缺點： "Very good flight. Good company Eva airline."
優點： "Crew was very kind"
優點： "Crew was very well trained and managed the flight excellent"
缺點： "Better communication on gates via text or communication via the apps"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Yes both of those were great."
缺點： "The flight got delayed by 2 hours and then another 30 mins when we landed. This is my first time flying with Eva airways and all 3 times, it has gotten delayed by more than 2+ hours."
優點： "The food, service, & video entertainment were both very good!!!"
缺點： "Lay down seats for sleeping!! ))"
缺點： "Board earlier so plane can leave on time."
優點： "Friendly crew and comfortable seats"
缺點： "Food was not great."
優點： "I was impressed with the way they had everyone ready to board, they called all sections and had everyone in line and boarded quickly. The flight was long and comfortable, they had toothbrushes with tube of toothpaste, hand lotion& even an orchid in the bathroom good seating no complaints"
缺點： "Actually I think this was by far the best airline I have been on in a long time. If I had to make a suggestion it would be to make the menu with bolder print..but honestly that wasn't an issue"
缺點： "I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop."
優點： "Service and food was good. Freindly staff."
缺點： "Nothing. I flew business class and it was very good. Can’t speak about premium economy and economy."
優點： "Professional. Attentive. Meals included. Drinks included Nice bathroom. They go the extra mile"
缺點： "Nothing Everything was awesome"
缺點： "45 min delayed departure due to no pilot then delayed arrival due to no ground we How mismanaged and incompetent can 1 .org be! I guess the AC motto is true...we aren’t happy unless you’re unhappy"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "The flight attendants were very friendly and helpful."
缺點： "The seats were uncomfortable for us taller people in economy class."
優點： "Very spacious seating. Great staff, and smooth flight. PLUS I got my vegetarian meal as requested."
優點： "The staff and amenities were top notch. Seats seemed a bit roomier than ones I been on in the US lately."
缺點： "The web site was terrible. It could't remember any of my personal info for the return flight despite the fact that I entered it on the out going flight and on their mileage plus (Infinity?) program."
優點： "Exit row seats"
缺點： "Delayed. Gates had to be changed too and boarding took longer than what was announced over PA, a bit chaotic. Had to rush to make connecting flight. In flight entertainment had to be rebooted"
優點： "The movie selection and offering of water and tea was great."
缺點： "The food quality wasnt the best."
缺點： "Delay for 1 and half hour"
優點： "I had a question about my ticket and had to call customer service, and was speaking with a REAL PERSON who was actually helpful within 5 mins! An airline miracle. Very gracious checkin, Great inflight service."
缺點： "Try to get an isle seat- seats feel small."
優點： "limited movie selection. otherwise very good experience."
優點： "I had to reschedule the flight from Jakarta due to airport closure in Bali. The staff were very helpful with that, especially Betty Chen, Agent code: 364. She was a great ambassador for customer service."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "My surprise business class hello kitty class"
缺點： "That my flight wasn’t longer lol"
優點： "Everything was wonderful."
缺點： "I can't think of anything I didn't like."
優點： "Best airline I have been on for several years and I have over 500K miles on AA."
缺點： "Cold personality of flight attendants"
優點： "Crew were very sweet and pleasant and there were MANY of them. Got offered drinks-water, juice, every hour."
缺點： "I ordered a few special meals, which was far tastier than the regular select menu."
優點： "Once I got to Taipei I had a 22 hour layover. I called to see if I could get an earlier flight and I was told there was one. I just needed to go talk to Eva to check on price. The woman was rude and then told me there were no more flights. I am in the process of starting a business in Bali Indonesia and I will be flying from the US but will not use or recommend Eva."
優點： "Very helping ticketing agents. Comfortable seats and arrangements."
缺點： "In flight crew could use some help in politeness. Some were outright rude when asking for simple requests such as water."
缺點： "班機delay沒通知 大陸人太吵"
優點： "Staff is great. Service, comfort"
缺點： "Not enough water"
優點： "We enjoyed the meals and in flight entertainment"
缺點： "We ordered the vegetarian meal. And the quality of the meal was terrible. There was a hair in my food as well. I fell sick during the 2nd leg of the flight after eating this food."
優點： "I ordered a vegetarian option meal just to be safe because you never know hat you will get with airplane food. I got on the plane and saw another option I would rather have and the crew didn't hesitate making the change for me."
缺點： "The major downside is carry on luggage . If you like to carry on your suitcase if has to stay at a max of 15 pounds or so. If it exceeds that weight you will have to check it. I checked my bag both ways with transfers and didnt have a problem gettng my luggage. Overall good experience. I will definitely fly EVA again."
優點： "Great movie selections. Comfortable in my seat."
缺點： "Small glasses of wine. Bad food."
優點： "Friendly crew, overall good seat."
優點： "comfy, modern interior on the plane. Staff was great."
缺點： "check in was smooth, and the staff knew exactly how to handle my surfboard bag and the correct price to charge."
優點： "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
缺點： "Categorizing travellers together."
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
優點： "Everything and everyone are Good and Nice ."
缺點： "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"
優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."
缺點： "Quality of Indian food"
優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
優點： "Vegetarian oriental meal was good. Movie selection was good."
缺點： "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."
優點： "crew amazing"
缺點： "flight always late as usual"
缺點： "Food extreamly salty and makes you gassy. Bathrooms were always dirty and out of items. Economy cabin was freezing cold and the blankets provided are paper thin."
缺點： "Everything compared to Emirates or Etihad"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
優點： "Overall service"
缺點： "Nothing specific."
優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."
優點： "All the flights had bad Kosher food"
優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
優點： "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
缺點： "Food was mediocre in flavour and variety."
優點： "早餐是粥 很棒"
優點： "Not much to like particularly for this flight."
缺點： "The crew was a bit rough."
缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."
缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
優點： "The Stewardesses were polite"
優點： "The crew and pilots are always polite and professional."
缺點： "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."
優點： "Entertainment options were good, too bad my system want working right"
缺點： "My entertainment system was very jerky, as if I was streaming on a uggling show internet connection, so couldn't really enjoy anything they had. Asked for a reset and either it didn't help or they didn't reset. By the time I wanted to ask for another reset, we were getting served dinner as the carts were blocking the aisles. Didn't get seats together with my wife. It was a 3-3 seat configuration. No empty seats and I ended up sitting behind my wife, in the middle seat. So no window or aisle for either of us. :("
優點： "Superb crew and excellent service."
優點： "Service is good."
缺點： "Wash rooms are limited"
優點： "Chicken rice"
缺點： "Mess in TPE"
優點： "CREW AND PLANE"
優點： "Service and timing"
優點： "Great crew. Super friendly."
優點： "Movie selection was fantastic!"
優點： "Good service"
缺點： "1-hour delay due to inclement weather"
缺點： "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."
優點： "Flight attendant spoke good Mandarin and was willing to continue to speak it even to someone who didn't look like a Chinese speaker - unlike some Chinese airlines where they launch into English assuming that if you don't look Chinese you can't speak Chinese."
缺點： "A glass of wine or beer would have been lovely."
缺點： "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
缺點： "Cobrar 45 euros por kilo extra no es normal"
優點： "Never happened. Please refund ASAP Due to COVID-19 I have tried to email"
優點： "Brand New a350-900. Great price"
缺點： "Food choices for westerners, more leg room."
缺點： "Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken."
優點： "They ran things efficiently and staff was cordial and helpful if asked."
缺點： "I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing."
優點： "It was a pretty comfortable flight."
缺點： "One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Fast and efficient boarding process. Nice selection of movies."
缺點： "Seats (economy) can always be more comfortable."
缺點： "Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Great space between seats in economy class . Yellow lights felt much more pleasant than the florescente lights most flights have."
優點： "Impressed with the quick boarding time. Flight delayed 45 min but still made connecting flight. Good inflight entertainment options"
缺點： "Bad food"
優點： "They just seem fake friendly. Be nice if they also were more lenient on carry on luggage. Very unreasonable making the start of vacation stressful moving stuff from our carry on to other luggage over 1 kg. It was obnoxious. They had another scale at the gate which was over the top obnoxious. I felt like we were a burden to the airline rather than a guest."
缺點： "They need to treat people as a guest rather than a hastle. Super annoying bag check and staff and crew in plane were just ok. Whatever happen to being a guest"
優點： "The flight from vancouver to taipei was great. The plane is top notch. Free food and drink. It's great. Seats are comfy and very roomy"
缺點： "The flight from taipei to bali was terrible. I had to switch seats because I was too tall for the window seat. Theres no leg room and the seats are very narrow. I am not a huge guy, 6'3" and 235lbs very uncomfortable. Also the TV only worked half the time"
優點： "Service, food and amazing plane"
優點： "The staff was very friendly and accommodating"
缺點： "Food was nothing special"
優點： "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
缺點： "A little bigger seat and a bit more leg room would be nice."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "I especially liked the meals, entertainment, and really friendly staff."
缺點： "No issues."
優點： "I had a seat in Premium Economy and the seats were very comfortable. The chair had the option to extend into a foot rest and had wider arm space than standard economy seats do. Flight wasn't overly crowded, which made it very comfortable."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "I liked the movies, and the leg room in the economy section."
缺點： "I don't like yogurt."
優點： "Nice, clean plane"
缺點： "Food is the same all the time"
缺點： "You booked my flight with wrong middle name. Had to. It new flight. Please call me or I will be calling. I was told by china air in Denpasar that it was refundable"
優點： "The hand towels were a nice touch."
缺點： "The flight was delayed and notice was only sent that morning. If I had known of the delay sooner, I wouldn't have left for the airport as early as I did."
優點： "I very much enjoyed the flight! The airline staff were incredibly friendly and helpful. They were kind and went out of their way to offer water bottle refills; a huge plus on such a long flight! The meal I requested was vegan and good. There were no loud announcements, bright lights or interruptions for many hours during the flight: very relaxing for sleeping and reading. I will absolutely be flying with them again."
缺點： "The seats were not 'incredibly' comfortable, I'm a smallish woman and felt a little cramped, but overall it was pleasant. Just bring a puffy jacket or back pillow. I wish the juice and beverage selection were more varied (healthy options) and that they used more sustainable and environmentally friendly practices❗️My food came with a single-serving water cup that I requested they keep though I think even unused it was thrown away..."
優點： "Most comfortable economy accommodations I've experienced: good food (!!), polite staff, free blankets/pillows, head phones, personal tv with extensive movie collection. Infinity better than AirAsia, which I flew the same route in reverse."
優點： "Legroom and entertainment are nice. Seats in economy are better than average."
缺點： "The staff does not seem to mind bumping into you or a seat with a cart in the aisle... And they don't control the 'gold rush' boarders who can't tell zone 1 from 3 or premier from economy... Of know what 'parents with small children' means... They just run the bulls...."
優點： "There is no extra charge to sit in the exit row, if available"
缺點： "The food was pretty terrible"
優點： "Extremely helpful and efficient staff."
優點： "I really liked the good selection of movies and my individual screen."
優點： "Efficient, affordable"
缺點： "Food not the best but it's okay"
優點： "The movie and game selection. Boarding process was efficient"
缺點： "The food is the worst I've had on an international flight. The price for upgrades is absurd even when the entire business class is empty. Also, I assisted a medical emergency and missed dinner which was then never given to me."
優點： "China Air did a fine job overall. SFO TO Bali. The food was ok and the movie selection was a little short for newer stuff. But all and all for the price = good."
優點： "Very nice short trip."
缺點： "Terrible food and movie selection"
缺點： "Entertainment needed"
優點： "cabin crews"
缺點： "Be punctual"
缺點： "To simply find how much weight I’m allowed in every section of the flight. Also I couldn’t check in online with ELAL maybe because the ticket was a Hong Kong Airlines ticket operated by ELAL"
缺點： "Everything was wrong and kayak knew they were selling me a scam ticket."
優點： "A little bit better with the service but the opportunity to be great like the other airlines I experienced was missing. To be honest the plane was one of the newest model around but looking and observing at the seats and restrooms, etc, I was not impressed. I feel like it was so cheaply done and maintenance was so poor."
缺點： "Offering cheap fares does not mean poor service and being treated with rudeness and so so service. In every year that I travel, I try different airlines to see and experience. I say that this experience is the worst and will be forever be embedded/marked on my list. They should look into service more to make up for other shortcomings I observed. Really felt bad not for me but for the other people who also got mistreated with the crews rudeness and their mean attitude towards work and guest. I work in a service Industry and all I can say they are not even at par to our lowest standards in what we do at our work."
優點： "The entertainment was the best thing about the flight."
缺點： "The employees behavior was very matter of fact and very curt. My brother injured hisself and the level of service wasn’t great at all"
優點： "Yes and yes"
缺點： "Give head pillow and blanket when customers ask for it. It’s a lot to hold in your seat."
優點： "The stewardess was nice and the pilot got us home early"
缺點： "the food was gross, I got a horrible stomach ache when I got back for 3 days and a migraine. The seats were uncomfortable even though I am 5'2 pretty short but it was a painful flight. The 5 hour layover was terrible but I understand it was the shortest we could find."
優點： "the seat was okay just a bit old (given with that price, it's acceptable), however the aircraft changed last minute for both legs, i almost need to sit separately with my companion."
缺點： "the crews are polite but not as attentive. Pilot Gary Emmanuel (Philippino) on HX692 - Aug 13 was a shock, being extremely rude in knocking my bathroom door fiercely for 20secs, i opened the door and asked why, he answered with his head up high "yes, i just knocked" and rolled his eyes..what?"
缺點： "More water cooler temperatures and more information about 45 minute delay on tarmac. And let people pee if you are just sitting."
優點： "Quick flight"
缺點： "Tv screen wasn’t working properly"
優點： "The crew was amazing"
缺點： "Boarding, seat size, entertainment and food could of been better"
優點： "Priority luggage pick up"
缺點： "Additional food options"
優點： "We loved HK Airlines! It was such a nice surprise! We did pay an extra $155 pp to be in row 31 and enjoy much more leg room and the seats going back farther - in the direction of business class but not quite but definitely worth every cent on a 14 hour flight. The attendants were awesome!"
缺點： "Nothing. If you do row 31 you will have a great flight!"
優點： "Crew was good the setting was uncomfortable."
優點： "Seats were comfortable. Entertainment had a great selection and the crew kept us up to date the entire flight. Loved the eggplant minced pork dish. Also loved they served 100% juice options."
缺點： "They needed to serve food more frequently. Having a nut allergy, I could only snack on the popcorn which doesn’t fill you up. The pizza served as our hot snack was disgusting."
缺點： "flight delayed for over an hour."
優點： "A Two seater row"
缺點： "Eggs sandwich offer for breakfast rather eggs with hotdog which contains pork"
優點： "The crew was absolutely wonderful. Boarding was fast and efficient, the staff were wonderful in keeping us informed on any delays. I was pleasantly surprised at how much leg room I had sitting in economy. I would book Hong Kong Airlines again."
缺點： "The food could be better, but I bought food before boarding so it wasn't that big of a deal and the first plane I was on appeared to be a newer model as the seats were comfortable however the 2 planes between Hong Kong and Bangkok appeared to be older so the seats were not as comfortable."
缺點： "Enhance the choice of movies/entertainment"
優點： "Crews inflight service"
缺點： "Unorganized of check in counters, on-line check in luggage drop waiting in the same line as others who needs check in, making waiting in line much longer for on line check in one"
優點： "The food was good and they had plenty of good movies."
缺點： "It is a conveniomal airline tailored for travellers seeking cheap tickets. Low expectations, and it was just it."
優點： "Good leg room! Fairly efficient boarding but take off delayed due to weight distribution of baggage weight, but crew kept is informed and though a fairly big delay in take off, arrival time aas great! Thank you!"
優點： "They gave us a meal. Hkg to tpe"
優點： "They serve food on a 90 minute flight."
缺點： "Crew should have informed pssengers if they want water you, feel free to go tonthe rear, not in a rude manner"
優點： "Food was plenty and plane very clean ..."
缺點： "The crew were not friendly at all. No one smiled."
優點： "Friendly crew"
缺點： "Dirty toilet"
優點： "Crews and service"
優點： "Decent plane"
缺點： "Lots of delays"
優點： "Very simple and efficient. Enjoyed flying with Hong Kong Airlines"
優點： "Lots of leg space and good TV options (just like the previous leg). I liked the ham pastry a lot."
優點： "30 mins early arrived..."
優點： "The plane was comfortable and roomy. I also enjoyed the entertainment aviation. It made the flight go by very quickly."
優點： "The crew at the BKK airport were nice and helpful, smiling on their faces. But, your crew at the Honghong airport were NOT very helpful and not friendly, no smiling.... hardly. I do not think I would pass through Hongkong airport again! The Crew on airplane were friendly and food was.... could be better!"
缺點： "Friendly service from ground up won't hurt at Hongkong airport. Smiling and friendly cost you, nothing.... but gain!"
優點： "Fast loading to plane and out, very friendly staff"
缺點： "They were not helpful at check in desk and they broke my brothers bag after having broke my bag on the flight out. DO NOT FLY HK AIRLINES."
缺點： "No entertainment on flight. It would be better if we could have watched movies."
優點： "Timely, very good service over all, specially at checking in."
缺點： "Think business class sits need a little upgrade. They are not bad, but could be better"
優點： "I thought the food was excellent, especially considering in economy seat."
缺點： "Flying economy sucks because the seat space is just too cramped. No news there . . ."
優點： "The staff were fast, friendly, and helpful. They all spoke good enough English to communicate properly at all times. Drinks and food came in a timely manner. The fight felt like it ended as soon as it started. Possibly the fastest disembarkment I've ever had."
缺點： "On the first flight, the plane was equipped with newer technology, including a touch screen entertainment set. But, the flight announcements came over headsets at full blast volume. The return flight was using older equipment, no touch screens involved, but the announcements were not loud over headsets (thankfully)."
缺點： "Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return."
優點： "Hong Kong Airlines, business class, was excellent. Check-in, boarding, flight and exit were all efficient and the crew was very friendly and professional. The flight was short (HKG-TPE) so entertainment wasn't a factor but the seats were very comfortable on the A-330 and the food was good. Airlines based in Hong Kong are among the best in the world and this one is no exception."
優點： "Very nice plane, super clean, extra friendly staff, great amenities."
缺點： "Price. Luggage limitation."
優點： "In seat entertainment and a blanket larger than a dinner napkin in economy."
優點： "In seat entertainment, USB and power outlets at each seat, a blanket larger than a dinner napkin in economy."
優點： "Everything from check in to deboarding! Did not realize I had purchased business class seats for my travel buddy and I. When we arrived to check in they ushered us over to the Business check area so I was pleasantly confused and surprised at the level of service and attention we received. The food and beverage service was top notch. Aircrew staff were especially helpful with every aspect of the flight. I usually fly economy but this taste of BC was enough to inspire upgrades for future travel. Especially with Hong Kong Airlines!"
缺點： "The flight only lasted one and a half hours. Not enough time to finish a movie or take a quick nap on this late evening flight."
優點： "The staff was really nice when I asked for the green tea they make sure you get it"
優點： "The crew was very friendly and attentive."
缺點： "Can’t think of anything"
優點： "Our luggage missed the connection but the situation was well handled"
缺點： "the food could have been nicer"
缺點： "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
缺點： "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
缺點： "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."
優點： "Comfortable seating map"
缺點： "Food could be improved especially for vegetarians"
優點： "Everything was good about this flight"
缺點： "They need to have at least 5 to 10 vegetarian meal on board."
優點： "The seat was very nice position."
缺點： "No seat back entertainment. Very old plane."
缺點： "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."
缺點： "Seat, food, service"
優點： "The hospitality of the staff Smooth sailing process"
缺點： "The food and the seats and leg room is too small especially for larger people"
缺點： "The pre boarding security was a mess and poorly managed in Kuala Lumpur."
優點： "Pleasant steward"
缺點： "Delayed and waste time at Jakarta airport"
缺點： "He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me."
優點： "None that I like!"
缺點： "Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!"
缺點： "I m dont have my bagage....i sait to long time IN airport and all my médecine ..is inside Nous people replat on page facebook"
優點： "Fast boarding"
缺點： "Forced to check a carry-on used all over the world for years. Then they lose it"
缺點： "Bathroom line"
優點： "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
優點： "The service"
缺點： "The food"
優點： "The early arrival, and the service"
缺點： "Nothing really"
優點： "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
缺點： "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."
優點： "The entertainment, seat spacing"
缺點： "The gate"
缺點： "Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier"
缺點： "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."
優點： "I got there eventually"
缺點： "The delay"
缺點： "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
優點： "Efficient and quick to load the plane and then take off."
優點： "The cabin crew was welcoming. The flight itself was smooth and on time."
缺點： "The smell of the toilets were really bad. Urine on the floor. I know I purchased economy class tickets but I expect the toilet facility to be better maintained."
優點： "Left and arrived on time. From just the flight point of view, it was correct but traveling now is more than leaving from A in order to arrive to B"
缺點： "I could not select that we wanted a vegetarian menu on the website of this company. The KUL airport is not very big, not many things to do there, very few restaurants. The issue is that if you fly with this company you arrive at KUL. Steward was kind but rough - efficient like a robot... and the headphones are very poor, I could hardly understand what was said when watching the films."
優點： "Everything on time and smooth. Crew was attentive and friendly."
缺點： "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."
優點： "Flight was efficient & comfortable. Crew was friendly & helpful."
缺點： "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
優點： "Cabin crew friendly and helpful."
缺點： "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."
優點： "spacious seat at row 5"
缺點： "The fish is merely edible. No IFE available."
優點： "Short trip 50 mins"
優點： "Service is excellent"
缺點： "our vegan food was not provided"
缺點： "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."
優點： "I love flying with MAS"
缺點： "I don't like Tax Refund Customs Verification"
優點： "Nothing in particular."
缺點： "Crew were not responsive, lacked initiative and had an upsetting attitude when serving. Food was stale, toilets had pee on the floor: Stewardess didn't bother to clean up, she just sprayed an air freshener instead."
缺點： "boarding was awful 1 hour late and no information provided to waiting passengers staff nasty and indifferent and/or uninformed about what was going on"
優點： "The flight was quick and the service was good."
缺點： "The flight was delayed and arrived almost one hour later than scheduled arrival."
優點： "Line took 1 and a half hours to get through. Never again and I plane on going to Bali alot in the next 40 years."
缺點： "Nothing staff was rude"
優點： "Nasi lemak breakfast was good."
缺點： "My entertainment unit didn't work, despite repeated reboots. We left 45 minutes late. The crew seem very disorganised, and kept forgetting requests."
豁免更改費用。 搜尋峇里島飛往台北 臺灣桃園國際機場的彈性機票