Economy class clean, business not so much!
優點： "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
缺點： "Less confusing controls on the equipmentl"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Good was amazing ; leg room was great per ticket price; and cabin crew were kind"
優點： "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
缺點： "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
缺點： "Service, boarding, entertainment system was old difficult to navigate"
優點： "Crew was great. Boarding was great"
缺點： "Less air condition towards the end."
優點： "Everything was outstanding"
缺點： "Nothinng really"
優點： "cheuk in 快！吾使等太耐！"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Everything was nice.."
優點： "ICE is amazing, excellent food also in economy, comfortable seats."
缺點： "If you sit on the double seats in the back you have to wait a lot to get off the plane."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Staff helpful and courteous under difficult conditions."
缺點： "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."
優點： "The crew was both friendly and attentive. I was satisfied with their interest."
缺點： "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
優點： "Still not there"
缺點： "I am still waiting in Dubai for the flight to Nice. The flight is 24 hours late"
優點： "The in flight crew was friendly and helpful."
缺點： "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
優點： "Everything was good especially the spacious seats and food"
優點： "Awesome expirance with emirate fight"
優點： "The entertainment was comprehensive. I also liked the number of options for the complimentary beverages."
缺點： "The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland."
優點： "entertainment, legroom"
缺點： "unacceptably atrocious customer service by crew at checkin. i was starting to think i accidentally got a wizzair ticket instead of emirates. shockingly poor manners."
優點： "Food, Legspace and services"
缺點： "Crew wasnt tht helpful"
優點： "Wow I was pleased to see lady with sign daying Dublin Passengers this way"
缺點： "All Good"
優點： "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
缺點： "The bland food. Tell the chef to be more creative with cholestral free meals."
缺點： "They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible."
優點： "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The service the movies the food"
缺點： "Me, my husband and my daughter didnt get seats together in the aircraft though we checked in before 48 hours."
優點： "The flight attendants were very professional, friendly and attentive. We were also impressed with the amenities -- every passenger received free headphones, drinks, pillow and blanket."
缺點： "The overhead lights did not seem to align with the correct seats."
優點： "enjoyes my trip"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Was upgraded to business class. Crew was incredible, food was incredible."
缺點： "Everything was perfect"
優點： "Nothing at all"
缺點： "Flighet delay"
缺點： "The crew was too tough was us not to hit helpful at all ."
缺點： "Crammed, staff poor"
缺點： "Late take off"
優點： "Flight was comfortable, plenty of legroom, good entertainment options"
缺點： "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
優點： "They boarded us very fast."
缺點： "The food is same"
Everything was perfectly fine! The crew members are all polite and generous! The service was first-class! Turkish Airlines is the best of the world!
缺點： "Everything was good"
優點： "The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order."
缺點： "The boarding announcements were not audible where I was sitting in the airport, so that should be better."
優點： "crew on the aircraft was polite and with service attitude ."
缺點： "the flight was almost 2 h late without any explanation from the ground crew whats is going on , why is the aircraft late and what would be with the connection flight in Istanbul. while arrived at Istanbul it was total mass : representative of turkish airlines was waiting and focused on a group from Korea or china , helped them and barely answered other passengers who didnt know what is the status of their connection flight , which was not shown on the screen ( to tel aviv for example ). then it turned out that my flight took off 15 min before and i was approached to turkish desk to get voucher for poor meal at 2.30 am in the morning and a new ticket . that was poor compensation for 2 h delay in BUD and delay to substitute flight that took off on 7:45 am , almost 6 h later in istanbul . i was forced to run at the airport like a mad instead of having a rep of the co , explaining the passengers where to go and get their new flight ticket and not run hundred of meters with no address in the terminal area . that experience was so bad i havent been through for 13 years . i arrived TA after 14.5 h of trip for a flight who to take 4 h net including istanbul - TA ."
缺點： "Checking in on line was not available which invited a standby seat for an overbooked flight that was purchased 5 months ago. Probably Will not use or recommend Turkish airlines in the future."
優點： "Food was excellent. The built in entertainment from movies to games was amazing! It saves you space from having to pack a bunch of electronics."
缺點： "I always enjoy a window seat but the people next to me didn't get up at all! So I was stuck sitting and didn't have a chance to stretch my legs. Not the airlines fault of course. If you put your seat back a little, it just pushes your knees farther forward."
缺點： "Same problem as the first segment (see above)"
優點： "Same as above"
缺點： "Same as above"
優點： "The puntuality funny information video."
優點： "The food was good!"
缺點： "I wish there was more legs room - 11 hours it iss long time to stay in one place"
優點： "My flight from Budapest to Istanbul was delayed by weather and heavy flight traffic in Istanbul. At booking time, I had only a 1 hour layover, which I commonly NEVER schedule. Upon arrival at the IST terminal gate, I exited quickly and was met at the end of the runway by a Turkish Airlines customer service rep, permitting me to transit directly to the transit lounge, rather than sending me back through security yet again. As she looked at my boarding pass for the next flight, she knew who I was and she sent me directly to the proper gate for my next flight. Turkish Airlines, you ROCK! (My bag even made the connection!)"
優點： "Good movie selection and food, crew were very friendly."
缺點： "I felt very cramped in my seat and it was hard to not slide out or to the side."
優點： "Food was good. Flight was good. Crew during the flight was good"
缺點： "Service provided during the transfer at Istanbul was not good. Wheelchair assistance was not provided. Staff at Istanbul was not helpful. Directions were not clea.flight"
缺點： "They stole Items from my bag"
優點： "Movies, I had leg room. Nice friendly staff .."
缺點： "Internet would not work"
優點： "The check in at Budapest was very helpful."
缺點： "Our flight was delayed from budapest to Istanbul, causing us to miss our connecting flight to San Francisco. The staff was rude and unhelpful in finding a way home, ultimately sending us to New York City for an overnight layover without hotel accommodations. We had to sleep at the airport for a morning flight to San Francisco, causing us to miss work. This was the worst travel experience of my life."
優點： "Food drink"
缺點： "Knee room tight"
優點： "Turkish Airlines is a wonderful airline. The service was excellent and the food was delicious and plentiful. They are organized and helpful. On time and smooth flying and landing."
缺點： "Seats are very tight (for those of us who always have to fly economy). Wish there was more legroom."
優點： "Crew and entertainment were above average."
缺點： "The loading process was very long and delayed the flight. It was also very warm on the flight...uncomfortably so."
優點： "Staff was friendly"
缺點： "Seats too narrow and no leg room."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "The entertainment system touch is poor. Unable to use when it does not respond correctly"
缺點： "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
優點： "Great experience for my first international flight."
優點： "Good entertainment system, nice food"
缺點： "Bad crew. I was so thirsty and asked for water several times but never got them. Left the plane with a huge migraine"
優點： "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
缺點： "Nothing. Excellent experience"
缺點： "The plane was late, we missed our connection. Turkish Airlines also lost our baggage."
優點： "The service and food"
缺點： "Seats are to cramped."
優點： "The entertainment specially the Turkish airline safety part"
缺點： "for short trip no need for mugabelat before food"
優點： "Plane was clean and comfortable. Crew were courteous. Hot sandwich tasted great."
優點： "Appreciate highten security checks giving "secured" feelings to passengers."
缺點： "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
優點： "Service and food"
缺點： "Leg room on flight"
優點： "The included meal/drinks is always a bonus on these shorter flights and makes a difference."
缺點： "I had a pillow of my own and so it didn't matter too much, but I noticed the lack of a pillow on this early morning flight."
優點： "Great short flight, even with a meal!"
缺點： "Everything was good"
優點： "Excellent service. Food was great too!"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
缺點： "Bumpy on the way back."
優點： "The flight out of JFK was late. I was seated way in the back. If the steward had not thought to offer me an empty seat way up in the front, I would not have made my connecting flight."
缺點： "my seat back did not recline."
優點： "sevice, personnel"
優點： "Checking online and reserving seating arrangement."
缺點： "The desk did not open earlier than the other airlines."
優點： "Staff was very nice and friendly. Overall, it was a good flight"
優點： "I loved the comfy space of my seat, the amazing service crew and the good meals served. Highly recommend and looking forward to fly with them again."
優點： "Salmon salad and fresh orange juice on economy class is very unique."
缺點： "Our flight was direct to Bari but suddenly we see that it is not ...."
優點： "very professional, great entertainment. can sleep well over 10 h trip"
缺點： "feels weird to fly above Budapest on the way to Budapest"
優點： "Loved Turkish Air. This was my first flight with them and I will fly again with them!!"
缺點： "They don't have sufficient reserves of food."