每天清潔，並在 密蘇里州飛往 台北的機艙內安裝HEPA高效濾網
優點： "Nothing to complaint. Excellent airline nowadays"
缺點： "Very professional and friendly crew. Food quality was excellent."
優點： "I volunteered when flight attendant asked if I would help in exit row responsibility."
缺點： "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"
優點： "On time"
優點： "The crews were very kind and helpful."
優點： "Easy boarding. Very nice crew."
缺點： "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
缺點： "This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight"
優點： "Polite crew, got our selected seats, clean"
缺點： "WiFi didn’t work"
優點： "Entertainment was good"
缺點： "PA system was used excessively."
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
缺點： "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"
缺點： "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
優點： "服務 電影 雪糕"
優點： "Comfortable business class seat. Flight was on time. That’s what I wanted."
優點： "Same as above."
缺點： "Flight was long. Didn’t get my seat preference"
優點： "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
缺點： "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."
優點： "Clean plane, very nice crew."
缺點： "Flying coach is always cramped for a tall person!"
優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
優點： "The flight crew was incredibly kind and attentive"
優點： "Excellent entertainment and the crews attention made me fell welcomed."
優點： "The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
缺點： "A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels."
優點： "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
優點： "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
優點： "Very good premium economy seats and airline service was excellent - highly recommended"
優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
優點： "I like everything about my flight"
缺點： "There was nothing to dislike"
優點： "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
優點： "Food and drinks"
優點： "The crew were all exceptionally pleasant, helpful."
缺點： "I didn't care at all for the food."
優點： "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
缺點： "I never like flying into Narita - each time I have to have my boarding pass reissued and baggage rechecked. I like the YVR process where you just put your bags on a conveyor after clearing customs."
優點： "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
缺點： "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
優點： "The stewardesses were wonderful-kind, considerate and hardworking. Great meals and constant attention offering drinks. The movie choices were terrific. I stayed up all night watching top flight movies that I had not seen. I would love to travel with them again!"
缺點： "Nothing- except maybe the long trip. But if I have to take this long trip, I'd take it with them!"
優點： "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."
優點： "The main entree was excellent."
優點： "Entertainment was excellent"
缺點： "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
優點： "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."
優點： "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
缺點： "There was nothing I didn't like about this airlines."
優點： "The cabin crew is very nice , pleasant & the captain did a great job!"
缺點： "Maybe a change in your food menu that you can include some continental items."
優點： "The bathroom is super clean."
缺點： "Maybe you can make some alterations with your meal offerings."
優點： "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
缺點： "Long, long flight, not much leg room."
優點： "Shortest travel time to Japan"
缺點： "OLD PLANES Touchscreens won't 50% of the time"
"They canceled our flights that went on anyway."
缺點： "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
優點： "Muslim food"
優點： "Flight arrived on time"
缺點： "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
優點： "The crew were excellent and seats were comfy."
缺點： "Headphones for the entertainment centre.could have been better. Sound quality not great."
優點： "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
缺點： "Not being to help on the ground in Copenhagen with delta issues"
優點： "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
缺點： "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
優點： "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
缺點： "A queuing system would be better-it was a bit disorganised at Amsterdam!"
缺點： "Not being 1 hour late"
優點： "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
優點： "Good beverage service."
缺點： "Over an hour delayj for departure."
優點： "KLM staff is great"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "The crew were amazing and the flight was very smooth."
缺點： "Keep up the good work"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Nothing to mention"
缺點： "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
優點： "short, sweet and to the point. 1+ hour flight is usually an easy hop."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "Efficient boarding system, clearly signposted. Professional staff"
缺點： "Very slow service at checkin, was not even available when I arrived at the airport"
優點： "Snooth and efficiënt with a KLM service"
缺點： "No entertainment"
優點： "Comfort was better than on the previous Dash-8. Food was OK."
缺點： "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
優點： "Food was excellent, service from staff was friendly, and entertainment options were great."
缺點： "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
優點： "Sound was broken on my TV set!"
缺點： "Called stewardess twice to assist. No response!"
缺點： "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
優點： "Service, technology"
缺點： "Could not print by boarding card and was not allowed to board in Amsterdam"
優點： "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
優點： "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Excellent experience with the cabin crew."
缺點： "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
優點： "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
缺點： "Nothing to be honest . All positive."
優點： "Short-hop flight, fit for purpose."
優點： "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
優點： "Very little if any."
缺點： "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
缺點： "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
缺點： "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
優點： "On time."
缺點： "No negative"
優點： "Crew service"
缺點： "Flight delayed."
優點： "Flight was efficient enough and staff were friendly."
缺點： "It was delayed quite a bit and more on-time updates would have been appeciated."
優點： "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
缺點： "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
優點： "Crew was friendly, and the food was better than the usual KLM fare."
缺點： "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
優點： "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
缺點： "lack of meal options"
缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
優點： "captain was great."
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
優點： "Special treat for King's Day Friendly crew"
缺點： "15 min late boarding 30 min delay leaving the gate Very little leg room"
優點： "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
缺點： "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
"Plane smelled a little funny. Flight was 30 minutes shorter than expected, but gate was occupied when we arrived. Staff was great."
缺點： "Terrible logistics. Stuck on tarmac because they couldn’t clear the previous plane out of the gate. Fellow passengers missed their connecting flights."
缺點： "Canceled flight caused me to remain in a hotel for another day. Confusing check in. No one to help. Machines broken. Unable to disembark from the plane. Bad logistics all the way around."
缺點： "Same old tiny uncomfortable commuter jet."
缺點： "First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!"
缺點： "More leg room"
優點： "Seat uncomfortable. I am an elite flier and was put in an n uncomfortable middle seat with no choice."
缺點： "Seat should with choice."
缺點： "When the delayed flight landed, the crew should help expedite those connecting to other flights. They should announce our connecting gates so that we don’t have to look it up."
缺點： "Handicap issues. We were exiting on the tarmac in Charlotte- all crew left us on the plane waiting for assistance to get off. Finally when someone showed they would not come up the ramo to get my Mom. I backed her down myself while 5 bewildered airport workers looked confused."
缺點： "2 hour delays on both flights of a round trip"
缺點： "4 hour plane availability delay - of course planned on weather but not planning"
優點： "You got us there safely."
缺點： "Not sure who is at fault for running out of de-ice solution, but keeping us sitting on the tarmac without air ventilation for almost 3 hours... with only an apology and a last minute glass of water? that was terrible customer service."
優點： "Flight left St. Louis on time,"
缺點： "My connecting flight was cancelled while I was in the air. Customer service was SWAMPED with cancellations with only a handful of staff to help. My plane was a mechanical cancellation so I received a food and hotel voucher. Trying to get another flight from LaGuardia to YYZ was horrible."
優點： "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
缺點： "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."
優點： "On time. Friendly and attentive staff."
優點： "One flight attendant was very nice and petsonable."
缺點： "Already checked in and then flight canceled 10 hours before departure. Paid for preferred seating but rebooked on smaller aircraft full and had to sit in last row. Not happy and arrived 2 hours latet than original flight. Tried to explain this at gate to American employee but she told me to sit down until name was called. Probably could have had better seats earlier if she could have listened to my issue but she wouldn't listen to me. Didn't even have the chance to tell her what had happened."
優點： "I fflew Delta last Nov. Had meals movies dinner inks etc. American I am serv d beverages no meals and no movies. Getting ridiculous"
優點： "Great seats in first class"
優點： "We got to our destination safely, and American provided us with extra legroom seats."
缺點： "Service was curt and there was only phone-based entertainment."
優點： "The crew was great"
缺點： "The seats were not comfortable and boarding was a pain. Not sure why you wouldn’t want to board from the back to front. Weather grounded us at our loading airport so we were stuck with the option of staying the flight or going in the lobby."
優點： "The pilot was great. Avoided turbulence and arrived about 20min early. Easy to find seat and stow bag. Smooth takeoff and landing."
缺點： "Alaska airlines was who I thought I was riding with but the itinerary changed past min. Gate change and the airline itself was changed. Really confusing since I printed my boarding pass the night before."
優點： "Smooth boarding. On time flight"
缺點： "No gluten free snacks:("
優點： "The flight was what one would expect from a domestic airline. They did provide free movies/tv which was nice. It was one time to leave and on time to arrive."
優點： "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
缺點： "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."
優點： "Spacious seats"
優點： "Mostly friendly staff and quick flight time."
缺點： "Only half the plane got snacks and drinks. Additionally, I was forced to check my bag, which is a pretty big deal because I was connecting to an international flight and was unable to retrieve my prescriptions in all the rush to check my bag."
優點： "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
缺點： "No complaints"
優點： "everything was on tyime"
優點： "On time take off"
優點： "Got to La Guardia almost 26 minutes early but then waited FORTY minutes for the gate!"
缺點： "AA needs better coordination with the horrible La Guardia airport"
缺點： "Delayed a total of four hous!"
優點： "Flight was on time, staff was friendly and boarding was organized."
缺點： "I'm a small person (5'-2", 105lbs) and I didn't have room to breathe in that tiny little seat."
優點： "Arrived to the airport well ahead of time and encountered lines so long that we were not able to make our flight. Only 2 attendants working and so many people had to be rebooked we didn't get another flight for 3 days. Did I mention I was traveling with a baby?"
缺點： "The storage are very small, by the time i boarded everything was full. I had to hand carry bags and i had to put it in front of me which is a very small space already, on top of that i had the window sit so i had no space to move. it was very uncomfortable, and flight was delayed. We sat there for an hour before taking off but i understand its due to the weather but it was my worst plane ride not worth 300dollars. I will not ride american airline again."
優點： "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
缺點： "Everything was great."
優點： "The flight attendants were great and very friendly!"
缺點： "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"
優點： "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"
優點： "On time. Good leg room."
缺點： "Valet flight, i.e. even normal sized carry-on cannot be stowed above the seat We arrived at the gate 20 min before departure, due to TSA delays. But they closed the door and no one was around to even talk to. At least they put us in the next flight.... Still, as we're not checking in any bags, they could have let us in."
缺點： "Got to charlotte with 80 minutes to connect. Sat on the tarmac for 60 waiting for a gate. Missed connection by <5 minutes. Thanks, AA!"
優點： "Non stop"
缺點： "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."
優點： "Crew was fine even when we had to sit on the ground for 1 1/2 hours for a repair."
缺點： "American Airlines didn't honor my choice of seats."
缺點： "No food or beverages for me. I slept comfortably on my flight"
優點： "I don't know how airlines get away with all the stipulations and regualations they have in the buying process there is. Otho g I like about the scam artist they are"
缺點： "The fact they they can just make it a policy and then because the employees have to have a job and enforce it blows my mind. 200 dollar transfer fee plus the difference in the ticket when it's over two weeks in advance. You people are scam artist"
優點： "One I love free sodies and two I love free sodies with a smile. I definitely got both with this flight crew."
缺點： "Not enough sodies and I couldn't smell my own farts."
優點： "Frankly there isn't much to say here. After 7 flights in 2 weeks there was only 1 flight with great staff that actually cared about the customers and looked like they enjoyed their job. The rest treated guests with indifference at best."
缺點： "Customer service is dreadful, the planes are so old they still have cigarette lighter charges in first (but of course no adapters), no food/snacks of any significance, and they seemingly cancel flights at a whim with basically no staff to help re-book the lines of guests that have been disrupted. I pity those who loose luggage AA baggage services are flooded with lost baggage they just don't care any more. Seriously its embarrassing how little they care about customer service."
缺點： "We were delayed for 4 hours, due to a mechanical issue. We were not given any forms of reimbursement. I would like a 500.00 voucher."
優點： "First flight from STL to ORD was amazing. I was upgraded to 1st class...not sure why. Robert was a fantastic flight attendant."
缺點： "There was a delay on my second flight from ord to gsp bc there was some type of miscommunication/altercation with some passengers not wearing masks. I have been traveling since 11 am and it was annoying to have to wait another hour."
缺點： "The internet connection was terrible i was not able to see anything that was being offered"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
缺點： "No Wi-Fi and no food"
優點： "Flight left on time. There was plenty of room. Nice staff."
缺點： "It was very cold on the plane because the valve for the heat was frozen."
優點： "Lots of leg room for a regional jet."
缺點： "AC was not very good. Very warm on flight."
缺點： "Aircraft, cabin crew"
優點： "Quick boarding, departed on time, arrived early, good cabin communication"
缺點： "This is a very cramped commuter jet, just one flight attendant to serve entire plane, she came by once for drinks but not a second time"
優點： "Efficient crew. It"
缺點： "It was good overall."
優點： "the fact that the flight arrived on time without delay and the gates were easy to locate."
缺點： "How on earth did my i arrived lagos and only one out of my two bags showed up, i have to extend my stay in lagos and hoping my bag will come the next day, i have to pay $100 extra just to extend my one night hotel booking to two nights."
缺點： "Our flight was delayed. We did not make the connecting flight. They would not provide us another flight same day or money back or money for the rental that we required."
優點： "Fast boarding."
缺點： "The flight was half empty and when I tried to move a row ahead of me (from economy to economy plus), the flight attendance rudely told me I had to move back to my seat since the economy plus seat was $70 more. However, a reasonable airline would upgrade their customers to first or economy plus to not only appease their customers but to fill some empty seats. Therefore, I had to spend the entirety of my redeye flights crammed next to someone while I was looking at an almost empty economy plus section. Also, we boarded earlier than expected but we spend an extra hour on the flight waiting to take off. I would not have minded boarding early if we had taken off early, but we took off an hour later."
優點： "fast take off and good service."
優點： "He was the epitome of the Friendly Skies. Chatted with whom wished to chat was quite near those that wanted to snooze on this early morning flight."
優點： "Boarding and flight went smoothly and on time. Too short for food or entertainment"
優點： "The crew on the plane was nice and helpful."
缺點： "I understand pretzels for the most part are allergy friendly however I have a gluten intolerance so I couldn’t have them and i couldn’t download the United app because there wasn’t WiFi available anywhere in the terminal and there weren’t any charging stations."
優點： "Everything was excellent! I even got upgraded to a window seat!"
優點： "Service was excellent"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "That I didn't have to walk to Fargo. I wasn't dragged off a plane."
缺點： "3 flights to Fargo were cancelled. I was told I would not get to Fargo until 32 hours after my original time I was suppose to land in Fargo. After spending a fair amount of time on the phone with customer service I was able to get me on a Flight to Minneapolis that did not arrive till 1:30am then had to take a rental car to drive 3.5 hours to make it to my destination. I was not compensated for any of this. My return flight from Fargo to St. Louis was also Delayed. Both from Fargo and from Chicago. I have never experienced such poor scheduling from an airline or as many delays or cancelled flights in just a few day period."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "I managed not to use toilet."
缺點： "An epic storm (April 27-May 4) caused my bicycle tour across MO to flood out during our trip. Rescheduling my flight back to CA cost &230..same price as RT. Gouging people leaving a massive flood! The governor of MO declared a State of Emergency yet my trip cancellation insurance didn't cover what was clearly beyond my control. I'm left with some hard feelings."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Crew members were awesome and very attentive both at the airport and on board."
優點： "smooth flight, good service"
缺點： "hold up to board family with 2 much luggage, overhead bins 2 small"
優點： "Movies on personal device"
優點： "Professional staff, landed safely, the NY skyline is gorgeous"
缺點： "Had to get on a later flight, TSA sucks as usual, I'm too tall for that plane"
缺點： "Small plane"
缺點： "Flight was delayed so long I missed my connecting flight and spent 18 hours traveling rather than 8."
缺點： "Seating...loudness..cost of beverages..getting/storing baggage. Aesthetics"
優點： "For the most part the ride was nice."
缺點： "Seats were so small"
優點： "Because of a 10 minute fix, we had to wait an additional 40 minutes for paperwork. I missed my connecting flight because of this."
缺點： "My friends dad passed away and was unable to get money back to go to his funeral. Plane was a small express plane which was never mentioned. Had to check bag because overhead bins were too small. No wifi. Dad and Kid took my assigned seat."
優點： "Flight was pleasant."
缺點： "My luggage was left behind and it was an awful experience! My medication was in my luggage and could not use it which made me suffer tremendous pain and discomfort. No one got back to me to offer compensation!"
優點： "Both flights left on time and arrived at least 20 minutes early. My bag arrived at the baggage claim ten minutes after I arrived, and all went very well. I'm grateful."
缺點： "All was perfect"
優點： "The service was prompt and professional. The plane on this trip was clean and in good repair. The snack was simple and tasty. It was a pleasure flying United."
缺點： "The first flight from St. Louis to Chicago was very small. While I don't have concerns about flying in a small plane, I can imagine those nervous about air travel would feel concerned with the size of the aircraft."
優點： "The boarding process went smoothly and was on schedule."
缺點： "Overhead compartment filled up and it was hard funding space for my bag."
優點： "Everything was great on the flight- we even got a snack ( stroopwafel cookie reminiscent of when I lived in Amsterdam ) and a drink. I haven't flown united in a while and was pleasantly surprised."
缺點： "Nothing but my flights were short ( under 1 hours)"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "Little more time between flights would be nice"
優點： "Was able to get on an earlier flight"
優點： "I like the seats and the leg space .they were very comfortable ."
缺點： "No comment"
缺點： "The delay. It was approximately a 2 hour delay getting to Arcata."
優點： "Wifi on flight"
每天清潔，並在 密蘇里州飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 密蘇里州飛往 台北的機上會提供口罩
從 密蘇里州飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 密蘇里州飛往 台北的彈性機票