優點： "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
缺點： "You are best ."
優點： "33" seats"
缺點： "Boarding took forever and flight was delayed"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Everything. I always enjoy my flights with JAL."
優點： "Wonderful crew"
優點： "The crew members polite and nice."
缺點： "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
缺點： "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
優點： "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
缺點： "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Kind people, quality service. Very helpful. On time."
缺點： "Had trouble hearing instructions from flight crew since volume of the speakers was low."
優點： "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "In particular we give kudos to Tadaka, who seemed to be a manager and went above and beyond to help us with our boarding and seat assignments. She even recognized us the next day! Superior customer service."
優點： "Thier food tasted excellent!"
缺點： "Wish there was a vegetarian option too."
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "Service and airplane are the best!"
優點： "The crew were very polite"
缺點： "No choice of menu and films only very limited choice."
優點： "The Crew"
缺點： "This terminal is not easy to find. You have to take bus from the main terminal."
優點： "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
優點： "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Movie choices"
缺點： "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
優點： "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
優點： "Crew service responsive and helpful."
缺點： "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
優點： "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
優點： "Once again the service from the flight attendants was perfect."
優點： "Friendly crew members and prompt service."
缺點： "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
優點： "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
缺點： "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."
優點： "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
優點： "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
缺點： "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
優點： "Service and polite staff."
缺點： "Not much space between the seats for my long legs."
優點： "JAL is the best airline I've ever flown."
缺點： "Food isn't to my liking but was good."
優點： "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
缺點： "getting off"
優點： "The cabin crew is very nice , pleasant & the captain did a great job!"
缺點： "Maybe a change in your food menu that you can include some continental items."
優點： "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
優點： "Short flight."
優點： "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"
優點： "The service"
缺點： "Leaving a comfortabke setting"
優點： "The airplane was quite and clean and the crew were helpful"
缺點： "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"
優點： "The crew was very good and consistently accommodating"
缺點： "Nothing actually"
"The flight experience met my expectation of Korean Air. Keep up the good work."
優點： "Food and professionalism, were excellent, had a good stress free experience."
缺點： "Had issues with unusual plane noise."
優點： "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
缺點： "Seats get very uncomfortable over time. More leg room."
優點： "Korean Air service was good."
缺點： "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
缺點： "Offer better options to redeem rewards/miles!"
缺點： "Need more movie options for a 14 hour flight"
缺點： "Seat lacked good padding, very uncomfortable for 12 hour flight"
優點： "Boarding is quite fast."
缺點： "Food could have been better, customer service could be improve, a simple smile upon serving and speaking could go much better. Perhaps I came from experience from Singapore airlines and emirates airlines."
優點： "Great crew, good food, easy to watch entertainment , and food better than most airlines"
缺點： "Need to improve the food qyality"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Great service and a very friendly crew."
缺點： "The food was ok, average and nothing special."
缺點： "The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas."
優點： "Clean comfortable"
缺點： "Vegan meal option needs more veggies"
優點： "Lots of room,good food,friendly staff"
缺點： "No complaints at all"
缺點： "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
優點： "Lots of leg room, great meal, and excellent flight attendant service."
缺點： "Nothing to dislike."
優點： "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
缺點： "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
優點： "very comfortable seating/sleeping in Prestige (business) class."
優點： "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
缺點： "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
優點： "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
缺點： "The temperature was incredibly hot. Despite being a 5 hour red-eye that took off at 2300, they kept the lights on for an hour at the start of the flight. Then they turn them on again an hour later to do meal service. They made it impossible to sleep."
優點： "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
優點： "great flight attendants"
缺點： "Clean, great services, and good food"
優點： "The flight attendants were great. Food good and drink service also."
缺點： "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
缺點： "long hours"
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Everyone was so pleasant and helpful."
缺點： "More leg room is needed!"
優點： "Excellent Service super"
優點： "upgrade the food quality"
優點： "Air Korea continued to be awesome"
缺點： "Still no laptop plug"
優點： "Friendly staff"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
缺點： "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
優點： "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
缺點： "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
缺點： "special meals especially Hindu meals non vegetarian"
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
缺點： "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
優點： "Everything was good except the space for reclining."
缺點： "My seat needs to go back further so I can sleep. Maybe about 3 inches."
缺點： "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
優點： "Everything was good overall"
缺點： "I would like more movie and tv options"
優點： "GOOD SERVICE."
優點： "Always enjoy the care and treatment provided by Korean Air. They know how to pamper. Thank you KOREAN AIR."
優點： "I had a great flight good service and excellent food."
缺點： "No complaints"
優點： "Nice airport and huge"
優點： "They are good. Nice short flight to Asia. Good selection on food and entertainment. Overall will fly with Korean air again :)"
缺點： "Had some delayed issues in Korean to BKK. But still decent overall"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
缺點： "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"
缺點： "Family travellers should always be seat together"
缺點： "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
缺點： "My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai."
缺點： "Crews attitude"
優點： "Crew was great."
缺點： "On such a long flight from Dubai to Boston, the seats in coach were criminal! Way to narrow, not enough distance to seat in front of you, seats do NOT recline enough to be able to relax & get needed rest, no footrest & way overcrowded. Although the price was good, we truly suffered on this trip."
優點： "The stewardess were lovely."
缺點： "The refreshments"
優點： "Best of the nest"
優點： "cheuk in 快！吾使等太耐！"
優點： "seats and entertainment"
缺點： "food. simple option"
優點： "I’m glad the connection time was short and reached the destination in good time."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Fast and easy"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Business class makes the entire trip much more comfortable."
缺點： "no negatives"
優點： "The leg space and the entertainment. The crew were very nice."
缺點： "The bathroom must be kept cleaner."
優點： "This flight was as expected from Emirates airlines, They always make sure that the crew on flights to Europe and Usa is the best."
缺點： "Comparing this flight on Emirates airlines which is from Bahrain going to spain with the previous flight on Emirates airlines as well but was going from Bahrain to Dubai there is a huge difference starting from Time professionalism and crew treatment and captain experience on making the flight comfortable the level of everything changes my flight to Spain was very comfortable and quite and the food was delicious the crew was very helpful and polite the captain is very professional and he made us feel very comfortable in this flight smooth take of and landing."
缺點： "No one answered on telephone offered for flight change nor got answer on my mail that i send asking for further instructions to change a flight date. email@example.com"
優點： "very good as expected"
優點： "Movie choice"
缺點： "Noise, attitude, boardinv"
優點： "pleasant staff excellent movie selection decent food"
優點： "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
缺點： "Movie channels and music could be easier to use"
優點： "It wasn’t a full flight."
缺點： "The crew were too busy in their own world and attention during service was poor."
缺點： "My seat would not go back. The person in front put his seat back and therefore I couldn’t watch my TV. No choice for food."
優點： "Arguably the best service I've ever had on a flight"
缺點： "Had to stop movie 20min prior to landing as I was in emergency exit row"
缺點： "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
缺點： "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
優點： "Better crew working this leg of the journey."
缺點： "Food was horrific."
優點： "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
缺點： "I really can't find anything to complain about."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "I never felt like my trip dragged on. I was dreading the flight and found it to be comfortable and easy."
缺點： "It was a full flight and didn't feel crammed!"
優點： "Everything very, very good!!!"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."
優點： "i liked everything on the trip. it was great. gulalai"
缺點： "I am vegetarian , I was not provided with vegetarian food and told that vegetarian food was over and I have to choose bet chicken or fish . I dint eat anything for 14 hours and then ate food again in abu dabi flight ."
優點： "Everyone was very friendly. And, the amenities offered are superb."
優點： "The entertainment unit worked all good. The food was great."
缺點： "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."
優點： "Great entertainment. Crew was calm and professional."
缺點： "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."
優點： "My only regret was waiting this long to try Emirates from Milan to JFK They are superior in every way possible. Service food entertainment seat comfort and room And they are price competitive No wonder American Airlines has given up on Europe and become an airline for Miami and South American they are not even in the game. Never ever ever would I fly on AA even if the ticket was 20 bucks Fly emeriates they are the best"
優點： "I requested a blanket for my Son and was told there was none available....."
缺點： "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
優點： "Everything was amazing"
缺點： "Everthing was great"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "Seat worked as designed Got some sleep Crew was helpful"
缺點： "Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
缺點： "Honestly i think there are not much space for each passenger."
優點： "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
優點： "Seats were ok on par with other airlines. Food served was good."
缺點： "More leg space."
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "Everything compared to Emirates or Etihad"
缺點： "90 minutes delayed"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
缺點： "Delay flight and slow boarding and leaving plane."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "Excellent ..."
缺點： "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."
優點： "All the flights had bad Kosher food"
優點： "Food was good, comfy seats. Nice crew."
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
缺點： "More choices foe veg meals"
優點： "早餐是粥 很棒"
缺點： "Indian food could be better"
缺點： "Cancelation process was too poor customer service was also too poor. And high cancellation fee. Customer service representatives did not tell me when I am going get the money back and also weather my ticket is also canceled or not."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "Cathay Pacific was amazing. Great service and great food."
缺點： "I was pushed to a later flight with another company because the plane was overbooked."
缺點： "Unable to do online check in, have to waste time to line up in the airport. Not all people need visa to enter a country, this is rediculous that I couldn’t proceed to check in online because I do not have visa to enter my own country. Rediculous"
優點： "The Stewardesses were polite"
優點： "Good service"
缺點： "Older plane"
優點： "Superb crew and excellent service."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "The staffs were ok. They did everything on the limited power they were given."
缺點： "The airlines should at least compensate the passengers with proper voucher for food and comfortable shelter. It has delayed total like over 8 hours and they kept changing the gate for at least 2 times!"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
優點： "Smooth, on time, comfortable, good entertainment and decent food. Brand new plane"
優點： "This route is covered by an A350 which was nice to discover."
缺點： "Despite the brand new aircraft, the Economy section seats are not comfortable which was quite disappointing. The service could be better too. Not what Asian airlines are usually known for."
優點： "Crew was excellent, seats were comfy."
優點： "Movies and screen"
缺點： "Flight delayed. Crew doesn’t speak good English"
優點： "Punctuality. I also had an upgrade which was super great!"
缺點： "More choices of movies would be great for long hauls"
優點： "Good crew and friendly"
缺點： "Food was not good for lunch as if it was spoiled. I knew two others that did not eat I am 6.0 and seats were tight but that is common across all airlines"
優點： "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"
缺點： "Air conditioning didn't work!!"
優點： "The food and service were pretty good. The entertainment was good, and the crew very helpful."
缺點： "The boarding process was terrible. We were checked out and processed 7 times! The questions we were asked were so ridiculous that at some point I started laughing. The official wanted to see my itinerary since I left the US, and all if the places I had visited! (That was a month after the start of my trip since I was on my way back from my vacation). The seats are made for people who are 5 feet tall and skinny. The airport was so busy that we had to Wait inside the plain for over an hour because there was (taxiing traffic) and could not get on the take off Lane."
優點： "plenty of food that was good quality, lots of entertainment options, usb to charge. flight attendants very nice and helpful. one of the best international flights in a while."
缺點： "seats recline so much that when the person is reclined in front of you, almost like they're laying in your lap! but this can also be nice for your own reclining."
優點： "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
缺點： "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
缺點： "Same problem as the first segment (see above)"
優點： "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
缺點： "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."
優點： "The food was quite good"
缺點： "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
優點： "The food was such a treat! Fresh and delicious. Bathrooms very clean for such a large flight"
優點： "Always excellent"
優點： "Surprised and blessed to find my suitcase on the carousel following my short overlay in Istanbul."
缺點： "Entertainment system didn’t work Seats did not recline"
優點： "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
缺點： "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."
優點： "Crew is amazing food is good plane is clean and comfortable"
優點： "they provide such a great service so that I cannot find anything else to complain."
優點： "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
缺點： "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
優點： "Timely departure and arrival. Excellent landing. Helpful crew."
優點： "including new releases"
優點： "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
缺點： "Istanbul airport is crowded. Looking forward to the new airport."
優點： "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
缺點： "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."
優點： "Food was better than other airline."
優點： "Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good."
缺點： "Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane."
優點： "nothing really special"
缺點： "Food is very Poor Seats are cramped and uncomfortable"
缺點： "Very hot inside the plane"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "it was late to arive"
優點： "Entertainment selection was ok."
缺點： "Seats some of the smallest. Staff inattentive. Pressed the attendant button 4 times. Every time ignored. Food provided was not what was on the menu provided. Boarding was a disaster. Over an hour in a terminal with lacking a/c. I want to say it was worth the price, but no. Was the worse flight I have ever been on."
缺點： "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
優點： "Great experience for my first international flight."
優點： "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
缺點： "Good food and alcohol selection"
優點： "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
缺點： "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"
優點： "I made it home a few minutes early. The flight attendants. The inflight bathroom was clean. The dinner rolls were warm."
缺點： "The airport felt like 95 degrees. There was no elevator to carry luggage and my cat downstairs. Everything had to be hand carried, two large bags, a carry-on and my handbag and my cat. I was kept waiting many times without explanation. The carpet in the plane was soaking wet...when you step on it you could feel liquid splash up on your feet. the airplane was quite warm. The seat would not stay upright. The children behind me kicked my seat the entire 11.5 hour flight. The monitor to watch TV also would not stay upright. The solitaire game would never load. The airport crew had conflicting instructions. My checked bags were damaged and bungee cords were missing. I was not alerted before boarding that my computer, tablet and camera would be confiscated until my ATL destination and therefore they were not properly padded for flight. A long time to disembark the plane...The attendant had to call and ask where the connector was to let us leave."
優點： "Our 11.5 hour flight took 16 hours due to weather in Chicago. We were forced to land in Detroit for over 2 hours. The crew smiled while they answered questions and dealt with some very difficult passengers. The food was Turkish, but very tasty and in large portions. The entertainment included several movies that had just recently been released to DVD. Overall it was great service."
缺點： "The communication was not what it should have been. While in Detroit, we were often left for extended periods of time with no update or information as to when we would be able to complete our flight. I realize they were at the mercy of O'Hare, but they should have made some announcement every 15 minutes or so just to "keep us posted" if nothing else. Also, there was quite a bit of confusion for passengers whose final destination was Detroit. I had to explain to the Flight Attendant that they needed to explain to the passengers why they couldn't deplane there. She phoned the pilot and he provided an appropriate explanation. This really my only complaint."
優點： "Excellent food on time departure and landin excellent fare."
優點： "I enjoyed that it was a new plane."
缺點： "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."
優點： "the crew"
缺點： "the draft from the air conditioner"
優點： "Great crew, pleasant fligt"
優點： "Food was excellent. Service was awesome."
優點： "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
缺點： "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."
優點： "Again, the crew did a good job helping me recover from the terrible on ground experience. Great food!"
缺點： "Again, the check-in process was remarkably, out of this world terrible! Even for business class!"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "basically the entertainment was the only positive part of the experience and the mac and cheese was ok"
缺點： "The airline apparently switched us to an earlier flight however we had received NOT A SINGLE email telling us that our flight had been moved. We had continued to receive emails for our original flight which still existed. Have no idea why they would move us in the first place and not tell us. We had to go through the hassle of getting switched back to our earlier flight which took an additional hour of dealing with people. This mimics our experience flying from Dalaman to Istanbul when our flight was canceled and we received no notification. They told us it was too early to receive a notification (we were there 12 hours in advance). However, had we arrived within the suggested window and found out it was canceled we never would have been able to reschedule to a connecting flight that still got us to Madrid in time.When checking our bags, the clerk tried to tell us that a backpack and small purse were too big to count as personal items even though they had been fine on ALL of our previous flights. I pointed out that individuals in other lines had larger backpacks that were being counted and he finally acquiesced but with a lot of attitude. The plane was then an hour late. The sign for boarding continued to tell us it was on time up until 45 minutes AFTER we were supposed to have boarded when it finally updated and said 'delayed'. The crew stood around laughing and providing zero updates as we all worried about whether or not we would make our connecting flights. TERRIBLE EXPERIENCE OVERALL"
優點： "good food, nice attendants, comfortable seats, good pillows"
缺點： "no wifi"
優點： "Same as above"
缺點： "Same as above Very bad experience"
優點： "food, entertainment"
缺點： "too small legroom, waiting for the boarding in the Airport was crowded"
豁免更改費用。 搜尋明尼蘇達州飛往台北市 臺灣桃園國際機場的彈性機票