長榮航空, 中華航空和中國國際航空都已經豁免了從成都到台北市 臺灣桃園國際機場的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
中華航空每週飛2次（星期二）, 長榮航空每週飛1次（星期一）, 中國國際航空每週飛1次（星期一）.
優點： "Excellent sleeper seat in business class. Good food. Good service. On time departure and on time arrival."
缺點： "no suggestions"
優點： "Pilot kept us well informed."
缺點： "Even though ground service was servicing the front of the plane, they were unable to service the rear of the aircraft for another hour. Don’t they know that every plane has a front AND a back. When we arrived at RDU, AA did not have someone available for nearly 20 min to get someone to us deplane"
優點： "Well, I got to my destination. We were bussed from a maintenance area to the arriving terminal. That was about 15 minutes of ride time. Then we waited a long time for our luggage since it was not actually at the terminal either."
缺點： "Not much"
優點： "On time"
缺點： "Same as above."
缺點： "Flight attendants allow passengers to use their phones during the flight to play games and watch movies without headphones at very loud volume levels"
優點： "Excellent caring crew."
缺點： "Limited entertainment selection"
缺點： "I wasn't on it"
優點： "Fell asleep before take off and woke up two hours before arrival. That's a great flight. Arrived half hour early. Staff was beyond pleasant. Great flight"
缺點： "No USB ports in economy class on plane."
優點： "The service has improved a lot than previous years"
缺點： "Sometimes when the passengers asks for something they try to avoid saying it will be served after the meals or something. If someone asking for water, then they must try to serve as soon as possible without giving any excuse."
優點： "Everything from take off to landing was great. I ordered special meal and it came with no problem The flight crew was great, very attentive. Beds in business class were fine ."
缺點： "All was great."
缺點： "For India-to-US journeys, China Southern routinely misses the short connection. The second flight does not wait for the connections and there is no plan for the predictably stranded passengers. The airport is littered with stranded travelers. Alternate routings often involve transit Visas which take some eight hours of queuing up. In the meantime, business and economy travelers alike are stranded without food, water or information in a BITTERLY cold terminal. There is no food or drink to buy. On top of that, officials and service people don't speak much English. Given the experience of my co-passengers today and those stuck in the terminal for the past few days, one has to wonder why the airline flies these sectors at all."
缺點： "horrible seats, horrible staff, horrible food. then their airline make you want in this giant, confusing line to transfer planes which feels like its part of the state, but it's actually some strange system run by their staff which you wait in line for a stamp. i littleraly took 2 hours."
優點： "Very professional and friendly staff. Prompt response to call button"
缺點： "Same as nearly every airline....;why not board from the rear. it would be so much more efficient.."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Very efficient with such a short layover in Guangzhou."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
優點： "The aircraft was new and very well kept. The crew was very attentive and highly professional. Will fly them again!"
缺點： "Boarding process was chaotic on all flights. The Premium passenger was supposed to be separated and was not."
優點： "Friendliness of staff."
缺點： "Tired and outdated business class seats. Use of buses to take passengers to aircraft."
優點： "Everything went well except for my comments to the right."
缺點： "Check in in person . The lady that issues boarding passes. She never smiled and I was scared to ask her anything. She sure did not volunteer any info concerning our flight from Chengdu to LAX via CAN. Never asked if we preferred isle or window seats. I remember her and will avoid her next time."
優點： "Seat, entertainment, on time, cabin crew."
缺點： "No lounge, Food was just okay"
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
缺點： "The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation."
缺點： "We had to pick up our luggage in Urumqi and take it for rechecking to go on to PEK. Very poor. We were given a sticker to show that we were going to go on which I think was supposed to help us get through passport control faster. No one helped us even though we had stickers. We missed our flight to PEK and had to catch the next one. This caused us to miss our flight to LA. Not very happy. Why can't the luggage be transferred to the next flight instead of having to pick it up and recheck?"
缺點： "Plane delayed due to weather conditions. This seemed unnecessary as when we did fly the weather was fine. Meant I missed a connection and was put up in a three star hotel for 24 hours. Also had delay and the previous flight. Unimpressed."
缺點： "Very limited program."
優點： "on time departure and arrival"
缺點： "unappetizing meals"
優點： "The cabin crew were very attentive, quick, and efficient."
優點： "The crew was attentive, and flights left on time."
缺點： "Had to clear customs twice. We had to get off the plane and get back on. Major pain, but it saved us money transferring to a domestic flight before taking the same flight internationally."
優點： "comfortable seat in economy comfort section friendly crew"
缺點： "We left late and arrived late and waited a long time to disembark, down the stairs, and into an extremely crowded (standing room only) bus that must have driven us for 10 minutes or more before we reached the terminal. Fortunately I had one of the small number of seats on the bus but I felt very sorry for all the people who had to stand."
缺點： "Food is very bad. At dinner they only have one choice when coming to my row. Told us they are running out choice."
優點： "Boarding was speedy and efficient"
缺點： "Little to choose in meals and unable to select this when booking the flight for vegetarian option. Very cramped and uncomfortable. IFE and offered nursing services but crew very poor English to communicate ...more concerned I had to find identification rather than get to person in trouble...then was not needed as someone else in lower deck was already present...frustrating"
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
缺點： "40 minute boarding delay with little to no info. Then had to wait another 40 minutes for luggage pickup."
優點： "I have flown a lot of Chinese airlines because I live in Beijing, and they are the best! I had a 9-hour layover and expected to sleep in the airport overnight. However, they provided a free hotel! I really appreciated it and they did it without asking. Also they spoke English and were very polite and nice. In my opinion, Chinese airlines are usually terrible and the staff usually has terrible English, but China Southern was amazing!"
優點： "I was traveling business, the crew were so helpful, it's 1 to 1 individual service. The seats were so comfortable and lots of room. Food is fantastic, lounge is very good, good food and drinks. Their price is quite reasonable, makes this trip worth every cent of it! Love it and I will travel with them in future."
缺點： "same as above"
優點： "I like the crew very much , everything was great"
缺點： "I don't like that the crew members have a hard time with speaking English"
優點： "Price, service and personal attitudes of the crewmembers."
缺點： "Less online services available."
優點： "Arrived on time ."
缺點： "No western food selection"
缺點： "On Sep 14th, I paid on your websites with the confirmation of three airline tickets from Chengdu China to Los Angeles. All the information I provide for each passengers are correct. However, due to the fact that you missed up three of the passengers information, they couldn't check in yesterday. The whole fight to LA was missed. As a result, we had to pay very high price to buy new tickets for the next available fight in order to complete the trip. I'v made four phone calls with your agent, with all records made. 1) The 1st agent confirmed that the information I provided were all correct for each passengers. So she believed there was nothing wrong and did nothing to help. 2) The 2nd agent realized the information were mixed up. But it was too late to let them check in. 3) The 3rd agent confirmed that the issue were caused by your system. He said only the supervisor could deal with this matter. He gave me a number which is not valid. 4) Finally, the 4th agent said you would contact me. No response by now. Still waiting for the response. Very disappointed after all."
優點： "Was prepared for the worst and was actually a good airline."
優點： "The crew is all very polite and proffetional. The airplane is in good shape, and the business class is very comfortable. Good movies on the plane."
缺點： "China Southern lounge in Los Angeles is very disappointing compare to any other. Out of 4 flights we had 2 delays of 2-3 hours each. Food is not in the quality you expect at least not for business class. They take your headphones 1 hour before landing while the movies run until 15 min before landing."
優點： "The staff was friendly and attentive."
缺點： "The plane was filthy. The pillow they gave me was gray for example. I had to wipe everything down first. The biggest surprise was that there was no internet on any of the four flights I took with this carrier. It's 2016 how do you not have internet available? I would not fly this airline again until they can compete with Western airlines."
優點： "Price was good comparatively"
缺點： "Items were missing from my luggage such as bungee cables surrounding bag."
優點： "They put us up in a hotel when our flight was cancelled."
缺點： "When my flight was delayed and then cancelled, no one came to the gate to explain what was happening. When a crew member finally arrived, he told us to follow but didn't tell us where we were going or what was going on. Crew members and airport staff kept motioning for us to move along like they wanted to get rid of us. They kept saying, "Go! Go!" But wouldn't tell us where. I felt lost and confused the entire time. TERRIBLE customer service. I will never fly this airline again."
缺點： "Could not get a seat assignment in advance. Called their Cust Service number half a dozen times in weeks prior, put on hold for 30-45 minutes each time- finally waited until pick up and said they could not assign- had to get it at the airport on day of departure.....this for a 16 hour flight. Terrible."
優點： "it was cheaper than others, which is why i took it. the crew was less interested in good customer service than many other airlines, though they were polite if you asked them for anything. huge double decker airplane, not much turbulence, decent entertainment system. food was good enough but nothing fantastic. seats were fairly small for a 12 hour flight. i'm not very big myself so i can't imagine how some others might have felt. i wouldn't say that there was anything very bad about the airline or the flight, but there wasn't anything great either. very mediocre."
優點： "Aircraft is new"
缺點： "Transfer was very bad , have to walk half hour in Chengdu airport to transfer the flight to Sydney"
優點： "The flight arrive on time. The airline did all they could to accommodate late passengers and even held back about 10 minutes because of the long lines at customs. Despite holding back they still manage to get us to our destination on time."
缺點： "The entertainment was lacking severely however since this was a Sunday morning 7 AM departure most everyone on the plane slept so it was not an issue."
優點： "Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them."
缺點： "Entertainment/movie was nil. No personal entertainment screen."
缺點： "the food was awful! flight the crew was blatant and not very friendly. they need to learn how to serve customer. i've been traveling with many airlines but Air China is the worst ever!"
優點： "Boarding was not on time and passengers were bused to a remote location for boarding airplane"
缺點： "Provide WIFI and new released movies"
優點： "Check-in was very fast. The food was a hot sandwich and a drink and was decent. Plane left Hangzhou and arrived Taipei slightly early, which was great. Seats reasonably comfortable. Crew was kind and caring."
缺點： "Would have been nice to have some fruit."
優點： "My flight was delayed and we couldn’t get our connecting flight. They managed to send us with a direct flight the same day."
缺點： "Air China has a poor online update for the flight status."
優點： "Absolutely nothing!"
缺點： "Food tastes horrible. Flight attendant picked her nose at one time right before distributing the drinks and did not wash her hands. You're not given your own canned drink rather a half a cup. Seats are too small/don't look clean. Movie selection was poor. Plane was delayed! Luggage left in Bejing."
缺點： "Planes not being delayed, causing us to miss our layovers."
優點： "Food Problem !!"
缺點： "Worst Food"
優點： "Crew was friendly and spoke English. Boarding was timely."
缺點： "The food was the same on the flight to and from. Also was warm, not hot."
優點： "Crew very friendly"
缺點： "Seats are hard and uncomfortable"
優點： "The check in & boarding was so fast and convenient The stars aliens program works perfectly with the business lounge , luggage extended limit"
缺點： "No entertainment"
缺點： "The flight was late and caused everyone to have to stay overnight. I hope we get our luggage"
缺點： "There was bad toilet smell reaching where I sat."
缺點： "The plane was so late that we missed our international flight and are now stranded"
缺點： "As a 1k I got diverted to a small bus for loading. This bus then waited until the regular buses had left before leaving. Then it waited until everyone on the other buses had boarded before letting the four of us to get off the bus - we were the last four people to board the plane. Happily there was still space for my carry on, but it was not what I would call priority service."
缺點： "No guarantee for flight due to inclimiment weather"
優點： "The lovely crew."
缺點： "Transferring at Chengdu airport is not a good experience."
優點： "Excellent breakfast"
缺點： "No soap loaded in the bathroom dispenser"
優點： "Middle of the roax"
缺點： "To tight of a seat for a man who is 6'3 275 lbs. Shear brutality"
優點： "This time they have someone stood at the international transfer area to help with passengers who only have a short time to board the next flight. My friend told me that she didn't see this kind of arrangement when she was transfer at Beijing a few years ago and she missed her flight and have to wait for the next flight which was 24 hours later."
缺點： "It seems okay at first. After we landed and by the time I get to the baggage claim area and realized that one of my bag was missing. No one provide any explanation as to why this happens. I have to fill out the Property Irregularity Report and specifically told them to send my missing bag to my work address if my bag is found. The agent told me that before they deliver my bag, they are supposed to call. Two days later, their delivery person came to my work place and do not want to wait for the security guard to call up to get me and took off with my bag. He did not call to inform me of the delivery. I left many messages regarding the incident and no more return my calls or attempt to contact me. They really have very bad customer service. 4 days later, by accident, I spoke with one of the agent and she said they can re-delivery my bag. I found out later that they delivered my bag to my work place at 5AM in the morning. Of course I am in bed and not available to receive my bag. At the time of writing this post, I am 9 days without my bag and I don't know when will I ever get the bag. I will never fly with this airline again and will not recommend to anyone."
優點： "Kayak website is not liable towards its customers. Due negligence."
缺點： "The BYOjet agent that is the partner of KAYAK is irresponsible and careless and got lack of customer support."
優點： "Comfort of the plane"
優點： "Crew was friendly and good for an early morning flight and I like that there were only two and not three seats on the side by the windows."
缺點： "The plane had no individual entertainment options and didn't allow use of phones/electronic devices, so was a pretty boring flight."
優點： "The airline canceled on both trip and have to wait for next day"
優點： "Calm boarding process. Crew was pleasant."
缺點： "Seats are smaller than most international flights. Entertainment was non-existent. Food was not interesting, but sufficed."
優點： "People were nice"
優點： "Airports r nice"
缺點： "Took 5 flgts in China every one was delayed from one to 5 hrs."
優點： "Space in business class"
缺點： "Cabin appointment not impressive."
缺點： "Boarding and deplaning from the tarmac vs a jetway"
優點： "I do on line check in for the trip from DC to Beiging, it's good that I got what I wanted to have an aisle seat. Then I do the transit trip at the DC airport counter, they told me that I had an aisle seat, and the baggages were checked in all the way to Taiwan. The truth is I didn't have an aisle seat and my two luggages are lost."
優點： "Flight attendants were wekk trained."
缺點： "Bathrooms smelled."
優點： "Good service . Spacious seating on the long flight from the usa"
缺點： "The delay in take off -two hours on the tarmac with all planes grounded with no reason stated. ."
優點： "Polite staff, relatively comfortable and decent food."
缺點： "No form of in flight entertainment and chinese air regulations prohibit mobile phone operation. Boring, but not the worst."
缺點： "The flight got cancelled and we had to take a flight 2 hours later. Even though the air line provided a lunch box as the original flight was scheduled to be at 12pm, the food was terrible."
缺點： "The staff were rude and over all air china is quite disorganized. Their website barely works and it was impossible to get any real answers out of the agents on the phone. I tried to request a celiac or gluten free meal and it took 3 phone calls to get an agent who was aware there were even choices. Also, as I'm aware I'm flying in another country I would have like to see more English speaking competence amongst staff flying an international flight from Asia to Canada and back. The staff were not helpful. Like drones with no time for you. This to me is not service. And an airline is providing a service."
優點： "The flight was accepted by FlightNetworkbut never ticketed. I called and waited on hold for an hour with occasional talk to representative. She indicated that she would call me back in an hour. A ticketing agent called about an hour later and said the flight I booked was unavailable so they switched me to China Southern (where I have no status) but have status with Air China as Star Gold. In addition, they charged me an extra $330 US, so the good fare on Air Chain / Air New Zealand did not materialize. I am thoroughly disgusted with the process and FlightNetwork."
缺點： "The flight was accepted by FlightNetworkbut never ticketed. I called and waited on hold for an hour with occasional talk to representative. She indicated that she would call me back in an hour. A ticketing agent called about an hour later and said the flight I booked was unavailable so they switched me to China Southern (where I have no status) but have status with Air China as Star Gold. In addition, they charged me an extra $330 US, so the good fare on Air Chain / Air New Zealand did not materialize.disgusted with the process and FlightNetwork."
缺點： "We sat on the tarmac for several hours before we took off - "because it was a busy day"."
優點： "entertainmanet was pretty good. crew was kind and give us enough pillows and blankets."
缺點： "around middle of flight, bathroom condition became too smelly and was difficult to use."
優點： "The staff was pleasant and always on top of things. The food was also excellent and I appreciate how often thet provided water."
缺點： "The seats were cramped to the point where it was awfully hard for me to sit properly. The entertainment touch screens also froze quite often."
缺點： "When I ask crew need one pillow, She told will check, and then no answer. Maybe she forgot ！"
優點： "food is good"
缺點： "We were arranged to a non-adjacent seat and far away"
優點： "Cool 747-8"
缺點： "Late from CTU, almost missed the PEK-SFO flight Lost my luggage Cabin service poor"
缺點： "Terrible service (worse than United...!!) Cattle food."
優點： "Beijing (PEK) Terminal 3"
缺點： "Beijing (PEK) Terminal 3"
優點： "The flight attendants were very helpful and eager to go out of their way to treat you special."
缺點： "So I was a little offended when the crew started giving out breakfast during the flight. They completed ignored me and the lady beside me and didn't bother to give us our food. I thought at first that they just had other things to deal with and will come back to us right after but that didn't happen. Moreover, the crew members were busy helping and talking to caucasians who were sitting in the row across the aisle from us. The crew members came back several times to them during the process of giving out food; it is hard for me to be convinced that the crew members simply did not realize that they forgot to give us food. I don't know if this is just a case caused by carelessness or racism but I sure did not feel great about it."
豁免更改費用。 搜尋成都飛往台北市 臺灣桃園國際機場的彈性機票