優點： "Entertainment, punctuality, helpful crew"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"
缺點： "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."
優點： "The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long"
缺點： "Not much to complain about"
優點： "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
缺點： "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
缺點： "Thank you so much Emirates airline you are the best"
優點： "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
優點： "In general, everything as expected, some crew members were even extra nice."
缺點： "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
缺點： "Shorter flight"
優點： "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
缺點： "They ran out of options on the food and considering it wasn't a full flight that surprised me."
優點： "cheuk in 快！吾使等太耐！"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
缺點： "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
優點： "Almost everything"
缺點： "The food choice"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Leg room and friendly staff"
缺點： "Child’s meal does not have vegetarian option, this must be included as it makes not sense in not having this option."
優點： "Nothing special flight."
缺點： "Old entertainment and less leg room."
優點： "Information from the captain"
缺點： "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
優點： "Business Class comfort"
優點： "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
缺點： "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "Seats very uncomfortable for a transatlantic flight"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "debarking process was one of the longest in my life"
優點： "Comfortable seat"
缺點： "I was inzble to select vegetarian meal on ypur website"
缺點： "Fantastic customer service and attentive staff"
優點： "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."
優點： "Great service, good food, lots of entertainment options."
缺點： "Hard to sleep with multiple service times"
缺點： "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
優點： "Emirates allows you to start inflight entertainment as soon as you board and are seated. That makes any wait time more enjoyable."
缺點： "This particular flight was full. And I believe they may have been understaffed. I received my special meal but then the drink service didn't come around until most people were finished with their regular meal service. They didn't serve drinks and meals at the same time, for some reason. And the meal clean up took place way after everyone finished eating. It was an unusually long wait. This was surprising coming from an Emirates flight."
優點： "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
缺點： "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."
優點： "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."
優點： "The comfortable seats, the entertainment system, the food, the attention given by the flight attendants. A great airline!"
缺點： "The length of the flight, but that's unavoidable."
缺點： "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."
缺點： "I watched one movie, but the selection was pretty goo."
優點： "The service was excellent good legroom for flying economy."
優點： "I requested a blanket for my Son and was told there was none available....."
缺點： "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
優點： "check-in process was efficient"
缺點： "food should be better quality"
優點： "Food, entertainment and the flight crew are good."
缺點： "The emirates crew at Hyderabad airport. The crew doesn't have the knowledge about their work and really got pissed by them."
優點： "service on the flight was very good"
缺點： "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"
缺點： "Food and service"
優點： "Everything was awesome!"
缺點： "Nothing really."
缺點： "Everything was good."
優點： "The staff is very accommodating and the meals served on board were good."
缺點： "I checked in 4 hours prior to departure. While in the international zone in Casablanca Airport my cellphone switched time-zone. As a result I arrived "punctual" at the gate exactly 1 h too late, the flight left without me. Neither Turkish Airlines nor Royal Air Maroc (operating this flight) attempted to contact me via my cell phone. Disappointing."
優點： "Entertainment and food was decent."
缺點： "Delayed and baggage claim took over 45mins."
缺點： "Same problem as the first segment (see above)"
優點： "We loved everything about our flight, plane was so quiet and service was amazing"
優點： "Its was sooo goood, thanks"
優點： "The business lounge in Istanbul, Turkey was 2 floors, full of food, drinks, place to sleep, shower and sleep. The staff was superpeb."
缺點： "A man in the business lounge took my home address and cell number and told me that I would get a complimentary ride home. But when I arrived at the Business counter at the Dulles International Airport, they informed that no such program is in place."
優點： "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
缺點： "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
優點： "All was perfect"
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
優點： "The crew were accommodating and pleasant."
缺點： "the seats were uncomfortable could use more leg room"
優點： "The food and the crew were great!"
缺點： "The way they do boarding makes you feel like you are being loaded onto a cattle car."
優點： "Boarding process was smooth"
缺點： "Crew was unfriendly"
優點： "Crew,boarding,comfort,entertainment and food."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "The staff!"
缺點： "The turbulence lol"
優點： "Great service and food"
優點： "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
缺點： "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."
缺點： "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
優點： "Great experience for my first international flight."
優點： "Efficient crew"
缺點： "Food was mediocre"
缺點： "Same as above!"
優點： "The food and service were great."
缺點： "Seats were a bit tight"
優點： "Good entertainment, adequate comfort"
缺點： "Repetitive, intrusive, unsmiling screenings at Istanbul airport"
優點： "Free wifi for business class HD movies + good quality DENON headseat"
缺點： "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
缺點： "بغينا نموت"
優點： "Food lemon juice entertainment and staff in general"
缺點： "Seats are very tight and availablty of drinks is limited during flight. They ran out of water"
缺點： "the delay in the departure"
缺點： "Old air planes, bad airport instantly, not attractive food."
優點： "The crew and their service was great, and there were lots of choices for entertainment."
缺點： "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."
優點： "Seats and entertainment, seat comfort"
優點： "Comfort of the flight"
缺點： "The long layover in Istanbul"
優點： "I liked the entertainment options during the flight."
缺點： "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."
優點： "The seats was comfortable"
缺點： "The price was good"
優點： "Seats are spaced further apart than many other carriers"
缺點： "There's always a problem with people trying to sit in different (e.g., my) seats, and people get up and try to exit the plane before it has even taxied off the runway."
缺點： "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
優點： "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Turkish Air flight from Istanbul to NYC was fine but Turkish Air flight leaving Tashkent 8:15 am to Istanbul, May 29, was terrible. Although we had all been up from 5am to get to early morning flight and Tashkent air port has no services, stewardess ran out of coffee and repeatedly refused to get me, the person skipped, coffee, despite repeated requests for a first cup. Each time they refilled coffee, they started run from beginning of plane, and ran out by the time they got to the middle. Usually if someone gets skipped, they just go back and get a single cup, but this lady was determined not to. Never had this happen in 55 years of flying. Serious caffine deficiency."
優點： "Comfort, good quality meal, on time"
優點： "Entertainment system, food"
缺點： "Announcements illegible"
缺點： "I did online check in the day before, but the planes switched. wouldn't you just try to keep people in the same relative spot rather than having everyone repick the seats?"
缺點： "This is the second time in a week Turkish Airlines are delaying my flight with no proper explanation on why this happened. Out of four flights, I had two delayed, and one was rescheduled half an hour ahead of time. Good thing I headed to the airport earlier. Turkish Airlines no more!!!"
優點： "Boarding was a fast and smooth process. Flight attendants were there to help with carry on luggage if needed. Always nice and do their best."
缺點： "long delay in boarding"
缺點： "Smelled like poop the entire flight. Actual poop in the lavatory."
缺點： "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
缺點： "Delayed for an hour because of changing tire"
優點： "The crews were very fast and efficient. The Dinner was good but the breakfast was very basic."
缺點： "The seat was so crammy and disgustingly uncomfortable"
缺點： "Delayed takeoff by an hour because the plane was too heavy. Had to kick 8 passengers off the flight before they would takeoff."
優點： "The crew was really nice! They were very energetic!"
缺點： "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."
缺點： "The flight attendant did not want to be there."
優點： "That there were TVs to watch on the seats and that it was quick boarding"
缺點： "Person next to me overflowed into my seat…"
優點： "Amazing crew & comfortable seats."
缺點： "Better screens for in-flight movies. More legroom or upgrade options."
優點： "The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!"
缺點： "My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing."
缺點： "The pplane was two hours late to depart due to technical issues."
優點： "The crew members were excellent and efficient. Europe was fabulous."
缺點： "9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller."
優點： "The Updated Delta Airline A320 Airbus Inside & Out"
優點： "Food was great as was the selection of movies available. The seat was comfortable and had enough leg room."
缺點： "Lines was confusing and the various boarding tiers were not announced properly (Delta One, Sky Priority, and Zone 1 were all together and Zone 2 started boarding way before the priority lane was finished)."
優點： "Nothing more to say!"
優點： "Very good check in and customs, etc at both airports especially RDU."
缺點： "Only fair to good in flight service."
優點： "left on time and arrived on time"
缺點： "no lunch on a flight that departed at 2 pm."
優點： "Pilot welcome to the plan was very nice seats was comfortable food was good"
缺點： "Crew attaitude is not really pleasant with passengers"
優點： "Snacks that include a dairy free option like the kind granola bar"
缺點： "We were delayed like crazy."
優點： "Friendly staff"
缺點： "Napkins stuffed in the overhead to fix presumably the rattles."
缺點： "We were packed in so tightly I still have dents in my kneecaps."
優點： "Food service was good."
缺點： "The the audio stopped workin halfway through the flight."
優點： "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
缺點： "Very easy and fast"
優點： "Loved having the Movie and tv options on the flight, really passed the time"
缺點： "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
優點： "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
缺點： "Cramped seats."
優點： "Costmer service great"
優點： "Boarding and staff were excellent. Plane was clean."
缺點： "I was unhappy with the seating arrangements. I could not upgrade my seats because I booked through a third party. If I’m willing to pay for my upgrade then it should be allowable. I don’t like seating in the rear of the plane!"
缺點： "Ice in the morning in Atlanta and Delta cancels my 6pm flight to Atlanta leaving me no flight home that night."
優點： "The weather was bad in Atlanta. We were rerouted to Minneapolis and made a connection to Philadelphia. No problems."
優點： "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
缺點： "Space. Economy on a long flight is not ideal"
優點： "Good drinks and movie selection"
優點： "Great crew"
優點： "Flights were both on time and boarded quickly. Crew was wonderful!"
優點： "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
缺點： "No TV behind seat. Boarding was a bit messy"
優點： "Good Food Nice Flight Attendants"
優點： "One of The crew members a guy from Texas was nice"
缺點： "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"
優點： "Good Entertainment"
優點： "The crew was great and nice. Very professional and clearly made safety number one."
缺點： "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
缺點： "Missed connection"
缺點： "Not knowing where our seat was until the very last was disconcerting. My wife and I did not get to sit together"
優點： "singing crew member, especially nice for Mother's Day"
優點： "on time. easy no issues"
優點： "I love that I was upgraded to first class!"
缺點： "No seat assignment prior to arriving at the gate"
優點： "I liked the in flight entertainment"
缺點： "We sat in the plane at the gate for a hour, boo"
缺點： "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
優點： "Very nice airplane and pleasant crew"
缺點： "Klm is the best, even on a 40min they served small breakfast."
優點： "Everything perfect and arrive to destination on perfect time."
缺點： "All positive."
優點： "Confort and kindness"
缺點： "It was too cold"
優點： "Pleasant crew. Appropriate and efficiently served snack."
缺點： "Boarding and disembarkation were slow."
優點： "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
缺點： "Not being to help on the ground in Copenhagen with delta issues"
缺點： "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
優點： "Great crew, comfortable seating with enough leg room."
缺點： "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
優點： "Reasonable space in economy class seats"
缺點： "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
缺點： "Staff rude and short"
優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"
優點： "The crew is really welcoming"
缺點： "The seats are too narrow and a bit too hard"
優點： "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
缺點： "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
缺點： "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."
優點： "Cabin facilities"
缺點： "They didn’t bring one of my bags"
優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
優點： "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
缺點： "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
缺點： "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
優點： "The crew!!"
優點： "Crew's hospitality, good music, good destination material, terminal info, good system overall"
缺點： "Less legroom, storage space, bad food, few movie options."
優點： "Crew was in a festive mood, the meal was unexpectedly delicious"
缺點： "Seats ok, but could be more comfy"
缺點： "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
優點： "Efficient crew"
缺點： "Long, slow line at check in. Not many new movies or tv shows"
優點： "Arrived early!"
缺點： "Boarding seemed disorganized."
優點： "The boarding was easy and you didn't have to wait inline for that long"
缺點： "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
優點： "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
缺點： "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
優點： "Really friendly staff. Great service"
優點： "I got some rest"
缺點： "unable to charge my phone or watch movies"
優點： "Booked extra room seat which gave me good room for seating"
優點： "Absolutely nothing!"
缺點： "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
缺點： "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."
優點： "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
缺點： "Not much to comment on here."
優點： "Everything. Staff incredible."
優點： "Airline staff good and professional"
缺點： "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
缺點： "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
優點： "Easy airport business"
優點： "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
缺點： "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
優點： "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
缺點： "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
優點： "Crew was friendly, and the food was better than the usual KLM fare."
缺點： "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
缺點： "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
優點： "Flight attendants were friendly, but they only had limited resources to work with."
缺點： "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
優點： "TV movies"
缺點： "More popular movies"
優點： "The food was good"
缺點： "My girlfriend’s Tv stopped to work in the beginning of the flight."
優點： "hilarious crew and they were very helpful"
缺點： "seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone"
優點： "My flight was canceled"
優點： "Everything was great. From food to entertainment was great."
優點： "Tre crew was fantastic"
優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."
優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."
缺點： "Steward. & meals"
缺點： "Flight was rescheduled for 4 times ... Every time standing in a line for the new boarding pass"
優點： "Seats were comfortable. Food was OK."
缺點： "Flight was delayed 33hrs and no accommodations were provided to us; no vouchers nothing! They didn’t even have a rep at their desk at the airport to answer any questions; just a sign with a number to call."
優點： "Seat selection."
缺點： "The meals didn't taste that great."
優點： "Well designed comfortable sleeping Pods"
缺點： "Flight was delayed for 3 and half hours."
缺點： "Very cramped like sardine tin. Not enough flight info boards in airport and they were hard to read m"
缺點： "Didn't board as I missed the connection."
缺點： "No vegetarian options"
優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."
優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"
優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"
優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."
優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"
缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."
優點： "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."
優點： "Not much to compliment on. The flight did offer a great selection of movies to choose from during the trip."
缺點： "Constant flight delays. We were left on the runway for two hours before taking off due to an issue with the laboratory. The plane was overpacked, not allowing much personal space even in the aisle seat. People were sleeping on the floor and some in the aisles, creating a tripping hazard to those wanting to stand and stretch or walk to the restrooms. Those who attempted to sleep in their seat found that the seats were very uncomfortable and had very little to no leg room. When it came time to land at our destination, we ended up having to circle the airport for an additional 35 mins waiting for the terminal to free up. It was a very long 10hr flight that even the nice selection of movies to choose from couldn't help. Terrible flight experience, Canadian Air has really gone down hill."
優點： "Espaço para as pernas na classe econômica foi suficiente para mim, a tripulação foi cordial, o avião era novo à parte de entretenimento foi boa."
缺點： "Quando embarcamos, quase todos os espaços para as malas já estavam ocupados, o espaço lateral das poltronas era muito apertado, a reclinação era péssima, praticamente inexistente. Quando decolamos, começou a cair água na nossa cabeça. O funcionário responsável disse que era do ar condicionado e era normal. A comida era ruim, sem gosto e com acompanhamentos que não combinavam, por exemplo no meu caso era frango com uma salada de vagens e pepino. Fora o horário das refeições, quase não era oferecido bebidas em um voo de 10 horas."
缺點： "Needed to reschedule got no help from Air Canada"
優點： "Buult-in entertainment system, good selection of programs to watch, ok customer service."
缺點： "Two and a half hour delay on an 1:20 flight. I fly with Air Canada often, and delays are constant, especially on the evening flights. WestJet, which services the same route, doesdoesn't have this problem."
缺點： "Very rude air crew who treats you as a bus passenger, does not completely listen to your requests, on business class. I also had my return connection flight cancelled and moved 6 hours ahead of the original one, which made me just wait that long at the airport."
優點： "Genial crew"
缺點： "Disorganization in Boston, we almost missed our connecting flight"
優點： "Crew was great and offered a second drink service, which seems rare these days. Food was very tasty, even if I had to buy it myself."
缺點： "We started boarding too early and the service crew had not yet completed their tasks. Thus, we were standing in the jetway, not moving, for about ten minutes."
缺點： "cost of luggage fees. You collect excessive fees for luggage and when you loose the luggage or it arrives on a later flight you should refund the fee. I was on a hunting trip and my firearm didn't come in on my flight necessitating my rebooking a later flight. You didn't mind collecting an extra $100 to handle the gun case but you didn't deliver on your end. I will never fly to Canada again on Air Canada."
優點： "Entertainment, crew, boarding"
優點： "On time. Clean plane"
缺點： "Miscommunication with luggage No food included but at extra cost No entertaining at all! Only through wifi in your own device and you have to download an app BEFORE boarding for it to work but yet, no one tells you"
優點： "Crew and Confort"
缺點： "By the time the food arrived at our seats the protein version was no longer available. This happened on the flight to Paris as well. A customer complained about a small child and the child and parent were moved to behind my seat. After an hour of the toddler kicking my seat I asked to be moved to any other seat on the plane. Was told too bad, nothing they could do. Spent the 8 hour flight being kicked and listening to yelling."
優點： "Decent video selection, staff was pleasant."
缺點： "Maintenance issues rendered all three of my flights delayed on my trip back from Japan. Last delay was 3 hours behind :( Food selection was subpar even for airline food."
優點： "We had lots of leg room unlike the Air Canada Rouge flight that we took from Toronto ON to Kelowna BC. Also very little table on the rouge flight."
優點： "Staff were friendly and helpful"
缺點： "Delays leaving the gate led to longer delays taking off."
優點： "Flight delay lost luggage"
缺點： "Baggage misplaced"
優點： "Upgraded unexpectedly"
優點： "Good movie selection"
缺點： "Poor organization and late takeoff"
缺點： "The flight was delayed. Air Canada didn't provide hotel accommodation for missing connection. Only reimburse C$100 for hotel stay. The cheapest hotel found near the airport cost C$185. Only gave us C$10 per person for meal. We'll never fly Air Canada again."
缺點： "Bag was given wrong tag # by check in attendant and went to wrong airport. Has been extremely hard to track down"
優點： "Friendly staff. Our luggage was lost but the staff was very friendly and efficient in filing our claim."
缺點： "Luggage was not at our destination. Our luggage was left in Toronto. We are currently waiting for our luggage to be delivered but have no time frame window smaller than in the next 24 hours"
優點： "A nice short flight: there isn't much to say here, but the flight was smooth."
缺點： "The crewman seemed somewhat pushy. Perhaps a recalcitrant passenger put him in a bad mood."
缺點： "Ran out of salmon for meal"
豁免更改費用。 搜尋巴西飛往台北 臺灣桃園國際機場的彈性機票