優點： "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Hi do veg meal could have been better and communication about my bags could have been better ."
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "Good flat business class seat allows for actual sleep!"
缺點： "Seat padding good for a seat, but too firm as a bed"
缺點： "Food and more profesional crew"
優點： "Crew is very good and efficient, generally very friendly and helpful. Seats are fairly spacious and comfortable. The flight was only slightly delayed. Food and drinks are quite readily available. Meal quality is nothing amazing, but it's definitely not bad."
缺點： "Bathroom is clean, but could be better if more attention is being given."
缺點： "flight always late as usual"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia."
缺點： "I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance."
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
優點： "All the flights had bad Kosher food"
優點： "Smooth boarding"
缺點： "Air hostess did not offer hot drinks"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Boarding on time"
缺點： "Food was not fresh. Some crews could not understand English well"
優點： "We got to our destination"
缺點： "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
缺點： "Kosher meal served lukewarm"
優點： "The Stewardesses were polite"
優點： "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
缺點： "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
優點： "Comfy seats and the entertainment for economy class were the best perks and price as well. Flight was also on time."
缺點： "The food was just awful. 2 meals were provided and both were chicken or beef with junky dessert. Bring your own food."
優點： "Superb crew and excellent service."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
缺點： "I lost all my bags. FIXED IT"
優點： "Great crew. Super friendly."
優點： "Confort and service"
缺點： "1-hour delay due to inclement weather"
缺點： "It was a great experience"
優點： "Every thing amazing"
缺點： "This trip really excellent Thank you Turkish Airlines"
缺點： "The Ground crew didn’t know how to add a bag"
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
缺點： "Same problem as the first segment (see above)"
優點： "The crew was excellent, the food good."
缺點： "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."
優點： "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "The flight was excellent, with good food and good service. The crew was very professional and courteous."
缺點： "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."
優點： "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
缺點： "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."
優點： "Professional and friendly staffing, comfortable flight."
缺點： "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."
缺點： "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
缺點： "Enjoyed the hotel stay on the long layover"
優點： "Will definitely fly Turkish Airlines again!"
優點： "Great experience for my first international flight."
缺點： "No being able to rebook!"
優點： "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
優點： "love the food and the crew service."
缺點： "Aircon could have been better. Someone got sick during the flight because of that."
優點： "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"
缺點： "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
優點： "Lots of crew members Pay attention Food was good"
缺點： "The boarding was chaotic"
缺點： "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"
優點： "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
缺點： "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"
缺點： "The flight was cancelled so that's it!"
優點： "Entertainment options were excellent for adults and ado. The crew were very accommodating"
缺點： "Screaming children and passengers that don't follow simple instructions or cue with respect"
優點： "The service was okay."
缺點： "There was a woman sitting behind me with a loud child that kept kicking my chair."
缺點： "Some of my electronics, clothing, and personal belongings were stolen from my luggage"
缺點： "Terrible connections. Long delays. Truly awful"
優點： "The food.."
缺點： "That the anytime snacks that was offered was not available for passengers"
優點： "This was the return flight I skipped base on the horrible customer service I received on the first leg of the flight."
缺點： "The bording process, the customer service and attention."
優點： "The entertainment choice ! Amazing !!"
缺點： "They lost track of my suitcase. I just received it"
優點： "Checkin and time"
缺點： "Food was meh."
優點： "It got me to the next airport alive"
缺點： "There was not much to watch on tv and not enough alcohol"
優點： "Excellent service, excellent food, very friendly crew"
缺點： "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
優點： "A great example of excellent service. The entertainment system really couldn't be beat."
優點： "i love the movies"
缺點： "The cabin crew was rude and disorganized"
優點： "Loved the leg room and movie/live TV selection"
優點： "Had emergency exit row with plenty of leg room"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "The friendly atmosphere, and the choice of food and drink."
缺點： "Nothing was wrong"
優點： "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
缺點： "Nothing to dislike."
缺點： "Small food/entertainment selection, jarring landing, inattentive baggage handlers."
優點： "The food was great, had a chance to sample some Turkish cuisine. Way better food than any meal you would get from an American-based airline. Entertainment was excellent, great variety of TV shows and movies. The flight attendants were attentive and helpful. The Batman v. Superman theme was a nice touch. Decent leg room in economy class."
優點： "The crew was great, the food was good as was the entertainment :-). The bathrooms were even decent"
缺點： "Smelly and disorder"
優點： "Very good food. Quite an extensive movie selection. Staff was very pleasant."
缺點： "It takes a bit long to complete all processes"
缺點： "The service is slow and flight crew do not go out of their way to connect or provide extra service. In fact they"
優點： "Smooth. Polite. Delicious"
缺點： "we never ended up taking the flight. delays in istanbul had everything backed up. the customer service was entirely ineffective...no lines, no plan, no information. after waiting forever with zero assistance, we bypassed the airline completely and booked a new flight in order to make sure we were able to return to work on time."