優點: "電影還算新,餐點內容ok。"
缺點: "耳機聲音轉小,但是機內廣播超大聲,透過耳機都覺得耳朵快爆掉,又不能調整,代表機內廣播音量和電影音量設定不對。 派餐太慢,我們水果餐先取得,但跳過我們沒有給飲料。 入境單要2張(我和同伴),只給1張,說晚點給,但是後面座位的人卻有取得,又一直沒有送來,再要求後,才告知已經派送完畢,要我們落地再寫。"
缺點: "Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again...."
優點: "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
優點: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
優點: "Conformt ,enjoy and on time"
優點: "Excellent crew"
缺點: "It was nice experience"
優點: "網上無得book位。"
缺點: "網上無得book位。"
優點: "機組服務人員親切"
缺點: "近兩年來,每五次搭乘有四次延誤,真不知道是什麼問題,從來不說明,就是讓乘客空等。"
優點: "The crew had their hands full. Very friendly throughout the flight"
缺點: "Comfortable legroom and newer movies"
缺點: "Dirty bathrooms, freezing cold cabin, paper thin blankets provided"
優點: "整體舒服,安心"
缺點: "去程和回程的機內椅下,餐枱十分污穢,似乎沒有人做清潔,厠所殘舊,污糟,衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題,但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點: "Comfortable seat, good entertainment, orderly boarding and deplaning."
缺點: "The company cancelled my flight and threatened to recharge for the seats. Had to plead to keep the flight I PAID for. Unbelievable and I will not be booking again with either company or agency in the future."
缺點: "Great service and got back earlier than expected."
缺點: "Delayed without notice."
優點: "Flight excellent. Service and plane"
缺點: "All"
缺點: "Indian vegetarian meal was not great"
缺點: "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點: "Up and down at the right time and place. Great experience."
優點: "Boarding was smooth, attendants were great, entertainment had lots of options"
缺點: "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."
優點: "Print customer service and polite staff"
缺點: "Limited wheelchair availability"
缺點: "Overall waiting and long flight."
優點: "The airplane was nice and clean"
缺點: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
優點: "the service"
缺點: "food no to much"
優點: "Smooth flight , crew members were good"
缺點: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
優點: "Friendly and helpful crew. The food was pretty good and the flight was so smooth that I slept for about 10 hours of our 16 hour flight. Can't wait to fly Cathay Pacific the next time I fly to Asia!"
優點: "The crew is excellent. Travelling with baby and they take care of us attentively"
缺點: "Delayed 30min in the end."
優點: "Really good service, food, and entertainment."
缺點: "Should have WiFi on plane for long flights like mine (16hours +)"
優點: "food was awesome. the seats were pretty comfortable. the in-flight crew were always so helpful and smiling. there was quite a collection of movies to choose from which is nice."
缺點: "The ground staff at the departure lounge were most of the time chatting or walking in circles and chatting. Also they were not as organized nor as accomodating than expected. Kinda shows a lesser level of professionalism than the crew in other countries."
優點: "空中服務員Janice服務親切、細心,笑容滿面,給我一程愉快的飛行體驗!"
缺點: "名古屋中部機場Delay!"
缺點: "Would have liked to have been offered a beverage more often"
優點: "- Crew friendly and helpful"
缺點: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
優點: "Nice crews eating for a big guy."
優點: "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
缺點: "Nothing"
優點: "All the Cathay staff members I dealt with were great! At the airport they were very helpful in getting me onto another flight, as my flight had been delayed, which in turn would make me miss my second flight. All the cabin crews were very friendly. I think that the people that work for Cathay make up for a lot of what Cathay lacks in other aspects."
缺點: "There was not enough information about the flight delays and the causes for these delays. It was a little stressful and rushed as my layover in HK was quite short. The boarding process could be a lot better if people were boarded according to rows. Food on most Cathay flights in general was pretty disappointing. It would also be great to have wi-fi on the flights. Especially considering how long some of the flights can be."
缺點: "Hindi movies not that many choices."
優點: "The flight attendance were polite and helpful. They are very generous in pouring the red wine for the passengers. Food/beverages are fine as compared with other cross Atlantic airlines. The captain was very pleasant during his in-flight announcements; complete and thorough. The bathrooms were quite clean."
優點: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
缺點: "The lack of content on the entertainment system, quickly ran out of movies to watch"
優點: "They have nice blankets"
缺點: "The seats were hard to move."
優點: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
缺點: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
缺點: "Veg meal and breakfast quality was not good. Delhi to hong Kong and from there to LA. Crew member service was not good for economy class."
缺點: "one of the cabin crews threw the meal to me :("