搜尋廈門 飛往台灣便宜機票

優點： "The boardings service was perfect."
缺點： "From Bejing was the flight more 4 hours delayed. It wasn't comunications why?"

優點： "It was a newer model of the plane that I flew out with and it showed. Excellent interior, food was better than the previous flight. Very comfortable and functional for each individual . Crew were fantastic in there dealings with the passengers Overall a very pleasant experience"
缺點： "The inflight entertainment was not as good as I expected. To the extent there wasn’t anything that I wanted to watch as I’d seen the only 2 films that I wanted to watch in my previous long haul leg. TV series were severely lacking in choice as was the latest movies."

優點： "Crew was nice."
缺點： "Food was really plain. More drink selection would be better."

優點： "The crew was good and spoke reasonable English."
缺點： "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."

優點： "Crew was courteous enough, and plane was quite new."
缺點： "Provision of at least toothbrush,etc like other airlines for long flights."

優點： "Business class seats"
缺點： "Nothing"

優點： "I called the airline phone number many times but no one answered the call. I might not book the air ticket next because of this. Other than that, the overall service is good."
缺點： "The airline website is terrible and misleading. I paid for an extra long leg seat but chose a regular seat because the website didn’t indicate it clearly. I ended up losing my money and sat at the compact seat."

缺點： "Milk and sugar in the coffee."

優點： "Friendly cabin crew"
缺點： "Over 2 hours late on departure"

優點： "Absolutely nothing"
缺點： "2h delay for unknown reason, missed connection"

優點： "Service and food were fine. Baggage allowance was generous."
缺點： "There was very little seat space... seemed narrower than usual and knees touched seat in front all the time unless I got them in one particular position, then it was just a very light touch. I don't recall being on a less comfortable flight. It's a shame that it was an 11 hour flight. The next flight was far better although only 7 hours. However, after the first flight I really appreciated the extra space so very much!!"

優點： "Loved the good space in seating. Really appreciated it. Mostly crew were friendly and eager to be helpful. The sudoku was the only entertainment I really wanted to use on this flight but it just refused to load. Didn't really matter as I had a good book with me and really enjoyed that."
缺點： "One stewardess seemed reluctant to help me with cabin baggage. No smiles. Didn't much like the 3 hour delay, especially as my waiting time was already 5 hours, however, I'm sure your were doing all you could to get us safely to our destination as quickly as possible. These things happen."

優點： "The team was very pleasant and helpful."
缺點： "The movie selection was not the best for US movies."

優點： "Finally left the airy"
缺點： "Had to stay in the airport 24 hrs.."

優點： "Busines class seats (pods)."

優點： "The flight itself was excellent !"
缺點： "I had to return early because of a Crisis in the Family. the amount charged to change the ticket date as Highway Robbery. no consideration what so ever !"

缺點： "I wasn't on it"

優點： "I like food"
缺點： "Nothing"

優點： "Great smooth flight"

優點： "Cabin crew support for food."
缺點： "Availability of limited Bollywood movies. Expecting English subtitles for Hollywood movies"

優點： "good service"

優點： "window control"
缺點： "I travel to see the places I go, not to watch movies instead. I found the auto-darkening of the window infuriating as I couldnt look out to watch the world I travel to see. Pretty much makes flying a waste of time if you are forced to look at movies you dont really want to watch because the real reason you bought the ticket is denied you without warning it will happen prior to investing in the ticket for the route. Button at seat worked for a while to sneak a peak at the real world but then the system seemed to take over and tell me to conform with the demand I not look."

優點： "entertainment system"
缺點： "Didnt work"

缺點： "the meals were not really pleasant to eat"

優點： "The service has improved a lot than previous years"
缺點： "Sometimes when the passengers asks for something they try to avoid saying it will be served after the meals or something. If someone asking for water, then they must try to serve as soon as possible without giving any excuse."

優點： "Nothing". I really mean it Nothing."
缺點： "I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else."

優點： "Nothing"
缺點： "Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded"

優點： "Excellent pilot. Good skills. Steady take-off and landing."
缺點： "Food on board wasn’t nice at all. The quality of food should be improved and China Southern should take it seriously."

缺點： "Ko"

缺點： "Nonfunctional survey"

優點： "Service and aircraft fleet."
缺點： "Most flights delayed for no good reason. Miss connections on both legs of our round trip to India"

優點： "Meals and professional cabin crew."
缺點： "Seats and movies are due for an update."

優點： "leg room"
缺點： "No toiletry bag"

優點： "nothing"
缺點： "worst food, service and we also didn't received our bags"

優點： "The crew are nice."
缺點： "Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours."

優點： "Basically I didn’t like much. Food was terrible, individual tv entertainment wasn’t available on my return flight A330."
缺點： "Food , tv, many hours of waiting for boarding"

優點： "China Southern has nice customer service, good entertainment options and decent food. They moved me to a bulkhead seat because i am tall, but it was immediately behind business class and so offered no extra room. The agent who ticketed me did try to get me a good seat."
缺點： "Everything is positive."

優點： "Flight was on time"
缺點： "With no personal screens they played an action movie with people dying left and right and it made me anxious. Seats aren’t very comfortable and the food is not very good."

缺點： "It was a horrible flight for me will never travel again with you guys"

優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."

優點： "Food was okay compared to Melb-Guangzhou journey that was excellent."
缺點： "Not much leg room (structural bits took up space). Entertainment touchscreen did not work. Not many snacks offered. Food was served more than an hour after a 12:20am take off. No toiletries."

優點： "Excellent airlines and staff Thank you for you !"
缺點： "Nothing to do with your airlines but the flight from Kathmandu was 90 minutes delayed which caused the security check to the connecting flight in China to be a nightmare of crowds trying to clear security the initiial 90 minute also probably was the reason my baggage didn't make it to LA and will be delivered to my address 2 days late"

優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."

優點： "The sit was good tight but good"
缺點： "I liked it nothing wrong"

優點： "Friendly cabin staff."
缺點： "Choice of movies was poor."

優點： "The service and courteousness of the crew was absolutely fantastic. The entertainment was good and for the most part the whole trip went fantastic. Felt safe the whole time."
缺點： "The space was a little cramped but I sat economy and that’s generally how all economy class seating is."

優點： "Boarding was efficient. Airport staff were friendly enough. Ticket price was cheap."
缺點： "Airline website for check-in was a huge challenge... not as easy or convenient to use at all. Cabin crew really could care less about service. Typical Chinese hospitality, if you know what I mean. But honestly, if you’re looking to save a few dollars and don’t mind lack of technological convenience or service Inflight, and your expectations aren’t that high, China Southern does the job."

缺點： "seats didn't recline as much as they should have been able to in the space."

優點： "Very happy with the Crew and cleanliness of the Aircraft. Had an overall pleasant experience."
缺點： "Seats were uncomfortable and the entertainment could have been a little better."

缺點： "Flight delay."

優點： "I love the vegan food that they provide me."

優點： "Everything"

優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish there was a bigger movie selection"

優點： "Crew was nice"
缺點： "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."

優點： "The crew was nice"
缺點： "My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined"

缺點： "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."

優點： "In time"
缺點： "Don’t let customer wait long time for gate after landing"

缺點： "Hope to keep departure on time !!!!!!"

優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "Lavatory needs a bit more amenities, e.g. hand soaps, etc."

優點： "The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all."
缺點： "The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success."

優點： "Comfy seat"
缺點： "Less salt in the food"

優點： "great price and overall service"

優點： "I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too."

優點： "crew is ok though not much speaking english"
缺點： "no other comment"

優點： "The plane was very new. Good movies and tv shows."
缺點： "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."

缺點： "Too many security points"

優點： "Crew's Services"
缺點： "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."

優點： "Finally getting a flight the next day"
缺點： "My seat was given to someone even though I still had time to make the connection."

缺點： "Why is my passport number wrong?"

優點： "The number of take offs equaled the number of landings :)"

優點： "Nothing"
缺點： "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."

優點： "Clean plane"
缺點： "Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished."

優點： "I liked the price of the trip and free hotel for long transit time."
缺點： "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."

優點： "Friendly and eager to serve crew"
缺點： "Lack of variety on food choices"

缺點： "Nobody could rearrange any flights for me, zero help!"

缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

優點： "Nil"
缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

優點： "entertainment choices were good"

優點： "food is great"
缺點： "check in time is too long (about 1 hour)"

優點： "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
缺點： "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("

優點： "crew provide excellent and attentive service. food is good"
缺點： "food could be better"

優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."

優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."

優點： "Nothing"
缺點： "They will cheat u of money. Somehow. Beware."

優點： "All announcements in Chinese and English. They keep feeding you."
缺點： "Lots of checkpoints but hey. Why complain about them trying to keep us safe."

優點： "The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play."
缺點： "Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be."

優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

缺點： "XiamenAir lost one of my bags and has still not found it"

優點： "Crew, comfort, food, entertainment."
缺點： "Boarding."

優點： "Crew was super friendly, professional and excellent!"
缺點： "The 10 hour layover :("

缺點： "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"

優點： "Hostess"

優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

優點： "Service in flight was great ! Meals were surprisingly tast and the seatback entertainment was well equipped for the 13 hour journey"
缺點： "Since the airline is so small, they don't schedule agents for check-in prior to a couple hours before boarding. That was a bit frustrating when we wanted to be at the gate early."

缺點： "The staff was rude and the flight was delayed twice."

優點： "Price, Opportunity to check out a city I never would have visited while on extended layovers"
缺點： "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"

缺點： "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."

優點： "Boarded early."
缺點： "Smaller plane so not much room to move around. No individual entertainment system."

缺點： "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."

缺點： "無限延遲登機時間，需要改進..."

優點： "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
缺點： "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."

缺點： "plane parked too far from main terminal. long bus ride delays arrival time."

優點： "Plane was good (Economy class)"
缺點： "Food"

優點： "服務親切"

優點： "OK"
缺點： "Ground service staff (not individual) in PVG showed poker face to customers not only to me."

缺點： "MU ground service in PVG was fair during check in, it was not as polite as in HK."

優點： "Seats are comfortable."
缺點： "Check in agents could have been more professional"

優點： "I hated the airline!"
缺點： "The food was terrible and the staff was not nice at all. Worst airline."

優點： "Left on time."
缺點： "Food very unappetising. Poor movie selection"

優點： "Loads of space. Super crew,"
缺點： "Nothing. It was perfect."

優點： "Punctual"
缺點： "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"

優點： "It was cheap but I would not do it again"
缺點： "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"

優點： "nice service"
缺點： "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"

優點： "clean cabin, nice service, smooth connection"
缺點： "some of the crew didn't understand English very well, not much movie choice on board"

優點： "Punctual. Seat space better than most airline"
缺點： "Food is meh"

優點： "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
缺點： "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"

優點： "Same as above"
缺點： "Same as above"

缺點： "沒有"

缺點： "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."

優點： "the crew were fantastic thank you"

優點： "same as before Staff excellent and nice with everybody"
缺點： "the foods"

優點： "Clean, comfortable and ahead ov time"
缺點： "Nothing"

優點： "good selection of movies"
缺點： "food"

優點： "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
缺點： "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."

優點： "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."

優點： "Staff very friendly"
缺點： "Choice of food. Very limited for business class. Movie selection very limited also."

優點： "Friendly staff"
缺點： "Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines."

優點： "Food, service on board"
缺點： "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."

優點： "Just about everything"
缺點： "I had lower expectations. That's probably I did not dislike anything. I'd easily benchmark China Eastern to Cathay Pacific. Very happy. Will use China Eastern again. For sure"

優點： "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
缺點： "There was only one meal, not very special."

優點： "Ground staff was most helpful when I accidentally missed the flight!"
缺點： "Quality of the food and entertainment on board were both appallingly poor!"

優點： "Nothing"
缺點： "Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000."

優點： "We departed on time, and boarding after we returned back to the airport the 2nd time was efficient."
缺點： "The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual..."

優點： "My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck."
缺點： "I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well"

優點： "Despite the late arrival of the inbound aircraft, the bus boarding was efficient and we were ready to go fairly swiftly. The seats were quite comfortable for a short flight, it was a visibility newish B737-800 aircraft. The food was bland and flavourless, but they did serve fruit and Haagen Dazs"
缺點： "Again the food was basic apart from the ice cream. The entertainment came in the form of pop down screens that just played a Chinese drama. The single most frustrating thing about flying any Chinese airline though is the blanket ban on all mobile phones during the flight, even in flight mode. A imbisilic and embarrassingly outdated rule that is clearly one of the many achievements of the CCP. Wake up and join the rest of the world!"

優點： "Good price, nice staff"
缺點： "It's always the same food and just one served beef rice! It would be nice if they could vary the food menu."

缺點： "Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger"

優點： "It flew"
缺點： "Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too"

優點： "Managed to get a seat in a good spot which more legs soace"
缺點： "Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian"

優點： "Managed to get a seat in a good spot which more legs soace"
缺點： "Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian"

缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"

優點： "The journey was smooth, the seat was comfortable enough. Food was decent."
缺點： "I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself."

優點： "The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely."
缺點： "Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine."

優點： "No personal entertainment devices - you can't use your phone to read a book or listen to music. back to good old fashion travelling. Make sure you prepare yourself with a book and junk food to cope"

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。"

缺點： "1. The flight delay. 2. Horrible food. 3. In-flight entertainment set wasn't working. When we told the stewardess about it, it wasn't addressed till the flight was about to land. Which was by then, rather useless. They gave a a complimentary bottle of wine though."

優點： "The entertainment was good. Food from SFO to Shanghai was better than Shanghai to Toronto."
缺點： "On our flight from Shanghai to Toronto (September 27th, 2016 @ 12pm - flight MU207) was total madness. A lot of the passengers were out of control. I've never seen anything like it. The amount of people walking around were unbelievable. People were playing cards, doing jumping jacks and tai chi around the emergency exit. None of the flight attendants tried to control the crowd nor informed them that they shouldn't be doing that by the emergency door. We had to inform the flight attendants of what was going on while they were hanging it or doing whatever they were doing in their own area. If that wasn't stressful enough, the passenger behind me started punching my seat and shaking my headrest multiple times because he wasn't happy that I had my chair reclined. EVERYONE HAD THEIR CHAIR RECLINED. We called the flight attendant and she apologized for what the man had done instead of putting him in his place and him apologizing for what he did because not long after she left he did the same thing! I've never experienced such a horrible flight and I've been on over 20+ flights just this year. China Eastern really needs to train their flight attendants better and teach them how to manage passengers when they are out of control. I've never written any reviews before but this was just such a terrible experience that I needed to leave this review."

優點： "The Crew were super helpful to me and my baby, they took the time to ask if I needed anything and offer their assistance."
缺點： "No entertainment"