優點： "Flexible seating due to only very few passengers. On time departure and arrival"
缺點： "Poor customer service and lack of care for loyal passengers"
優點： "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
缺點： "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
優點： "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
缺點： "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
優點： "Crew were amazing and great entertainment"
缺點： "Boarding could be better"
優點： "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
缺點： "The food was not too attractive, better variety of main meals"
優點： "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
缺點： "Can not be topped up"
缺點： "Nothing much"
優點： "Super friendly crew. Enough food and drink."
優點： "Great foods and services"
缺點： "The plane needs upgrade business class seats"
優點： "Crew will try there best to help you in anyway"
缺點： "Missed my connection so lost bags . Took 2 days for them to get to me."
缺點： "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
缺點： "No complain . It’s singapore airlines"
優點： "Comfort n clean"
缺點： "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
優點： "The food selection, there is several pre-order meal based on diet or your religion"
缺點： "The seat pitch at least 33""
缺點： "Change the food menu, boring with the same menu"
優點： "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
缺點： "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
優點： "Crew was polite."
缺點： "For such a long journey, the plane could have been nicer."
優點： "Perfect timing"
優點： "Entertainment system ok"
缺點： "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
優點： "The crew, their professionalism and wide variety of entertainment."
缺點： "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crew was great as usual. The food was good"
缺點： "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
優點： "The crews on board were amazing!"
缺點： "The service from the ground staffs are not as good a the crews onboard."
優點： "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
缺點： "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
優點： "everything in suite class"
優點： "Customer service, food, seats"
優點： "Everything else"
缺點： "Food was less than marginal"
優點： "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
優點： "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
優點： "Espresso coffee, champagne, crew, headphones"
缺點： "Cabin little bit cold"
優點： "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
缺點： "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
缺點： "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
優點： "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
缺點： "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
優點： "crew very helpful with seating service on board also good"
缺點： "head phones for entertainment very uncomfortable Food not to my taste"
優點： "Excellent crew"
缺點： "My seat was very hard"
優點： "Spacious economy class seating and great service"
缺點： "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
優點： "All of services, food, Language, clean air even so beautiful ~~"
缺點： "So nice and beautiful wearing also food is very good"
優點： "I was inpressed"
優點： "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
缺點： "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
缺點： "Inflight entertainment wasn't as extensive as in previous years."
優點： "Great service and comfort."
缺點： "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
優點： "I like everything about Singapore airline service."
優點： "The seat is good. Entertainment is good."
缺點： "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
優點： "The serivce was amazing. Also it was clean and the food was great."
優點： "Business seats were excellent"
缺點： "All was good!"
優點： "All was good"
缺點： "Way cramped"
優點： "Pretty much self serving at the back of the plane ( like it)"
缺點： "Those seats were not comfortable; each row was too narrow, felt like a Sardine fish packed in the can. After back home, swear not fly with Qantas again."
優點： "Window seat on my own. Landed early."
缺點： "Direct flight to Melbourne."
優點： "The tv size, charging station, foot hammock"
缺點： "No delay,"
優點： "We were treated very rudely."
缺點： "We were treated very rudely. We should’ve taken another airline"
優點： "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
缺點： "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
優點： "Crew was nice and friendly. Economy class seats are never super comfy, however, they were just fine."
優點： "Crew always competent & professional"
缺點： "Boarding was chaotic"
優點： "Crew were lovely. Boarding was quick. Flight landed early."
缺點： "Food was average"
優點： "Good food and entertainment"
優點： "Crew and staff were very nice. I got lucky and got the whole row to myself."
缺點： "More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back."
缺點： "More leg room and softer seats would be nice."
優點： "Smooth flight, minimal disturbances, crew extremely courteous and helpful!"
缺點： "Food is below average!"
優點： "Great experience - love travelling Qantas on International flights"
優點： "NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!"
缺點： "Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip."
優點： "Everything went well. boarding and check in."
缺點： "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."
缺點： "Everything - no crew or pilots so delayed. Then engineers on the plane so delayed. No in flight entertainment as broken - plane appeared to be from the 90s as no way to charge devices. Over 2 hours late and the plane was so old we felt like we were going to break up on landing. Terrible experience"
缺點： "No complaints"
缺點： "Boarding is very haphazard, not according to seat numbers, no pre boarding for small babies. Flight attendant spilled juice on me, very unprofessional."
優點： "On time, could have actually been early, but no."
缺點： "Uncomfortable cramped seats, selection of entertainment was dire, nothing I wanted to watch."
優點： "Great leg room. Good food and entertainment."
缺點： "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"
優點： "Staff helpful and friendly. We got there"
缺點： "It’s a small plane without much to offer"
優點： "All of the staff are friendly and helpful and is a good flight."
缺點： "It was raining and I don't like to fly in the rain especially landing."
缺點： "Took forever to disembark from plane"
缺點： "Travelling with baby/kids/family....not good with this plane, And when asking APPLE JUICE for my baby, they so really PELIT ,only give one glass, i cannot asking 2 glass , im thristyyy n need sweet , coz we cannot bring our any kind of WATER to plane.... I will not fly with qantas anymore...."
優點： "Qantas staff unfailingly helpful and courteous."
缺點： "A more suitable lunch that could be eaten more easily , the quiche in a fidley box and nothing to w eat it on was trying."
優點： "Crew were ok"
缺點： "Food was awful and departed late"
優點： "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"
優點： "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
缺點： "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
優點： "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
優點： "Showing their age. Forget WiFi or USB ports. Food ok but can be vastly improved."
優點： "Very smooth, made it alive."
優點： "Flight was late 30 mins"
優點： "The crew was very friendly and attentive."
優點： "on time, easy flight"
缺點： "overcharged for second bag"
缺點： "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
缺點： "The seat for leg was discomfort!"
優點： "Everything was great - arrived early. Excellent service."
優點： "Overall good flight and staff nice and friendly"
缺點： "Nothing comes,to mind"
優點： "Once we boarded the experience was positive."
缺點： "The flight was late causing me to be late for a meeting"
缺點： "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."
缺點： "My business class seat was the bulk head seat. I paid dearly for this ticket and was scheduled to do business in Sydney when we landed. Having both the bathroom and food prep just beside the bulk head seat means that the staff needs to mandate a quite environment so that those persons in those seats can sleep. The staff fraternized with the passenger and I was unable to sleep. I should have been warned about this seat selection. Also the curtain that separates the areas should provide more sound proofing ability. Devastated upon arrival. This was one of my worst Qantas experiences."
優點： "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
缺點： "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."
優點： "New business layout is more comfortable comfortable and private."
優點： "The salmon entree was top notch. Veggies cooked crisp too. Morning muffin was warm. All very yummy:) Wonderful smiling crew."
缺點： "The audio headphones had patchy reception. Needed to wiggle the wires."
優點： "Crew was great, friendly and accommodating. Food was good for airline food"
缺點： "Seat rows are so close together that you have to pay extra for a decent amount of leg room."
缺點： "The dinner meal was dried and pretty disappointing as was the media selection in coach vlass"
優點： "Great staff and entertainment."
缺點： "Boarding took forever. Flight was almost 1 hr behind."