每天清潔，並在 布魯塞爾飛往 台北的機艙內安裝HEPA高效濾網
優點： "Seat super comfy"
缺點： "All okay"
優點： "Happy crew."
缺點： "more selection of hollywood movies"
缺點： "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"
缺點： "Movie selection"
優點： "The crews were very kind and helpful."
缺點： "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
優點： "Great food. Excellent cleanliness"
優點： "JAL flights to LAX are always great. Good food too."
優點： "Service was excellent"
缺點： "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
優點： "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "No complain"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
優點： "服務 電影 雪糕"
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "Check in was fast, the staff was helpful and nice. Simple streamlined process"
缺點： "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
優點： "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
缺點： "Entertainment system went down but the staff fixed it."
優點： "Best customer service"
優點： "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
優點： "Superb services!"
缺點： "I don't think there's anything I didn't like during my journey"
優點： "Incredibly nice staff made you forget about the older plane model you are in. Decent airplane meals and the nonstop from San Diego makes Japan now a frequent destination for us! I lucked out with 3 open adjacent seats roundtrip woo hoooo!"
缺點： "Movie selection was the same on return flight which was a bit of a bummer."
缺點： "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
優點： "service was excellent. Seating was OK in spite of it being economy."
缺點： "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
優點： "No wait time at check in, boarding on time, friendly crew, clean plane, landing on time"
缺點： "No online check in"
優點： "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
缺點： "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."
優點： "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
缺點： "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
優點： "Excellent service. Flight attendants are consistantly helpful and friendly."
優點： "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
缺點： "The video monitor for viewing movies was dated."
優點： "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
缺點： "No individual AC vents to stay cool on long flight."
缺點： "Sorry, my seat really uncomfortable..."
優點： "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
優點： "If I needed anything, they were on top of it. The food was very good for airplane food."
缺點： "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
優點： "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
缺點： "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
優點： "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
缺點： "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
優點： "Attendants were very supportive. Food was very good."
缺點： "Restroom smelled bad"
優點： "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
缺點： "Food is not that good"
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "the crews were very professional and caring. the food was the best of all so far"
缺點： "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
優點： "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
缺點： "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
缺點： "too little legroom seating is designed shorter legged Japanese"
優點： "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
缺點： "2nd meal, some sort of a rice seafood mixture"
優點： "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."
優點： "staff was pleasant, friendly and helpful."
缺點： "turbulence was awful."
缺點： "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
優點： "Great service!"
缺點： "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
缺點： "the seats are not reclined, not comfortable at all"
優點： "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
缺點： "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
優點： "The crew was amazing. They were all very nice to us."
優點： "Outstanding service as always - ANA rocks!"
缺點： "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
優點： "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
優點： "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
優點： "The service was exceptional"
優點： "The whole process from boarding to exit was perfect. The seats, the food the service was great"
缺點： "The movie selection is somewhat weak"
優點： "Staff and crew were great. Very accommodating."
缺點： "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."
優點： "Food and services"
優點： "Smooth boarding and smiley staff."
缺點： "No tv/ intertainment on the plane"
優點： "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
優點： "Friendly staff, comfortable seats, able to watch new release movies, good food."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Their service"
缺點： "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
缺點： "Flight attendant didn't mention so well about drink service."
缺點： "The dinner was served too late, not right after take off. Also, the portions were way too small."
優點： "Good service"
缺點： "baggage was broken."
優點： "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
缺點： "the smell inside the airplane"
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
優點： "Very helpful and accommodating flight attendants ... all with a smile!"
優點： "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
優點： "Crew onboard and in Brussels where very nice and efficient."
缺點： "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
優點： "ANA is a great airline with a decicated group of professional. I love flying with them!"
缺點： "Can't think of one thing."
優點： "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
缺點： "The in seat entertainment was a bit clunky"
優點： "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
優點： "ANA from Tokyo to Jakarta, ANA- Jakarta to Tokyo."
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "Very comfortable plane and excellent service."
缺點： "Vegetarian food options."
優點： "Food was good, the crew were kind, nothing less than one expected and nothing more either"
缺點： "Not much of a choice when it came to films"
優點： "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
優點： "Friendly flight attendants, clean toilets"
缺點： "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
優點： "Sleeper seats, food and service"
優點： "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
缺點： "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
優點： "Good food and service"
缺點： "Delay too much time"
優點： "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
優點： "Cabin crew was fine, nice smooth flight."
缺點： "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "The food was really good, service was great, and nothing to complain about"
缺點： "I don't have any complaints"
優點： "Efficient and uneventful"
優點： "Great service, accommodating staff. Seats were comfortable."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "The food provided was tasteless"
優點： "Crew services"
缺點： "Seat space, window side, especially foot area no space for my bag and legs"
優點： "Service was friendly and enjoyed the USB charger."
缺點： "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
優點： "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
缺點： "No instructions on how to use the remote for the television."
"Thank you for everything No comment 👌👌"
缺點： "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
缺點： "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Food worse quality than before. No snacks as well"
缺點： "I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone."
優點： "The Cabin Crew is pleasant when you are boarding the plane"
缺點： "If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays."
優點： "Entertainment choices are good"
缺點： "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
缺點： "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."
優點： "cheuk in 快！吾使等太耐！"
優點： "Not really there service are not like before"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "The flight was on time and the crew was nice."
缺點： "The entertainment options and food were outdated and very much unpleasant."
優點： "Everything was great"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "there is a technical issue with the headset input and thus the entertainment system did not work."
優點： "the food is excellent"
優點： "A good time to board"
缺點： "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
優點： "Good choice of entertainment."
缺點： "Food can be improved. A little bit of innovation is needed."
優點： "Emirates is everything we can wish"
優點： "Liked The service and the spacious airplanes"
缺點： "No choice left for dinner and would have loved a snack"
優點： "Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers"
缺點： "Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg."
優點： "A footrest would make the flight perfect."
缺點： "No footrest. Legs got tired. Felt like lifting them up."
優點： "I slept well since I updated to business class."
缺點： "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Professional and courteous behaviour"
優點： "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."
優點： "The food and service. Toilets are clean"
缺點： "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
優點： "Food and entertainment. Didn't crash."
缺點： "There is no leg room, and the seats are so small that everyone ends up leaning on each other. Better pray that you neighbor doesn't show up. Ever tried to eat while in such close proximity to another human? Totally not recommended, yet it's a requirement on these flights. I was not able to eat at the same time as my neighbors. I let them eat first, then ate my food."
優點： "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
缺點： "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "I really recommend this airline. Is worth every single dollar that you pay. Everything is exceptional, the service magnificent, the food is good but the beverage choices are great quality. We really love everything about to travel in Emirates. We are considering to use this airline every time that our destination works."
缺點： "Since they pick up at your house until we landing you feel VIP"
缺點： "Provided a very poor quality hotel, i missed extremely important business meeting in beirut"
優點： "Crew is amazing. friendly. Professional. Food is great. Comfortable seating."
缺點： "Inflight entertainment is a little stale. More recent movies would be great."
優點： "Pretty mjuch ebverything except.."
缺點： "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."
優點： "crew food"
缺點： "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"
優點： "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
優點： "All was good"
優點： "Very courteous flight attendants. I liked the fact that they came from several countries and looked like a strong, united team. I also enjoyed the great selection of movies, music, news, and TV shows. The space between the chairs is more generous than other airlines I used in the past."
缺點： "They can try harder to improve the food."
優點： "Leg space on time"
優點： "The crew was very nice and professional. I want to hightlight the exceptional quality of the meal served"
優點： "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
缺點： "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
缺點： "The temperature was around 18 degrees.i asked several times if they can adjust it to normal the crew kept saying we will ask to pilot etc.no improvement. While facing covid i dont want to get cold!! Secondly no one checked for covid results while boarding and/or on check-in kiosks.i asked during boarding why they are not checking the reports the answer was they thought we had been checked during check-in.totaly fiasco and no alignement.i didnt want to get in a plane people with covid!!"
優點： "Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious."
缺點： "Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight."
優點： "All what you served !"
缺點： "Everything is okey !"
優點： "Service, food, comfort, entertainment."
缺點： "No snacks or water except in the back of the plane. It felt like I was bothering the flight attendants when I went back to get a snack. Most good international flights place snacks in the galleys with drinks so you can grab yourself at any point at your discretion."
優點： "Cost of seat."
優點： "The check in was with a smile and a good service"
缺點： "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
缺點： "Same problem as the first segment (see above)"
缺點： "This flight didn’t take take off on time. It was delayed A whole hour which made me miss my connection flight To Houston."
缺點： "I miss the turkish delights they used to serve"
優點： "Crew was great. Good selection of movies too."
缺點： "The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking."
優點： "Airplane crew was amazingly friendly and helpful"
缺點： "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
優點： "Helpful crew, good food, comfortable seat."
缺點： "flight was delayed for 40 min."
優點： "Great food and on board service"
缺點： "I missed a bit more leg room to be able to sleep ok"
優點： "Turkish Airlines always has decent food and entertainment."
缺點： "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
缺點： "No beer or wine with meals, noisy flight and cheap headphones"
優點： "Food was better than other airline."
優點： "Every thing about the flight but the"
缺點： "The Customer Service at the Istanbul air port is the WORSE service I have ever seen in the entire world, in fact you can not call it customer service, these people duel on older people that depend on their services and they treat them like garbage. I have always like Turkish Airlines but now I will try to go with any other Airline because of that problem, all their flight are routed true Istanbul and I do not want to risk being stacked there again!!!!!"
缺點： "More service with flight attendants walking around to offer drinks would have been better"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Nice business lounge with healthy food Rich entertainment despite of old fashion personal screen"
缺點： "Overcrowded boarding place No special car for business class passengers Bags not delivered at arrival for me as a business class passenger and absolutely no information provided by Turkish. This is just to show that the marketing approach for flights decided to Africans is not a priority"
缺點： "Flight attendants need to be friendly ."
優點： "la comida y el serivico del personal arriba del avion"
缺點： "No me gusto la espera en algunos boarding de los aeropuertos"
缺點： "Headphones did not work"
優點： "Great experience for my first international flight."
優點： "Amenities. Flexible food options if requested ahead online. Bilingual staff."
缺點： "Less legroom than others. Small drink proportions."
優點： "Great service on and off board. Great and very comfortable airplane."
優點： "The food on Turkish is excellent, and it seems they come through every hour to offer water, coffee or tea between meals. The entertainment is also the best system, with the most options I have seen on any airline. And the seats are much more comfortable than most planes- the headrests bend so much, you can actually sleep without your head rolling off the headrest!"
優點： "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
缺點： "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
優點： "I did like it"
缺點： "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
優點： "Great service and the aircraft was clean and comfortable"
優點： "The flight from Istanbul to New York was great. Excellent service, good food, free drinks throughout, comfortable modern plane with wide selection of entertainment. Great layover at Istanbul Airport with lots of selection for food and drink. Far better than any direct airline that flies new york to tel aviv so if you don't mind a layover choose Turkish."
缺點： "Free WiFi at Istanbul Airport requires sms authentication which makes no sense on an international trip."
缺點： "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"
優點： "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"
優點： "I really like the food and the crew members. they all were very kind and nice to us."
優點： "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"
優點： "All flight segments were on time, the crew was very pleasant, but the main thing was that I felt that the cabin noise was lower than the other airliners .... ????"
缺點： "no issues"
優點： "Most of the staff were friendly and helpful, and the quality of the food was rather impressive for a plane flight. I liked the number of selections that were available per the movies and media based entertainment on the flights."
缺點： "A few of the stewards and stewardesses had a bad attitude; as if they had brought on board some format of negativity. I understand the flights can be long, but there's no need for bad behavior towards customers."
缺點： "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
優點： "Crew were professional."
缺點： "The smaller size planes have less leg room for a coach for shorter flights. The seats I booked initially were changed on me. I don't like that."
優點： "Entertainment (movies) always helpful to pass the time."
缺點： "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."
缺點： "Canceled the outgoing flight"
優點： "Friendly people , correct timing , good prices"
缺點： "The chairs didn,t go well for sleeping And we had 12 hrs to do ."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Crew food and entertainment system had many options which helps on such a long flight"
缺點： "Leg room was below average. Entertainment system only had movies. No tv shows so nothing of short duration"
缺點： "Delay, had to sleep over at the airport, no hotel provided."
優點： "Yes, Very good"
優點： "The plane size & comfort was excellent. The staff were very friendly"
優點： "Usual faultless KLM experience"
缺點： "Flight got cancelled"
優點： "Newer plane, crew was amazing, seats were adjustable"
缺點： "The KLM crew are always great serving and treating you. Well above many other airlines."
優點： "Slow service."
缺點： "Better communication!"
優點： "Great crew, comfortable seating with enough leg room."
缺點： "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
優點： "Very professional"
缺點： "Lost luggage"
優點： "Service is awesome. Food is great."
缺點： "People with short connection are affected by the 15 to 25 minutes delay."
缺點： "There was no wifi on flight"
優點： "The space at my feet with the chair in front was a bit akward."
缺點： "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
優點： "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
缺點： "Not having to walk outside in Edinbur4gh to board the flight."
優點： "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
缺點： "not really"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "My seat at the window was great and the staff really friendly and courteous!"
缺點： "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
優點： "Nothing to mention"
缺點： "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
優點： "Efficient boarding system, clearly signposted. Professional staff"
優點： "The staff tried to help me when it was evident we would not arrive on time"
缺點： "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
缺點： "Very slow service at checkin, was not even available when I arrived at the airport"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
優點： "Restrooms clean, decent food and drink, nice cabin crew."
缺點： "No complaints"
優點： "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
優點： "The entertainment options were good."
優點： "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
優點： "Friendly in-flight personell"
缺點： "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
優點： "Friendly attendants. Decent food, and frequent snacks and beverages."
缺點： "No charging ports for electronic devices."
優點： "Nothing really"
缺點： "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
優點： "Friendly staff, good service and on time departure/arrival."
優點： "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
優點： "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "Dutch sub titels would be nice."
優點： "newer plane, good staff"
缺點： "need better and more food options, more often"
缺點： "OLD plane without comfort or entertainment"
優點： "Loved the service...everything was excellent"
缺點： "The bus class seat was a bit narrow at the feet"
優點： "The crew service is impeccable. Ground services very friendly and professional."
缺點： "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
優點： "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
缺點： "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
缺點： "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
優點： "Free wee cake."
缺點： "Nothing in particular."
優點： "Good and plenty of food available."
缺點： "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
優點： "captain was great."
缺點： "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
每天清潔，並在 布魯塞爾飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 布魯塞爾飛往 台北的機上會提供口罩
從 布魯塞爾飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 布魯塞爾飛往 台北的彈性機票