每天清潔，並在 巴拉望飛往 台北市的機艙內安裝HEPA高效濾網
缺點： "No indication that the flight would be delayed was given until way late in the game. We could have taken our time getting from one terminal to another and saved on an expensive taxi ride had we known. The crew were being unreasonable to a couple of passengers for moving to an empty row. Seems like that would do the plane a favor by evening out the weight distribution."
優點： "I am missing my luggage’s"
缺點： "Where is my luggage"
優點： "Seats and timeliness were good"
缺點： "Checking in process should be improved"
缺點： "Delay Delay Delay"
優點： "On time and efficient"
優點： "Very friendly - free water & snack."
優點： "Our flight was delayed for 2 hours, and those people who are in charged for opening the gates for boarding was clueless to what row or zone are they welcoming first or what not. The lines were long and people were disappointed and unruly."
缺點： "Trained your staff!!"
缺點： "The flight was delayed for over an hour."
優點： "Food was tasty, check-in was simple, flight arrived on time."
缺點： "None - no entertainment but didn’t expect any on budget airline."
缺點： "I booked through kayak which redirected to kiwi. On the boarding pass it gave the wrong terminal (domestuc terminal, when i was flying internationally) then to find out the terminal got updated online. In addition, the flught was delayed and gates were changed and i found out AFTER i already boarded the plane. Terrible."
優點： "Fast boarding"
缺點： "Significant delays."
優點： "Price was OK, perfect timing, kind staff."
缺點： "Flight was delayed (as most of Air Asia flights)"
缺點： "Seat is uncomfortable"
缺點： "Because of a delayed flight, I missed the check-in by minutes. There was no one there to help me even though YOUR flight was delayed in taking off as well. It seems increasingly the case that flights are delayed and the reservations we pay for are merely suggestions rather than a commitment by the airline. Further, when these things happen there is no compensation. The airline just keeps the money for services not rendered. The Air Asia website doesn't work. The online chat doesn't work. Nothing works from Air Asia. Of the three airlines servicing the Philippines, Cebu Pacific is the worst, followed by Air Asia, and Philippine Airlines being the best."
缺點： "Flight was delayed for more than an hour"
缺點： "2 hours delay, changed gate twice"
優點： "Flight time Cost"
缺點： "They don’t fly from Clark to KL Seat pitch excruciating for most average height people Particularly on a four hour flight Everything is penny pinched Crew are verging on brusque Some very loud music on boarding with some American rap music, hardly appropriate on a south east Asia airline"
優點： "Nothing. There’s nothing to like on air Asia. I don’t understand how they won best low cost airline. But lol, it can’t even properly fit a 175cm/62kg man."
缺點： "The flight was on time. The food was disgusting. Ordered chicken adobo and it came in a form that I guess even a dog won’t eat it! Even my cat food looks much better, and it has the sauce. Their adobo missed the... adobo sauce. Flew twice with them but nah. Not gonna do it again. And I’ve got more than 10 low cost companies. Cebu too. And all European low costs. Cebu, is much much better than airasia. At least their food is delicious and you have enough space."
優點： "Just Point to Point, Nothing Else."
缺點： "Ground Staff and Cabin Crew needs training on Proper handling of guests. Just saying.. Theres a better way of herding cattle at check-in"
缺點： "1.一進飛機煙霧瀰漫還滴水 2.登機行李限重7kg業界最少 3.不能帶入境商店買的飲料上飛機有點太嚴格"
缺點： "The crew hate their jobs."
缺點： "not bad"
缺點： "Flight was delayed due to no fault of Air Asia, however, the passengers were not being informed of said delays, that many passengers started to flock to the boarding gate thinking the flight is about to board. Resulting to people standing around, due to lack of seats in the boarding area and making people who were probably happily seated at the other parts of the airport lose their seats as they anticipated boarding. I found out about the delay through my Kayak App and it took a long while before Air Asia made announcements. The flight was delayed about 3 hours."
優點： "Flight attendant service"
缺點： "Flight cancelled the previous night. Forced majeur. Whatever. No explanation given. Had to book a hotel overnight."
優點： "We arrived safe & sound"
缺點： "The flight was cancelled on the way there and on the way back without any notifications. On the way there, I had to run through the airport to catch an earlier flight. On the way back, I waited 4 hrs to catch a later flight. Air Asia did not compensate for my valuable extra time wasted but in addition charged a $30 USD bag fee each time. I will never fly with Air Asia again and will advise friends and family to avoid Air Asia."
優點： "All ol"
優點： "Flight delayed."
缺點： "Some food that we bought taste good"
缺點： "Plane is always late."
優點： "Staff on the plane were nice."
缺點： "The flight was delayed. Boarding took a while and they only had one exit door open upon arrival."
缺點： "poorly trained staff late could not hear announcements no one in departure lounge to assist travellers will never choose them again - consistently poor"
缺點： "Horribly late. Glad I didn't book a connection the same day."
缺點： "This airline is a complete joke They have NO IDEA what customer service is Three of us had to rebook an earlier flight, same day as original ticket... NO REIMBURSEMENT, had to pay for three more tickets They broke a fragile purchase and said, too bad. Again, zero compensation. Fly with CEBU AIR!!!!!"
優點： "Check in was fast, crew was helpful, provided meal in airport for long flight delay"
缺點： "The airlines was great overall. Friendly staff, clean planes. My complaint, albeit a minor one, was that they didn't offer any type of free snack or drink. Most American airlines offer this and it's expected from most foreign passengers. Secondly, our plane was delayed about 5 hours for "traffic congestion" at Manila Airport. It looks like they only have one plane that travels the Puerto Princessa to Manila route so keep that in mind if you need to be somewhere on time. Philippines Airlines and Cebu Pacific Air had multiple planes coming and going durongbthis delay. I saw not a single AirAsia plane durong this delay. They sent an update email about a week or so that the flight was being moved up 2 hours, but no text saying that the flight was delayed. We could've spent an extra half day in El Nido if we had known. But still, I would probably fly with then again."
優點： "everything was ok"
優點： "Check-in online process was easy. Price was good. Staff was very helpful at the counter. Aircraft was very clean."
缺點： "The terminal bathrooms were awful in Aquino airport, not the airline's fault. Was so hard to board with 2 small kids amongst all the people rushing onto the plane. Would be better to have us board first or last. No free peanuts or water, I guess something only American companies do. No entertainment."
優點： "Old plane and seats in Row 14 were broken and angled down so you practically slid off the seat! Flight crew all knew about it and said nobody has fixed it yet for a while!"
優點： "LOW fares"
缺點： "Hey I know its the Philippines, I've been here many times, but ALL of the Air Asia flights were delayed, ours 2 hours...we flew Air Asia to Kalibo last week, delayed 4 hours. But Cebu Pacific flights were all delayed too. Just prepare for long waits at waiting area. Ferry boats are often cancelled or delayed too, its just the way it is here in the PI."
缺點： "The plane was late for 1.5 hours!! We almost missed our next flight from the same company ant the staff didn't want to help us at all to get to the next flight no matter how much we asked them. Unbelievable!!!"
缺點： "Delayed for 2 hours without any informations ..."
優點： "Nice, efficient crew, comfortable seat"
缺點： "The flight was delayed about 5 hours from the original time, a lot of confusion in the boarding room, and only gave out a box of fried chicken for the meal, and I m a vegetarian. would have even eaten a bag of peanuts...."
缺點： "Your flights are either late or rescheduled."
缺點： "Frustrating sitting on the aircraft waiting for clearance. Really? Heavy traffic in Kalibo? No weather issues."
優點： "Not much but the flight crew was alright."
缺點： "I've taken AirAsia twice on my travels in the Philippines, one of the times, the flight was very very delayed.The other, they changed the flight time 2 hours AHEAD of schedule and made that flight the last flight out for a day. Called the customer service hotline and they have terrible customer service, did not really come up with any solutions and I was placed on hold numerous times for a very long time. I ended up having to wait until the next day to get on a flight, which made me lose a day at my other destination."
缺點： "AirAsia was close to 2 hours late, for both flights."
優點： "Friendly staff and plane was comfortable and clean"
缺點： "Flight was delayed for 3 hours returning from Palawan"
優點： "Very organized on board and staff is very professional."
缺點： "It would have been nice if drinks were complimentary."
每天清潔，並在 巴拉望飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 巴拉望飛往 台北市的機上會提供口罩
從 巴拉望飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 巴拉望飛往 台北市的彈性機票