優點： "The seats were comfortable and it was easy to catch a quick nap."
缺點： "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."
優點： "Great crew"
優點： "The crew handed out “party favors bags” with bottled water and snacks."
缺點： "The American Airlines app deleted the connecting flight after a Ground Stop delay caused us to arrive after its departure. We were “flying blind” trying to get set up as a standby for a subsequent flight. The process was stressful due to insufficient information."
優點： "Everything was good."
缺點： "The breakfast."
優點： "They were fine. Seemed really short with a mom and her children but other than that, average."
缺點： "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."
優點： "The entire crew and the landing"
優點： "My flight attendant always smiled and was very hospitable."
優點： "Flight crew was ok."
缺點： "Bag check was $30, "self service", then directed to wrong line to drop. Flight delayed 3 times and an hour and a half. Jam packed plane. Pay for seats. This is discount airline tactics, not a strategy/market American Airlines presents itself as. Why pay premium if, in the end, they are no different?"
缺點： "Connecting from Paris CDG through Chicago O Hare incoming flight to Paris was delayed by 1 hour resulting with our flight delayed. Connection at O’Hare was terrible had to take the bus from one terminal to the other which added to our delay and frustration"
缺點： "Make the chairs more comfortable. Also I would rather buy good food not eat cookies."
缺點： "Our extra legroom premium seats didn’t feel like we had much more room. No TVs, WiFi that didn’t work...left a lot to be desired. I know the standards are pretty low in the US compared to other countries, but for a plane that seemed relatively new, the lack of standard technology seemed cheap."
缺點： "Seats could have been better and inflight entertainement missing"
缺點： "Terrible service from crew. Bad odors from bathrooms."
缺點： "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."
優點： "Flight attendants were helpful, professional and friendly"
缺點： "Old plane, not in good shape; seat pocket broken, are rest controller did’t fit into arm rest properly, panel in bathroom held in place (kind of) with duct tape, no individual screen for movies."
優點： "Flight crew was pleasant and efficient. Everything was on time."
缺點： "Cramped seats with zero leg room."
缺點： "The flight was cancelled. Transferred to Delta Air Lines and had no problem.. American Airlines kept us in the JAN airport way too long without helping us. fortunately Delta had a flight."
優點： "Crew was nice and kept us updated."
缺點： "Flight arrived 20 minutes early and we still deboarded 20 minutes LATE. Wifi on flight is ten dollars instead of being free and they use plastic cups for the drinks which I am sure is not recycled."
缺點： "I didnt like that we were an hour and a half delayed and we werent informed why. Then as I am trying to update my pickup person one of the crew members was really rude and I tried to explain and it didnt help. She was rude infront of all the passengers. Not planning to fly in AA anymore."
缺點： "Nothing bad on this particular flight but im traumatized from my auckland to sydney flight"
缺點： "Going to aircraft by bus in the cold with long wait for bus departure"
優點： "Delayed on the runway but overall good and smooth"
缺點： "Flight service was ok"
優點： "Pro: Those darn cookies are the bomb. Coffee was on point."
缺點： "Cons: The leg room was as bad as spirit. I was struggling for a while with my bag, and none of the flight attendants thought to help. Flight attendants ran into me a few times waking me up, and I wake up apologizing not them. Also, so darn painfully cold in the back of the cabin."
優點： "seating assignment"
缺點： "wish the crews were more pleasant. some were pretty rude to some passengers"
優點： "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
缺點： "2hr late, staff super ignorant about international transit and boarding. Completely disfunctional check-in!!"
優點： "Nothing. Didn’t happen"
優點： "Getting home 20 minutes earlier than scheduled"
缺點： "Pretzels are always stale"
優點： "This was one of the best crews I've ever had on a flight. So helpful."
缺點： "Didn't like having to get rescreened for a domestic flight after going through customs."
缺點： "Slight delay taking off due to lack of personnel at Jackson airport. They did not arrive until 600 AM. Flight was to leave at 550 AM"
缺點： "My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse."
優點： "Nice staff, great accommodations"
缺點： "Uncomfortable, very hard to sleep."
缺點： "flight from Philly to Ithaca was late also"
缺點： "The staff was rude not helpful and mean worst crew I've ever seen and I fly alot"
缺點： "Late late late"
優點： "Great crew!"
優點： "Not much"
缺點： "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"
優點： "we paid $300 for more leg room on the 787...it was great....really comfortable seats."
缺點： "the volume on back seat screen....impossible to get right with the touch screen. GO BACK TO KNOBS PLEASE AS SOME AUTO COMPANIES ARE DOING."
優點： "We were on time and even early. The boarding was smooth, the crew was nice, the food was good and satisfying. We were comfortable. And plenty of movies to choose from."
缺點： "I didn't like that the luggage took so long to come out that we almost lose the connection. We had to run. Too tight maybe."
優點： "I love that there is a direct flight with no connection to get to Key West. The flight leaves at a reasonable hour, and gets to KW in time to still enjoy the day."
缺點： "They still haven't learned to load from the back forward. I do not like to have to pay extra for certain seats."
缺點： "My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in."
缺點： "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
缺點： "I purchased extra legroom but got less - front row.Between two very large elderly gentlemen. No overhead storage either. Miserable and long flight."
缺點： "It was freezing."
優點： "Everything was on time. American sometimes has free movies you can watch"
缺點： "Nothing. Everything was good"
優點： "Very nice cabin crew, attentive and informative. The pilots really put me at ease....not the best flyer but their information on the flight etc. was actually quite calming."
缺點： "An alternative to pretzels!"
優點： "Ok entertainment. "Bar" setup in the middle galley (water and juice) was nice."
缺點： "The seats are so very narrow that having extra legroom doesn't really matter - only a child or a very, very thin person will find these seats anywhere near adequate. Food (which went flying or falling into my lap as I tried to eat without elbowing my neighbor) was laughably bad, even the crew said they were embarrassed to be serving it. On that note, the crew did not seem happy with the airline, and agreed that economy on the 788 is one of the worst cabins they fly. Entertainment options were good, but when the person in front of you reclines, so does the screen, so if you want to stay more upright you can't really see the screen well. By far one of the worst economy experiences I have ever had. I will go out of my way to chose alternate routes in the future, even going via MIA to avoid the 788."
優點： "Economy plus was quite comfortable."
缺點： "The storage space would have been woefully inadequate if the flight was full."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Boarding went fine"
缺點： "Inflight Entertainment was terrible. I had to watch the trailer 3 times before it started. If picked another, started at a different point in movie. The flight attendants kept making announcements every few seconds interrupting movie instead of just one long one."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "The flight was delayed and there was no communication at the gate at all, while we sat in a really hot and humid Newark airport. Then the baggage handlers neglected to load an entire luggage cart onto the plane, so our suitcase did not make it home with us. We did get it later, but I am not impressed at all by this experience."
優點： "All fine except entertainment"
缺點： "Entertainment didn’t work."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "flight had left by the time the delayed flight from MUC reached IAD => got rebooked on DL via ATL"
優點： "The crew was friendly and patient"
缺點： "The seats aren't very comfortable, but it was a short flight"
缺點： "In attentive attendants. Limited movie options."
優點： "fast take off and good service."
優點： "This compaby sucks. They cancelled the fight wuthout notifyng us and we have to rent a car because they wanted us to flght the next day a 5 PM without paying fir us the hotel. It was ridicoulous ghat we were 2:30 hoyrs away from our final destination and they dif not reimbourse us for renting a car. Never again book s flight in United"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "Jerking us around with delays and moving gates back and forth. O'Hare is huge, I ended up walking miles back and forth."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "Very late - no communication from gate agents."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin."
優點： "The boarding was fast"
缺點： "The seats were too crowded and not comfortable even for only 3 hours flight."
缺點： "Wifi only allows certain number of passengers to connect. I couldn't connect entire flight along with many others."
缺點： "Unconfortable seats"
優點： "All of it great"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though."
優點： "Movies on personal device"
優點： "I liked how the flight was on time and short"
缺點： "I didn't like the fact that the plane was small. I am 6 foot and it was extremely uncomfortable to sit in the seat for only an hour"
優點： "Nothing about this flight was good."
缺點： "There were delays and every united staff member I interacted with seemed less than thrilled about their job."
優點： "The fast flight"
缺點： "No leg room kind of cramped too"
優點： "Flight was on time"
缺點： "Cramped seating."
優點： "Crew was great"
缺點： "Space was very tight, but I pretty much expected that, going to a small airport"
優點： "The flight was smooth. Boarding went past fast. Flight attendance was great."
缺點： "The seats were a little small."
優點： "It was so smooth.No long lines ,no delays,a straight thru flight.And on Christmas Eve morning."
優點： "Everything was great! :)"
缺點： "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("
優點： "Great experience on time"
優點： "Punty of room to strich legs. Offered drinks 4 times"
缺點： "Changed our flight and also seats against our desire. Had to move back to the last row by the toilet in order to sit together."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Polite good seats good service"
缺點： "Left 30 minutes late"
優點： "The pilot handled the flight well. The flight attendant was exceptional."
缺點： "My flight was delayed an hour & a half"
缺點： "Had to navigate stairs"
優點： "Great tasting food, excellent customer service, and free wine and beer! Couldnt be happier!"
優點： "not much"
缺點： "unfriendly crew, worn out seat, bad food, vegetables had the consistency of a shoesole, after main meal service crew completely vanished and no in between service, no business first de-boarding overall don't want to do it again"
豁免更改費用。 搜尋 密西西比州出發的彈性機票