TRN - TPE
從杜林 都靈機場飛往台北 臺灣桃園國際機場的熱門航空公司
優點： "Salimos a tiempo . El business es muy confortable"
缺點： "La comida horrible . No se limpian los baños"
缺點： "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
缺點： "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
優點： "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
缺點： "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
優點： "Decent price for economy comfort seat, 4A."
缺點： "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
優點： "The crew tried to be helpful but were equally frustrated with the ground crew."
缺點： "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
優點： "Great crew."
缺點： "Ran out of business class meal. Substituted a Econ class."
優點： "economy plus seats were nice, great movie selection, especially international movies"
缺點： "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
缺點： "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
優點： "The aircraft"
缺點： "No overbooking next time!"
缺點： "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
缺點： "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
優點： "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
缺點： "There was no wifi on flight"
缺點： "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
缺點： "We were told they were holding our flight, we ran 3 terminals and they’d already left."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "The crew were amazing and the flight was very smooth."
缺點： "Keep up the good work"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
優點： "Crew was very friendly. Nice that wine was served without charge."
缺點： "Announcements from the cockpit were hard to hear. Food has been better in past."
優點： "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
缺點： "Except for the man next to me - great!"
優點： "Time and Good clean place.. in This case airpöane.."
缺點： "It was not entreteiment st all"
優點： "The crew was efficient. Flight left on time. Food and wine served."
缺點： "No entertainment."
缺點： "Food had only vegetarian choices. No charging place and ambiance was noisy"
缺點： "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
缺點： "Food and one bathroom out of service makes an awful flight"
缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
優點： "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
缺點： "there was no lounge close to our departure gate"
優點： "Nice flight, nice crew, and a nice experience."
優點： "Service, technology"
缺點： "Could not print by boarding card and was not allowed to board in Amsterdam"
優點： "Pleasant flight"
缺點： "Bag was lost"
優點： "Airlines issue"
缺點： "Profiling certain customers"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Ground staff at Manchester very helpful"
缺點： "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
優點： "Crew was very helpful.food"
缺點： "Food was not upto the mark."
缺點： "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
優點： "Easy airport business"
優點： "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
缺點： "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
優點： "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
缺點： "No complaints at all."
優點： "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
缺點： "Did not get the luggage from connecting flight from Amsterdan to Basel"
缺點： "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
優點： "Excellent service and comfortable flight"
缺點： "Flight delay roughly an hour"
優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
缺點： "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
優點： "The flight crew were kind, polite, and attentive."
缺點： "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
優點： "Seats ok. Crew is super. Drinks offered"
缺點： "Nothing, AF rocks"
優點： "Clean plane , good crew ,"
缺點： "they didn't load my baggage from flight 1 to 2"
優點： "The rest area"
缺點： "The airport was cold and it should be warmer"
優點： "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
缺點： "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
缺點： "Delay in take off 45 min!!!!"
缺點： "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
優點： "The crew"
缺點： "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
缺點： "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
優點： "Amasing crew"
優點： "Seats are comfortable on Business Class. Service is good"
缺點： "Constant delays specially from CDG! Poor cabin service specially on this flight."
缺點： "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
優點： "Check in agent extremely helpful and friendly."
缺點： "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
優點： "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
缺點： "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
優點： "Crew very professional"
缺點： "Boarding was a little confusing"
優點： "The comfort of the flight snd kindness of the crew."
缺點： "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
缺點： "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
缺點： "There was no entertainment available."
缺點： "Boarding clusterf..."
缺點： "Couldn’t understand announcements"
缺點： "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
優點： "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
優點： "Food and wine. Entertainment."
缺點： "Sat closer to water closet. Maybe more air freshener in there."
缺點： "Check in process running smoothly and better announcement of gate change"
缺點： "Great experience"
優點： "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
優點： "Nice staff. Flight on time."
缺點： "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
缺點： "Booked with my partner. Ended up sitting apart. Not good"
缺點： "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
優點： "Everything! It was a wonderful experience."
缺點： "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
優點： "Crew was very nice. Food was good and tasty."
缺點： "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
缺點： "wine selection divider between seats"
優點： "The crew were polite and friendly"
缺點： "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
優點： "The crew"
缺點： "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
優點： "The staff..the attentions..food."
優點： "Just a routine flight but done with perfect execution."
優點： "No extra charge for simple refreshments."
優點： "The Air France service was ok. Got me to my destination on time and alive."
缺點： "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
優點： "Not much expected as it was a budget trip."
缺點： "Poor timing in between connections, barely made in time to my first connection being the last person to board"
優點： "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
缺點： "Le capitain et l’aterrisage"
優點： "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
缺點： "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
缺點： "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
缺點： "Tiny uncomfortable seats."
優點： "Great service, decent food"
缺點： "There was no WiFi on the plane"
優點： "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
優點： "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
缺點： "Slight issue with headphone connection, was not the only passenger."
優點： "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"