過去72小時內搜出杜塞道夫機場到台灣最便宜的機票價格是NT$14,566（單程）和NT$17,557（來回）。 最熱門的航線是從杜塞道夫機場飛往台北市 臺灣桃園國際機場，過去72小時內找到此航線最便宜的來回機票價格是NT$14,566。
優點： "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
缺點： "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."
優點： "The crews were very kind and helpful."
優點： "The crew were very friendly."
缺點： "The entertainment selection is really small."
優點： "The food the service and the staff"
優點： "Standard JAL. No hassles, nice, clean, friendly. Makes Hawaiian airlines look so Bad!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "Service was excellent and seats were comfortable."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
缺點： "seat was uncomfortable (cushion very hard)"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
缺點： "Cancelled flight"
優點： "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
優點： "服務 電影 雪糕"
優點： "Excellent service, excellent seats and comfort . Good food"
優點： "Courteous and professional flight attendants"
缺點： "Long gap between meals. At least they could have provided juice or snacks in between meals"
優點： "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
缺點： "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
優點： "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
優點： "The flight crew was incredibly kind and attentive"
優點： "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
缺點： "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
優點： "I like the food best.."
缺點： "Hope there will be more tracks from arashi."
優點： "Crew service responsive and helpful."
缺點： "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
缺點： "Great airline great service. Haihly recommended"
優點： "As expected from JAL, the flight was amazing in every way. The food (the Japanese meal) was not typical airline food, it was actually very good. The courtesy packets had many useful items including eye refreshers, lip balm, and the bathrooms were kept very clean and stocked with both mouthwash and toothbrush/paste. All together as flawless and comfortable an experience as possible on a commercial carrier."
缺點： "There was nothing I didn't like, but if I could make a suggestion it would be to offer a larger selection of movies and shows on the long-haul flights. Also the cabin twmperature was a bit too warm but I understand that might vary from flight to flight."
優點： "Superior service in a great and spacious plane."
缺點： "Seats are a bit flat and shallow, besides that it was awesome!"
優點： "Glad to make it to Japan safely and back in one piece"
優點： "Service was polite and efficient"
缺點： "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."
優點： "Very good premium economy seats and airline service was excellent - highly recommended"
優點： "Service impeccable"
缺點： "Worst food in the industry. Barely edible."
優點： "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
缺點： "Food was extremely disappointing"
優點： "Food was great, plenty of room, lots of movies"
優點： "Clean and very good service."
優點： "JAL used to be a premium airline like Korean Air"
缺點： "Now JAL is like American Air, just stuffing a greyhound full of souls."
優點： "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
優點： "Couldn't ask for anything more than what was offered. Flying is never exactly a pleasant experience, but JAL makes it as painless as possible. Food was excellent and staff were extremely helpful and professional at all times."
優點： "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
缺點： "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."
優點： "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
缺點： "Selection of video entertainment could be increased and improved."
優點： "Staff was great and everything went according to schedule."
缺點： "The food was bad, but this is my first time having such bad food on JAL."
優點： "Premium Economy had good seating space and leg room."
缺點： "No wifi access"
優點： "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
缺點： "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "excellent food,comfortable, easy check in process"
缺點： "my bag was deemed not carry onable by staff but I had checked to make sure measurements met carry on criteria"
缺點： "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
優點： "Japan airport is big and too much shopping needs to be done, and liked the fact that boarding started just 15 minutes before departure which gave me ample amount of time."
缺點： "Movie selection wasn't the greatest. The mid-flight meal was a burger instead of the beloved ramen."
優點： "Flight was all good, entertainment is great."
缺點： "It took an excessively long time for baggage to come out and the local staff was unapologetic. Well over an hour after going through immigration. The service in Narita was significantly better. I'm American and have come to accept poor service, but I can't understand why passengers must pay for a cart to carry their luggage - especially on international flights, before any opportunity to exchange currency. Surely the airlines have some say in this..."
優點： "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
缺點： "I don't have anything to complain about."
優點： "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
缺點： "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
優點： "Almost everything"
缺點： "Slightly delayed"
優點： "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
缺點： "Lousy food taste bland out of date movies"
優點： "Food is the best of any airline service"
缺點： "Old man next to me couldn’t keep his arm on his side."
優點： "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
優點： "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
優點： "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
缺點： "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."
優點： "Staff were very helpful and very foamy and comfortable seat"
缺點： "No boarding zone number called in economy"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
缺點： "How loud and aggressively the toilet flushes."
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
優點： "Good service"
缺點： "baggage was broken."
優點： "Service and food were great."
缺點： "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
缺點： "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
優點： "The crew was nice."
優點： "Huge plane with nice leg room and space. Attentive attendants with excellent service."
缺點： "Didn’t care for the food nor movie choices."
優點： "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
缺點： "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
優點： "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
優點： "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
缺點： "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
優點： "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
缺點： "The food met airline standards, which are generally pretty low."
缺點： "Food was ok and limited entertainment"
缺點： "I missed it due to delayed flight from LAX"
優點： "The flight attendants were extremely attentive and courteous"
缺點： "The meals were awful"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Great airline!"
缺點： "some of the gates can be long walk"
優點： "Very Comfortable Equipment"
缺點： "Vegetarian food options"
缺點： "meal choices"
缺點： "Ordered Fruit Meal. It did not have a variety."
優點： "Flight was very good - enjoyed meal and entertainment"
缺點： "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
優點： "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
缺點： "I can't think of anything to not like. It was a short and easy flight."
缺點： "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
優點： "It was an awesome flight, very nice and great service,"
優點： "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
缺點： "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
優點： "The food. the personable flight attendants. The whole experience is amazing."
缺點： "Lack of English movies on the ife. Mediocre headphones in business class."
優點： "Great service, I'd definitely fly again."
缺點： "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."
優點： "food , service"
優點： "Nothing really major to complain about but nothing that went the extra mile..."
缺點： "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
優點： "ANA flight rarely have big problem, I just let myself relaxed."
缺點： "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
優點： "Seats were comfortable. Entertainment was OK."
缺點： "I don't know what that food was, but it wasn't food."
缺點： "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."
優點： "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
缺點： "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
優點： "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
缺點： "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
優點： "The crew was really nice. The plane was clean and comfortable."
優點： "Seats are spacious even for economy class."
缺點： "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
優點： "I like all"
缺點： "For better leg room in business class go for the bulkhead seats"
優點： "Excellent service"
缺點： "More tasty snacks throughout the flight"
優點： "Well organized boarding, friendliness of staff, food service"
缺點： "Flight was delayed by about an hour."
優點： "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
優點： "Service was great on both sectors"
缺點： "Premium economy seat is still not comfortable enough in comparison with economy."
缺點： "Excellent flight service no"
缺點： "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
優點： "Short flight"
缺點： "Cabin little bit cold"
優點： "Excellent crew"
缺點： "My seat was very hard"
優點： "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
缺點： "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
缺點： "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
優點： "The cabin crew was great."
缺點： "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
優點： "Liked the service"
缺點： "Nothing special."
優點： "Excellent crew services"
缺點： "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
優點： "Friendly, smiling staff, ever happy to help, nice food"
缺點： "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"
缺點： "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
優點： "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
優點： "Overall experience and wonderful crew"
缺點： "Nothing really."
優點： "The service, kind and pleasant."
優點： "Helpful crew. Full food service!"
缺點： "breakfast was terrible"
優點： "The hot towels twice during the flight was great"
缺點： "Really just the food"
優點： "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
缺點： "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
優點： "The food is good. The service is excellent, always smiling and attentive."
缺點： "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
優點： "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
缺點： "There was nothing that I didn't like."
優點： "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
優點： "Food, entertainment, cleanliness of the restrooms"
缺點： "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
優點： "Attendants are always nice, flight is always smooth."
優點： "Professionalism and friendliness of crew"
缺點： "Seat not great for my length even though it was business class"
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
缺點： "No complaints"
優點： "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
缺點： "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
優點： "Flight arrived earlier than expected and the flight attendants were good and polite."
優點： "Crew was outstanding"
缺點： "No sound on my entertainment system"
優點： "Great food!!"
優點： "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
缺點： "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
優點： "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
優點： "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
優點： "Veruy efficient"
優點： "The crew was amazing!!"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"
優點： "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
缺點： "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"
缺點： "Better inflight entertainment"
缺點： "Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position."
缺點： "too many little children"
優點： "Good was good and entertainment was excellent"
缺點： "Crew service"
優點： "cheuk in 快！吾使等太耐！"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "comfortable seats and entertainment system"
缺點： "the food wasn't so good and I expected more from an Emirates flight"
優點： "Ladies worked hard"
缺點： "I now understand how the chicken and live stock must feel in their cages and stalls. Perhaps the CEO and management staff must be made to take the same flights in the same conditions in so called Economy class. So much greed! Hoping for the day, Air travel becomes obsolete."
優點： "Overall, wonderful! Appreciate that they started boarding early and that we left right on time, if not a little earlier. Was very comfortable and excellent flight. Thank you so much! Very pleasant experience."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Dinner portions were too small."
缺點： "It was too cold"
優點： "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
缺點： "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
優點： "Booked a window seat and luckily the middle seat wasn’t taken. I was able to fade in and out of sleep ... much needed!"
缺點： "Wish I could afford to upgrade for a proper sleep!"
缺點： "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
缺點： "Everything was terrible except the crew was nice"
優點： "The flight was quiet."
缺點： "Service is extremely slow."
缺點： "Super delayed !! Delayed time is longer than flying time. What the heck !!"
優點： "Crewman friendly service and try to betas much as they can"
缺點： "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Loved the service. My flight was from NYC to Milan."
缺點： "There was not one thing."
優點： "I liked the service but the problem is carry on bags"
缺點： "Carry on bags they're taking my small bags I don't like it they did to cargo"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The seat was comfortable."
缺點： "I wasn't offered any refreshments upon boarding and had to locate an attendant just to receive service. Although I normally order the low cholesterol meal I asked the attendant to provide with its contents before serving so that I could decide whether to choose from the menu. Twenty minutes later the low cholesterol plate was served and not once was I offered the opportunity to make a selection of my own choosing."
優點： "Emirates is a great airline. Planes very comfortable."
缺點： "Our trip coincided with Eid. It's probably as busy a travel period as Thanksgiving. There were maybe 40 or 50 small kids on the plane, with concomitant noise, mess, and confusion. Everyone was packed in. Boarding felt chaotic. Staff did their best. Food was not as good as on some Emirates flights I've been on. However, it was over quickly. No harm done. Flying can be delightful. Or not. And Emirates seems to handle those days when "not" pretty well."
缺點： "Provided a very poor quality hotel, i missed extremely important business meeting in beirut"
優點： "Crew is amazing. friendly. Professional. Food is great. Comfortable seating."
缺點： "Inflight entertainment is a little stale. More recent movies would be great."
優點： "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
缺點： "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."
優點： "their hospitality"
缺點： "The food"
優點： "Seamless flight with usual high standrd of on-board service and food"
缺點： "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
優點： "food, comfort, entertainment, staff - very good all round"
缺點： "toilets could have been a bit cleaner"
優點： "Everything was pretty smooth and no real issues. Online check-in was great and let us drop our bags off without waiting in a huge line."
缺點： "Mosquitos in the airport. Probably the most we saw/got bit by in Myanmar was in the airport in Yangon."
優點： "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
缺點： "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"
優點： "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
缺點： "Why did I not fly with you guys before???"
優點： "Great space in economy! Great entertainment selection! Great food!"
缺點： "I couldn't hook up my personal earbuds"
優點： "Fast and easy to board nice crew worked fast and smooth large proposal for entertainment"
缺點： "more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful."
缺點： "Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind."
優點： "Yes Crew were indeed amazing!"
優點： "It was a good flight"
缺點： "The flight was great"
缺點： "All services throughout the process need to be improved from the ground to on board"
優點： "Crew was courteous."
缺點： "Seat needs to be much roomier. Entertainment and Food should be good and more options."
優點： "Cathay pacific is very professional. 100 times better than American Airlines in general"
優點： "seats are comfortable"
缺點： "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
優點： "Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly."
優點： "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
缺點： "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"
優點： "The flight was delayed from sfo to Hongkang. Very disappointed."
優點： "miracle fight landed on time"
缺點： "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"
缺點： "short haul business class seat very uncomfortablev- flight delayed as usul"
優點： "Great crew and service"
缺點： "No good beer selections and the water had a bad taste l."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
缺點： "The food on Cathay still has not improved compared to other airlines'"
缺點： "Delayed flights and food service suck"
優點： "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
缺點： "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."
優點： "早餐是粥 很棒"
缺點： "It was a long delay, about an hour. The airline kept silence until too late. They gave us a blanket, some refreshments and where to have breakfast. Those who made a fuss were taken to hotel. Many others stayed at the airport and had a terrible night."
優點： "Great service"
優點： "Except the end. I’ve been waiting for my luggage for over 30 mins."
缺點： "Waiting for my luggage"
優點： "Hard to make such a long trip comfy in economy"
缺點： "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
缺點： "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."
缺點： "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
優點： "Our plane was an A350 equipped with a new entertainment center. The captain was able to get our flight in early. Unfortunately, because of weather/immigration problems at the destination, we weren't able to disembark for another 90 minutes. But I think the cabin crew handled this well, handing out both drinks and snacks. The captain also kept us informed, and also seemed to play a role in negotiating with the airport authorities to allow us to disembark at another gate. Otherwise it may have been a longer ordeal."
缺點： "The security measures for US bound flights made things more confusing for boarding. This wasn't the airline's responsibility, and the security check was fast and professional. Next time I hope they work better with the customers to make sure we know what is going on. But this is a small complaint on my part."
優點： "Offering excellent services to handicapped passengers proactively"
缺點： "After landing in Hong Kong the local airport services to the disabled need better organisation/communication. They claimed that the SFO Cathay Pacific check-in staff had not included me in the list of wheel-chair requesters while I knew that the opposite was true"
缺點： "No in-flight WiFi was disappointing."
優點： "keep it up"
優點： "Short trip"
缺點： "No leg room"
優點： "Crew behaviour"
缺點： "Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie"
優點： "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
缺點： "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."
優點： "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."
優點： "Service with hospitality impressed me.Prefer to travel in cathay pacific air lines in future travel plans."
缺點： "I had a cumulative 10 hours of delays on this trip and missed important appointments because of this"
優點： "Everything was good"
缺點： "Food. Need veggies"
優點： "Cathay Pacific provided excellent service."
缺點： "one of the cabin crews threw the meal to me :("
缺點： "Very uncomfortable! Cabin crew are not friendly, service sucks! Very dirty cabin. Very noisy because of crying children everywhere!"