每天清潔，並在 昆士蘭州飛往 台北市的機艙內安裝HEPA高效濾網
優點： "Crew very helpful. Seat was very good, food excellent."
優點： "Flexible seating due to only very few passengers. On time departure and arrival"
優點： "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
缺點： "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
優點： "The crew service is good. Not great, but still above average from other flagship carriers."
缺點： "The seat (B787-10) is so cramp!!!"
優點： "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
缺點： "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
缺點： "Raise the cabin temperature"
優點： "Super friendly crew. Enough food and drink."
優點： "The crew was very helpful and courteous."
缺點： "The flight was delayed and I decreased my time in Singapore"
優點： "Crew , announcements were restful , not loud and blasting like some airlines"
缺點： "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
優點： "Arrived on time."
缺點： "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
優點： "Crew was polite."
缺點： "For such a long journey, the plane could have been nicer."
優點： "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
缺點： "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
優點： "Okay in general, nothing impressive"
缺點： "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
優點： "Better flight as bigger craft and no neighbours in my row so I got some sleep."
優點： "Got bumped to Business Class"
缺點： "I liked everything"
優點： "Seats are big as old plane"
缺點： "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
優點： "Food was pretty good. Loved the Weiss ice cream bars"
缺點： "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
優點： "Excellent crew, service and food"
優點： "Great service always smiling, flight on time, overall a great way to fly."
優點： "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
缺點： "would like regular water bottles to be available for drinking"
優點： "all of SQ"
缺點： "Cabin little bit cold"
缺點： "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "It’s worth it to pay a bit more for the extra legroom seats."
優點： "In flight entertainment systems"
缺點： "I had beef with mashed potatoes but I found the beef was quite tough."
優點： "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
缺點： "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
優點： "Service is always excellent"
缺點： "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
缺點： "The seats and there is not much leg room"
優點： "Premium economy"
優點： "Not much"
缺點： "Not as good as they were once"
優點： "food. schedule was on time"
優點： "Classy cabin staff"
優點： "friendly staff top Service top Inflight"
缺點： "old aircraft, no usb or power point charging. choice of 5 movies"
優點： "Comfort Great book the cook meal choices Restful Attentive service"
缺點： "What’s there not to like about SQ"
優點： "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
優點： "Staff managed to change seating due to height. Very accommodating."
缺點： "Entertainment console dated. Sound very crackly. Video images not sharp."
優點： "Service was best in class"
缺點： "Planes are old. They never seem to use newer planes on the Brisbane leg."
缺點： "Old plane. Old in flight entertainment."
優點： "the flight time was quick , by the time you took off you practically were preparing for landing"
缺點： "nothing disappointing"
優點： "Reasonable price"
缺點： "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
優點： "Consistency of service, efficient"
缺點： "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
缺點： "Seats are tight and hard"
優點： "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
缺點： "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
優點： "The cabin attendants kept us well hydrated."
缺點： "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
優點： "Consistently good food."
缺點： "Entertainment system sometimes froze, didn't remember where I was in the movie."
優點： "Flight on time"
缺點： "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
優點： "The crew was helpful and nice"
缺點： "Better seats and cost should be less"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
缺點： "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
缺點： "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
優點： "The luggage space was good."
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
缺點： "Delay flight, slow"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
缺點： "Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero."
優點： "Good crew, new plane, Ok food, good drinks"
缺點： "The seats are really uncomfortable"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
缺點： "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."
優點： "Crew provided excellent service, seats were comfortable and food and drinks were great."
優點： "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
缺點： "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
優點： "早餐是粥 很棒"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The Stewardesses were polite"
優點： "Superb crew and excellent service."
優點： "A very enjoyable flight experience, everything was very smooth."
優點： "Big thanks to the ground and flight crew of Cathat Paciic Cx 899!!! My parents flew Dec 3rd from EWR and they had an amazing experience! My dad has to be on a wheelchair and needs assistance and Cathay made sure my parents were well-assisted and comfy on the entire flight. They went above and beyond expectations!!!"
缺點： "Delayed departure Last minute gate change Very very late baggage arrival"
優點： "Very quaint and hour flight went by pretty fast"
缺點： "Electric outlets did not work on chairs"
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Excellent crew and nothing to complain apart from the economy seats being a bit stiff."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
優點： "Service was great."
缺點： "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."
優點： "Thank you for your services."
優點： "Great crew. Super friendly."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
優點： "Never happened. Please refund ASAP Due to COVID-19 I have tried to email"
優點： "Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices"
缺點： "sanitation wipes for trays and arm rests"
優點： "Comfortable premium economy seat. Nice crew."
缺點： "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."
優點： "Crew was very friendly"
缺點： "Food choice and more comfortable seats"
缺點： "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
優點： "Comfortable plane and a good price"
缺點： "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."
優點： "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
缺點： "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."
優點： "The seat supper comfort and landing very smooth"
優點： "Yes, and yes"
缺點： "More new movies selection"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "Good news they have a MENU for the people"
優點： "Crew was great."
缺點： "Boarded an hour late."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark..."
缺點： "The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip..."
優點： "Services verygood"
優點： "Got an exit row seat. Lots of leg room."
缺點： "No complaints."
缺點： "Couldn’t fault anything"
優點： "Food and service from staff onboard the flight. Seat was also very comfortable. Overall very good"
缺點： "At check in the staff felt while flying business class that my carry-on bag was too heavy so they asked me to take papers out and just walk with these. FYI I always take a lot of paper with me to read and as it was a 16 hour flight to Taipei and a subsequent flight of 1.5 hours to HongKong that is what I did. Was really ridiculous and upsetting to get treated for a one wat flight payong $2750 like thos"
優點： "Like the seats, in flight entertainment and in flight staff are friendly."
缺點： "Did not like baggage fees for flying with Ice Hockey Goalie gear. Was dinged a monsterous $634 for baggage fees due to being over weight and over size on my goalie gear. Really it cant be made any smaller or lighter. THEN DINGED AGAIN for sticks as an over sized item again ! WTF ! Most other airlines label it as sporting goods and I pay the overweight fee, usually $150 CAD. Not this airline ! I could have booked another person for return flight and only added $300 to my bill ! Utter ridiculous how bad I got raped on this. Ok over weight yes. But over weith + oversize + oversize is a bit much !"
優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
缺點： "Airplane use to fly from Taipei to Ho Chi Minh old and dirty."
缺點： "Smell was so bad during flight"
優點： "Living in novotel while staying in Taipei"
缺點： "stuck in Taipei"
缺點： "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."
優點： "The boarding by zones is a great way to do it and they implemented it efficiently. The crew were outstanding - pleasant, smiley and courteous and made me feel welcomed. Meals were delicious."
缺點： "A bit cramped and not quite enough toilets in economy class. Always a long queue for the toilet."
優點： "I liked the crew members. They were welcoming and professional. Flight fare was very good in value for waiting a few extra hours in Taipei. I could do some shopping there while I was in transit. Nice airport. The screens of my row were not working so they restarted all screens a few times. While the screens of my row worked, other rows were not working. Surprisingly no one fixed or complaint as the screens of other rows kept off from the start to the end of the flight. I felt so sorry for others."
缺點： "Like what I said in "what I like", I think the connection of the screens/tablets had some issues. Luckily mine worked. I would be upset if my screen did not work during the entire 9 hours flight."
缺點： "These are some of the narrowest seats I've experienced in a full-sized airplane. Please note, I am a normal sized human."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Entertainment device is updated and good"
缺點： "Staff at SFO was a little bit loud and mean when they asked the customers to line up—like in zone 1/2 boarding process."
優點： "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
優點： "Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system."
缺點： "A change of snack for to and fro journey would be good."
缺點： "the food to much asian"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
缺點： "Everything was a joke to a West standard"
優點： "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
缺點： "I like everything"
優點： "Everything went fine"
缺點： "None. Business is good!"
每天清潔，並在 昆士蘭州飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 昆士蘭州飛往 台北市的機上會提供口罩
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豁免更改費用。 搜尋 昆士蘭州飛往 台北市的彈性機票