新加坡航空, 酷航和長榮航空都已經豁免了從新加坡 到台灣的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
缺點： "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
優點： "Newer Aircraft and very convenient"
缺點： "I dont see any thing to improve"
缺點： "The seat covers looked worn and dirty. Needs an upgrade."
優點： "Crew will do anything to help"
缺點： "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
缺點： "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
缺點： "I recomended yo my friend"
缺點： "Softer seats and more movies"
缺點： "5 crying babies on a red eye. Don’t know if that can be prevented."
優點： "Overall good"
缺點： "Boarding needs better management."
優點： "Nothing beats Singapore SQ!"
缺點： "Cabin little bit cold"
優點： "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
缺點： "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
缺點： "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
優點： "Brand new aircraft, excellent service and food"
缺點： "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
優點： "Great service."
缺點： "Disinfectant smell."
優點： "Seats more comfortable than premium economy, staff more helpful!"
缺點： "Food was ordinary"
缺點： "The desserts. The bun."
缺點： "Outdated Cabin Fit Out"
優點： "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
缺點： "20 mins late boarding meant plane left 35 mins late although still arrived on time."
優點： "Staff, food and emenities great for economy class"
缺點： "Inflight entertainment wasn't as extensive as in previous years."
缺點： "Some staff not courteous which surprised me"
缺點： "Expected to have more indian movie choices."
缺點： "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
優點： "Liked the service"
缺點： "Nothing special."
優點： "Was very old plane but was good"
缺點： "Food and crew was well"
優點： "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
缺點： "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
優點： "I liked there was entertainment"
缺點： "It was an old tired plane"
優點： "The attendants are pleasant to the eye, thats about it."
缺點： "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
優點： "Crew was friendly and whole on ground process was efficient."
缺點： "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
優點： "Crew service"
缺點： "Very old entertainment system. Poor screen visibility. Cramped"
優點： "Personal Touch!"
缺點： "No such!"
缺點： "Old planes and screens."
優點： "Sound sleep"
優點： "The staff were helpful, once I had complained enough."
缺點： "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
缺點： "Headphones were not functioning properly"
優點： "Singapore service is always outstanding"
缺點： "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
優點： "Second bag was four foot bronze statue, no problem or extra cost"
優點： "everything, excellent job"
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
缺點： "cramped uncomfortable seats freezing cold"
優點： "For as long 14 hour journey they sure make it comfortable."
缺點： "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
優點： "Changed by very helpful ground staff from lousy seats to exit row at no cost."
缺點： "Entertainment interface showing its age."
優點： "The ground staff in Sydney!"
缺點： "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
優點： "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
缺點： "old facilities"
優點： "Good crew, but working with some tired, old equipment."
缺點： "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
優點： "Arrival in Canberra was excellent."
缺點： "Horrendously uncomfortable business-class seat for a redeye flight."
優點： "Movie selection, very helpful crew and good quality food."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
缺點： "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."
優點： "Changi. Wow.."
缺點： "Aircraft rather not modern."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "The luggage space was good."
優點： "Everything’s was fine."
缺點： "5 hour last minute delay."
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "flight lates as always"
優點： "One of the nicest crews I've had the pleasure of flying with"
缺點： "Nothing I could tell at the moment....."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
缺點： "seat cushion for the back is too hard."
優點： "All the flights had bad Kosher food"
缺點： "Flight delayed as always"
優點： "- Good food - Good choice of entertainment - Comfortable seats - Polite staff & well organized"
優點： "I am a wheelchair user and Cathay Pacific took excellent care of me"
優點： "早餐是粥 很棒"
優點： "The new plane"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The plane was great Boeing 350 I think great entertainment system, comfortable seats, and the Singapore new terminal 4 is wounderful"
優點： "The Stewardesses were polite"
缺點： "3h delay on the way in 1h delay on the way back"
優點： "Food and drinks, service of the crews."
缺點： "Flight delay of 20 mins."
優點： "Superb crew and excellent service."
優點： "Efficiency of Operations, efficiency of service and attitude to pleasing customers, great choice of movies, excellent aircraft"
缺點： "For two hours flight food was adequate"
優點： "Newer plane"
缺點： "6,5 hrs delayed"
優點： "I did get an upgrade and saw a pleasant movie"
缺點： "There were no immigration forms on board. When I asked for one, the hostess said there had been an announcent Mayybe there was one in mandarin but certainly not in english. A senior hostess cam later to apologize zaying the reason was that there were new forns since 1 Dec when leaving the plane, everyone was given old forms! All very unptofessional..."
優點： "Comfortable seats - good entertainment"
缺點： "4-5 minutes of commercials before being able to watch the movie on the plane."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
優點： "Very enjoyable flight. Plenty of legroom in the bulk seating. Service was very good and food was OK."
缺點： "Seats in economy are not that thick therefore not comfortable to sit for a long time."
優點： "Upgraded to business class 2 twice. Great service and caring staff"
優點： "Great crew. Super friendly."
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
優點： "The crew was excellent, especially the stewardesses."
缺點： "Their wifi service is ridiculously expensive $32 and it doesn't work."
缺點： "No delays"
缺點： "Flight delayed."
優點： "Scoot in silence"
優點： "Flight was short"
缺點： "Seats are very tight if you are over 5’6"
優點： "Amazig Airplane"
優點： "Crew were good"
缺點： "Flight was late."
缺點： "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."
優點： "GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS."
缺點： "FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS"
優點： "Friendly crew. Toilets kept clean. Nice ambience with the cabin lighting."
缺點： "My seat had a broken recliner button. Seat would recline but not stay reclined. If I sat up, seat would come up with me."
缺點： "I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips"
優點： "Quick boarding"
缺點： "Overpriced drinks and snacks"
優點： "Head rest not comfortable. Short distance okay not long one."
缺點： "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."
優點： "Extremely rude."
缺點： "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
缺點： "I am not sure why they were delayed."
優點： "The Business Class bed was nice"
缺點： "The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)"
缺點： "You can choose your seat but when you pay you can choose a seat and I don’t like this"
優點： "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
優點： "It was a good flight"
缺點： "The long delay......"
優點： "Organised well. Clean plane. Excellnt comms from pilot and staff presented well."
缺點： "Could not recline chair"
優點： "Overall it was a good flight."
缺點： "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
優點： "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
缺點： "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."
缺點： "I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar"
優點： "boarding is thru gate and not tarmac"
缺點： "food are expensive."
優點： "on time and departed early"
缺點： "none. is budget airline"
優點： "great check in staff fast boarding comfortable temperature in cabin very good crew"
優點： "Nice aircraft, on time departure and arrival"
缺點： "reclining seats only in business class, not lay flat. pay for everything except the bathroom"
缺點： "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."
優點： "Singapore to Hanoi flight."
缺點： "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi."
缺點： "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"
優點： "i did not see any entertainment."
缺點： "It’s late for 4 hours. Although I got the lunch ticket, I still get to my destination late. The compensation voucher is only valid for 6 months. I don’t think I will take Scoot in a such short term. Meh."
缺點： "The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later."
缺點： "Temperature in cabin too warm on outgoing flight"
優點： "Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight"
缺點： "Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person"
缺點： "It was moving a lot!!! :\"
優點： "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
缺點： "equipment could use refurbishment"
優點： "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
優點： "The cost was cheap"
缺點： "There wasn't much room for someone who is 6'4''"
優點： "Crew was cordial, helpful and patient."
缺點： "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
缺點： "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
缺點： "This was a return flight I was taking. But even though I paid for a bag when booking, Kayak only booked the bag on the flight over. It there for cost me $48 to book the bag on at the airport one way back. For some reason when I was paying they could not take for the full amount on my CC and so I had to go change money as $8 had to be paid cash (very strange). The flight was very uncomfortable. I could go into detail but now I’m just ranting. Not happy. Won’t be doing that again."
缺點： "I had lost my luggage from Singapore to Maldives’s airport"
優點： "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
缺點： "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"
優點： "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."
優點： "On time. Service on board simple. Crews are friendly"
缺點： "The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine."
優點： "I am sorry to say the first airline that I would not like for the service."
優點： "Few flight attendant were cool"
缺點： "Free luggage"
缺點： "3 hour delay without s good explanation....after arrival in Bangkok wait 30 minutes before leaving aircraft....madness..."
優點： "Everything went smoothly. No complaints. Nothing extraordinary but also no complaints. I would fly with them again."
優點： "Nothing. No food no entertainment no good service. Nothing good at all and they also take alot money for there mistake"
缺點： "Horrible experience. Never again"
缺點： "No basic newspapers available."
優點： "On time but too much time to check in and had to go to several counters."
缺點： "Poor service for mobility impaired passenger. Online luggage info limited andconfusing, Incorrect charge for luggage with no consequences for airline. No wheelchair ordered even after request. Check in took well over an hour and we almost missed the flight. Not impressed with Singapore Airport if the passenger care is so bad. Luggage costs doubled the cost of the flight. Other places un Singapore, and especially the public transit system, were proactive for physically handicapped people."
優點： "General ok"
缺點： "Plane full...good for jetstar but not good for me travelling with 2 infant on lap..."
缺點： "Flight cancelled. No refund or accommodations."
缺點： "餐點簡單普通！在回程check In時時間等待有點久！"
優點： "Attendants were efficient & pleasant."
缺點： "Boarding instructions could have been repeated....got a little jammed up. Maybe it was more a passenger issue."
優點： "The airline was very cold."
缺點： "I was frozen for 3.5 hours of flight."
優點： "I used Jet Star for the first time. Everything went smooth and easy from booking to onboard. It was easier than what I thought and made my trip very casual."
缺點： "Easy to get onboard"
優點： "I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed."
缺點： "The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date"
缺點： "Super poor line up during check in Super poor staffs' hospitality"
缺點： "Delayed, but did give updates as to why. ALSO DIRTY, tray table smeared with food sauces."
優點： "Easy checkin at airport and choices with luggage checkin weight."
缺點： "expensive luggagecheck in"
優點： "excellent crew service"
缺點： "I did not expected have to pay MANDATORY about $50 US dollar for check in ONE Luggage for international flight from Jakarta, Indonesia to Taipei Taiwan, after all it is not a good deal anymore."
缺點： "Delayed flights"
優點： "On time"
缺點： "Long queue"
優點： "Didn't have food and there is no entertainment. Flight was about an hour late."
缺點： "The only thing I guess they keep their eyes on is how much luggage you take . Don't expect they will let you carry on more than 7 Kg. Trust me !"
缺點： "Bad way to treat the passengers. And they charge you for a bag us$40 !!!"
優點： "Price. Punctual."
缺點： "No frills."
優點： "Check in staff helpful."
優點： "Uneventful flight, comfortable for sleeping for an early morning flight"
缺點： "Check in was busy and disorganized. Expensive luggage charge"
優點： "Excellent for short flight, good fare price,safe flight"
缺點： "I booked a flight from SG to TLV via BKK. Jet star was my first flight. the confirmation mail had one booking number that wasnt JetStar. i coulnt use online check-in."
缺點： "The small size for seating"
優點： "The flight was very comfortable. The flight attendants were very courteous and helpful."
缺點： "Late departure"
優點： "great airline, short flight, fast boarding. overall good."
優點： "The timeliness and arriving ahead of ETAs."
缺點： "None so far"
優點： "Food choixes, terminal of Changi"
缺點： "Little legroom"
缺點： "Seat too cramp! Hahahaha Overall is still great!"
缺點： "Was reallocated a Malaysians Airline flight due to missing connection entirely due to Qantas delays. That flight was also delayed departing Singapore. Overall a horrific flight"
優點： "Nice. I would definitely fly it again."
優點： "Cabin crew were great."
缺點： "Seat was uncomfortable. Ground crew were so so."
缺點： "The plane for my flight was too small. There's no leg room compared to other budget airline like Scoot. It's was uncomfortable and I would never recommend it if there are other choices."
優點： "Economical price. On time.Crew very friendly"
缺點： "I have booked with Delta, ANA, Kuwait Air, Air Asia and Philipines Airline and none needed to see physical credit card. My girlfriend was not able to join me because of this unreasonable request. I offered to send copy of card with passport but they would not help. I have put a dispute with credit card as they would not let her on plane."
缺點： "Since the flight was only $48, I was really surprised when they charged me another $48 to check one 15Kg bag. Seems a bit much."
缺點： "My luggage arrived fine but the person I was flying with did not receive her luggage in Bangkok and has still not received it. This interfears with our travel plans and forces us to spend extra time and money waiting in Bangkok for her luggage to be found. Rather annoying"
優點： "My flight was delay for 10 hours I bought different flight and pay $500 for extra night Because my religious I told him I can't fly on saterday And I force to stay the weekend in Singapore On my expenses"
優點： "Right on time!"
缺點： "Crazy prises for luggage. Left my creams, knife and nail cutter at the airport to have carry on. Didn't notice that the luggages are extra. Cheap mentality.. Crew are really cool, especially in Jakarta check-in desk."
豁免更改費用。 搜尋 新加坡出發的彈性機票