優點： "Almost everything"
缺點： "Slightly delayed"
優點： "The crew was very good. The service was fine."
缺點： "The food could have been better."
優點： "Crew was nice"
優點： "The crew was wonderful. Polite and professional. The meals were very good for economy class."
缺點： "The seats felt like there was no padding in the seat. The back was fine."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Nice 777 plane, good snack"
優點： "The price was cheap ($100 for 2 people), and the service on ANA was great."
缺點： "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
優點： "The food and staff were great."
缺點： "Salad and fruit came Frozen"
優點： "It was short."
缺點： "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
優點： "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
優點： "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
優點： "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
缺點： "The food met airline standards, which are generally pretty low."
缺點： "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"
優點： "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
缺點： "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
優點： "Flight left on time, service is good and also good entertainment options. Food is a bit so-so frankly but not bad."
缺點： "They take a long long time to let economy class deboard on arrival even after the doors are open. Biz get off first naturally but the staff are sometimes chatting to them for a rather long time."
優點： "Customer service and food!"
優點： "Great airline!"
缺點： "some of the gates can be long walk"
優點： "Good good, good service, and good equipment."
缺點： "Felt very cramped, seats very close together, headphone jack comes out of the side of the armrest, should come out the front of the armrest, I busted the ends off of two of my headphone cables."
優點： "The service was good. The seats were comfortable."
缺點： "I missed the Thai crew. The crew was from Japan. No complaints about them."
優點： "Food and movies."
缺點： "One of the stewardess had an unfriendly look on her face."
優點： "The crew was very friendly and attentive. The food was generous and very good"
缺點： "There really wasn't anything I didn't like"
優點： "Flight from Chicago had lots of leg room, Attendants are great!"
缺點： "Maybe come around more often with water/drinks and offer more movies and food choices."
優點： "All staff were very helpful and polite!"
優點： "Food legroom service friendliness"
缺點： "Could not view flight info on map"
缺點： "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
優點： "the food, service, and efficiency"
缺點： "The really long layovers"
優點： "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
缺點： "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
缺點： "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
優點： "Nice new plane"
缺點： "Delayed boarding"
優點： "Very nice flight. The plane was in great shape and the stewardesses were very nice."
優點： "On time, comfort, good food, good deal"
缺點： "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."
優點： "crew was awesome! Service was outstanding"
缺點： "a little warm on the plane. food was ordinary"
缺點： "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
優點： "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
缺點： "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
優點： "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
優點： "Crew always good"
缺點： "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
優點： "The plane they used was B-787"
缺點： "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
優點： "Everything :)"
優點： "Smooth flight with great service"
優點： "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
缺點： "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."
優點： "Recently we traveled to Tokyo with ANA airways. As was expected both our flights were perfect . We would like to recognize both crews - NH113 March,4, 2016 and NH114 March,15, 2016. Special thanks deserve the crew of flight NH113 on March,4 did everything above and beyond to make our flight enjoyable. We never had been to Japan before, but already on plane we felt welcome to country of rising sun after receiving "welcome" card from beautiful flight attendants who were working that day. It was touchable moment for me and my husband. The crew of NH113 deserves high recognition for their outstanding job."
優點： "ANA has always treated the passengers better than airlines from the United States.I avoid the airlines from the United States when it is possible."
優點： "Food is good. Bottled water is provided during meal. Leg room in economy class is good"
缺點： "Seats are already auto assigned. I did online checkin as early as it opened but no more seats to choose from. On-flight movies are limited and old movies"
豁免更改費用。 搜尋 德島出發的彈性機票