A ridiculous baggage limit of 20kg when others are offering up to 40kg! I was charged $16 per kg for 2kg over the allowance. Pathetic!
優點： "crew was efficient and friendly"
優點： "Airplane and staff"
缺點： "No headphones at board"
優點： "Seat not comfortable but it was an airbus so that’s normal."
缺點： "Entertainment was unusable picture sounds skipping all over!"
缺點： "Seats recline too much making difficult to get in or out because of the seat in front of you"
優點： "comfortable flight"
缺點： "TV options and headphones"
優點： "Nothing was amazing."
缺點： "Again, seats were uncomfortable and cramped."
優點： "Great service from the crew!"
缺點： "The entertainment, and to a lesser degree, the food"
優點： "Open bar! Drink all you can! :D"
缺點： "Free inflight wifi would have made the flight much more enjoyable :)"
優點： "The Crew was very Good and yes the seats were comfortable."
缺點： "I think they did the great Job"
優點： "The crew was super nice and informative."
缺點： "The food was just ok, but not really expecting a 5 star cuisine."
優點： "Crew were excellent in service. They’re Very attentive and friendly."
缺點： "Clean lavatories should be clean more often. Seats are at weird angle. TV screens are small."
優點： "The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!"
缺點： "No veggie food on board :("
優點： "On time departure, big plane so window/aisle available with 2/4/2 seating"
缺點： "Not sure what the snack was, ancient entertainment system."
優點： "new plan and equipments are good"
優點： "Crew was great, very polite and attentive."
缺點： "Give pillows to economy seat."
缺點： "My flight from LA was delayed so my checked bag did not get transferred in time to come through with me from Taipei to Bangkok."
優點： "Plane was nice."
缺點： "Food was horrible"
缺點： "食物差 設施差"
優點： "Quite quick -clean aircraft"
缺點： "Terrible entertainment options"
優點： "Boarding and food was ok, staff friendly"
缺點： "Poor communication about delay, old entertainment system"
缺點： "Old plane not flat bed and food bad"
缺點： "Old useless aircrafts"
優點： "return flight on a brand new plane - always helps Excellent movies selection"
缺點： "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
缺點： "Severely delayed. Flight circled over Mumbai for over an hour. When we landed doors were locked and we were.told airline staff had the keys."
優點： "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."
缺點： "Lack of legroom"
優點： "the crew was professional and friendly and you get alcohol on the flight."
缺點： "no issues"
優點： "Wow, a 747 offloaded by busses, what a ridiculous idea!"
缺點： "Wow, a 747 offloaded by busses, what a ridiculous idea!"
優點： "Punctual and efficient flight"
缺點： "Food was poor and staff were not at all friendly"
缺點： "no headphones or media available."
缺點： "I didn't have enough time to make my connection in Bangkok. I had to clear customs, collect my luggage, check my luggage back in and go back through security. I only made my next flight because I walked to the front of the line and cut in front of about 20 people. It was very stressful."
優點： "They maintained darkness inside the cabin, thus I could relax well."
缺點： "Food was not good, also they served dinner at 5 pm which was very early for me. I had late lunch at 1:30 and was not expecting dinner at 5 pm. I did not feel hungry and so refused the meal. Unfortunately they served only a cup cake later in the evening. It was a 6 hour flight, thus a small cup cake late in the evening did not suffice."
優點： "Vegetarian food was ok. Crew was very polite and helping."
缺點： "Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight"
優點： "I got to the check-in counter about 15 minutes before the plane was set to take off. The staff was very understanding of this and I was able to get on with no issues. They even checked my massive luggage without any objections, despite the fact that I'm pretty sure it was about 8kg over the limit. If for some reason you don't bring a Kindle or something to occupy yourself with, they have a decent selection of movies. The food was also not bad. I ordered the seafood dish, which was decent. The staff seemed pretty responsive, and came along regularly to serve refreshments."
缺點： "I have long legs, so I was pretty uncomfortable throughout the entire 12+ hour flight, but that's what you're gonna get flying economy."
優點： "did not like anything"
缺點： "the economy was very tight & crammed - worse than a low cost airline. the entertainment screens were very old and had poor resolution, the food was of very poor quality."
缺點： "Boarding process quite disorganized. Business Class, Star Allince and everyone board almost at the same time. There was a old printer super noisy and anoiying in boatding area.... please change it or use something to cover noise....."
優點： "Clean, easy, and relatively efficient."
缺點： "It exceeded expectations for an internal domestic flight. We didn't use any entertainment facility on this short flight."
優點： "Plane arrived on time and service was good!"
優點： "service was great. seat was comfortable"
缺點： "transfer was confusing - didn't know where to go leaving my flight."
優點： "When boarding finally happened, it went quickly and efficiently."
缺點： "We were delayed over an hour on our flight from Chiang Mai to Bangkok. There were no headphones for in-flight entertainment, so you could see it but not hear anything!"
缺點： "The service was not that great. Normally the staff is very attentive but they lacked in service this time and I am not an attention seeker. (In all the flight I ask for their presence 1-2 times for water) Who knows why. Got served the wrong plate and drink."
優點： "Flight staff friendly and helpful"
缺點： "Long wait at checkout in. Slow."
優點： "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
缺點： "Categorizing travellers together."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "crews were nice"
缺點： "Very crowded flight. Fully book. Super busy bathroom. Food was bad"
缺點： "Only the toilets very small"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
缺點： "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
優點： "Very disappointed in the service provided"
缺點： "Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk."
缺點： "Seat was very uncomfortably"
缺點： "Same as before. Dirty and smelly. Food was ok."
缺點： "The flight was three hours late."
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
缺點： "Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!"
優點： "The crew was so polite and kind!"
缺點： "I had no problems"
優點： "seats that i selected was change when we enter the boarding gate without informing us"
優點： "Quick check in. Courteous."
優點： "The overall service is great for the airfare price I paid. Can’t complaint! The new plane with central air control was a great idea; it was comfortable for the duration of the ride. That being said, I would definitely use Cathay Pacific again in the future for this price range."
缺點： "The wait time to take off was WAY too long. Luckily the entertainment was available right away on the screen."
優點： "The headline says it all!"
優點： "Arrival in time"
缺點： "Everything was good"
優點： "Upgraded seats"
缺點： "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
缺點： "Very hard to understand air host's english."
優點： "Third time on Cathay Pacific"
缺點： "the food- vegetarian"
優點： "Everything was great !"
缺點： "Food was average"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
優點： "Food is good"
優點： "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
缺點： "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."
優點： "very friendly staff, meals were very good, much to choice in the inflight movies games, etc."
優點： "Boarding was smooth, attendants were great, entertainment had lots of options"
缺點： "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."
缺點： "Kosher meal served lukewarm"
缺點： "Flight to Hongkong arrived late in Hongkong hence had to stay extra 31/2 hours in Honking to wait for the next flight to New York!"
缺點： "The check in crew were not very helpful. I was asking for help but he didn’t even suggested a solution. Instead he kept ok saying he can’t do anything which is really disappointing. He is in a customer service area, he should be more accommodating."
缺點： "On time - all good."
缺點： "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
優點： "I wasn’t"
缺點： "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."
優點： "You get what you paid for. We paid more for similar class than other airlines, and we spent less time waiting in checking line; generous legroom and shoulder room(Airbus350). Seat slides forward while reclines. It is a good thing that seat does not recline too much that it will annoy someone behine. Food was okay but you wouldn't get hungry."
缺點： "Need healthy food: less salt, whole wheat bread, more vegi."
優點： "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."
優點： "I received more than expected"
優點： "I like the snacks offered"
缺點： "Great crew we got a soft landing"