time."
優點： "Plane was okay/good. Crew was good."
優點： "Plane was good (Economy class)"
缺點： "Ground service staff (not individual) in PVG showed poker face to customers not only to me."
缺點： "MU ground service in PVG was fair during check in, it was not as polite as in HK."
優點： "I hated the airline!"
缺點： "The food was terrible and the staff was not nice at all. Worst airline."
優點： "Loads of space. Super crew,"
缺點： "Nothing. It was perfect."
缺點： "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"
優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."
優點： "clean cabin, nice service, smooth connection"
缺點： "some of the crew didn't understand English very well, not much movie choice on board"
優點： "Punctual. Seat space better than most airline"
缺點： "Food is meh"
優點： "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
缺點： "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"
優點： "Same as above"
缺點： "Same as above"
優點： "Short layover, very good price."
缺點： "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"
優點： "Attendants are friendly and nice, their limited English makes them seem cold however I speak both languages and they have better manners than my experience with American carriers such as UA, American and Delta, particularly to the elderly and those that do not speak Chinese. Legroom is decent, seat cushions need more padding for long haul flights. Power supply working well, mediocre movie selection, on time departure and arrival. Food needs improvement. I was told my meal was beef and rice, however, it was fried fish."
缺點： "Bathrooms need more attention particularly on long haul economy. Food Needs Improvement!"
優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."
優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."
缺點： "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."
優點： "the crew were fantastic thank you"
優點： "The staff was excellent and nice . Looking after everybody same"
優點： "good selection of movies"
優點： "Good selection of movies"
缺點： "The food were not fresh and ill prepared"
優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."
優點： "Normal flights. No special needs, so it was as expected."
缺點： "Need to have better boarding procedure, and provide electric outlets for long flights. Staff attitude can be improved."
優點： "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
缺點： "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."
優點： "Amazing service by the in flight staff! Snack and drinks non stop and so friendly."
優點： "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."
優點： "Good entertainment system and helpful crew. Comfortable flight overall."
缺點： "Unsanitary bathrooms as they ran out of liquid soap relatively early on. They should have back-up soap for the 15 hour flight. Food was mediocre - repetitive entree choices of noodle and rice."
優點： "Staff very friendly"
缺點： "Choice of food. Very limited for business class. Movie selection very limited also."
優點： "Friendly staff"
缺點： "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."
缺點： "The food!"
優點： "Food, service on board"
缺點： "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."
優點： "excellent price, lots of wine, champagne and beer"
缺點： "long slow line to show passport and boarding pass at entry. It was faster to go through immigration and out again than wait in line. Flight had 3 hour delay as they found a smaller plane. Waiting area had the doors open to the sub zero temperatures outside. No announcement made as to when we were to depart. We finally boarded buses and were forced out into the cold at 3 am to stand in line on the open stair to the plane. I was in business class with seat 12B. There were only 4 seats of business class. No Entertainment. a small snack was served"
缺點： "Our flight was longer than planned. No explanation as to why. As a result we missed our connecting flight with China Eastern. They shouldn’t sell flights if they are going to miss the connecting flight routinely."
優點： "Really all was very good, especially their only making necessary announcements but no droning on and on about this and that that often happens on American Carrier"
缺點： "Nothing to complain about."
優點： "Friendly staff"
缺點： "All was good."
優點： "Professional and quick boarding"
優點： "Just about everything"
缺點： "I had lower expectations. That's probably I did not dislike anything. I'd easily benchmark China Eastern to Cathay Pacific. Very happy. Will use China Eastern again. For sure"
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
優點： "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
缺點： "There was only one meal, not very special."