優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Efficient boarding and friendly crew"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "Seat c58 was not built to be comfortable!"
缺點： "The temperature on the plane was cool."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "The crew was amazing and were able to efficiently accommodate me and my kids next to each other on a flight that was completely full... while we were almost late. An amazing experience. Unfortunately stands out of all others with United."
缺點： "The quality of coffee"
優點： "I got a whole can of ginger ale"
缺點： "Not much room, seats uncomfortable"
優點： "Plane wasn't delayed. Left on time."
缺點： "Gate attendants could have been friendlier, nicer. Had to stand in boarding line too long."
缺點： "Commuter flight need internet access. Please make it happen."
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "We flew out if Eugene, Or. and we're in Cancun by 2pm. I loved that! We we're seated right behind the bulkhead for first class, so we had plenty of leg room. You can purchase food snacks on this flight and they're ok."
缺點： "The entertainment options are disappointing. The selection of movies, that you pay $5.99 for at your seat, are stale movies."
優點： "The staff were courteous and helpful"
缺點： "It felt as if the purchase of the tickets was bait and switch. We purchased our tickets through KAYAK and remade to feel as if we were being punished for buying tickets at a savings. It turned out to be no savings at all as they charged us for luggage which is normally carry-on for both of us going and returning This turned out to be a significant financial punishment. For the more it was clear that we had no options into seat selection. It would've been nice to sit next to each other but we were told that our seats would be assigned, take it or leave it. This turned out to be a significant financial punishment. For the more it was clear that we had no options into seat selection. It would've been nice to sit next to each other but we were told that our seats would be assigned, take it or leave it. We fly to Europe frequently but will never under any circumstance flight on United again."
缺點： "Only non nut snacks. Should offer stevia too as a sweetener."
優點： "On time"
缺點： "Booked aisle seat. Plane change resulted in seat reassignment to middle seat. Awful. And United declined repeatedly to reassign me without $$$ upgrade. United sucks."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "3hrs waiting for the plane"
優點： "Flights were on time and one even landed early."
優點： "Making the connectoin in SFO worked out because both flights were delayed. Offering bottled water and chips to waiting passengers was a small courtesy that I heard others appreciated."
缺點： "Couldn't understand the PA announcements in Eugene. Audio clarity problem. Flight delayed. It happens. I prefer media content from United accessed through the cabin wi-fi. That option wasn't working on one flight segment. Just an hour flight though. I'm 6'2". Could future planes have a variety of seat sizes? The leg room in economy is actually sufficient for me. It was difficult to find my delayed flights on the departures screen. United employees didn't complain about helping me though."
缺點： "That i sat at the airport for seven hours cause my flight was delayed. Then i was in traffic for an hour and half which made me have to call in on my night shift job. Not happy what so ever"
優點： "Staff was great."
缺點： "Had to pay for entertainment."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Movies on personal device"
缺點： "Having to wait 2 hrs for initial flight which made me miss all connecting flights"
優點： "Great job"
優點： "the layover waiting time was relatively fast! Also, the united airlines staff was very helpful in answering any questions I had."
缺點： "I did not like that my first plane coming out of eugen had about an hour delay and I had to rush to my second flight. If it hadn't been for me being guided and me basically running I might have missed my second flight."
缺點： "I do not like this survey. Where can I answer that I did not experienced the entertainment? I have no idea if it was any good"
優點： "Unprofessional and completely disorganized the flight was oversold which is not a big deal but the way it was handled was beyond ridiculous. After the plane was boarded at least 4 Crew members boarded the aircraft and started moving people around it was chaos. I'm assuming it was one of the gate agents that insisted a couple of passengers Exit the plane. I've honestly never seen anything like this. At one point I heard a female passengers use profanity when asked by her traveling companion "what is going on? where are u going" the woman replied "I being told I have to get off the plane there are no more F--king seats" My option the crew and or gate agents were irresponsible for boarding passengers that did not have seats! Get it together united!!!"
缺點： "San Francisco always has delays. You pull away fro. The gate & sit on the runway for 25-30 minutes. Frustrating."
優點： "I thought the whole experience was unorganized. The staff attempted to keep their calm but in the end they sounded just as organized as the flight line. (Referring to the trip as a whole)"
缺點： "I received 10 flight delayed notices on this trip. Five of the flight delayed notices were flight 6047. I missed a whole night in Oregon because of the delays and got in at 2 am into Charleston.. which was not ideal. I will not be recommending United Airlines. Also, for some reason the last flight was the coldest flight I've ever been on? I was tired, cold and miserable by the time I got to Charleston."
優點： "Horid contract gate agent in Eugene OR. Broke FAA rules. Contacting United for resolution."
缺點： "Rude, unaware of rules, as a 1M flyer one of the ugliest boarding a I've had in ages"
缺點： "I missed my flight because on the printed ticket, the boarding time was the same as the flight time. It read that the flight was on time, so I arrived a few minutes before the boarding time per the ticket and the flight was already leaving. So I had to cancel the flight and they re-booked the flight for the next morning, pretty late morning, which made me miss a scheduled day of work. There was also a child kicking my seat behind me so I had to move my seat in order to avoid any issues."
優點： "Efficient and professional crew."
缺點： "Almost nonexistent snacks. I know it is a short flight, but a small packet of pretzels is pretty sad. The flight attendants are great, but come on..."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "The flight had no flight crew, so I had to fly out the following day, missing important client meetings and losing money. I paid extra to fly out on Sunday so I would be able to make my obligations, but didn't arrive until Tuesday night. No refund or voucher was offered, although I asked. It would be nice if they at least paid the difference between the flight I paid for and the cheaper flight I received."
缺點： "Flight supposed to leave 5:30 Am plane at gate since 7pm night before.. First flight of the day But NO crew to fly it until after 6:00 Am we were an hour late leaving. Had a 50 min layover in Denver.. Had to RUN 30 gates. This is purely their scheduling error."
優點： "Not much."
缺點： "The only flight leaving Eugene that would get me to Dallas in time for an urgent meeting left at 5:25 am. The crew identified something in inspection that gave them a little concern, so they called maintenance to come and check it out to ensure we were safe to fly (which I very much appreciate). The issue I have is that over an hour passed (after the flight was supposed to leave), with them giving periodic updates that they had called maintenance and were waiting for them. Finally I asked the people at the counter, who were visibly embarrassed, where maintenance was coming from (this is an airport - shouldn't they have it onsite), and they conceded that maintenance was at the airport, but they had no idea where they were. This delay resulted in me missing my connection in Denver, which caused me to miss the meeting and the whole reason I was flying back to Dallas a day early for. I essentially paid over $400 for an extra ticket (I had to not use my one on Friday - because it was just cheaper to buy a separate one way ticket). I will never fly United again."
優點： "seats comfortable n Eugene airport easy to navigate"
缺點： "being unboarded on tarmac with white a distance to cover barely made connection"
缺點： "Seats are uncomfortable and very small"
優點： "The crew was polite and very professional"
缺點： "The food was disgusting"
優點： "On time"
缺點： "Crowded. Tight seats and I'm thinp"
優點： "Very good connecting flight."
缺點： "No Wi-Fi, this was the only issue I could find and it was minor on a short flight"
豁免更改費用。 搜尋 尤金出發的彈性機票