搜尋尼斯 飛往台灣便宜機票

優點： "The seating, food, safety measures"
缺點： "You are best nothing to improve"

缺點： "For economy, maybe more variety on meals ?"

優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "加強空服員訓練"

優點： "Nothing"
缺點： "Customer service. My spouse was very sick we couldn't go and they wouldn't help us"

優點： "Overall good."

缺點： "Nothing"

缺點： "座位的電視壞了，網路連現還是系統問題。空服員幫我們安排第二個位置，躺椅後躺無法固定，無法後仰"

缺點： "Too long of a wait for "parking" after landing"

優點： "cheuk in 快！吾使等太耐！"
缺點： "還有大半小時先着陸，已收毛毯，趕收工的感覺！"

優點： "很好！舒適！"
缺點： "沒有"

缺點： "Breads must be at least warm. The breads were frozen."

優點： "飛機起降超讚"

優點： "飛機座位舒適，服務員親切友善"
缺點： "沒有"

優點： "The entertainment because it had almost everything."
缺點： "Flying for the first time.I think everything was excellent."

優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"

缺點： "整體服務算還可以，但是有漸漸下滑的狀況"

優點： "最後一排"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"

優點： "組員微笑送餐"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"

優點： "Business class makes the entire trip much more comfortable."
缺點： "no negatives"

優點： "The space in the 380"

缺點： "Good"

優點： "Smooth flight"
缺點： "The food"

優點： "I was able to uograde"
缺點： "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"

缺點： "Leg space horrible. Wasn't even able to fold my legs just a bit, was stuck in one position resulting in severe neck pain."

缺點： "Emirates charging for duty free merchandise bought in Dubai. It is ridiculous that they add the weight of the duty free merchandise to your carry on luggage and charge at the gate. If I have known that I could have shopped in Dubai duty free. The customer service person was very rude too."

優點： "A footrest would make the flight perfect."
缺點： "No footrest. Legs got tired. Felt like lifting them up."

優點： "Everything was very good"

優點： "Internet check in, saves time and paper!"

優點： "Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!"

優點： "Professional and friendly staff"

優點： "在各方面都能體驗賓至如歸嘅感覺"
缺點： "航班既時間"

優點： "服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"

優點： "A380座位大很舒適，服務員親切，餐點平均水準不錯。"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。"

缺點： "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."

優點： "excellent services thanks"
缺點： "services provided to impaired handicap persons ,need improvement thanks"

優點： "Movie choices"
缺點： "Checkin services Staff attitude"

缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"

優點： "The time to board and arrival was on time"
缺點： "They didn't have mango juice"

優點： "Emirates gets credit for reasonable legroom in economy class and excellent entertainment choices."
缺點： "Airbus A380 is a huge airplane. So many passengers creates limitations."

優點： "Evening thing"

缺點： "The seats are cramped and the food is tasteless"

缺點： "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."

優點： "Over all all was great"

優點： "I appreciate the shuttle service that Emirate provided from my hotel to Nice Airport. The food was good and the crew was very attentive."

優點： "The experience as a whole was great!"
缺點： "My meal option wasn't available."

優點： "Received a flight credit"
缺點： "Emirates overbooked the flight and we were bumped."

優點： "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
缺點： "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"

優點： "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
缺點： "Nothing"

優點： "Food was ok"
缺點： "Smallest leg room ever"

優點： "Fast and easy to board nice crew worked fast and smooth large proposal for entertainment"
缺點： "more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically."

缺點： "Economy seating is extremely narrow!"

優點： "電影還算新，餐點內容ok。"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"

優點： "Very good entertainment system."
缺點： "Food was horrible. No drink service. Old seat."

缺點： "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."

優點： "crew was excellent"
缺點： "seat was better this flight."

優點： "Professional and friendly Crew & the movies"
缺點： "Too cold, seats to narrow, food not so tasty."

缺點： "The crew should be friendlier while they deliver their service."

優點： "The crew were busy but very attentive"
缺點： "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."

優點： "everything"
缺點： "nothing"

缺點： "空調比較熱"

缺點： "機上娛樂系統壞了"

優點： "網上無得book位。"
缺點： "網上無得book位。"

缺點： "網上無得book位。"

優點： "crew amazing"

缺點： "flight always late as usual"

優點： "機組服務人員親切"
缺點： "近兩年來，每五次搭乘有四次延誤，真不知道是什麼問題，從來不說明，就是讓乘客空等。"

優點： "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
缺點： "Seats too narrow in Economy."

優點： "Good"

優點： "整體舒服，安心"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"

優點： "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
缺點： "My earphones was broken, a little bed for me. Entertainment without sport news."

優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"

缺點： "Delayed without notice."

優點： "Familarity with airline"
缺點： "Limited food options. No drinks service."

優點： "All the flights had bad Kosher food"

缺點： "Great"

優點： "Overal, very pleasant flight."
缺點： "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."

優點： "早餐是粥 很棒"
缺點： "位置很小"

優點： "Nice crew"
缺點： "Seat on up position are too straight"

優點： "Helpful and friendly crew"
缺點： "never enough leg room in economy!"

優點： "晚餐有雪糕食"

缺點： "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

缺點： "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"

缺點： "Kosher meal served lukewarm"

缺點： "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."

優點： "The Stewardesses were polite"
缺點： "N/A"

優點： "The usual Cathay Pacific service"
缺點： "On time departure and arrival."

缺點： "Food"

優點： "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
缺點： "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

優點： "整体都可以"
缺點： "早餐很一般"

優點： "Superb crew and excellent service."
缺點： "Nothing!"

優點： "Newer plane"
缺點： "6,5 hrs delayed"

優點： "Service is good."
缺點： "Wash rooms are limited"

優點： "空中服務員Janice服務親切、細心，笑容滿面，給我一程愉快的飛行體驗！"
缺點： "名古屋中部機場Delay！"

優點： "Chicken rice"
缺點： "Mess in TPE"

優點： "2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful."
缺點： "Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that."

優點： "CREW AND PLANE"
缺點： "NA"

優點： "My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service"
缺點： "The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking"

優點： "Great crew. Super friendly."

優點： "Good service"

缺點： "The temperature was around 18 degrees.i asked several times if they can adjust it to normal the crew kept saying we will ask to pilot etc.no improvement. While facing covid i dont want to get cold!! Secondly no one checked for covid results while boarding and/or on check-in kiosks.i asked during boarding why they are not checking the reports the answer was they thought we had been checked during check-in.totaly fiasco and no alignement.i didnt want to get in a plane people with covid!!"

優點： "The flight crew was excellent IAD to IST."
缺點： "The customs process takes too long to make domestic flights in time. I ended up missing my connection to Antayla because the customs line was too long, so I was re-booked for a later flight departing 7+ hours later. I think in the future kayak needs to ensure at least 2 hours for a connecting flight"

優點： "Cabin cree was helpful"
缺點： "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."

缺點： "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"

優點： "Crew very pleasant. No delay."
缺點： "None."

優點： "Aeverthing"
缺點： "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"

缺點： "Same problem as the first segment (see above)"

優點： "Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally."
缺點： "They kept moving the passenger to the back o free plane where I was sitting and I was so scared."

優點： "Only the stewardesses very helpful and professional"
缺點： "The seats"

優點： "Food"
缺點： "Nothing"

優點： "Good food"
缺點： "Uncomfortable seating, oldish plane, depressing colour combinations in the plane. Plane lavatory was dirty"

缺點： "They are not considerate at all . It was a pain till they find Me another flight. The flight won’t take off till the next day And the lay over in Los Angeles is 7hrs . It’s a 2 days flight. They didn’t even try to take the time to find me a sooner flight because there were other upset customers waiting. So disappointed on how poor the help desk at Turkish airline."

缺點： "There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful."

缺點： "My only complaint would have to be that their bathrooms on the plane were a dirty. Other then that the airlines was excellent!!!! I would definitely recommend Turkish Airlines to family and friends."

優點： "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
缺點： "Nothing!"

優點： "The crew were accommodating and pleasant."
缺點： "the seats were uncomfortable could use more leg room"

優點： "Food, service, condition of the aircraft"

優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."

優點： "Ground & air crew was very nice on all steps."
缺點： "."

優點： "No delays Courtesy of crew Very pleasant fly"

優點： "The crew's effort to comfort the passengers and the food served"
缺點： "Delay both before and after boarding"

優點： "Great experience for my first international flight."

優點： "Very professional. Also the transfer in Istanbul was very easy."
缺點： "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."

缺點： "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."

優點： "Good and comfortable"
缺點： "Food"

優點： "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."

優點： "Great entertainment"
缺點： "Not a lot of legs space"

優點： "Price, Price, Price"
缺點： "Keep going KAyak"

優點： "Price"
缺點： "Steward refused my wife beer or wine saying he was doing food while still serving other male customers alcoholic beverages, steward never told passenger in front of my wife to put up his seat at mealtime. Seat comfort and service in economy are below other airlines."

優點： "thr aircraft is very good"
缺點： "the food !!"

優點： "quick flight and good snack good entertainment console and selection"

優點： "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
缺點： "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."

缺點： "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

優點： "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
缺點： "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

優點： "The entertainment was great Wifi at the terminal was great"
缺點： "Boarding was a nightmare, no lines were formed, people were not kept in order People were boarding with oversized luggage and it was allowed by the crew People were talking at a very loud voices across the cabin and staff never intervened Many people were standing during the landing and were opening the overhead compartments, staff never intervened I am allergic to cheese and there was no replacment"

優點： "This was the return flight I skipped base on the horrible customer service I received on the first leg of the flight."
缺點： "The bording process, the customer service and attention."

優點： "Everything from the greeting received upon entering the plane to the overall service for the entire flight was quite excellent and wonderful. A really nice perk was the kit given to all the passengers in economy class with slippers, toothpaste, toothbrush, lip cream, and eye mask - no airline does this anymore and it is to be commended. The food on both legs of my flight (New York to Istanbul to Nice and the return) was actually very good -- this was the second time I've flown on Turkish Airlines and I look forward to flying again."

缺點： "2 hour departure delay."

優點： "entertainment"
缺點： "Seating too narrow"

優點： "Everything was perfect during the flight."

優點： "Leg room and TV selection was excellent"
缺點： "Nothing"

優點： "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
缺點： "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

優點： "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
缺點： "More legroom would be nice. Boarding was a bit delayed for no visible reason."

優點： "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
缺點： "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."

優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."

優點： "Boarding was on time and the service was nice. The cabin crew were nice too."

優點： "I'll start with the food. Authentic Turkish cuisine with multiple options. The entertainment trumps the food with dozens of movies. Let's face it, this isn't Emirates, but you can't go wrong with 15+ recent movies for a 10 hour flight. I watched three and even got some sleep."
缺點： "Service was subpar, but this was a full flight. Boarding was pretty terrible with 3 security lines. The lines themselves were not a problem, but they did not provide nearly enough room at the gate for this, and the boarding started 2 hours before scheduled take off. Personally, I'd rather not sit on a plane for an hour before having to sit through a 10 hour flight, but we were not given a choice."

優點： "the crew, meal, flight, every thing was excellent"
缺點： "It was nothing about the flight itself but the about the Istanbul terminal. If Turkish airlines wants more people to travel through Turkey should improve the following: 1- Should make free Wifi available to every one. 2- Should keep the bathrooms clean at the terminals."

缺點： "I did not like that it was a delay from 1 hour with the flight"

缺點： "Delayed a couple hours."

優點： "KLM are our airline of choice. A great full-service carrier with impecable standards."
缺點： "Nothing"

優點： "Almost everything, especially the crew."
缺點： "Don’t feel like anything should be better to be honest"

優點： "Staff were professional and polite."
缺點： "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

缺點： "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

優點： "Great airline"

優點： "The aircraft"
缺點： "No overbooking next time!"

優點： "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
缺點： "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

優點： "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
缺點： "A queuing system would be better-it was a bit disorganised at Amsterdam!"

缺點： "Not being 1 hour late"

優點： "Seat was comfy and spacious for economy class"
缺點： "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

優點： "Entertainment was amazing"
缺點： "Seats a bit hard"

優點： "Crew was very engaging and service was good."
缺點： "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."

優點： "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

優點： "Nothing!"
缺點： "We were told they were holding our flight, we ran 3 terminals and they’d already left."

優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

優點： "Helpful and kind crew"
缺點： "I wish there was WiFi"

優點： "Food provided, staff kind"
缺點： "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

優點： "Nice seats. Only seats with a row of 2, which is what I wanted,"

優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"

優點： "Crew were great, food, entertainment, seat and everything else was great as well."

優點： "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

優點： "Everything OK"

優點： "Smooth flight."
缺點： "Seat a little cramped."

缺點： "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

優點： "Good entertainment options. Nice flight attendants"
缺點： "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

優點： "kLM staff was great."

缺點： "Flight was cancelled."

優點： "Everything is top notch for an airline company."
缺點： "Nothing.... I enjoyed every moment of the flight."

缺點： "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

優點： "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
缺點： "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

優點： "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
缺點： "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

缺點： "The streaming service didn’t work"

優點： "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
缺點： "Nothing"

優點： "Booked extra room seat which gave me good room for seating"

缺點： "Please Endeavour to put the expiration date on the food served in the flight."

優點： "Very friendly staff"

優點： "Only thing we liked was the fact that we were able to get onto our flight at all..."
缺點： "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

優點： "The food was excelent"
缺點： "I have to pay to pay a little more confort"

優點： "My bagage broke"
缺點： "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

優點： "Nice seats, comfortable."
缺點： "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."

優點： "The flight was great."

優點： "Ground staff at Manchester very helpful"
缺點： "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

缺點： "Terrible service in flight and customer service wise .. app functionality was below"

優點： "The cabin crew, the flight and communication and the cleanliness of the plane."
缺點： "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

優點： "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
缺點： "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

優點： "Spacious cabins, friendly service"

優點： "Enough space good wine and on time"
缺點： "Nothing"

缺點： "I slept didn't have snack offered and no entertainment"