- 想找便宜機票？25%搜尋此航線的用戶找到NT$ 17,725或更低的來回機票價格。
缺點： "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
優點： "Nothing to complaint. Excellent airline nowadays"
優點： "The crew amazing. Food was great"
缺點： "Very good airline except for the fact that the staff at Narita airport."
優點： "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
優點： "Seating and service"
缺點： "Flight to Haneda airport not Narita"
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Wonderful crew"
優點： "The crews were very kind and helpful."
優點： "The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me."
缺點： "I was running late, and lady that checked me in was accommodating but a little bit standoffish."
優點： "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
優點： "Seat in biz on 380 was comfortable. Crew good not great."
缺點： "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."
優點： "Perfect service, never had a more pleasant and attentive crew"
缺點： "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
優點： "Spacious leg room."
缺點： "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
缺點： "Flight attendants"
優點： "I like the guy who’s checking me in he’s very kind."
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food the service and flight was great"
缺點： "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."
優點： "Very comfortable and nice atmosphere"
優點： "Easily upgrade to premium economy class"
缺點： "Some staff lack of basic english"
優點： "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
缺點： "in-flight Wifi is not working"
優點： "It was very good no prO lens at all:)"
優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
優點： "Beautifully presented and tasty Japanese food. Electronic windows."
缺點： "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
缺點： "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
優點： "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."
優點： "Nothing to note"
缺點： "Food, could not check in online or preselect seats. Could not upgrade to business class"
優點： "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."
優點： "Food was acceptable. Stewardess very helpful"
缺點： "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
缺點： "Double standard"
優點： "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
缺點： "The second meal (light lunch, i think) had dry shredded chicken."
優點： "Quick efficient boarding. Smooth flight."
優點： "So cramped. Very uncomfortable flight."
優點： "Great service."
優點： "Very friendly and accommodating staff on JAL every trip"
優點： "Was spacious due to flight being in the middle of the week and tasty food."
缺點： "Wish there were food. Was hungry after long flight."
缺點： "How about being stranded at Narita Airport due to bad weather AND not helping your passengers rebook. Told us the flight was cancelled at 10:30pm when suppose to fly out at 7:30pm. No trains or hotels available, only way to rebook was through their phone service? Which didn’t open until 8am. Why not rebook at the ticket desk, guess what? You can’t!"
優點： "I got an upgrade!"
優點： "The meals. The attention to service details. The seats are better."
缺點： "Ticket reservation follow up."
缺點： "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
優點： "The crew were very polite"
缺點： "No choice of menu and films only very limited choice."
優點： "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."
優點： "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
優點： "Check in was okay."
缺點： "We thought that the food was not up to Emirates standard as we have previously flown with them before. Disappointing really."
優點： "Food and crew was good"
缺點： "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
優點： "Crew wax amazing"
優點： "Same again. A good flight and well fed."
優點： "Noce ride. Cabin crew was very friendly and helpful"
缺點： "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
優點： "crew was good but seat was too narrow, and there are too many little kids near us."
缺點： "do limit the number of passengers with little children and don't put senior citizens near them."
優點： "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
缺點： "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
優點： "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
缺點： "Crew can be more friendly"
優點： "Great food & great entertainment. Love the free WiFi"
優點： "Relaxing Cabin crew were awesome"
缺點： "Not that I can think if"
優點： "Crew was amazing"
優點： "Flight cancelled with extremely poor service from Emirates."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "On each of my meals served the food was cold, and was actually ice cold in some places, some of the food served was inedible it was so bad. on a 16 hour flight the crew was mostly absent. Not once did they offer me s glass of water other than the little cups that came with the meal, nor did they come through the cabin to pick up trash. By the end of the flight the waste paper places in the bathrooms were overflowing at least in the bathroom I used."
優點： "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
缺點： "Ground staff in India gave me wrong info about baggage."
優點： "Early landing great service loads of legroom as am 6ft 5"
優點： "Interior of plane was very comfortable and entertainment options were excellent."
缺點： "Slow to serve food and drink. We had to wait 2 hours before being offered anything."
缺點： "Child kicking seat from behind for entire flight"
優點： "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
缺點： "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
優點： "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
缺點： "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."
優點： "The other services was okey"
缺點： "The checking in at the airport terrible"
缺點： "There was a nosiey family setting behind us they bothered us an the ppl around us the little kid was very hyper and loud un polite and the father him self is very rough when getting up an setting as he would grap the chair very hard and he would move and kick alot we complained to the crew but he didn’t stop and the noise and bothering was there the whole flight, the captain of the flight felt like he isnt a professional as the plain was moving in unstable way on a high speed and uncomfortable degree where we felt unsafe at a point, the flight was Delayed one hour so as the time we took of we reach to dubai an hour late and had just around 50 min to get to the connected flight we had to run and we couldn’t rest or take a look at the airport our waiting time was 1:50 min because of the delay we had to run for the next flight, i think that Emirates airlines should stop dealing with Flydubai crew as they aren’t as professional and they are effecting in a bad way, i have traveled many times with Emirates and this is the first time i dont feel satisfied, next time ill make sure the flight isnt oprated by Flydubai they crew and captain is not in the professional level at all."
優點： "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
缺點： "everything was mostly fine"
優點： "Crew were helpful & friendly."
缺點： "No vegetarian food."
缺點： "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
優點： "Excellent. All the staff were great and helpful."
缺點： "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."
優點： "Everyone was nice"
缺點： "No complaints"
優點： "Seats were comfy and as expected perfect seat 79k"
缺點： "Stewards took a while to respond to the buzzer yet I was sat by the quarters Also food wasn’t offered the choice as they had ran out"
優點： "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
缺點： "Very poor service overall"
優點： "The service, food and flight entertainment was great."
優點： "Everything was good especially the spacious seats and food"
缺點： "Breakfast could have been a bit better"
優點： "Well, the best thing was my free upgrade from Business into First ....which is perfect for the 14+ hours from Dubai to Seattle..... :)"
缺點： "I prefer the A380 to the 777-300 due to the availability of the bar/lounge area, and also the shower."
優點： "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
缺點： "No foot rest - limited ability to upgrade."
優點： "Lovely flight crew and great film selection"
缺點： "Would have liked more healthy food options d"
優點： "Got upgraded to Business!"
缺點： "Nothing really, crew was professional"
優點： "one of the best flights I have had going to zanzibar"
優點： "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
缺點： "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
缺點： "Didn't leave the UK, volcano"
優點： "Smooth ride. Great food."
缺點： "Slow boarding started later than expected"
優點： "Food and entertainment"
缺點： "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"
優點： "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
缺點： "The fact that my next flight is going to be economy"
優點： "Food is good"
缺點： "Seat is not comfortable when you lie down on flat position, narrow space, and attendant woke me up for breakfast despite tellingher not to do that at begginig of the trip"
優點： "Boarding was quick and easy. Blankets and pillows were ample and already at the seat."
缺點： "Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight."
優點： "Top notch service and experience. Up there with EVA Air as the best I’ve ever seen."
缺點： "Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off."
優點： "Crew and ground Staff were very helpful and friendly"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation."
缺點： "CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you."
優點： "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
缺點： "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "Wheelchair assistance..very dignified"
缺點： "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"
優點： "Conformt ,enjoy and on time"
優點： "The luggage space was good."
優點： "Everything’s was fine."
缺點： "5 hour last minute delay."
優點： "crew amazing"
缺點： "flight always late as usual"
優點： "miracle fight landed on time"
缺點： "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"
缺點： "flight delayed as always"
缺點： "short hall business class not comfortable - flight delayed as usual"
缺點： "flight delayed as usual"
優點： "The crew is very proactive."
缺點： "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
優點： "Cathay pacific is the best airline"
優點： "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
缺點： "Seats too narrow in Economy."
優點： "The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks"
缺點： "On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad"
優點： "not too bad"
缺點： "not too bad"
優點： "The staff at Cathay Pacific were awesome."
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
缺點： "Flight was suspended I was not notified before I went to the airport"
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
缺點： "I didn’t have a pillow."
缺點： "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "Online check in selected a pair of seats at 73D & 73E on flight CX 759 on 16 Nov 2018. It turned out to be in a triple seat."
缺點： "inaccurate seat map"
優點： "All the flights had bad Kosher food"
優點： "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
缺點： "The food on Cathay still has not improved compared to other airlines'"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."
優點： "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
缺點： "Food was mediocre in flavour and variety."
優點： "On time. Got an isle seat."
優點： "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
缺點： "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
缺點： "The stopover in Hong Kong was longer than I would have liked."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
優點： "Friendly staff"
優點： "All went to schedule and flight attendants very good"
優點： "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
缺點： "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
優點： "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."
優點： "Service and staff. Food was better than most and they weren't stingy with the wine."
缺點： "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."
缺點： "My mother has health issues. She is diabetic, and asked for Juice. Air hostess told her they don't have the permission to serve anything for certain period of time. They did not give her Juice, and she was not feeling well. I'll not choose this airline again. Food was ok too"
缺點： "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
優點： "The Stewardesses were polite"
優點： "The customer service, the seats were comfortable and the food was great"
缺點： "I would definitely have vegetarian food. 30% of population is vegetarian"
缺點： "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"
缺點： "Room temperature control should be better."
優點： "Comfortable for that sort of journey"
優點： "Entertainment and food are always reliably good on Turkish."
缺點： "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
優點： "Great crew, confortable seats, free complimentary internet service"
缺點： "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"
優點： "Everything went well"
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
優點： "Excellent staff."
缺點： "Very cramped, even for economy."
缺點： "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
優點： "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
缺點： "Limited meal options for someone with food allergies."
優點： "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
缺點： "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
優點： "The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that"
缺點： "Nothing comes up to my mind"
優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing!"
優點： "The service"
缺點： "No entertainment. Late boarding."
優點： "The plane was too hot"
缺點： "Plane too hot"
優點： "The crew were all very polite and friendly."
缺點： "Nothing to complain about!"
優點： "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."
缺點： "The head phones are terrible."
優點： "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
缺點： "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
優點： "Crew and flight itself was great."
缺點： "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."
優點： "Professional nice food"
缺點： "Trip delay"
優點： "Lot of empty spaces"
缺點： "Lot of rubbish on the plane"
優點： "Largely pain free experience"
優點： "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
缺點： "No inflight entertainment even for business class passengers."
優點： "It was one of the best airlines in all respects. We flew economy and were treated very well. The stagg was lovely and the food plentiful and good. I will definitely fly them again. The website could be a little easier to navigate to check flight status and seat confirmation. They need to work on that. United airlines website would be a good place to start rheir study."
缺點： "The website needs work. See above."
缺點： "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
優點： "The crew, the food and the entertainment on demand."
缺點： "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."
缺點： "Having trailer, but not movie"
缺點： "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
優點： "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
缺點： "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."
缺點： "Same problem as the first segment (see above)"
優點： "Comfortable seats, good food"
優點： "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
缺點： "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
優點： "Comfortable flight, on time and good service"
優點： "The food and quality of the flight was incredible."
缺點： "passengers with seats in the back of the plane should be boarded first."
缺點： "Small seats in the economy class"
優點： "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
缺點： "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
缺點： "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
優點： "The food and the attention from part of the crew were beyond excellent."
缺點： "The long wait at the gate to board."
優點： "Well looked after from start to finish!"
缺點： "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
缺點： "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
缺點： "I could not use my ticket I was trying to extension date but customer services terrible"
缺點： "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"
優點： "Everything I like"
優點： "Staff were professional and polite."
缺點： "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
優點： "Flight arrived on time"
缺點： "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
優點： "Planes were on time and connections made."
缺點： "One bag delayed as not put on flight and food could be better."
缺點： "Travelled business class and was ace experience"
優點： "Very friendly crew and on time with no problems."
優點： "Friendly crew, upgraded seat was worthwhile"
缺點： "More snacks in between meals,"
優點： "The friendliness of the crew"
優點： "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
缺點： "Long haul flight made pleasant by KLM"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
優點： "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
優點： "Everything is alright"
優點： "Everything OK"
缺點： "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
優點： "MCR airport Mert & Greet parking was smooth and efficient."
缺點： "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
優點： "Efficient boarding system, clearly signposted. Professional staff"
缺點： "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
優點： "Interior of the plane was clean. Smooth landing."
缺點： "Pilot did not avoid turbulence"
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
優點： "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
缺點： "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
優點： "Arrived Early!"
缺點： "Left Late :-)"
優點： "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
缺點： "Flight departing late."
優點： "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
缺點： "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
優點： "Absolutely nothing!"
缺點： "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
優點： "On time"
優點： "Seats were comfortable"
缺點： "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
缺點： "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
優點： "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
缺點： "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
優點： "Very friendly crew"
優點： "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
缺點： "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
缺點： "Dutch sub titels would be nice."
缺點： "I don’t like the limited choice of drinks on these short KLM flights."
優點： "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
缺點： "Flight was delayed due to weather in Amsterdam area"
優點： "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
缺點： "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
缺點： "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
優點： "quick and relaxed"
優點： "was very quick"
優點： "Easy boarding, plenty of room"
優點： "Easy Boarding"
優點： "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
缺點： "Not much to comment on here."
優點： "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
優點： "good service"
缺點： "magazines very dog eared and some badly torn"
缺點： "The bags where damaged from the staff"
缺點： "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."