缺點： "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
缺點： "Good space with large seats. Good food and service."
優點： "The crew that checked me and those who were onboard were very helpful and cheerful."
缺點： "Better choices of movies on board."
優點： "Boarding very efficient."
優點： "The crews were very kind and helpful."
優點： "they assisted my aunt very well all through out her flight"
缺點： "Great experience all around. Need to improve access customer service support."
優點： "Service was excellent. Premium economy seats well worth the few extra $$."
優點： "The food the service and the staff"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Friendly, clean. Great movie selection."
缺點： "I wasn't allowed to reserve a seat - apparently they don't allow Kayak customers to reserve seats now. I was forced into a middle seat and was uncomfortable and dehydrated the majority of the trip. Nice girl at baggage check said she'd ask a manager to move me, and to let them know at the gate, but the people at the gate said no. I felt discriminated against because I didn't book through them and/or I'm not Japanese. They historically love to put mushrooms in their food, like a fetish. This left me with one choice for the entree - some version of oyakodon - eggs and chicken. In my box there were two enormous chunks of fat/skin and another unidentifiable part of the chicken, and about the amount of edible chicken as 1 1/2 nuggets from Chick-Fil-A. There was more lotus root than chicken, so basically I had a box of rice and scrambled eggs with garnish. For the second meal, it was the Yoshinoya gyudon - a small serving of thinly sliced beef with rice. If I bought this fresh at a Yoshinoya restaurant, it would cost about $3. It's the rough equivalent of serving you a McDouble - cheap and filling and a coin toss if you get stomach pains. I lost that coin toss. Unless there is a big fare difference or I find out that their reserved seat policies are changed, I will choose ANA or another carrier. I used to enjoy JAL, but I cannot abide by idiotic decisions that seemed designed to punish people for using 3rd-party booking sites or who are not Japanese."
缺點： "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
缺點： "Over all"
優點： "Flight experience in JAL is excellent."
優點： "Rebooked me because I went to wrong airport — thanks"
缺點： "The business meal was just okay this time. Not as good as before."
優點： "Nothing to note"
缺點： "Food, could not check in online or preselect seats. Could not upgrade to business class"
優點： "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "服務 電影 雪糕"
優點： "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
缺點： "Can’t think of any thing"
優點： "Super cheap. Came with an in flight meal. Kind staff. Great service."
優點： "The Crew"
缺點： "This terminal is not easy to find. You have to take bus from the main terminal."
優點： "Crew was very pleasant"
缺點： "Food was fair, not great."
優點： "Great tasting food, and nearly constant beverage service."
優點： "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
缺點： "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."
優點： "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
缺點： "The flights were everything I expected and more."
優點： "Seat spacing good for economy food was good"
缺點： "Movie Selection"
優點： "Crew was very nice, movie selection was great and the 787 is a nice plane"
缺點： "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
優點： "Simply excellent !!!"
缺點： "Seat was too hard"
優點： "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
缺點： "Small airplane"
優點： "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
缺點： "flight delays"
優點： "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
優點： "Airplane is well kept. Snacks are available near the beverage area."
缺點： "Flight delayed 1 hr."
優點： "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
缺點： "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"
優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
優點： "Nothing really special."
缺點： "They love the PA system. They want to make announcements in multiple languages all the time."
缺點： "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
優點： "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
優點： "Comfortable and spacious for economy class. Very helpful staff."
缺點： "If I have to be picky the movie selection didn't seem great."
缺點： "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
優點： "The bathroom is super clean."
缺點： "Maybe you can make some alterations with your meal offerings."
優點： "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
缺點： "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
缺點： "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
優點： "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
優點： "Very caring, and pay full attention to passengers."
缺點： "Better food quality, more movies please."
優點： "Excellent crew!"
缺點： "It could have been quieter."
優點： "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
優點： "Friendly staff, fast service, and good food."
優點： "I like the service. I love the food,"
缺點： "Nothing for complaining, everything is good"
缺點： "All was 100%! Thanks!"
優點： "Service was great"
缺點： "Sound on entertainment system did not work"
優點： "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
優點： "I enjoy ANA and choose to fly with them, normally a good flight"
缺點： "All our issues were another passenger, not ANA’s fault"
優點： "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
缺點： "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."
優點： "I liked how much leg room we had. I also liked the movie selection and the food."
缺點： "It would have been nice to have water more frequently during the flight."
優點： "Typical ANA quality. Bumpy flight but handled very well."
缺點： "Nothing in particular."
優點： "Staff were very helpful and the food was good."
缺點： "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
優點： "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
優點： "Take off and landing was smooth. Stewardesses were very helpful."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
缺點： "Seats, food"
優點： "Service is Stellar"
缺點： "Business class seats were a bit old"
缺點： "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
優點： "crew from the check in to airplane very good"
優點： "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
優點： "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
缺點： "Food choices very limited, and quality is sub-par."
優點： "Seats and service"
缺點： "No complaints"
優點： "A nice crew and service very friendly."
缺點： "The transfer walking to long."
優點： "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
缺點： "I'd like greater variety in food choices"
優點： "Food and entertainment is great."
缺點： "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
缺點： "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Hospitality of the staff was superb. Nice and clean cabin."
優點： "Food and movies."
缺點： "One of the stewardess had an unfriendly look on her face."
優點： "Great service, excellent and curteous. Clean cabin"
缺點： "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
缺點： "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
優點： "leg room; extra seat between us"
優點： "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
缺點： "Today's flight was delayed and set back arrival by twenty minutes."
優點： "Almost everthiny good job keep it up, excellent !"
優點： "Everything but the food menu. But it's okay. I usually order Hindu meal."
缺點： "Nothing except food menu. The standard menu does not change very much. It's always very similar."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "Choices of food."
優點： "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
缺點： "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."
優點： "I liked the friendly staff, the movie selection was also great!"
缺點： "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
優點： "I like the whole experience overall I would definitely Fly ANA again"
缺點： "I like the whole experience overall"
優點： "The food"
缺點： "All old movies in English"
優點： "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
缺點： "Space of the seat are too tiny also a place to have some food"
優點： "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
缺點： "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
優點： "Fast flight"
優點： "Time no delayed, Crew very nice, Nice and clean aircraft."
缺點： "No ice cream serve on board"
優點： "Quick boarding, comfortable seating and amazing flight crew."
缺點： "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."
優點： "I like the service and professionalism being showed by all staffs of the ANA airlines and highly recommendable to my relatives and friends who are planning to have a vacation in Japan or in any other places in the world..they are very punctual with the schedules .I was so happy with my experience with ANA Airlines. Thank you very much for the wonderful experience we had."
優點： "I had a great flight. The food was ok but I was able to sleep for most of the flight."
缺點： "I really have nothing bad to say about the flight."
優點： "ANA has always treated the passengers better than airlines from the United States.I avoid the airlines from the United States when it is possible."
缺點： "Having to wear The face vizor is silly"
優點： "We really enjoyed this airline"
優點： "Very comfortable and enjoyable flight"
缺點： "Crew on flight back to philly not as helpful"
優點： "The crew was very friendly."
缺點： "Seats can get better."
優點： "Food choice was good & amazing crew ."
缺點： "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
缺點： "Delayed by 1 hout"
優點： "The crew was amazing."
缺點： "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
優點： "Every thing"
缺點： "Lights did not work, so diner was guessing whats was in the tray"
優點： "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
缺點： "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."
缺點： "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
缺點： "WC size (too small) and location ( way too close to flight staff and food section)"
缺點： "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
優點： "Own entertainment device"
缺點： "No snacks"
優點： "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
缺點： "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"
優點： "Staff was courteous"
缺點： "My meal preference was not available."
優點： "Staff was excellent"
優點： "Everything was good - food, entertainment, on time."
優點： "The plane was virtually empty and the service was good."
缺點： "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
優點： "Older plane Older entertainment system"
缺點： "Older plane Older entertainment system"
優點： "air hostess very nice polite five star"
缺點： "seat alloted"
優點： "It was on time."
缺點： "The food sucked."
優點： "Liked the fact that the pre-selected choice of food was served"
缺點： "The quality food was bad. Staff seem to be frustrated more than trying to help."
優點： "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
缺點： "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
優點： "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
缺點： "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
缺點： "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
優點： "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
缺點： "The food ,however, was disappointing again."
優點： "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
優點： "Felt like a new plane, with great service!"
缺點： "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
優點： "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
優點： "Nice crew"
缺點： "Poor aircraft"
優點： "The professionalism of the staff"
缺點： "No comment"
優點： "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
缺點： "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
優點： "Good service from cabin crew"
缺點： "Seat is quite small compared to other flight"
缺點： "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."
優點： "The seating, crew members, and entertainment was really good."
缺點： "I was given two options to choose from for brunch which were scrambled egg with sausage and paratha. Upon asking for paratha I was told that they ran out of Paratha. This happened very first time with me. Even though the crew provided me with excellent service I was surprised to hear the Qatar Airways could run out of food?"
優點： "Friendly staff not delayed excellent safe travel"
優點： "the flight was very comfortable . the movies were very good."
優點： "One of the best flights in the past 5 years! 5 gold star service!"
缺點： "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
缺點： "Not enough check in desks operating - very long wait"
缺點： "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
優點： "Great staff"
缺點： "Food and service about drinks limited unfortunately"
缺點： "Only one person in the three row and that was really great flight"
缺點： "I love Emirates"
優點： "plane is comfortable and business class bar is great"
缺點： "Boarding was a mess and food is terrible"
優點： "Entertainment, punctuality, helpful crew"
優點： "On time departure"
缺點： "Check-in at the gate was opened only 40 mins before the flight"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "No comment"
缺點： "Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good."
優點： "Friendly crew"
缺點： "Free WiFi"
優點： "The crew members were great and managed everything effortlessly. The pilot was also very friendly."
缺點： "Luggage claim in chennai airport is horrible"
優點： "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
優點： "Everything was fine."
缺點： "All reasonabley good."
優點： "In general, everything as expected, some crew members were even extra nice."
缺點： "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
缺點： "Emirates could do better!"
優點： "cheuk in 快！吾使等太耐！"
優點： "All ok"
缺點： "Sray bathrooms often."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
優點： "Entertainment and boarding process"
缺點： "Crew could be more friendly"
缺點： "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
優點： "Food, Service, entertainment"
缺點： "I like it"
優點： "Entertainment is good. I like food"
缺點： "Everything is good but boarding stuff needs more improvements."
優點： "The flight was on time"
缺點： "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
優點： "Facilities excellent. Staff not quite so attentive on this leg of the trip."
缺點： "Just left to it. Not much fuss made."
優點： "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
缺點： "I really can't find anything to complain about."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Entertainment offer was great. Live channels, talks, movies, etc..."
缺點： "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."
優點： "The service provided by the crew is top notch. No one goes hungry on Emirates."
缺點： "The seat pitch is getting tight."
優點： "Everything, great staff! Great service.go Emirates !"
缺點： "Track special food reservations I didn't get my kosher food which I double checked when booked the flight"
優點： "All are good."
缺點： "Served vegetarian, I am very happy."
優點： "I am very tall and was given the emergency row for comfort.....A+++++"
優點： "The staff & the service"
缺點： "The entertainment set up was dated and malfunctioning"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Was upgraded to business class. Crew was incredible, food was incredible."
缺點： "Everything was perfect"
優點： "Friendly staff, great selection of entertainment!"
缺點： "There was nothing to not like"
優點： "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."
優點： "Food was decent"
缺點： "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
優點： "Nice comfy and roomy seats. Excellent service."
優點： "It was clean. The aircraft was new, well maintained."
缺點： "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."
優點： "Average Seat comfortably is ok"
缺點： "God knows"
優點： "The flight crew was excellent IAD to IST."
缺點： "The customs process takes too long to make domestic flights in time. I ended up missing my connection to Antayla because the customs line was too long, so I was re-booked for a later flight departing 7+ hours later. I think in the future kayak needs to ensure at least 2 hours for a connecting flight"
優點： "The staff member who checked me in was very friendly"
缺點： "the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor."
缺點： "Food and service"
缺點： "1 hour delay due to weather"
缺點： "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."
優點： "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."
優點： "The staff was kind and well spoken on the flight."
缺點： "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."
優點： "It was easy and convenient"
缺點： "The airline lost my bag, with contained all my clothes, shoes, jewelry, ps4 gaming concel, and all the games CDs I had , alongside the documents I needed to renew my Visa, which was such an inconvenience getting back, that I had to extend my ticket by a week which also cost me almost $400. Plus the airline staff was rude. That ruined my vacation."
優點： "Check in process, helpful ground crew and airplane"
缺點： "Comfort of seats are horrible for a trip so far, they need more cushion."
缺點： "The only kosher foodi is no good must change"
優點： "Very nice"
優點： "Entertainment n meals"
缺點： "Not sure"
缺點： "Same problem as the first segment (see above)"
優點： "Comfortable flight, on time and good service"
缺點： "Every flight is late boarding and taking off, connections are too close together and the set up of Istanbul's airport is nonsense. If you don't miss your connection it's because you ran and the flight took off late. Boarding is rushed because they started late"
優點： "Everything from boarding to disembarking was good."
缺點： "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."
優點： "They crew were very pleasant and polite. It was one of best flights I have had."
缺點： "They're wasn't anything I didn't like."
優點： "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
缺點： "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
缺點： "No, disappointments:)"
優點： "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
缺點： "The sounds of air was to much. I could hear the air outside and was bothering me."
優點： "The food was ok."
缺點： "I lost my suitcase or had it stolen!"
優點： "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"
缺點： "See sbove"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "The staff!"
缺點： "The turbulence lol"
優點： "Not much"
缺點： "The crew wasn't very warm or welcoming. No one smiled even once. They made it feel as if they were just doing their job and didn't care about customer service or comfort. The wifi didn't work the entire trip. Also, I got rammed with a service cart because the flight attendant said he didn't see me."
優點： "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
缺點： "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
優點： "Great experience for my first international flight."
優點： "Service. Very professional staff. Great food and drinks."
缺點： "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."
優點： "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
缺點： "Good food and alcohol selection"
缺點： "poor to non existence service in economy class. all crew up front with zero crew In back."
優點： "Free wifi for business class HD movies + good quality DENON headseat"
缺點： "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
優點： "The Transfer desk granted our request to switch our flight from Istanbul to Chicago to Istanbul to Los Angeles. A meeting that I had initially scheduled in Chicago was cancelled and would have meant an extra day of travel and hotel stay. By allowing us to go directly to LAX we got home a day earlier and didn't have the hassle of going through customs, checking in & out of a hotel and going through another set of security checks with all our bags. Additionally, we had great service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
缺點： "Even though they had at least an hour to transfer the bags from the Chicago flight and put it on the LAX flight, the bags didn't make it and they didn't find them for about 24 hours but did deliver them to our home at 1:45 AM (@37 hours after arriving)"
缺點： "Toward the end of the flight it was very hot. I didn't like that there were no AC controls at your seat"
優點： "Clean bathrooms all the times. Eagerness of creaw to take action of our reauest of drink, coffee etc."
缺點： "Foot rest in plane from IST to ATL is restricting leg movements and hits legs when not lowered. Can get rid of foot rest. Also seat leg room and widht were noticably small compaired to flights from IAD to IST."
優點： "Comfortable and nice people"
優點： "New and clean aircraft Kind cabin crew Ontime departure"
缺點： "the delay in the departure"
缺點： "I stayed in Istanbul Airport for 16 hours with no hotel or even a meal."
優點： "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."
優點： "The best"
優點： "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "My flight was an hour late, making it difficult for me to catch my connecting flight without rushing."
優點： "Cabin crew was courteous though they couldn't fix the issues."
缺點： "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."
優點： "I was pleased with the food. It was plentiful and varied. I appreciated that the cabin lighting was increased gradually allowing people to wake up gradually instead of abruptly."
缺點： "The seats were very close. The seats were not well padded. The bathroom trash was overflowing."
優點： "Food! A real dinner on a 2.5 hour flight! Turkish delight treat for all after boarding."
缺點： "No in-fligh entertainment."
優點： "Comfortable seats"
缺點： "Really poor service. Stewards didn't seem like they wanted to serve."
豁免更改費用。 搜尋 巴西出發的彈性機票