缺點： "Better attitude of head attendant. Need to improve food. Not attentive."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Everything was on time and the food and service was good."
優點： "Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change."
缺點： "Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG."
優點： "Everything was great ❣️"
缺點： "✨Nothing ✨"
優點： "Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight."
缺點： "The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed"
優點： "Easy and quick boarding"
缺點： "We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils."
優點： "Standard of the flight was good"
缺點： "Cabin personal was unengaged rude and everything than helpful"
缺點： "flight delayed as always"
優點： "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
缺點： "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "The flight crew was courteous and very accommodating"
優點： "Good options for food including meals and snacks! Cabin crew was great."
缺點： "Crew sometimes a little slow responding to passengers paging from their seats."
缺點： "Slow and old entertainment system. Bad seats"
優點： "Attentive attendants made the process much easier/ great flight"
缺點： "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
優點： "On time. Got an isle seat."
優點： "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
缺點： "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."
優點： "Cathay never let you down. Good service, great staff."
缺點： "Overall waiting and long flight."
優點： "The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination."
缺點： "It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however."
優點： "Comfortable seats - good entertainment"
缺點： "4-5 minutes of commercials before being able to watch the movie on the plane."
優點： "Cathay Pacific offers terrific service and decent food. The entertainment selection was good. Sitting in economy is tough for 14.5 hours unless you’re in a pod."
缺點： "Seats were a bit cramped, not a lot of legroom. The overhead bin for the middle row in aisle 64 is smaller than other bins."
優點： "Short trip"
缺點： "No leg room"
優點： "The crew was polite and efficient."
缺點： "I had requested special vegetarian meal. Although I did receive this meal, it was barely a meal, the full course was not provided. Only the main course and salad was provided. The bread(bun) and dessert were missing. It's not clear to me why vegetarians would be deprived of a full course meal."
缺點： "The flight was delayed and the food was not good"
優點： "Thank you for your services."
優點： "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
缺點： "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
優點： "Easiness to oil a flight with Kayak. Price is much cheaper as compared to other travel websites!"
缺點： "1-hour delay due to inclement weather"
缺點： "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."
缺點： "To the guy in 26G, it was incredible how you ignored three flight attendants when they asked you to put away your laptop. You were so obsessed with your own self interests that the general safety of your fellow passengers was not important. That must have been some email that you had to keep typing even as the plane was pulling away from the gate. So important in fact that you didn't touch your laptop for another two+ hours. But you did get it out again and proceeded to pull the same stunt as we descended. Stunning behaviour. I enjoyed how you convinced the crew to put your laptop in the overhead bin both times. I believe the clincher was the four carry on bags you had with you. Priceless. Guess you should be grateful you weren't on a US domestic flight. But I'm sure you would have turned the story away from you and on to the crew."
優點： "There was nobody around the second business class section... was private and comfortable..."
缺點： "No beverage service or nothing after take off... only breakfast service 2 hours before landing... but slept through that... woke up hungry."
優點： "Nice flight great service"
缺點： "I like everything"
缺點： "one of the cabin crews threw the meal to me :("
優點： "Entertainment Nice crew from Japan"
缺點： "Crew is not heart felt welcome the guest at all, changing face when ask for a blanket or other customers' request. Take long time for baggage check-in even we did for online check-in."
優點： "The flight attendants were very nice and accommodating"
缺點： "Flight was delayed to depart so I missed connecting flight in Hong Kong."