每天清潔，並在 寧波飛往 台北的機艙內安裝HEPA高效濾網
缺點： "I requested fruit platter as my food, but they did not have any information for that. So they did not give me any food for this 14+6 hours long flights"
優點： "as expected"
優點： "A380 plane so it was quiet and comfortable"
缺點： "1. Great difficulty selecting seats ahead of time 2. In flight entertainment system limited and poorly organized 3. No power or usb connection 4. Food was not very good - even by airplane standard"
優點： "cheap fare"
缺點： "better airport connections"
優點： "Great crews, food was okay, overall pretty good. Definitely will travel again"
缺點： "Choice of entertainment and food could be been better."
優點： "Crew was great!"
缺點： "I was not able to select my seat and do the online checkin. The flight was delayed therefore I missed my connecting flight to final destination. As result the flight took longer than expected"
缺點： "I wasn't on it"
缺點： "We had no option available for food. They only had fish. The crew has difficulty communicating in English which makes even a small request stressful."
優點： "Dim sum for breakfast"
缺點： "No fresh veggies"
優點： "Good lay flat business seats on A380, great bang for the buck, lounge at GZ is nothing special, staff was good though."
缺點： "Poor inflight entertainment options - make sure to bring your own pre loaded device They deplane and board the A380 onto busses via a single two-story stair case. Yes - all 500+ people...with all their kids and bags, old people young people, all going up one single stair case, up two floors."
優點： "It was clean and they provided a warm meal"
缺點： "Taking a bus to the aircraft"
缺點： "It was a horrible flight for me will never travel again with you guys"
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
缺點： "Worst experience. Luggage was left at stop over. Not only was luggage delayed two days, also was it damaged and cracked."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
優點： "Professional cabin crew."
缺點： "Boarding was chaotic and not properly handled to separate Premium passengers from rest of passengers. Was made to check my small bag when others were able to carry on more than two bags and heavier ones. Food was mediocre."
優點： "Was able to sleep across the whole row at the very back of the plane"
優點： "In this sector they provided food which was vegetarian, but salad was having a roll of SALMON FISH and a SHRIMP. I wish to tell them, Fish is not Vegan or Vegetarian. It is considered as Non-Veg food."
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
缺點： "The seats and legroom in the A380 were among the most uncomfortable I have ever experienced in an airplane. Not sure who to blame, China Southern or Airbus. Stiff foam and hard, no movable headrest, curve did not match my back, knees hit chair in front. I had just flown EVA airlines on a new 747 (I think) and had no such problems."
優點： "The flight was direct"
缺點： "Delayed for seven hours and sat on the plane for four hrs before taking off"
優點： "I had a long connection in Guangzhou (16 hours), and airport staff offered me a free hotel stay for this period of time; Hotel turned out to be awesome, I had a nice sleep and came back to the airport well refreshed."
優點： "Crew was very nice. Super helpful to have a hotel for layover - thank you!"
缺點： "Seats were hard with little room."
缺點： "Very limited program."
優點： "price was right..business class 2400"
缺點： "no jetways ..we had to be bused..it was raining we got wet .more than 1 inch of water on ground so feet got wet. bused a long way to get the plane"
優點： "Seating was comfortable with ample leg room in economy. Entertainment system had a large variety of options and popular movies and shows."
缺點： "Although our plane was at a gate and had the connector ramp attached, we were still required to "cram" into a bus for a 10 minute ride to the plane and entered by lots of stairs. You are not permitted use of phones even while in airplane mode with no explanation given. When we asked for water to be able to take necessary medications during the flight, we were told we had to wait a couple hours until the next beverage service but were offered tomato juice and another beverage. You are asked to prepare for landing 45 minutes prior to landing. I have never had to prepare for landing so early in a flight. Not necessarily a flight issue, but Guangzhou airport has a poor system for locating your connecting flights. There were 2 potential terminals and you had to walk to the beginning of either terminal to locate a flight information board. Then had to walk back to the other terminal if that was where your flight was located. Frustrating."
優點： "The crew was pleasant and the flight itself was about as good as you can expect."
缺點： "Everything apart from the flight was terrible. Customer service is a nightmare to reach. You have to push a button every 30 seconds to indicate you want to remain on hold. I had a long layover and they put us in a dump of a hotel too far from the airport to get back by myself, with no staff able to communicate with any English, no working internet, and not even a map. I had wanted to visit a nearby city and instead had to spend 19 hours in a bad hotel. They also confiscated my external battery from my checked luggage (my fault) but have provided no way for me to get it back unless I'm in China."
缺點： "Not much to add, that was already said. The sits were mostly hard board, very uncomfortable on such a long flight. The food , ha, definitely, unacceptable. And the morning meal, was given too short a time to eat it. Bad for one's digestion. Very hard if not impossible to reach them for check-in, either via web, not phone. Left only to the counter check-in and hope for the best, as specially, when you have more then one travelling."
優點： "Flights are always on time, flight attendants are very nice."
缺點： "Uncomfortable seats, mediocre in-flight entertainment."
優點： "Business class was confortable but plane showed signs of age"
缺點： "Would recommend a western menu option"
優點： "Staff was friendly."
缺點： "A friend and I flew China Southern from Bali to New York. For a 15 flight, one of our TV screens was not working. Both of our luggage were left off the flight. Any money you think you save will come out the other end -- shopping for necessities when they lose your luggage. Have recommended all my friends to never fly China Southern."
優點： "On time, promotly service."
缺點： "Our flight was delayed although this might not have been their fault."
缺點： "Flight was change to China Airlines"
缺點： "The flight was so freezing that I (and all around me) had to wear their winter coats during the flight. My TV did not work and each meal I was served was not what I asked for. I also had to ask repeatedly for water before receiving it. A nice flight attendant lent me her iPad so that I could have some entertainment during the flight. Will avoid China Southern airlines in the future."
優點： "Agent failed to forward my meal request but the crew somehow scraped together what I needed."
缺點： "Check in agent attitude."
優點： "new plane"
缺點： "plane departure delayed over 1 hr plane had minimal toilet, the slow food service, blocked bathroom access"
優點： "1. The food was actually very tasty 2. The crew was nice for the most part 3. The price I paid was decent $496 for one way from Manila to SF"
缺點： "1. The seats were too close together and not comfortable. The arm rests were too short and my elbows kept pushing the overhead light on. 2. The audio jacks was broken so I had to jiggle the headphones in the socket to get the audio to work and even then it wasn't good so I just gave up on watching a movie 3. They don't allow use of cell phones even in airplane mode"
優點： "whem I arrived on the aircraft I requests two business class seats which was available and we got it, two other passengers came requesting up grades to business class and was told that no seats are available. This was when boarding was complete."
缺點： "When the aircraft took off, I saw air hostess taking turns to sleep in business class seats that was available. Their was three seats available which was kept back for the air hostess to use personally and passengers were refuse the up grade."
優點： "Wide seats business class"
缺點： "Food, boarding, poor English"
優點： "Food was excellent, especially the beef tenderloin dinner. Crew was generally attentive and helpful."
缺點： "Initially seat would not adjust. Crewmember was able to fix it though."
優點： "Arrived on time . Had very good selection of movies"
缺點： "Food was not enough. Business class seat and leg space too small"
優點： "food, boarding procedure"
缺點： "Even airplane mode turned on, passenger is not allowed to use mobile. no private screen"
缺點： "No wifi on flight!"
優點： "Responsive. Clean well designed cabin"
缺點： "The entertainment menu. This matters for s long hayl"
缺點： "I had missed my flight. I went to get another as it was urgent I arrived the next day. After hours, I was assured I would have a flight the next day at no charge. The next day I was screamed at in line and told to leave. The only other flight available was three thousand dollars one way. I missed my appointment and purpose of the trip. I had to wait another day and pay over 850 dollars one way."
缺點： "Crew was very rude. They spoke in Chinese even when I was speaking to them in English. My two luggages were left in China and was delivered to me two days later. No voucher was offered."
缺點： "This airline needs to get it together with the delays. To keep it short, I will not fly with this airline again."
優點： "Everyone is very helpful."
優點： "The crew are amazing"
優點： "Comfy seat"
缺點： "Less salt in the food"
優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"
優點： "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
缺點： "Helpful, courteous, and well-informed Xiamen representatives."
缺點： "Too many security points"
優點： "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
缺點： "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."
優點： "Nice flight; very comfortable"
缺點： "Short flight; so no in-flight entertainment (no problem though)"
優點： "yes crew were amazing"
缺點： "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"
優點： "Upgraded to business class for free and service was amazing."
缺點： "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
缺點： "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."
缺點： "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."
優點： "787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
缺點： "Really, no complaints. More entertainment choices would be appreciated however is not my priority."
優點： "The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all."
缺點： "They require us to get the luggage and check in again tomorrow."
優點： "The number of take offs equaled the number of landings :)"
缺點： "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
優點： "the order of boarding the plane"
缺點： "food was dry"
優點： "Empty seats"
缺點： "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."
優點： "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
缺點： "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."
優點： "No problem with staff"
缺點： "Food is okay"
缺點： "wrong food?"
優點： "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
缺點： "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."
優點： "entertainment choices were good"
優點： "Crew working hard. Seat comfort and clean restroom."
缺點： "Awful food. I basically not eating, going hungry."
優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."
優點： "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
缺點： "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"
缺點： "They will cheat u of money. Somehow. Beware."
優點： "Staff was friendly"
優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
缺點： "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
缺點： "XiamenAir lost one of my bags and has still not found it"
優點： "I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip."
缺點： "Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink."
優點： "The offerings of beverages and the choices were good"
缺點： "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
優點： "Crew was excellent"
缺點： "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"
優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."
優點： "They redirected me to other carriers"
缺點： "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."
優點： "The entertainment system the company provides for international flights is very nice. Movies and games keep you entertained."
缺點： "Flight was Shanghai to Fuzhou, 10 hour layover and Fuzhou to JFK. Our flight from Shanghai to Fuzhou was delayed for 3 hours for "inclement weather" - it was clear in Shanghai. Flight company communicated to progressive, who the flight was booked through, that the flight would be an hour late, so I received a text saying new departure time would be an hour later. This was false. After that hour the only messages we were getting at the airport were "flight is delayed, new departure time will be announced later". We arrived in Fuzhou 3 hours later, at 0300. The bus ride to the hotel provided by the airline is one hour each way, and our connecting flight was 0900, so it was a waste of time to try to get to the hotel. This means we just stayed in the airport all night and boarded our next 15 hour flight with no sleep, no shower and nothing to eat. Customer service for flight would announce turbulence every 3 minutes, even after plane was having turbulence for 10-15 minutes. This freezes entertainment. Etc etc. many other small disorganized things as well."
缺點： "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."
優點： "The aircraft is new! The food is good on the FOC to JFK flight! Instant noodle soup isprovided when you need it!"
缺點： "However the food on JFK to FOC flight is terrible. The rice is hard as rock!"
優點： "Comfortable and friendly"
缺點： "No problems"
優點： "The flight from JFK to Fuzhou was enjoyable. Plenty of leg room and the entertainment kept me occupied throughout the flight. The food was excellent. They provide 2 full meals, 1 half meal and a snack, where I wasn't hungry at all throughout the 14+ hr flight."
缺點： "It was almost impossible to get in touch with an English speaking representative. I tried to call to confirm my booking that I made through kayak.com. When I got in touch, the rep from an overseas office barely spoke English and didn't help at all. Thankfully everything worked out at the airport. Found out that JFK-FOC is only 2 months old. Hopefully they"
優點： "Boarding was pretty quick."
缺點： "Seats were quite uncomfortable. Not much leg room."
優點： "The company that Kayak use for my ticket (Yayama) had some random passport number on my reservation. The ticket agent told me that I had to call to travel agent to get it changed. I tried to call three times (from China) and all three time I was put on hold to 10 to 15 minutes then disconnected. I finally got someone at the service desk to call the airline and get the passport number correct. This added over an hour to my check in process. Luckily, I arrive early and was able to make the flight, no help from Yayama. Terrible!!!!"
缺點： "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."
優點： "Meals and food was really good"
缺點： "It was hard for me to find the right building number if it was given online. Check in online system and a reminder on time would be great!"
優點： "For as complicates as the process is, they make it very easy for you! There are representatives at every turn to make sure you get through customs and on to your next flight. I also got lucky with all 4 flights I had. I had my own row on one and never had someone next to me in the middle seat. Pretty nice for such long flights! I also kept quite entertained playing Texas Hold 'em on the entertainment system."
缺點： "Food was so-so Most flight attendants spoke English well, but not all - there was some confusion about wine vs. water."
優點： "The price was lower than other comparable routes and airlines."
缺點： "The service was just ok. The plane didn't seem very clean and it smelled like mold. The seats were not comfortable and there was little leg room."
優點： "the entertainment was okay"
缺點： "The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often."
優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."
缺點： "Flight delay was a pain from LAX to Nanjing."
缺點： "Better food"
優點： "The crew was very nice, but not very professional. Food and comfort in business class was pretty good."
缺點： "Departure - there was no gate number shown for long time, but in 15 minutes after the gate number appeared on the list, there was announcement, that gate was going to close. Arriving - it took more than an hour to get out of the plane after we landed. No announces about why and how long..."
優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."
缺點： "Had to take buses on and off the planes in Shanghai. Added at least 20 minutes each way to the process and it was very uncomfortable to be squeezed in a bus waiting to get “full”"
優點： "It was just a normal flight nothing weird."
缺點： "Not much room for a 13 hour flight."
優點： "nice service"
缺點： "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"
優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."
缺點： "almost no recline for a 15h flight! could not lift side arm rest."
優點： "Tasty meal. Reasonably clean toilet. Polite cabin crew."
缺點： "Long and crowded bus from the plane to arrivals. No soap in the toilet. No seat-back entertainment system."
優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."
優點： "The flight attendants and ground staff are always friendly and helpful. I get great deals on China Eastern flights.I just went to Honolulu from Taipei for less than $700 USD I just hate that long lay overs come with it."
缺點： "I hate that in order to get great prices flights you have to have crazy long lay overs. For example my flight to Honolulu layer over in Shanghai for 21 hours. Before my flight f4om Ningbo to Taipei, I had a 10 hour lay over. I spent more time waiting for flights than actually airborne. I honestly never enjoy the main entres of the meals on this airline."
優點： "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
缺點： "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."
優點： "Food was good, bathrooms well kept, cabin was comfortable"
缺點： "Slight delay"
優點： "Low price"
缺點： "Skimped on napkins. Bread offered way a little much late."
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
優點： "I was pleasantly surprised w my experience China Eastern. I was expecting omg the worst. Very opposite to that. The flight was on time, boarding was orderly and flight attendants friendly. I will not hesitate to fly this service again."
缺點： "The fact that you cannot use your mobile phone even on flight mode."
優點： "The flight was a normal, uneventful flight. I slept most of the way."
缺點： "The transfer process, as described in the prior segment, was much more confusing than it needs to be. The food wasn't very good on this flight, but I wasn't exactly sure what I was given to eat since I couldn't tell by taste. One star was given to boarding since I assume this rating also includes, checking in / transferring. The actually boarding of the plane was as normal as any other boarding I've had."
優點： "Boarding was fast"
缺點： "Flight is very out dated. Inside is Very dirty- Not cleaned well. Pockets had garbages and seats with food stains. Seat is uncomfortable. Compartment is small."
優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."
優點： "China Eastern Airline Customer Service Is VERY BAD. Do not fly China EAstern Airline because it offers no customer service"
缺點： "It is my first time to take China Eastern Airline. My son and I had a round trip from New York to Zhengzhou (Connected at Shanghai). I had no problem for outbound trip from New York to Zhengzhou. But for inbound trip from Zhengzhou to New York, we missed the flight due to China Eastern Airline's very bad customer service. At the airport check in, we were told passport ID number did not match the Eastern Airline flight tickets passport ID number. The check in clerk let us to make changes at Eastern Airline counter. The guy from EA just changed my passport id but did not want to change my 7 years old son's ticket id. He was sitting there and did not care about anything. I told him we were going to miss the flight, he gave me a phone number 95530 to let me call EA in Shanghai. I called and EA in Shanghai said I should change at EA counter of the airport. Man, it's a nightmare. The guy updated my ID number on my ticket, but refuse to update my 7 year old son's ID number. So we had to reschedule to next day flight thru the China Eastern Airline USA. They charged $100! We finally got back to New York. They don't care we miss the flights and their customer Service Is VERY BAD"
缺點： "8 hour delay, no updates. No schedules"
優點： "Loved the continuous movies1"
缺點： "Long delay Boarding using the bus Very small distance between the seats Bad and unhealthy food"
優點： "Nothing I pao"
缺點： "I paid extra money to pick my window seat but they didn't give me,no veg food,no Indian entertainment"
缺點： "China Eastern airline is the least friendly and irresponsible airline that I have ever used. The crews completely screwed me up on the sequential travel itineraries until the last minute."
缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."
優點： "The entertainment.was.excellent. They had ample food"
缺點： "When I had problems because the plane was.late, it was.very difficult to get help."
優點： "Not much.."
缺點： "The food, poor selection of movies!"
優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."
缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."
缺點： "The food was probably the worst airline food I have ever had."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "Crew was the best part of the flight, they were very nice and helpful."
缺點： "Having to collect Checkin luggage 4 times in 1 round trip and having re-checkin everytime we board a plane. Boarding is a mess, feels like being herded like sheep. there is no order, people start lining up an hour before boarding. Having to go through Immigration 4 times in China, I was only there as layover, I wasn't visiting China."
優點： "Got me from Kunming to Beijing."
缺點： "Crowded, late, no bus waiting on arrival in Beijing."
優點： "Very efficient staff. Great operating system"
優點： "Food was very simple but because of that far better than what they served when going from Shanghai to Honolulu."
缺點： "Plane does not have personal video systems - felt like I went back in time 10 years. No extra food available outside of the 2 meal services in the very beginning and end of the 12 hour flight. Some crew members spoke extraordinarily poor English, intolerable for a flight to/from the United States."
優點： "By comparison in the US flights that short have no food and poor comfort. This was more comfortable than my international flight. giving points because they actually offered something for food."
缺點： "On the food I wish they would tell you what they give for the four hour flight upfront."
優點： "Same as above"
缺點： "Cramped. Creepy crew and food wasn't great."
缺點： "4 hrs delayed"
缺點： "The flight was late for an hour and half to start with. Then after we boarded, we got stuck on tarmac for another hour and half. They claimed it was due to tower's traffic control. But Nanjing Airport was not that busy. Although it was drizzling, it was not windy at all. Soon after they announced that there would be delay, they decided to serve meal while the plane was on the tarmac. A new experience for me. On top of that, the passengers were noisy."
優點： "The flight was perfectly OK. No major issues (except for a little weather delay that wasn't China Eastern's fault). The seats on the A332 were comfortable and reclined a little more than in American carrier's planes. The food was standard airline fare and served its purpose."
缺點： "No rear seat entertainment for an 8+ hour flight. The main screen entertainment would have been OK, if you I was close to a TV screen. They only had screens come down on the center aisle of seats and not on the sides, so viewing was difficult."
每天清潔，並在 寧波飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 寧波飛往 台北的機上會提供口罩
從 寧波飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 寧波飛往 台北的彈性機票