優點： "The little details...slippers, nice meal, foot rests, deep carryon bins."
缺點： "Legroom, too tight. Attendants blocking lane unable to reach restroom, entertainment didnt work."
缺點： "What is the point of paying business if you don't get the extras... No priority boarding, fighting for luggage overhead room, economy customers running to the front not allowing for comfortable disembarking of business class customers .. Just not what you would expect from business class."
優點： "good company"
優點： "almost nothing"
缺點： "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."
缺點： "Same problem as the first segment (see above)"
缺點： "The food"
優點： "Friendly staff,"
缺點： "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
優點： "The route"
缺點： "No one gave me water even if I asked, nobody came to me to ask my problem"
優點： "Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices."
缺點： "Long layover in Istanbul."
優點： "Friendly staff, decent meals, comfortable seating"
缺點： "Istanbul airport- needs major refurbishment"
優點： "great entertainment, pretty comfortable, good service"
缺點： "a little bit of a delay"
優點： "Friendly crew Good food Clean plane"
缺點： "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."
缺點： "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"
優點： "the crow"
優點： "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."
優點： "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
缺點： "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
缺點： "My luggage arrived wet unprotected fron rain"
缺點： "See sbove"
缺點： "Poor boarding one hour late , security people yelling, 4 gate changes food so so. Will not use airline Again..."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "Two hours delay and lost baggage"
優點： "bad !!!"
缺點： "All !!"
優點： "Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering"
缺點： "Nothing to complain about!"
優點： "Great experience for my first international flight."
缺點： "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."
優點： "All of it best flying experience to date"
優點： "Great service, polite."
缺點： "A bit slow serving food."
缺點： "There was no personal monitor to watch movies during the flight"
優點： "Food and beverages, both choices and generosity of portions and quality, excellent. Entertainment made long trip very endurable."
缺點： "Rediculous chaotic check in at JFK. Standing in line an hour for a 40 minute delayed departure with virtually no communication from staff. As I had connection to make, was very unnerving."
優點： "more leg room. comfortable seats. polite and friendly crew."
優點： "Smooth flight"
缺點： "I travelled in Business Class from Istanbul to Chicago. The service was not at all impressive and the crew were not very helpful. I asked for water and champagne with my dinner. Champagne never arrived, even after I asked for it again. My half-full glass of water was taken away halfway through dinner with no explanation and never replaced. I asked for water five times before I was finally brought a bottle of water over 30 minutes later when they were being passed around to everyone. Meanwhile, the two flight attendants I asked for water walked by several times picking up trash... not sure what was so difficult about bringing me a glass of water."
缺點： "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
優點： "Good Food, Nice Accommodations, Great in flight entertainment options. Would do again for longer flights to other destinations."
優點： "Even though this was a short flight, we were served a full meal! Crew made us very comfortable."
缺點： "We had a 5hr wait at the airport for our next flight. I wish we could have connected on an earlier flight."
缺點： "Crew seemed harried, and even ignored me at times."
優點： "I love Turkish Airlines overall. Their bigger international airplanes have more leg room for a coach for longer flights. Crew were courteous and professional."
優點： "The crew is wonderful, the food is very good for airline, and the flight was on time"
缺點： "Boarding a bit chaotic"
優點： "The quality of service is always on top, kindness and help is always when you ask..."
優點： "Excellent service. Food was great too!"
優點： "Great food and great service by crew. On time. Good aircraft. Good connection times."
缺點： "With the high level of noise, I prefer movies with subtitles/CC. There were only a handful of such movies on the flight. Seats a bit too cramped and become unbearable when the front seat leans back.. Suggestion: have a hole section (i.e., center section, between isles) with seats that do NOT lean back."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "I loved being able to stay in Istanbul for a while. We had a great time during the layover, and the flight was incredible. The entertainment was top notch, and the food was as well. They had delicious olives and cheese on most meals, and the hot food had great use of tomatoes and umami to add taste to the meals. It has been a great experience traveling on Turkish Airlines, and I would suggest it for everyone."
缺點： "Leg room for the seats were a little tight."
優點： "Crew was efficient"
缺點： "The baggage handlers broke a wheel off my suitcase and damaged the hand!e."
優點： "Movie choices plentiful"
缺點： "Flight was delayed for almost an hour while passengers were on board the airplane."
缺點： "Crew was not specially caring or interested in me. Food was lousy for business class No in flight personal care "case" Business class check in was a nightmare. They could not issue my boarding pass and it took over half an hour waiting for a solution"
優點： "Staff was welcoming, accommodating and very courteous. The seats were comfortable and they had a great selection of movies to keep me occupied on 2 overnight 8 and 10 hour flights. Food was good too!"