每天清潔，並在 水牛城飛往 台北市的機艙內安裝HEPA高效濾網
優點： "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
缺點： "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."
優點： "Crew was attentive."
缺點： "Was seated near some noisy distractions i.e. crying baby."
優點： "Seat comfortable"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "crew was excellent and food was great"
缺點： "boarding disorganized, business class seats were average and screens too small"
優點： "This was the big league of airlines. Great staff, presentation, service, food, entertainment. Felt appreciated as a customer during the entire experience."
缺點： "Extra checked bag fee was very costly, nearly $100.00 (CAD)."
優點： "Good service, 6 hour flight with 2 free meal!"
優點： "Everything. Will definitely chose them again."
優點： "Got me there and back on time!"
缺點： "Could've had a larger movie selection"
優點： "Your flight always delay. Suck!!"
缺點： "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
缺點： "A little bit crowded"
優點： "Comfortable flight with a nice crew. An overall good experience."
缺點： "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
優點： "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
缺點： "Very limited movie/entertainment selection."
優點： "Excellent service and delicious food and clean."
缺點： "No wifi on board. Not many movies."
優點： "On both of my long haul flights I had very nice, new planes to fly on which were very clean. Staff was incredibly friendly and accommodating despite having a huge number of people to attend to. Food was good when I ate it. Seats reclined very nicely and there was the most room I've had on a flight ever. Still cramped, but you take what you can get! Would definitely fly again."
缺點： "2 complaints I would pose. 1. If we're flying on a super long flight overnight, do you have to turn on every light in the pane to serve food? Can we not keep it kind of dim while literally everyone is trying to sleep? Also, why are you serving a meal at 3AM?! I know we took off 2 hours ago and people may want food before we get into the bulk of the trip, but it's 3AM! Everyone just wants to sleep and now the lights are on and you're offering me a full meal?! Believe me, it's great that you're trying to keep me fed, but come on, we've got 12 hours of flight left to go! 2. The movies offered were really sub par. The "new releases' only had a handful of movies I'd even heard of before and only like 3 I even cared to watch. The "movie classics" were the same way. Gotta step up your movie options when I'm trapped in your plane for 14 hours."
優點： "Crew attended to my needs seriously and in a timely fashion."
缺點： "High chance of getting delay, this is mostly because of the nature of Korean air."
優點： "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
優點： "Best service, clean airplane, flexibility check-in procedure,"
缺點： "Food was not good except bibimbap. I ordered instant noodles instead."
優點： "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
優點： "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
缺點： "cheated by kayak. I paid full pay as mention on your wave sight but did not provide the hotel for 20 hours plus long transit. I spend 20 hours plus at the airport without any support form staff. Korean air please don't accept any ticket agent who will give a ticket to passengers with 20 hours transit time and no accommodation. good Korean air but bad kayak."
優點： "They have a enough space even economy’s seat."
優點： "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
優點： "Attentive service, very detail oriented to avoid any mistakes for the traveler"
優點： "Korea Airlines is the best!"
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
優點： "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
缺點： "Great flight! Great service! Great food!"
優點： "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."
優點： "I have flown many times with many airlines, and I must say that Korean Air is by far THE BEST. From staff to food to entertainment. They crew will go out of there way to do what they can to ensure you have a comfortable and good experience. I will DEFINITELY fly with them again. Kayak was very user friendly also."
缺點： "The flight was very lomg, but nothing could be done to remedy that."
缺點： "I would have appreciated more movie options and TV show options on the entertainment monitor."
缺點： "Flight change ruined whole trip. Return flight is diverted to another country. Overall it was an awful experience"
優點： "Good customer service"
優點： "upgrade the food quality"
缺點： "Uncomfortable seats"
優點： "Friendly staff"
優點： "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
缺點： "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
優點： "Great service overall . Crew was very nice."
缺點： "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
缺點： "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
優點： "Plane was spacious, clean and flight attendants were very nice and professional. Food and entertainment was excellent!"
優點： "After requesting a special meal, the flight attendants made absolutely sure of my identity before passing the meal to me (which was GREAT!). Having the pillow, blanket and headphones ready in place when boarding was considerate of Korean Air. Of course, no matter what, having to ask people to accommodate the requests to use the lavatory got old really fast (I had a window seat) but it's what had to happen. Overall, for such a long flight, the airline is a pleasant one with which to fly."
優點： "Other than the cramp seat on the a330 from incheon to bangkok, the rest of the flights experience were excellent. From the check in desk to cabin crews and the staffs at incheon were amazing. I dont know how some carrier get away with such an inferior customer service! Kudos to the Korean Air!"
缺點： "The food choice is good as long as you stick to the korean menu. It would be good to have a light menu such as congie or rice poridge for a meal. As certain type of meal can be very unkind to stomach on a long flight."
優點： "Free same quality"
優點： "Seat spacing is actually sane - so much better than US airlines"
優點： "Entertainment on seats"
缺點： "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
優點： "see first message"
缺點： "see first message"
缺點： "INTERNET is difficult to figure out in these AA flights"
缺點： "Fly faster"
優點： "Crew was horrible. The flight attendant was rude to clients for no reason. On a power trip"
缺點： "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."
缺點： "This leg of my trip went off without a hitch boarding and crew were very professional."
缺點： "More seat room side to side"
優點： "Yes the flight was slightly empty so I had a ton of room!!!!"
優點： "Arrived earlier than scheduled."
優點： "Getting off the plane"
缺點： "3 hours late flight- customer care very insensitive and unhelpful"
優點： "Kayak was helpful with all the reminder and alerts. The staff was extremely friendly."
缺點： "My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me."
優點： "Good flight overall"
優點： "The staff was great, they were on point tending to the needs of all passangers. Good leg room"
缺點： "The plane was old, it did not offer the amenities of newer planes. The jacks to plug the earphones weren't working"
優點： "Flight was delayed then cancelled. No explanation, apologies, or provision for accommodation was made or offered!"
優點： "Plane was surprisingly spacious in coach and very clean."
缺點： "They seemed to have entire plane boarding in group 6. Hardly anyone boarded in groups 1-5, and when they called 6 the entire gate area lined up."
優點： "Got to Nj safe"
缺點： "3hr delay leaving; delays in getting bags at baggage claim"
優點： "Did not even have food for sale was given a cookie for 4 hour flight and food services at airport was closed so this was pathetic and miserable finally three immigration officers for 4 international flights so we waited for 2 hours"
缺點： "The whole trip was miserable..., flight attendant and pilot were the only nice thing about this trip"
優點： "The gate was close to security, quick embarkation, departure on time, kind and professional service, decent size aircraft and overhead bins."
缺點： "Kind of dated, wifi didn’t work."
優點： "The crew was friendly and efficient, the pilot kept the passengers informed about the delays and updated gate info, etc. well. The seats and interior were cleaner and in better shape than I remember from the last time I flew American."
缺點： "The flight was delayed waiting for crew. The pilots arrived, then a couple of stewards and finally the last steward. Then had to de-ice and wait in line for takeoff. Made my connecting flight with 6 minutes to spare. Never received beverage service. Took 20 minutes to do the first 6 rows and then was discontinued because of turbulence."
優點： "I had a great experience on my flight and the staff could NOT have done a better job. I want to thank everyone from the boarding gate to the deboarding gate, for such a nice experience. But listen up Americans, the entertainment would’ve been better, if one: the internet was free like it was in MEXICO! And two: the sound worked for the movies. (That might’ve been my fault... or my phone’s fault). But, the free texting was something only available in a country to which Donald Trump (the most patriotic American in his whole wide mind) thinks is so inferior! What’s up America? Can’t afford to give us free WiFi in our planes? I hear ya... What’re you gonna do Trump, build a wall around the United State’s overpriced internet service?!? Just kidding folks! I had a great flight!"
缺點： "I didn’t like nothing! Haha... see that just sounds cool and negative to say... but if you want to get technical and check my syntax and grammar and stuff, that means I DID like EVERYTHING! And I did! Thanks American I appreciate you!"
優點： "None of the experience was pleasant"
缺點： "First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful."
優點： "First time flyer with American airlines and the service was impeccable"
缺點： "Nothing to dislike"
優點： "Good service, great entertainment."
缺點： "Small seats, older aircraft."
優點： "Everything was great about my flight from Buffalo. Friendly people, easy boarding and flight was smooth as I expected."
優點： "Fast service, wonderful crew"
缺點： "Our seats couldn't recline. It was such a long flight and sleep was difficult in a sitting position."
缺點： "Horrible long delays."
缺點： "The worst flight attendant I have ever seen."
優點： "Flight attendant"
缺點： "Delays Was told my ticket had been canceled"
優點： "Flight got cancelled"
優點： "Eveything ran smoothly"
優點： "Left and arrived on time. Crew was friendly and professional."
缺點： "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."
缺點： "5 hr delay"
優點： "On time, upgraded at Dallas"
優點： "Flight was on time and boarding went smoothly."
優點： "Relatively smooth flight"
缺點： "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
優點： "Everyone was so nice"
缺點： "They didn't give me a drink"
優點： "Great round trip flight! I was traveling on vacation with a group of 6. We all had no issues. I pray all my flights from this pint forward will be this effortless."
缺點： "Live Tv CNN did not work"
優點： "AA provided free headphones, free movies, music, and such."
缺點： "The flight was cancelled. this is the third flight that has been cancelled to this destination. I waited for 7 hours in the airport and caught a flight on stand by. Because this has happended to me before I knew how to get a stand by ticket right away even though I was scheduled on a flight for later that day. Much later."
缺點： "No tv.. Rude customer service n my luggage got lost.. I will make to stay away from aa"
優點： "My flight was late leaving buffalo ny which caused me to miss my connecting flight in Phl.... Never once was this delay communicated to ONE person sitting at the gate in buffalo. I even asked the attendant in buffalo if the plane was present at 1:10 pm and he responded that it would be landing in ten minutes. We were scheduled to board at 1:16 although I am highly disappointed to have gotten home 2.5 hours later than anticipated...communication is my biggest complaint here."
缺點： "See above"
優點： "On time. Smooth flight."
缺點： "A bit of wait I'm the taxi area in Miami. Not AAs fault double."
優點： "The food"
缺點： "Crew and the fact that they lost my bag"
缺點： "How small the plane was. Not much personal space and I am a shorter person."
優點： "Because our first flight to philly was extremely late we were going to be unable to make our connecting flight to Wilmington sooooo had to cancel cour whole vacation to myrtle beach"
缺點： "Read above comments"
每天清潔，並在 水牛城飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 水牛城飛往 台北市的機上會提供口罩
從 水牛城飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 水牛城飛往 台北市的彈性機票