每天清潔，並在 昆明飛往 台北的機艙內安裝HEPA高效濾網
優點： "3 free meals."
缺點： "Flight attendants are dry and dismissive."
優點： "Cabin crew were great."
缺點： "Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta."
優點： "Smooth take off and landing. Courteous attendance. Had choice of food. Could have used a snack in between the meals."
優點： "The China Southern People in Penang, including the MAB staff that assist, are outstanding. The flight attendants are also wonderful. I am also pleased with the timing of the added flights to and from Penang. The timing is wonderful for my flights to the US. They have become seamless."
缺點： "I wasn't on it"
優點： "Uncomfortable and poorly managed."
缺點： "The seating. The plane comfort. Unable to understand the words of the crew ( I speak English but the accent is difficult to interpret)."
優點： "On time Helpful crew"
缺點： "No halal food option. Not provided one can of Soda at least. Plane seat not clean."
優點： "The cabin crew was nice."
缺點： "The check in process felt more like an interrogation. Unable to do upgrades at the counter."
優點： "Excellent Service by Crew Members."
缺點： "Thai film shown in Centralized Front Monitor was not popular."
優點： "The price was hard to beat."
缺點： "Food was pretty grossand the website was TERRIBLE to use. To sign in to check in for the flight was absolutely impossible. I called and it kept ringing and then hanging up. Since I wasn’t able to check in I couldn’t check in till LAX and they were so rude about it. The website does not function well for English speakers."
缺點： "It was almost an hour late and no explanations in English were given"
優點： "Food was mainly excellent, except one time the bread, and a piece of meat in the cold salad, were a little stale. Entertainment was mainly excellent, except the game choices were limited and the movies were edited."
缺點： "1. Uncomfortable boarding at JFK: Had to go out in the cold to ride a BUS to the airplane: Why can't they use a BRIDGE like everyone else? Since our first leg was from, and our lest leg was to, very warm places, we were not prepared for the sub-freezing conditions. 2. Horrible flight delay: JFK to CAN: Cancellation of flight CZ600, 12/31/17, followed by TEN-hour delay leaving JFK, was beyond traumatic. Airplane had to be fixed, but it should not have taken that long to find a solution. Passenger care was horrible: Initially we sat on the tarmac for 4 hours, then transferred to a waiting station with almost no heat and no access to rest rooms or food."
優點： "Staff were very prompt and polite. Very good english speakers. Back in the galley nice to chat and get extra food and drink. Very pleasant crew."
缺點： "Wish they, among many other airlines, would board from the rear. Would be so much more efficient. Or board the first class and business class, then from the rear."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
優點： "Crew excellent"
缺點： "Nice plane but seats were pretty hard on this particular plane. Noticed it on the flight from LAX also. Also, lots of movies but few recent releases."
優點： "The food was better than expected. The service was good."
缺點： "The plane temperature got steadily colder. Was a bit hard to handle."
優點： "WiFi on board"
優點： "Very happy with the Crew and cleanliness of the Aircraft. Had an overall pleasant experience."
缺點： "Seats were quite uncomfortable and the entertainment could have been a little better."
優點： "The crew was friendly and the entertainment was plentiful. I had a coach window seat and was able to sleep for a solid 7 hours or so without being uncomfortable."
缺點： "They ran out of wine and didn't have any snack option available (even for purchase) between the two meals that were served. The food was bad the portions were small for a 16 hour flight."
缺點： "Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
優點： "pork with rice was delicious."
優點： "Graeat for the business class price"
缺點： "Food was horrible and entertainment center had to be reset 5 times."
優點： "Crew tries to help"
缺點： "I can never get a hold of customer service... I'm vegan. I tried to preorder my food. It's always a hassle. I spoke to the people at the air port, they too didn't know what to do. I usually have to talk to the crew. Their webpage is horrible. I can't sign up for their mileage program... It's impossible."
缺點： "Their website is very bad and I couldn't reserve a seat and couldn't select meal type. At the ticket counter they didn't ask for anything just issued the tickets. The food was bad."
優點： "It was an inexpensive flight. Flight attendants were nice enough. Each seat had pillow, blanket, and headphones for personal screen. Drink cart came by several times and there were two meals served. Boarding was fairly quick as was deboarding. No problems with baggage. Early landing."
缺點： "Seats aren't very spacious; not much leg room and doesn't recline much. Luckily I'm a petite person, but I can imagine if I was of average height or taller/heavier I'd be uncomfortable. Food is mediocre. Airline food isnt great in general but I've had better on an airline. Flight had a delayed departure."
缺點： "AC didn't work."
缺點： "Very limited program."
缺點： "There were several open seats in business and economy comfort class. However, the airline would not upgrade seats without paying a $1000 fee. Consequently, there were several open seats in business and economy comfort class that were vacant on a 14 hour flight. This is bad practice and a missed opportunity to delight customers without any additional expense."
優點： "one crew member was a decent human"
缺點： "where to begin? unannounced delay? check. random gate changes with no agents check. missed international connection check. disorderly game of thrones boarding and disembarking? check. i could go on but I need to leave this airport. 14 hour flight became 2 day misadventure"
優點： "My flight was delayed several times so I was never able to get on it. However the staff was ready for me as soon as I got to the counter and had already prepared with another airline, Thai airlines, all the necessary flights to get me safely home. Truly outstanding service, One of the best I have ever had in my life. I will continue to recommend both this airlines to every person I know. You guys are the best. Thank you so much!"
優點： "The A319 had far more room than I'm used to in coach. Crew was pleasant. Dining was very rushed in this under-2-hour flight."
缺點： "Something to be aware of: It's the People's Republic of China. They tell you this in the announcements. You're not supposed to use your cell phone at all in flight, even in airplane mode. Some government inspectors went through my checked suitcase and removed a lithium power pack and left me a note."
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
缺點： "Very bad food."
優點： "Crew, food"
優點： "The crew was very pleasant and the plane was very clean."
缺點： "The handset to control the TV and movie entertainment was very difficult to control. My wife's hands had stopped working at one point."
優點： "The cabin crew were quick to answer all of my requests. Blanket, coffee, coke, water."
缺點： "We had a bulkhead behind us and our seats didn't seem to have the full angle for recline."
優點： "They had provide us the hotel for us to stay overnight due to flight delay or boarding pass issue."
缺點： "Everything good"
優點： "Our first flight was canceled. After 6 or 7 phone calls and several emails to China Southern support we were rebooted on China Eastern only they messed up our new reservations by swapping our passport numbers. Spent the whole day sorting it out, but made our flight. On the way back, the flight left an hour late and when we landed nobody was allowed to disembark. After two hours without any information in English (once we landed the flight attendants stopped translating announcements) we were allowed to get off the plane without any explaination. During that time my wife and I paged the crew more than a dozen times and nobody ever came to see what was going on. We will avoid China Southern in the future."
缺點： "Service was terrible. Food isn't great. No entertainment."
優點： "Best seat I have ever had"
缺點： "I could not check in for any of my flights on line. And was not even able to get boarding passes for my second and third flight when I checked in for my first flight. I had to check in at each destination to get my next boarding pass."
優點： "If I had a choice I would never ever take this Airlines"
缺點： "No runner service while arrival and departure from and to the flight. Always end up at the crowded bus. Food is totally worse, No beverage they end up showing you empty bottle when asked for wine or beer."
優點： "Ease of change of planes"
缺點： "Long walks through airport seemed endless Shuttle bus to gates steep stairs no ramp or elevator Exiting plane. Glad it wasn't raining"
缺點： "Flight delayed 2 hours from original schedule"
優點： "Good price in comparison to other companies"
缺點： "no individual consoles, no individual usb charging ports"
每天清潔，並在 昆明飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 昆明飛往 台北的機上會提供口罩
從 昆明飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 昆明飛往 台北的彈性機票