PAD - TPE
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "All went smoothly for this short trip. I booked several weeks ahead but still couldn’t get nonstop from STS to SAN."
缺點： "Sits not suitable for long distance travel"
優點： "Timely and comfortable"
缺點： "The prices of tickets"
缺點： "If they had veggie options or any options for food when they arrived to my seat"
缺點： "Not a broken chair, brighter display screen"
缺點： "Real pain trying to switch planes in Frankfurt. Kept being sent to different areas of Airport. Lufthansa employee's didn't know where we were to go. Would have been nice to have been escorted to where we had to go."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "They got me to my destination safely and the flight attendants were all very nice"
缺點： "United is cramped and very cheap. They don't provide much in terms of amenities compared to a lot of other airlines."
缺點： "Sat in regular economy. Much more cramped than similar section on recent Delta flight. Plug-in for headphones broken so no in flight entertainment. No loss— United only offers Direct TV with few movies and charges $7.99 for the privilege."
優點： "fast take off and good service."
缺點： "the wait time. Sitting on the tarmac for 20-25 minutes in PSP waiting for LAX reaffix to clear. The worst is arriving at LAX at 8;39AM which is earlier than anticipated and not getting a gate opened until 9:25AM (approx) sitting on the runway not being told what is going on and when the captain does make an announcement it is to tell us he apologizes for the delay but then proceeds to announce that he and the crew have to go back and to PSP and LAX four more times. I found that inappropriate to tell us about his work schedule when Im trying to get to the gate for my connecting flight"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "We boarded quickly and pleasantly were upgraded to first class The crew was pleasant and efficient the flight smooth and arrived estly"
缺點： "There was nothing not liked"
優點： "The stuff were accommodating and fun"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Rebooked me a nonstop flight to my destination!"
缺點： "Delays. O'Hare. United. Storms and air traffic control. Looking all across the board, it didn't look like anyone was leaving Chicago anytime soon."
優點： "The safe did a great job"
優點： "Agent at check-in was very, very helpful and accomadating"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "The space in the seat, too narrow, difficult to to strenghten feet. Also the bathroom already smelly, I understand that but needs to have freshener."
優點： "Nothing stood out."
缺點： "having to wait for the flight crew"
優點： "The attendants were friendly, knowledgeable, available. Flight was ahead of schedule."
缺點： "Seats uncomfortable and cramped. Cold inside plane. "Free" Wi-Fi free only after you downloaded app. Didn't know I needed to down load app before we took off so then I needed Wi-Fi to download app, which cost money. Noisy inside plane. Ear plugs would be nice."
缺點： "Seats are crammed up against each other and little leg room plus I am short!"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
優點： "I made it home"
缺點： "No plugs for electrical, no entertainment and no internet. The seats were very tight. Especially the man next to me was 300+ lbs. Also I had to pay for baggage even though I have united cc. American has all these things and doesn't charge me for baggage."
優點： "After Carolyn M. Hamilton asks United Airlines for financial break to reschedule her flight, her broken leg and broken heart quickly heals when United comes through. Wouldn't that be a great headline and story? Thanks for trying."
缺點： "WHEN I TRIED TO SPEAK WITH AGENT SHE GAVE ME A QUITE THE LOOK SHE DIDNT EVEN RESPOND.."
優點： "Nice staff, smooth flight"
缺點： "No snacks offered on any of my 4 flights. Had to ask. Paying for in flight tv, seriously? $25 bag charge each way for a flight that was already over priced compared to delta. Tiny, uncomfortable plane for a 3 hour flight No plan to fly United again"
優點： "Well, my original flight was cancelled due to bad weather, got to spend 2 extra days with my family! Gave up my seat on the last leg of my flight, got a 500$ voucher, put up in a beautiful hotel, w/ a nice meal and transportation. Like winning a sweepstake. Always love United, great airline, great staff."
缺點： "There was nothing i didn't like. Airline of choice, for always!"
優點： "Fast loading and effect attendant"
缺點： "I didn't get any food mainly because of the cost. I did get a complimentary drink. I did not get any entertainment but was under the impression there was a cost. Too short of a flight for that."
缺點： "Ron working the check in desk at United gate B67 to B79 was extremely rude, condescending and combative. I was appealed & offended by him and the way he spoke to me. I also observed his poor treatment of other passengers I will not longer use United Airlines for my flight needs"
優點： "Crew was nice"
缺點： "United is always late it seems"
優點： "It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience."
優點： "Crew was friendly, boarding was efficient"
缺點： "Cabin and seats were dirty, crumbs all over seat. Overhead bin doors kept popping open during flight. Landibg was bumpy, overhead bins opened and luggage fell out, piece of paneling/molding fell off and landed on me. Flight crew just picked it up and stuck it back on. Plane looks like it needs to be retired."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Staff friendly, quick boarding, organized no delays"
缺點： "Food I know it's not a restaurant but the quality was below expectations when compared to a few other airlines."
缺點： "The boarding process is a bit chaotic. I honestly think the wi fi should be free."
優點： "I didn't like anything about it, they will overturn a half hours late, with the excuse "waiting for aircraft"... My first flight was delayed for over four hours, I had to sleep in the airport, terrible company to do business with… Will tell everyone not to use United ever again"
缺點： "Flight worth almost 3 hours late, there was really no reason to be late, they texted at 5:00 in the morning saying the flight was already two hours late on the flight wasn't supposed to be until 5:40 PM. Bad planning, seems very disregarding to people's travel plan, and careless about the whole situation. I would expect at least some courtesy food or the offering of airlines miles points for the late flight. Selfish!"
優點： "I had no complications before/during this flight. It was as if the air travel angels were smiling down on me, making little decisions like, "Sure. Give her that rare luxury of having no one sitting beside her... twice in a row. And toss in not one, but two of those United Airlines cookies." (Those cookies are sooooo good.) Really, at the moment, I can think of nothing anyone could've done any better."
缺點： "On a flight as long as this one was it should have included FREE use of the movies, TV shows, the entertainment feature ."