優點： "The service and food was great. Plains are new."
優點： "Crew took great care of us."
缺點： "No complaints."
優點： "The seat was very spacious"
缺點： "More space to put things"
缺點： "Good space with large seats. Good food and service."
缺點： "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"
缺點： "The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying."
缺點： "Wider arm rests"
優點： "The crews were very kind and helpful."
優點： "Food was good. Good leg room. Smooth flight."
缺點： "Check in and apps stuck in 80'"
優點： "Crew very helpful. Seat roomy."
優點： "I loved the Haagen daz ice cream. Loved that they have USB ports."
缺點： "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
優點： "Service was excellent"
缺點： "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
優點： "Felt welcomed"
缺點： "Just felt a little cramped but not to bad"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Flight experience in JAL is excellent."
優點： "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
缺點： "very poor communication of information"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Quick efficient boarding. Smooth flight."
優點： "服務 電影 雪糕"
優點： "Inspire of bad weather, the pilot executed a perfect landing !"
優點： "Great airline, roomy seats and they don't nickle and dime you like other airlines."
優點： "The flight attendants were first class."
缺點： "A small snack would have been nice, even a small bag of pretzels. Anything."
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "Very nice airplane with new technology"
優點： "Crew was very nice, movie selection was great and the 787 is a nice plane"
缺點： "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
優點： "Very nice , good service"
優點： "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
缺點： "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
優點： "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
優點： "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
優點： "Entertainment was good"
缺點： "Seats were uncomfortable, food was terrible"
優點： "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
缺點： "I wish all the seats were like first class. We were in economy class"
優點： "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
缺點： "Aisle seats not very private, remote control not intuitive to use"
優點： "best comfy seat! best food best service! I will use japan airline again!"
優點： "Service was polite and efficient"
缺點： "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."
優點： "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
優點： "Arrived on time"
缺點： "Slow check in at the airport"
優點： "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
缺點： "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
優點： "Food was great, plenty of room, lots of movies"
優點： "The service was excellent and the food was awesome as always!"
優點： "the crews were very professional and caring. the food was the best of all so far"
缺點： "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
缺點： "Could not enjoy the music and NHK news on the plane."
優點： "Crew service is good!"
缺點： "The seat is really cramp and tight!!"
優點： "Crew service is excellent!"
缺點： "The seat is really cramp and tight!"
優點： "crewe were excellent"
缺點： "nothing !"
優點： "Attentive crew !"
優點： "Meal, crew"
缺點： "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."
優點： "Comfort as usual"
缺點： "No idea"
優點： "Great customer experience is what look for in any service, ANA delivers this in abundance."
優點： "ANA is nothing but amazing. Great customer service and pleasant ambiance."
優點： "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
缺點： "More western food options, better selection of tv shows for entertainment"
缺點： "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"
優點： "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Overall the flight met expectations for service, comfort and food."
缺點： "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
優點： "ANA is always efficient and polite."
缺點： "Just drinks no snacks on this flight"
缺點： "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
缺點： "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
優點： "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
缺點： "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
缺點： "Same as above"
缺點： "Great staff and food for a plane."
優點： "Excellent legroom. Very polite staff."
缺點： "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."
優點： "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
缺點： "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
缺點： "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
優點： "Very efficient"
缺點： "Food was not good"
優點： "Staff and crew and food!"
缺點： "We could not check in online. This was frustrating and we do not know why?"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "The service and attention of the ANA flight attendants seemed genuine."
優點： "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
缺點： "In flight meal could be improved"
缺點： "Everything the whole team was great."
優點： "Flight was fine"
缺點： "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
優點： "Good service"
缺點： "baggage was broken."
優點： "Food and Sitting Space"
缺點： "Sitting space"
優點： "Very polite staff"
缺點： "The curry made me sick and the movies were outdated."
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
優點： "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
缺點： "The entertainment is pretty limited , and the food selection is limited for western food."
優點： "Shortest duration"
優點： "more new movies will be better"
優點： "Service in side."
缺點： "Air host listen on time"
優點： "I like the nice and warm service from the crew"
缺點： "Food can be more variable but overall its oke"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
缺點： "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
優點： "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
缺點： "The premium economy seat was about average. Comfort okay but not the best for sleep."
優點： "Seat was good and slept like a baby"
缺點： "Nothing really, slept the whole way"
優點： "Flight spot on time."
缺點： "Can't think of a better thing"
優點： "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
缺點： "The long security lines in Tokyo for transfer."
優點： "Crew was professional and charming"
缺點： "Nothing really, one of the best short haul flights in the world"
優點： "Late departure but kept informed. Food good."
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
缺點： "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
缺點： "About cabin crew for for more smile"
優點： "CX crews are professional as they are very customer oriented"
缺點： "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
優點： "Seating space for short people..not average height people"
缺點： "Wider space for seats"
優點： "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
缺點： "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"
優點： "Nice plane. Crew was great. Seat not bad for economy."
缺點： "Only complaint was the 5 or 6 hour delay because of the weather."
優點： "Standard of the flight was good"
缺點： "Cabin personal was unengaged rude and everything than helpful"
優點： "crew amazing"
缺點： "terrible food - poor choice of inflight entertainment - crew constantly on the pa"
缺點： "Bathroom is clean, but could be better if more attention is being given."
缺點： "flight always late as usual"
優點： "Checkin experience was great. Boarding was great. The crew was great"
缺點： "The movies were old. Not many new releases to choose from"
缺點： "flight delayed as always"
缺點： "flight delayed as usual"
缺點： "delayed as usual"
缺點： "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
優點： "The crew had their hands full. Very friendly throughout the flight"
缺點： "Comfortable legroom and newer movies"
優點： "new seating arrangement is nice"
缺點： "Flight was delayed for 4 hrs, the additional delays st the arrival airport."
缺點： "Better food"
缺點： "Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible"
優點： "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
優點： "Good options for food including meals and snacks! Cabin crew was great."
缺點： "Crew sometimes a little slow responding to passengers paging from their seats."
優點： "The staff at Cathay Pacific were awesome."
缺點： "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "Food was good, service quick and efficient"
缺點： "Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!"
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "Online check in selected a pair of seats at 73D & 73E on flight CX 759 on 16 Nov 2018. It turned out to be in a triple seat."
缺點： "inaccurate seat map"
優點： "All the flights had bad Kosher food"
優點： "comfortable seats with good leg room"
缺點： "Cabin crew did not offer much service. No coffee, tea or water offered."
優點： "Cleanliness and no disruptions"
缺點： "The crew were slow to clear the food trays"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
缺點： "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
優點： "Inflight entertainment was excellent! Staff were very attentive."
缺點： "More choices in food and more leg room or ability to put legs up, had very swollen feet!"
優點： "Cathay never let you down. Good service, great staff."
優點： "We got to our destination"
缺點： "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
優點： "Friendly staff"
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
缺點： "None in particular"
優點： "Always consistently good.."
缺點： "I was pushed to a later flight with another company because the plane was overbooked."
優點： "Good entertainment choices, but the system itself was awkward and slow to respond."
缺點： "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
優點： "Comfortable premium economy seat. Nice crew."
缺點： "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."
缺點： "It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),"
缺點： "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
優點： "Comfortable plane and a good price"
缺點： "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."
優點： "Awesome crew, full flat seat"
缺點： "Western menu"
優點： "Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!"
缺點： "Food okay could have been better. Entertainment system excellent but television shows section could have been better."
優點： "Services good"
優點： "Services verygood"
優點： "Got an exit row seat. Lots of leg room."
缺點： "No complaints."
優點： "Crew excellent"
缺點： "Couldn’t fault anything"
優點： "Service was efficient and responsive ."
缺點： "Food was good"
優點： "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "Good entertainment choice"
缺點： "Average economy plane food"
缺點： "3hr delay on the tarmac due to maintenance issues after an aborted takeoff."
優點： "Food was ok"
缺點： "End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights"
缺點： "Smell was so bad"
缺點： "Smell was so bad during flight"
優點： "Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers"
缺點： "Taoyuan airport facilities"
優點： "Living in novotel while staying in Taipei"
缺點： "stuck in Taipei"
優點： "Food is surprisingly not bad, with entertainment is a plus."
缺點： "luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell"
缺點： "The English of the crew wasn't fantastic"
優點： "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
缺點： "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."
缺點： "The seat pitch is quite narrow makes plane feel crowded. Flight attendant does not pay attention to the request"
優點： "The boarding by zones is a great way to do it and they implemented it efficiently. The crew were outstanding - pleasant, smiley and courteous and made me feel welcomed. Meals were delicious."
缺點： "A bit cramped and not quite enough toilets in economy class. Always a long queue for the toilet."
優點： "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點： "Nothing I didn't like."
優點： "I liked the crew members. They were welcoming and professional. Flight fare was very good in value for waiting a few extra hours in Taipei. I could do some shopping there while I was in transit. Nice airport. The screens of my row were not working so they restarted all screens a few times. While the screens of my row worked, other rows were not working. Surprisingly no one fixed or complaint as the screens of other rows kept off from the start to the end of the flight. I felt so sorry for others."
缺點： "Like what I said in "what I like", I think the connection of the screens/tablets had some issues. Luckily mine worked. I would be upset if my screen did not work during the entire 9 hours flight."
優點： "The service from the beginning to the destination was great. I found the staff very professional"
優點： "the flight wasnt too packed so i had enough space and the flight was cheap, worth it."
缺點： "the time the flight was available for."
缺點： "there was not much information at the airport, the flight did not appear on the screen. but when I asked, I get the information."
優點： "Comfortable and relaxing!"
優點： "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
優點： "Transit was smooth and efficient."
優點： "Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system."
缺點： "A change of snack for to and fro journey would be good."
缺點： "the food to much asian"
缺點： "Everything was a joke to a West standard"
優點： "Like the checking in crew"
優點： "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
缺點： "I like everything"
優點： "The food was good the crew were very nice and polite"
缺點： "The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch."
優點： "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
缺點： "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."
優點： "Enjoyed everything about my flight.Awesome service from the crew most welcoming.Plenty of leg room and comfortable seating.I have already recommend this airline to family and friends."
缺點： "General good!"
優點： "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
缺點： "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
優點： "Comfort, space, movies"
優點： "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
優點： "Legroom and entertainment are nice. Seats in economy are better than average."
缺點： "The staff does not seem to mind bumping into you or a seat with a cart in the aisle... And they don't control the 'gold rush' boarders who can't tell zone 1 from 3 or premier from economy... Of know what 'parents with small children' means... They just run the bulls...."
缺點： "Tv and food"
優點： "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
缺點： "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"
優點： "Amazing crew, confortable seats, great complimentary internet service"
缺點： "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"
優點： "Seats extremely tight."
缺點： "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
優點： "Everything went well"
優點： "check in..Gatwick S."
缺點： "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
優點： "The food and the entertainment"
缺點： "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
優點： "Excellent staff."
缺點： "Very cramped, even for economy."
優點： "Food is DELICIOUS! Service is impeccable. Very friendly and attentive flight attendants."
缺點： "The seat leg room is on the smaller side, although the incline is good."
優點： "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
缺點： "There was nothing really to dislike here."
優點： "Great good entertainment n crew provided warm and courteous service"
缺點： "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
優點： "Good crew. Clean"
缺點： "A little late"
缺點： "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
優點： "Crew was very kind"
缺點： "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
優點： "Istanbul Airport has good facilities and F&B options"
缺點： "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
優點： "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
缺點： "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
優點： "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
缺點： "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
缺點： "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
缺點： "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
缺點： "Same problem as the first segment (see above)"
優點： "The entertainment was good"
缺點： "We asked for special meals and they told us they only had one type of meal on board"
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
缺點： "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
優點： "The food was quite good"
缺點： "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."
優點： "see previous review"
缺點： "see previous review"
優點： "Comfortable flight, on time and good service"
缺點： "I book flights and they toke money and last minute when i went to the airport is not existing at all"
缺點： "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
缺點： "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
缺點： "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
缺點： "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
優點： "The food was good, the entertainment ample and up-to-date, and our flight attendant on that flight was very nice and helpful. My sister is incredibly tall and they were able to put us in an exit row, which was much more comfortable for her."
優點： "On time, courteous, professional. The seats in economy were comfortable and there was good amount of leg space."
缺點： "Unlike all other places we boarded from, this location did not allow families with infants to board sooner."
優點： "Overall it was ok. I enjoyed the leg space."
缺點： "I suppose it's just a matter of different manners"
優點： "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
缺點： "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
優點： "Large screens, reusable dishes + silverware"
缺點： "Plane was old, felt more squished and the seats did not decline. Also very note."
缺點： "overall good experience"
優點： "Turkish is always consistently excellent"
缺點： "I liked everything. They are very accomodating towards passengers with special needs."
優點： "I am a disabled passenger. Turkish look after me well."
缺點： "No complaints. Good service"
優點： "Everything was fine on this flight."
缺點： "Everything was fine on this flight."
優點： "I liked the overall plane journey."
缺點： "Flight was delayed which caused us to miss our connection flight."
優點： "Everything was well taken care of."
缺點： "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
優點： "Comfortable and uneventful flight - just the way it should be!"
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
優點： "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
優點： "The food was ok."
缺點： "I lost my suitcase or had it stolen!"
優點： "The flight was on time"
缺點： "The boarding process was not orderly"
缺點： "They didn't have my special meal"