搜尋杭州市 飛往台灣便宜機票

缺點： "Nil"

優點： "Crew was great with service even though they must have been super tired from the flight."
缺點： "More leg-room and space to stretch."

缺點： "The seats of A380 CAN-LAX flights were little cramped."

優點： "The boardings service was perfect."
缺點： "From Bejing was the flight more 4 hours delayed. It wasn't comunications why?"

優點： "Crew was able to accommodate my meal restriction on the spot without a problem. They were attentive but not overbearing."
缺點： "the boarding at Kathmandu was a bit confused as was the checkin process. There could have been signage at the Kathmandu airport on where to check in for China Southern airlines."

優點： "It was a newer model of the plane that I flew out with and it showed. Excellent interior, food was better than the previous flight. Very comfortable and functional for each individual . Crew were fantastic in there dealings with the passengers Overall a very pleasant experience"
缺點： "The inflight entertainment was not as good as I expected. To the extent there wasn’t anything that I wanted to watch as I’d seen the only 2 films that I wanted to watch in my previous long haul leg. TV series were severely lacking in choice as was the latest movies."

優點： "The crew was good and spoke reasonable English."
缺點： "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."

優點： "All are fine"
缺點： "Choice of food should be offered"

優點： "Very friendly crew, nice food"
缺點： "Was not given my pre-selected seat. Only reclining seats in business class"

優點： "Attentive crew, good breakfast in business class"
缺點： "Very warm, delay in boarding"

缺點： "Transfer process is too hassle"

優點： "Helpful staff both on ground and in the air"
缺點： "- The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare."

優點： "seats are comfy fast boarding on time"
缺點： "not enough food"

缺點： "Milk and sugar in the coffee."

優點： "Friendly cabin crew"
缺點： "Over 2 hours late on departure"

缺點： "the crew is impatient. The stewardess left before i even finish my sentence."

缺點： "Very good and friendly"

優點： "Professionalism of the Crew."
缺點： "Business class seat are tired and in need of an overdue update."

優點： "The flight itself was excellent !"
缺點： "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"

優點： "I like food"
缺點： "Nothing"

優點： "I like everything. Good and kind staff"
缺點： "Nothing"

優點： "Cabin crew support for food."
缺點： "Availability of limited Bollywood movies. Expecting English subtitles for Hollywood movies"

缺點： "We had no option available for food. They only had fish. The crew has difficulty communicating in English which makes even a small request stressful."

優點： "good service"

優點： "window control"
缺點： "I travel to see the places I go, not to watch movies instead. I found the auto-darkening of the window infuriating as I couldnt look out to watch the world I travel to see. Pretty much makes flying a waste of time if you are forced to look at movies you dont really want to watch because the real reason you bought the ticket is denied you without warning it will happen prior to investing in the ticket for the route. Button at seat worked for a while to sneak a peak at the real world but then the system seemed to take over and tell me to conform with the demand I not look."

優點： "The service was outstanding. They had a person waiting as we got off the first flight to guide us to the second flight. The stewardesses were attentive and outstanding. The seats were comfortable, the food and movie optons were top notch. I can't recommend business class highly enough."
缺點： "I loved everything about this flight!"

優點： "The service has improved a lot than previous years"
缺點： "Sometimes when the passengers asks for something they try to avoid saying it will be served after the meals or something. If someone asking for water, then they must try to serve as soon as possible without giving any excuse."

優點： "I guess it's positive that it took off relatively on time."
缺點： "Flight crew let the woman seated next to me shove 2 bags down by her feet, one of which she straddled between her knees during takeoff/landing. Not one of them told her it was a safety violation and asked her to put her back in a bin."

缺點： "Our flight fr Mnl to China was delayed and missed out flight going to SFO. Have to stay ivernight didn’t get to the hotel untill 1am and flight is 10 am and the flight have a stop at a different China city and have to change plane again. Travel was so long and inconvenient."

優點： "Nothing". I really mean it Nothing."
缺點： "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."

優點： "Nothing"
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

優點： "Nothing"
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

優點： "Cabin crew very courtious and professional."
缺點： "Sitting on the Business class seats is like sitting a lump of rocks."

優點： "Service and aircraft fleet."
缺點： "Most flights delayed for no good reason. Miss connections on both legs of our round trip to India"

優點： "Meals and professional cabin crew."
缺點： "Seats and movies are due for an update."

優點： "leg room"
缺點： "No toiletry bag"

優點： "The entertainment on board"
缺點： "They don't let you use your phone for whatever reason and they make a big deal about battery packs"

優點： "Wonderful staff. We had a problem with our entertainment system and so they upgraded us to first class. Felt really valued."

優點： "Good service."
缺點： "Nothing"

優點： "Service was good."
缺點： "Nothing."

缺點： "For India-to-US journeys, China Southern routinely misses the short connection. The second flight does not wait for the connections and there is no plan for the predictably stranded passengers. The airport is littered with stranded travelers. Alternate routings often involve transit Visas which take some eight hours of queuing up. In the meantime, business and economy travelers alike are stranded without food, water or information in a BITTERLY cold terminal. There is no food or drink to buy. On top of that, officials and service people don't speak much English. Given the experience of my co-passengers today and those stuck in the terminal for the past few days, one has to wonder why the airline flies these sectors at all."

缺點： "It was a horrible flight for me will never travel again with you guys"

優點： "Nothing"
缺點： "Staff was so rude and tv is not working properly"

優點： "Good flight overall!"
缺點： "My checked in luggage did not arrive at my final destination airport!"

優點： "The plane was awesome. It was very spacious and very smooth ride."
缺點： "There system wasnt like this before. We had to take the transit visa for 1 day and it was way too much work. You have to stand in the que for two different lines and for almost more than a hour. We visited there earlier and it wasnt like this."

優點： "Very simple and quick check-in process at the airport. Easy boarding process. Very courteous ground and in-flight personnel."

優點： "Crew are always good on CS. Ontime pretty much too which is a blessing."
缺點： "Still the quality or food and beverage selection is below the standard of other airlines. Perhaps a small spend increase by the airline on the quality will offer big gains. Entertainment has actually gone backwards. I have been flying this airline for years and it was good ! Not now seats are a little uncomfortable with not much padding."

缺點： "Very good"

優點： "Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again."

優點： "In time"
缺點： "Don’t let customer wait long time for gate after landing"

缺點： "Hope to keep departure on time !!!!!!"

優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."

優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"

優點： "attentive and polite flight attendants"

優點： "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
缺點： "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"

優點： "The check in boarding pass is not that nice."
缺點： "The boarding pass people need to improve, especially to elderly people."

優點： "Just good overall. Beats any American carrier (which is not saying too much!)."
缺點： "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"

優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."

優點： "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
缺點： "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."

優點： "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
缺點： "Short flight; so there was no real in-flight entertainment. That's really alright though."

優點： "ALL"

優點： "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
缺點： "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."

優點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
缺點： "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."

優點： "Getting off of the plane"
缺點： "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."

優點： "Everything"

缺點： "The flights got delayed. One of the flights got delayed without a notice in advance."

優點： "Nothing"
缺點： "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."

優點： "Finally getting a flight the next day"
缺點： "My seat was given to someone even though I still had time to make the connection."

優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

缺點： "Why is my passport number wrong?"

缺點： "Why is my passport number wrong?"

優點： "The number of take offs equaled the number of landings :)"

優點： "crew was nice"
缺點： "food was dry"

優點： "Nothing"
缺點： "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."

缺點： "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"

優點： "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
缺點： "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."

優點： "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
缺點： "Lounge could be improved. Does not compare to other Airlines Lounges."

優點： "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
缺點： "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."

優點： "Complimentary wifi and excellent crew service"
缺點： "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"

優點： "The cabin crew were very nice and courteous!"
缺點： "Couldn't be helped, it was just a long flight!"

優點： "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
缺點： "Some obstacles with early morning arrival and communications"

優點： "I liked the plane. 787’s are the smoothest rides."
缺點： "Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn."

缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

優點： "Nil"
缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

優點： "entertainment choices were good"

優點： "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
缺點： "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("

優點： "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
缺點： "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"

優點： "All announcements in Chinese and English. They keep feeding you."
缺點： "Lots of checkpoints but hey. Why complain about them trying to keep us safe."

優點： "Staff was friendly"

優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

缺點： "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."

優點： "Crew, comfort, food, entertainment."
缺點： "Boarding."

缺點： "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"

優點： "Crew and staff are professional and worked well together, fairly efficient"
缺點： "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"

優點： "Hostess"

優點： "Crew was excellent"

優點： "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
缺點： "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."

優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

優點： "They redirected me to other carriers"
缺點： "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."

優點： "Nothing."
缺點： "Add more entertainment. Add more food, keep the restrooms clean."

優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."

缺點： "無限延遲登機時間，需要改進..."

缺點： "Flight delay was a pain from LAX to Nanjing."

缺點： "Better food"

優點： "The washroom maintains its cleanliness. The inflight tv/movie shows is a help especially with long flight."
缺點： "Food needs improvement. Could probably offer the same menu with improve taste. The seat is not comfortable, it is somewhat hard."

缺點： "Everything with airline is fine just people who flying in China are OMG! Be ready to hear and smell. Disgusting"

優點： "服務親切"

優點： "crews are good"
缺點： "entertainment"

缺點： "Bad airlinws. No respect of ppl waiting for chk in"

優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."

缺點： "I’m a short person and can usually tolerate smaller spaces but the space this time is way too small. Overhead bins were full very quickly."

缺點： "Comfort: I had middle seat between two heavy people, they took both arm rests. I had very little space"

缺點： "沒有"

優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."

優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."

缺點： "Excellent service. Business class. 777. Very well worth the price."

缺點： "Towards the end of the flight attendants started yanking plugs from the monitor while watching the movie. A bit aggressive and not needed."

優點： "Very helpful and courteous air crew"
缺點： "Everything was good and for a short flight Like this the crew made it very comfortable"

優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."

優點： "food was decent, both chinese and western menus, but not significantly better than domestic first class on a good day biz configuration gave good privacy and leg extension"
缺點： "seats were hard enough to be uncomfortable for sleeping on a 13 hr flight. very narrow tunnel to fit yourself into"

缺點： "There was NO FLIGHT! I purchased this package under the presumption that I would be FLYING from airport to airport until I reached NYC. A three and a half hour bus ride on a 30 plus year old bus without a toilet AND proper functioning heat was NEVER mentioned. Because if it was I would have demanded a a direct flight or a refund. I was utterly devastated after walking around from kiosk to kiosk, line after line, to finally get the news that the flight I was looking for didn’t exist. That I would have to leave the airport by bus, a ticket that I would have to purchase myself, on an hour ride trip to a bus station, where I would have to take another bus 3.5 hours away to another airport. I spent a good fifteen minutes on the phone discussing the matter with a China Eastern rep. “Why on earth would some book a travel plan like this?” He told me it was the agency’s fault and not theirs. That there was a direct flight from Phuket to Shanghai but they didn’t put me on it. He also told me if I wanted to get home I had to catch that bus. With no other options available he had the woman at the counter write down the information on a post it note in Chinese characters to show person at the bus info/ticket line. I leave the desk in search of this airport bus depot and make a stop to exchange my few remaining American dollars for Chinese dollars to pay for this bus that not only wasn’t mentioned, but wasn’t paid for either. Of course when I drag all my bags down to the bus line and present my note the people have no idea what I want. I proceed to be bounced back and forth between the bus line and a new information desk like a tennis ball for 15 minutes. One of the most humiliating and embarrassing experiences I’ve had in quite some time. All the while in my head knowing that the window for me to make this bus and to make this flight is closing quickly. I give up on the bus at this point and decide to try my luck at a cab because I’m sure by this time of there was a bus I definitely missed it. I go outside to find that there are NO marked taxis in the designated taxi area. Just a bunch of guys speaking broken English fighting to get me in their unmarked cars telling me they all know the best way to go. Out of pure desperation to get home and get out of this ridiculous predicament this agency put me in, against my better judgement, I got in a unmarked car with a complete stranger, in a foreign country, with no ability to communicate with him, with no cell phone service in case of an emergency, and trusted him to take me to my destination. I’ve seen horror movies with less red flags than this but thank God it worked out and he got me to the station 20 minutes before the bus took off. The nightmare was only half over because now I had to ride in a bus that looked like it would fall apart any minute. It was 20 degrees outside with snow on the ground and we rode for the first 30 minutes of the trip with no heat! I was freezing, my fingers were numb I had to"

優點： "The whole process was smooth. And although I missed/didn’t recall the halal food option when booking the tickets online, the crew member was able to advise fast and make swift adjustment!"
缺點： "There’s no earphone provided onboard, and entertainment thus was lacking! Also, there should be more varieties of newspapers provided!"

優點： "Comfortable seats; friendly flight attendants"

優點： "Service, seats, costs. Everything was amazing."
缺點： "Lack of usable app and website."

優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."

優點： "I ended up wasting an entire day Monday and spent another $460 buying a last minute flight because I showed up Monday at 9am at lax to find out my flight had already left Sunday at 10:30pm. As you can imagine it was very stressful driving 2 hours in traffic to GET to lax early to only find out they wouldn’t allow me to board the 11:30am flight with China eastern because my flight was SUPPOSED to be with CHINA Southern Sunday night."
缺點： "If someone could please call me to discuss the $460 I had to pay Monday evening and the day wasted Monday December 4th I would be grateful. I have booked with kayak.com in the past and have never had any issue. For some reason kayak emailed me the wrong boarding time and airline"

優點： "A wild adventure through China."
缺點： "The "flight" was a bus ride that the airline knew nothing about so we had to fend for ourselves and figure out how to get to Shanghai. Took a bus a taxi and then another bus through China speaking no Chinese and not really having any idea of what was going on and if we were going to make our next flight. It took us about 6 hours of travel and headache and the airline didn't cover the taxi or bus charge."

缺點： "flight attendants never smile"

優點： "Movies are updated"
缺點： "Wifi doesn't work. Rude crew, doesn't have manners. Lack movies. no choices since they run out."

優點： "It wasn’t a flight I had to catch the high speed light rail and two buses; therefore, I’d say that this flight was false advertisement and should be corrected for future travelers."

優點： "I booked a flight that had a connection, except the first leg was a 3+hr bus ride, not a flight, and this was not made clear until long after the purchase had gone through."

優點： "Nothing. Acted like it was their first week as an airline."
缺點： "Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!"

優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."

缺點： "They just gave out my aisle seat to other Chinese person without my consent, and put me into a cramped middle seat in the back. The crew didn't address my complaint nor care for my situation. They just care their own people (Chinese national)."

優點： "Food selection was good"
缺點： "The entertainment was not disposed in a way that was accessible for all passengers"

缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."

優點： "Nothing"
缺點： "The connecting flight from shanghai to new delhi was delayed by two hours..no proper response from the crew members..the sound system of entertainment unit was horrible and the food was pathetic"

優點： "At the time I booked,you did not tell me that the flight from HGH to PVG was not a flight. From HGH took a local bus that I did not where it was for the language barrier Manage to get there...however they send me to a different bus terminal... Where they make me wait again and almost could not take the bus to PIG I arrived very late to PVG so I did not have a choice on a seat I was really a nightmare And Kayak does not have a contact number where can I get some help Danny Kim tel 3108717347 kimdannys@live.com"
缺點： "At the time I booked,you did not tell me that the flight from HGH to PVG was not a flight. From HGH took a local bus that I did not where it was for the language barrier Manage to get there...however they send me to a different bus terminal... Where they make me wait again and almost could not take the bus to PIG I arrived very late to PVG so I did not have a choice on a seat I was really a nightmare And Kayak does not have a contact number where can I get some help Danny Kim tel 3108717347 kimdannys@live.com"

優點： "Not much.."
缺點： "The food, poor selection of movies!"

優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."

缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."

優點： "I enjoyed writing this review"
缺點： "BEGIN 1. Upon check in I was Informed that my baggage would not transferred to my connecting flight in Nanjing and that I would have to leave the airport and check-in for my next flight. I expressed my concerns that I do not have a Chinese Visa and thus would not be able to leave the airport. They said it would be "no problem"...I was skeptical. 2. Flight departure delayed 1 hour...no reason given. 3. Chinese loudly hacking and spitting into their hands throughout the gate (check) FLIGHT 4. No on board entertainment 5. All electronics besides tablets allowed at all and must be turned off at all times. 6. Sleeping near impossible due to... a. Disgusting Chinese hacking into their hands and on my head b. WAY to many announcements including but not limited too. i. Captain ordering window shades be opened/closed several times (WHY?) ii. Tai-chi lessons. iii. Every bump of turbulence resulted in the same 5 language 2 minute message. 7. Absolutely no electronic devices allowed (This time also excluding tablets) 1 hour after take off and 1 hour before landing...very boring NANJING 8. Well I guess you do need a visa, who would have guessed. (SEE POINT 1) 9. All sorts of hell 10. Passports confiscated 11. Military escort to connecting flight after 3 hour wait. HOME Fever 103F/explosive diarrhea"

缺點： "It actually was a nonexistent bus. We ended up having to take a taxi."

缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"

優點： "Food"
缺點： "No place to put legs up for swelling"

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

優點： "I like the local newspaper during the flight"

優點： "PVG makes boarding bridge with shuttle bus."