每天清潔，並在 康乃狄克州飛往 台北的機艙內安裝HEPA高效濾網
"The flight was excellent. I have no complaints."
"Another delayed flight on American. Another missed connection. No gate when we finally landed, sat on the plane for over 30 minutes and we all missed our connecting flights."
優點： "Nice attendants was the only thing good about this flight"
缺點： "Flight was very late causing problems for connection. Forced to check carryon due to poor storage. Seat instruction were in Spanish. Magazine was in Spanish. This is America and can’t it be in English."
優點： "The Captain was well spoken and informative. The entire crew really seemed to care. They were so efficient. All of this happened in white-out conditions, on the Sunday after Thanksgiving—the busiest travel day in history! They were AWESOME. And the gate agents took advantage of 3 people who didn’t show to let my family sit together, which I really appreciated."
缺點： "The flight was great. I just want American Airlines to stop donating any money at all to those horrible, treasonous Republicans!"
缺點： "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."
優點： "Very competent flight attendant."
缺點： "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."
缺點： "Nothing really needed to be better this time around"
缺點： "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
優點： "AA has good in flight entertainment"
缺點： "1+ hour delay, could’ve left on time"
優點： "I liked being able to board early as an active duty service member."
缺點： "I don't really have anything to complain about."
優點： "Seat seemed smaller than previous flight BDL to MIA"
缺點： "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"
缺點： "Better food"
優點： "Convenient departure time originally"
缺點： "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"
優點： "We were allowed to take a carryon bag, unlike on a United flight we took on our way from Chicago to Hartford, without paying $30 to do so. When we got to the Gate for this flight, complimentary checking of carry-on bags was allowed, and that helped speed the boarding process, not just for us, but for all the people on the flight."
缺點： "The on-line entertainment system wasn't working."
優點： "The flight crew"
缺點： "Small space. Old plane. Tight seats."
優點： "nothing good nothing bad, just ok."
缺點： "737 might as well be a cattle cart..."
缺點： "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."
優點： "When we left the gate"
優點： "It works if you follow the rules."
缺點： "I could tell you how I liked it if I wasn’t sleeping inthe Ronald Reagan National Airport."
優點： "Great crew, efficient boarding, on time flight."
缺點： "The seats remain too small and the chairback gave my shoulders cramps."
優點： "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."
優點： "all around experience was good arrived in Charlotte early"
缺點： "Nothing to really say wasn't to bad to say..."
缺點： "No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage."
優點： "The headrest entertainment terminals are always a good thing."
缺點： "No space to put a small carry-on bag if you spend extra to get legroom."
優點： "courteous helpful & friendly crew and really great ground crew too"
優點： "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
缺點： "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
優點： "Roomie seat"
缺點： "Made me Put my purse in back of plane"
優點： "On time, smooth flight, no hassles"
缺點： "Tight space but overall not unexpected"
優點： "Rebooked before we got inside"
缺點： "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"
優點： "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
缺點： "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."
優點： "Was on time, flight attendants very nice and professional"
缺點： "flight was overbooked good thing people volunteered to give up seats"
優點： "Flight crew was peofessional"
缺點： "First flight was delayed. Delay not related to weather. American refused to provide hotel. the provided hotel and meal voucher for a fellow traveler on same flight who missed his connection. I was told he was accommodated because he is priority. When asked how I become priority I was told "he spends more money and flies more often." To me that means as a customer I am not a priority to American Airlines."
缺點： "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"
缺點： "The flight was delayed, at not fault of the crew on board, however the flight attendants did very little to update the passengers on connecting flights and did not try to help in making the connecting flight aware that some passengers would be delayed. I missed my connection by MINUTES (I saw it still taxied at the gate) and they could not hold the plane for 5 passengers connecting. Awful service and procedures."
缺點： "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
優點： "Service is excellent"
缺點： "I didn't like the seats are to small"
缺點： "Only pretzels were served. Crew was very nice. Friendly too!"
缺點： "-missed my connecting flight at 10pm due to weather. -waited in long line for customer service -received a phone number to book hotel -waited 30 minutes for shuttle -waited behind 8 people who checked into their rooms -when it was finally my turn they had not received my reservation and I was told to take a seat and wait, -eventually I called the booking number again, the call got dropped due to no service in the hotel lobby -I had to go outside to call after midnight! (a female alone) -finally after 45 minutes they received my reservation. -I didnt get to my room until 1am and had to get up at 5 to get the shuttle back to the airport -Frustrating and nerve racking experience"
優點： "Flight was on time with no problems."
缺點： "The planes were clean but had no phone charging outlets."
優點： "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
缺點： "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."
優點： "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
缺點： "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."
優點： "Got us in a little early. Nice smooth flight"
優點： "It was on time. Crew was friendly."
缺點： "No direct flight to my destination. Cramped seating. Didn't realize end of plane seats don't lean back."
優點： "Flight was on time, flight was good. Overall I was very happy with the overall fight experience."
"I didn’t eat any of the snacks nor drink any of the beverages available on the flight. I tend to fall asleep on the plane, which is what happened. It has been a while since I have flown United, I appreciated the spacious seating, comfortable seats and improved planes. Thanks for making the flight easy and enjoyable, it seems like the company has been working on making general improvements to their flights and it’s paying off."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "The seats were very comfortable.. the service was responsive and friendly!"
缺點： "The actual flying part was smooth.. and all that flying can be expected.. my only problems were with flying thru Chicago.."
優點： "Nice attendant."
缺點： "Very late."
缺點： "Old plane"
缺點： "What happened to complimentary snacks?!"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "I would love to take off and make it to my destination next time instead of sit in the airport for 8 hours strung along by the employees saying the plane will be fixed."
缺點： "The seat in business class was small."
缺點： "Sits not suitable for long distance travel"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "getting to my destination"
缺點： "How does a 700 mi flight take 14hrs to accomplish. Fly United and find out."
優點： "fast take off and good service."
優點： "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "It was ok"
優點： "I liked the comfortable seat and the empty seat between myself and the other passenger in my row. Staff were lovely and very friendly."
優點： "The trip home went without any delays and was quite pleasant. Everything worked out well and I have high praise for the service"
缺點： "Everything was fine. Nothing to complain."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Staff at the ticket counter was friendly enough to me personally, although was extremely reactionary to the restless crowd. I am glad that I was able to be rerouted to another destination where I could be driven home within three hours. Good food boxes on the plane (I had the Tapas). Friendly crew onboard."
缺點： "No offer for any sort of compensation for significantly altered travel. Even just a stock email acknowledgement would have been nice. Expensive wi-fi options on the plane, electrical outlets for only half of the plane."
優點： "Everyone was pleasant."
缺點： "Delays due to staffing issues led to missed connection and 7 hour wait for next available flight."
優點： "I did not like any part of the trap maybe when they offered us some preferences that was included in the fly that's about it"
缺點： "The flight was 3 hours delayed the text message updates said we're not accurate"
缺點： "Our flight got cancelled three times before they finally switched us to Delta. We missed an entire 2 days of our vacation that we haven't got reimbursed for. One of the agents that worked for United Airlines put her hands on my friend that I was traveling with and the police got involved. It was an horrible experience and no one was trying to accommodate us for our troubles what's so ever. I will NEVER fly United again. A waste of time and money."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "The crew was nice"
缺點： "I was stuck between two very large men on a flight where there was apparently no air conditioning. I could barely breathe for how hot it was."
優點： "I could not find anyplace on the United reservation to enter my TSA Pre check number. As a result, even thought I am 80, I had to wait in line and disrobe at Hartford CT airport."
缺點： "It would be helpful if Kayak or airlines could highlight or include the TSA Pre number automatically on check in."
優點： "The roominess of the sets on this plane were excellent and the stewardesses were very friendly and accommodating ."
優點： "I like the television system"
優點： "Early boarding for families"
缺點： "Ridiculously cramped bathrooms"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Fast unloading of plane."
缺點： "Slow boarding, no snack choices."
優點： "Movies on personal device"
優點： "I liked that I personally wasn't beaten in the face"
缺點： "I don't like United. They can suck a fat one."
缺點： "Lack of planning. Even though it was specified that I was travelling with a senior citizen. There was a short time between conecting flights. Having my elderly mother having to rush from one gate to other with no assistance whatsoever. Barely making it to the gate on time and luggage getting lost. Still to this time which is around 24 hours later from the flight, there is no response about her bags. Insulin was on checked luggage. She experiencing serious knee pain due to the fast walk from gate to gate. Fast walk being mention since she is old and can't run. Besides that, flights were good."
缺點： "Seat was very uncomfortable and window was tight on the shoulders."
缺點： "Flight was canceled and both service desk and over the phone customer service took over an hour so I paid out of pocket to rebook with another airline."
優點： "They got me there"
缺點： "late which made me run to my next flight which was quite a hike"
優點： "The weather in CT was inclement but the pilot made up time getting to DC and the connection to Seattle arrived ahead of schedule!"
缺點： "Plane was small ... Wifi not available on one flight"
缺點： "4 hour delay"
優點： "The point where I got off the plane forever"
缺點： "Literally every thing else"
優點： "The United app was awesome so I could watch movies on my phone during the flight."
缺點： "My first flight was delayed and caused me to miss my next flight which forced me to have to stay over night in a hotel and take a new flight the next morning. I had to pay for all the extra costs of the hotel, taxis and food. It was very frustrating that they didn't hold the plane just a few minutes since there were a lot of passengers ( including myself) who ran to the gate."
優點： "It was ok"
缺點： "Very bery bumpy ride I had motion sickness"
優點： "Fight on time. Minimal turbulence. Effecient flight sttendants"
缺點： "Pesky kid sitting next to me who cried, whined & spilled his orange juice on me!!"
優點： "The United Wi-Fi that I paid for with my frequent flyer miles and the free entertainment via the United App"
優點： "Quick short sweet flight"
缺點： "Boarding late"
每天清潔，並在 康乃狄克州飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 康乃狄克州飛往 台北的機上會提供口罩
從 康乃狄克州飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 康乃狄克州飛往 台北的彈性機票