More clarity when boarding. Other than that a very smooth experience.
You should add little bit more snacks.
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
缺點： "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
優點： "Vegetarian food"
缺點： "If you provide blankets"
優點： "The overall trip was amazing"
優點： "cheuk in 快！吾使等太耐！"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "gate was poorly labeled. Screens and boarding card said "E11" but there were 3 gates "E11A" "E11B" and "E11C" and most passengers wasted time trying to find the right one (including "E11C" which was the first gate # passengers saw, and required going up stairs to a different floor to determine it was the wrong gate). Terrible signage, awful experience. Someone should be fired."
優點： "Everything was great"
缺點： "Emirates service has fallen over the last several years"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Boarding was good"
缺點： "Peanuts !! Ban them please"
優點： "The flight"
優點： "Crew very nice and helpful, food was really good and entertainment was very good. The plane was also very clean, i would definitely fly with emirates again"
缺點： "Being late and have 24 layover at Dubai . Am still at dubai"
缺點： "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"
優點： "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
缺點： "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
缺點： "They treat you what kind a color your Skin color"
優點： "Overall top service."
缺點： "A little too directive, exemplified by ordering people to pull down their window shades, for my Americans can mentality. Otherwise great!"
優點： "Food ,seat,everything was just great"
缺點： "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Love the idea of informing every leg of my flight. Thanks"
優點： "Almost $1400 value items were broken in my two fregile box/bag."
優點： "Spacious, great entertainment selection, crew is very attentive"
缺點： "Not all seats can lean back"
優點： "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
優點： "The food was better than others and beverages were served often. In flight entertainment options were impressive."
缺點： "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom."
優點： "Crew was great, entertainment options expansive, food decent"
缺點： "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."
優點： "I like the confirt and the on time flight."
缺點： "As I'm pilot and being my first flight in a A380, I would like to visit the plane what was denied by a cabin crew."
優點： "Staff did their best and were polite but ultimately had no solution for the issue"
缺點： "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."
優點： "Crew was pleasant and friendly."
缺點： "The plane seemed old compared with my flight to Dubai the morning of May 4, 2017."
缺點： "Very cold. Limited new/quality music to choose from..."
優點： "The experience as a whole was great!"
缺點： "My meal option wasn't available."
優點： "The environment was good and clean The food was on time and fresh"
優點： "As above"
缺點： "As above"
優點： "Flight staff was responsive and courteous."
缺點： "Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff."
優點： "First time on Emirates. Love the entertainment system and the staff is friendly and incredibly professional. Will travel Emirates whenever I can if I am traveling internationally."
缺點： "I watched only one movie, but the selection seemed good."
Thanks to Air Canada for putting on this extra flight so we and others could get out of Nova Scotia ahead of the storm.
缺點： "Would've been better if Air Canada had not downgraded the land to a propeller plane!"
優點： "Everything was great. From food to entertainment was great."
優點： "There was one crew member was passive aggresive and doing his best to annoy the whole trip, I had to get other crew involved, he was hitting on my friend as well....."
缺點： "This was a United flight sold as Air Canada to me and Lufthansa to my friend. This made check in twice as long since we went to the wrong counters. The quality was horrendous for an international flight and the entertainment system was broken. I paid atleast 50% more than I should have. Never fly UA"
優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."
缺點： "Freezing in the cabin that morning."
優點： "Three hour delay, endless gate changes and basically no information shared as to what was causing all the problems. Don't think I'll use Air Canada again if they can be avoided."
優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."
優點： "the over seas flight was fine... once we got on board"
缺點： "The desk does not open until two hours before your flight. Our flight was canceled, 10 minuets before boarding .... with no recourse we were booked on the next day. It took the airline 3 hours after the cancelation to get out luggage back. When we finally got out, the next day, our flight was delayed and we almost missed our connection. Every one who was trying to make the same connection said that every time they fly Air Canada they are always running. We needed up being the last ones on the plane.... they gave away our seats so we were separated for 12 hours. And shoved into corners!!! Our bags made it two days late."
缺點： "Steward. & meals"
優點： "Seats were comfortable. Food was OK."
優點： "I hadn’t been on a plane in almost 10 years. People were very helpful at the airports. The plane ride was comfortable. The crew was nice both ways. I would. The price was excellent!"
優點： "This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was fantastic . The entertainment system made the flight go by better. Over all an excellent experience"
缺點： "Flight was delayed for 3 and half hours."
優點： "No surprises."
缺點： "Didn't board as I missed the connection."
缺點： "In-seat entertainment - screen not working"
缺點： "No vegetarian options"
優點： "I didn't really care for to much, I was just thankful I made it safely!"
缺點： "By far the WORST experience I have ever had flying international as well as the most costly due to flight changes and delays with your airline.I WILL NEVER fly air Canada again!!!!!!"
優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."
缺點： "Food was grose. Seat was located on an emergency exit and supposed to be "preferred". Worst seat ever. Right next to the window is very uncomfortable since your stuck to the wall if the plane. Theres no window on that row. But this specific seat is awkward and very uncomfortable."
優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"
優點： "Flight attendant was helpful when I had a personal health issue."
缺點： "Pay for snacks on a 5 hour flight? What do you really get for a ticket that cost over $500. US? I paid for noodle soup. They gave me a fork to eat it after they bumped into me and spilled the hot liquid on my sleeve and slacks. Then when I went to eat it I realized that the noodles were not cooked through. they were rubbery. the liquid was tasty, but with a fork how much can you taste. Ended up giving it back after eating about 1/4 of it. Seats had no leg room even though was a larger plane. Had restless leg from the very beginning. Legs were in pain the whole time."
缺點： "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."
優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"
優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."
優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"
優點： "That we ended the trip safely."
缺點： "Paid the trip to Lufthansa and flown with Rouge not even Air Canada ! Big disappointment, never again."
優點： "Flight was fine. Staff was fine. No complaints."
缺點： "Although the food was abundant and tasted good, it was rather heavy. Lots of starch (and chocolate!). That kind of food may be fun and satisfying, but it's not really the best thing for middle-aged adults who are sitting on an airplane for 10 hours! If you can work in more fruits and veggies or light desserts, that would be great! Regarding entertainment: We could not connect to the entertainment system, so we watched a DVD that we brought along with us."
缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."
優點： "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."
優點： "I was able to fall asleep, because I was dead tired. It was like every other flight on a tiny plane; no better, no worse."
缺點： "The flight was delayed, and the Toronto Airport terminal for Pittsburgh was awful."
缺點： "Horrible, the most uncomfortable plain I ever been to"
優點： "Very good !"
缺點： "the delay coming and going"
優點： "The crew was nice and the flight landed on schedule."
優點： "The crew were attentive"
缺點： "This is an old plan that desperately needs upgrading: it's visibly worn down, the seats are old and uncomfortable, bathrooms were gross, etc. I was also surprised to have to pay for food on a nearly 6 hour, international flight. But even with that said if you're going to make people pay have a decent menu and make sure you have everything available that's on the menu. Amazing how different this flight was from our Munich to Toronto flight."
優點： "The crew was nice"
缺點： "9 hours + flight with no entertainment and HORRIBLE food (it didn't even bit hunger). Not that it would make a difference, but the people on the back of the plane only had one choice of food instead of the usual chicken or pasta, for example."
優點： "Food is okay. No delay on time flight I enjoyed it"
缺點： "So far nothing flight attendants are very nice"
優點： "Great service, friendly staff, fuss-free boarding, good entertainment selection."
缺點： "Plane could have been slightly cleaner (eg replace old, ratty in-flight magazines). Food was reasonable but a bit bland."
優點： "At $320usd per person per direction, you can't beat the price thanks to whatever magical gremlins Kayaks employs to fix prices for them...we flew Air Canada and we'e very pleased with their fleets new addition of 787 dream liners. Do yourself a favor and find a flight on this aircraft. From takeoff to landing, there was never a question about our safety and comfort, and the sleek, organic aesthetic of the dream liner somehow met a new standard for both ergonomy and tech/entertainment. I especially found the sub ports in my personal screen useful."
缺點： "Transatlantic flights are too long. Hurry up Science, magic me up some low earth orbit/sonic+ future jets already...Jaesus..."
優點： "The pilots were EXTREMELY polite, informing us through the intercom why everything is delayed. SUPER flight through the rain!!! FANTASTIC PILOTS!"
缺點： "We were Stuck INSIDE the plane for an hour. If there is a delay either offer a refreshments or let us go back inside the air port and get a refreshments. The crew were unprofessional, i travel enough and this crew was the worst I have seen. On top they offered No hot beverages. Upon my request of a simple cup Of coffee the flight attendant said, NO, ask if I wanted a coke. It is great that he is giving me an alternative but he can simply appogize that he has not made any coffee and be sincere about it. TERRIBLE service all together. We all in the plane have appointments that now we are late to, crew showed no concern."
優點： "Must have been a newer plane. Very quiet engine comfortable seats. I didn't use any onboard entertainment except my own."
優點： "Staff were great"
缺點： "Air conditioning malfunctioning until the plane took off meant that the cabin was extremely hot and humid. My headphone jack didn't work so I couldn't even watch a movie. Otherwise everything was fine"
缺點： "Simple mistakes which could and should have been avoided made us late. The food and drink service should not have been a charge on such a long flight."
優點： "Everything was basically on time."
缺點： "Air canada should still give snacks like west jet."
優點： "Very friendly staff."
缺點： "Left late so missed connection. Was put up in a mediocre hotel."
優點： "It has good fair, and check-in desk person in FLL was very nice and helful, as I was traveling by my self with two kids."
缺點： "Nothing to snack for kids on the plane, delay of 1:35 minutes inside the aircraft with kids, having to be seated still."
缺點： "Flight was delayed 2 hours"