中華航空, 日本航空和長榮航空都已經豁免了從日本 到台灣的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!"
缺點： "The food was a little bland, but that is nit picking. For airline food, it was very good."
優點： "One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time."
缺點： "Several flight attendants gave me wrong drinks."
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."
優點： "Boarding very efficient."
優點： "Crew members are extremely friendly and the seat has more leg room."
缺點： "in flight entertainment can add more movie and TV shows."
優點： "Flight attendants are so courteous and professional!"
缺點： "Great flight!"
優點： "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "Flight experience in JAL is excellent."
缺點： "seat was uncomfortable (cushion very hard)"
優點： "The food was good the crew was trying to accommodate"
缺點： "I have a slight gut and the food tray wouldn’t come out on the seat assigned to me. Could have changed my seat would have paid more for it but they said it that wasn’t an option."
優點： "Friendly and helpful"
優點： "Very friendly and polite. Very helpful and on time."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "Quick efficient boarding. Smooth flight."
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
缺點： "Flights should enter from back to front that way you're not waking over people to get your seat.-"
優點： "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
缺點： "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
優點： "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."
優點： "Wonderful crew!"
優點： "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
優點： "I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."
優點： "There was more leg room than most airlines, friendly staff, and good movies and food selection."
優點： "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
優點： "Once again the service from the flight attendants was perfect."
優點： "best comfy seat! best food best service! I will use japan airline again!"
優點： "Nicest flight attendants, good food. Best international flight I've had."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
優點： "Flight attendants and ticket agents were very nice and helpful."
優點： "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
優點： "Attendants were very supportive. Food was very good."
缺點： "Restroom smelled bad"
優點： "Service was wonderful! Domo arigato gozaimasu. Aloha, Cary"
優點： "Service and polite staff."
缺點： "Not much space between the seats for my long legs."
優點： "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
缺點： "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
優點： "The main entree was excellent."
優點： "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."
優點： "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
缺點： "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."
優點： "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
缺點： "2nd meal, some sort of a rice seafood mixture"
缺點： "failed to give credit for cancel flight."
優點： "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
缺點： "Would have loved more current US tv shows to choose from."
優點： "Crew was great and economy seats have above average legroom."
缺點： "Bathrooms could have been cleaned up a bit."
優點： "Service is the best"
缺點： "Mileage is the worst"
優點： "Service, entertainment, and seats are all great."
缺點： "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
優點： "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
缺點： "More frequent stops for water or drinks or at least larger cups. ."
優點： "The food is great! The plane is clean. The crew is super nice."
缺點： "The seats are uncomfortable, as with any seats in coach with other airlines."
優點： "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
缺點： "As with other airlines, flying coach is uncomfortable."
優點： "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
缺點： "Plane feels dated. A title tired."
優點： "Great crew, good food, easy to watch entertainment , and food better than most airlines"
優點： "Good food. Good communication."
缺點： "More water."
優點： "The crew was amazing and accommodating as we had an infant."
缺點： "Entertainment was subpar."
優點： "excellent service - good food"
缺點： "aircraft a bit outdated"
優點： "Good service, 6 hour flight with 2 free meal!"
優點： "Service and food was good."
優點： "great service. my kids loved the special treatment!"
優點： "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
缺點： "Their food"
優點： "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
缺點： "Wish Korean Air flew domestic US flights. We would only fly Korean!"
優點： "Lots of leg room, great meal, and excellent flight attendant service."
缺點： "Nothing to dislike."
優點： "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
缺點： "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
優點： "Great flight crew, speedy and efficient departure procedure"
優點： "Big screen. Full soda cans. Not too cold. Space for legs"
優點： "Great seat and fairly decent food."
優點： "The staff was excellent."
缺點： "Food was blah and the seats were on the smaller side."
優點： "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
缺點： "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
優點： "Nothing at all"
缺點： "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
缺點： "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
缺點： "Seat was so narrow, my elbows were stuck to my torso the whole way"
優點： "Safe flight"
缺點： "My flight was 30 mins late landing,I missed a very important meeting.Food selection wasn't great,I think it should more than Korean food to choice from,just awful food selection.check in service wouldn't allow me to upgrade from economy to business when the plan was full at all"
優點： "Boarding was quick and efficient. Plane was clean, the seats and leg room were good. Cabin attendants were very friendly and attentive during the entire flight. Entertainment system was easy to use and had a lot of movies and other stuff to keep you busy. Headphones and slippers were provided. Enjoyed my flight. Will fly Korean Airlines again if I have the chance."
優點： "The crew performance"
缺點： "15 minute delay"
優點： "food selection & crew courtesy"
優點： "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
缺點： "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
優點： "upgrade the food quality"
缺點： "Lights in cabin too bright while serving meals. Could turn it down a notch"
優點： "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
優點： "Great service overall . Crew was very nice."
缺點： "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
缺點： "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "tye food was amazing!"
缺點： "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "Everything was very good. I really enjoyed the korean music on the entertainment device."
缺點： "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
優點： "Everything like always"
優點： "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
優點： "From baggage check to arrival everything went smoothly."
優點： "I liked the price of my ticket."
缺點： "The service of the flight attendance was poor. I felt like I was ignored because I was white, even though I tried to speak Korean. Food was quite bad. It tasted old, compared to my flight to Seoul."
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Space and courteousness"
缺點： "I was not aware that I flew in Narita and flew out of another airport."
缺點： "Mid night snack can be improved, it’s too small a portion."
優點： "ANA flights are always well run and good enough."
缺點： "Their iphone applications could be smoother and more functional."
優點： "Comfort as usual"
缺點： "No idea"
缺點： "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"
優點： "Crews are friendly"
缺點： "Need more food"
優點： "Cleanliness, spacious legroom"
缺點： "Serve coffee more"
缺點： "Cabin to hot"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
優點： "More leg room than most flights."
缺點： "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
優點： "Their friendliness And care for the passengers"
缺點： "i can not think of anything."
缺點： "can not think of anything. Everything was more than i expected.Thank you for my experiance"
優點： "Crews were great. They worked fast and helpful."
缺點： "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."
缺點： "It was a short hopper so didn't mind much. I actually slept on this plane."
優點： "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
缺點： "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
優點： "Everything on time"
缺點： "no outlet to charge phone"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Nice 777 plane, good snack"
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
優點： "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
缺點： "No problems."
優點： "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
缺點： "Nothing to dislike."
優點： "It was short."
缺點： "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
優點： "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
缺點： "seat labeling not clear"
優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."
優點： "Free alcohol on international flights is always a plus."
缺點： "The movie selection was not as expansive as I've seen previously."
優點： "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
優點： "Efficent, courteous and reliable."
缺點： "Nothing in particular."
優點： "Love the plane itself. It felt like it was new and it was very comfortable."
缺點： "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
優點： "Efficient and uneventful"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
優點： "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
缺點： "Very hard landing."
優點： "leg room; extra seat between us"
優點： "I slept most of the way home so didn`t use the entertainment."
優點： "crew was very polite and everything was smooth."
優點： "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
優點： "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
優點： "As expected from the Japanese, super polite snd patient."
缺點： "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
優點： "The icecream"
缺點： "There was only one choice of meal left when they gave it to me:("
優點： "Very quiet. Plane very clean"
優點： "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
缺點： "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
優點： "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
優點： "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
缺點： "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
優點： "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
缺點： "Can not be topped up"
優點： "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
缺點： "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
優點： "Cabin crew was amazing!"
缺點： "Food was mediocre and we've had better on Singapore Airlines before."
優點： "Flight attendants were very friendly, professional and helpful"
優點： "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
缺點： "Food was good but was not full compared to emirates."
缺點： "Satisfied service friendly staff overall satisfied."
缺點： "Seat space could be wider for working"
優點： "Premium economy was great."
缺點： "1 hour delay of departure"
優點： "Crew was very friendly and responsive to my needs. They met it with a smile."
優點： "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
缺點： "Cabin little bit cold"
優點： "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
優點： "Great service."
缺點： "Disinfectant smell."
缺點： "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
缺點： "The desserts. The bun."
缺點： "Outdated Cabin Fit Out"
優點： "Staff, food and emenities great for economy class"
缺點： "Inflight entertainment wasn't as extensive as in previous years."
缺點： "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."
優點： "Excellent crew services"
缺點： "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
優點： "friendly staff top Service top Inflight"
缺點： "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
缺點： "All good"
優點： "Food was delicious!"
優點： "Boarding was good"
缺點： "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
優點： "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
缺點： "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
優點： "Very comfortable great personal service. Smooth flight,on schedule."
優點： "SQ always has top quality service and that came through today."
優點： "Singapore service is always outstanding"
缺點： "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
優點： "Crew and boarding were efficient"
缺點： "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
優點： "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
優點： "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
缺點： "cramped seats freezing cold"
優點： "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
缺點： "Wifi cost 12 bucks and hour."
優點： "Overall very good."
缺點： "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
缺點： "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
缺點： "old facilities"
優點： "everything great, every time again"
優點： "To be able to bring luggage up to 30 kilo's"
缺點： "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
優點： "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
缺點： "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
優點： "Movie selection, very helpful crew and good quality food."
優點： "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
缺點： "Can't think of anything:)"
優點： "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
優點： "Extremely polite flight crew"
缺點： "-The food was pretty bad -Not much leg room"
優點： "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
缺點： "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
缺點： "I was not happy with the meal. The taste and appearance are not satisfactory"
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
缺點： "The stewardesses could carry more smile when serving, a bit cold."
優點： "Perfect Landing."
優點： "Stewardesses were very pleasant and helpful."
缺點： "All was ok"
優點： "Special meal options: I enjoyed seafood meal."
缺點： "Departure was delayed and arrival at Taipei was also delayed"
缺點： "Seating way too tight"
優點： "Clean, efficient and friendly."
優點： "The specifically enjoy the 1st class treatment and excellent foods served by the flight attendants. By pure coincident, a passenger fainted near me, I was able to see the professionalism displayed by the flight attendents."
優點： "Everyone was friendly and approachable"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "Was asked to put away iPads while other passengers kept out their iPhones- told the iPad mini was "too large to keep out" and asked to put in the seat back pocket for safety."
優點： "Departure time"
缺點： "Meal was not good at all."
優點： "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
缺點： "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."
缺點： "Delay for 1 and half hour"
優點： "I like the staff, they were helpful and kind."
缺點： "I having to wait to use bathroom."
優點： "Everything is perfect"
優點： "Everything amazing"
缺點： "the boarding was a mess because there are two very close schedules in 12am"
優點： "Nothing to like about."
優點： "All good except...."
缺點： "The seat reservation made on line was not honored upon check in. Had reserved an aisle seat and got stuck in the middle"
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
缺點： "Person in front of me reclined their seat to far and made it very uncomfortable"
優點： "Staff was very helpful. They went above and beyond."
缺點： "I traveled with EVA in March and October and ate the same snack in both trips."
優點： "Clean and efficient. Catered to our needs. Definitely would travel them again."
優點： "People very friendly and the flights were on time"
優點： "Everything was wonderful."
缺點： "I can't think of anything I didn't like."
優點： "Seat is wide enough"
缺點： "Some crews are stress as I could see it in their facial expression"
缺點： "One was too warm"
優點： "I like everything nice servuce"
優點： "Organized and timely boarding . Agents pleasant and smiling"
缺點： "Please update more new movies and musics"
缺點： "It was too warm on the plane."
缺點： "Small sits."
缺點： "The 6 hours layover"
優點： "On time"
缺點： "Can't complain"
豁免更改費用。 搜尋 日本出發的彈性機票