優點： "The seating, food, safety measures"
缺點： "You are best nothing to improve"
優點： "Crew on airport at baggage is not helpful at Mumbai airport very poor"
缺點： "Good Guidance Proper behavior from airport crew"
優點： "Good food and comfortable seats"
缺點： "Boarding was confused and disorganized, but that seems to be a common problem with ground staff at all Indian airports"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew was a little curt in giving instructions - open that window ma’am"
缺點： "I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding."
優點： "Yes crew was good. But the seats being economy, were very congested having very less leg space."
缺點： "Can't say."
缺點： "Accommodation @ Dubai extra bonus Superb"
缺點： "No delay in boarding"
優點： "Emirates is always amazing"
缺點： "Business Class, lol."
缺點： "You don’t need to have seats next to lavatory. The area was stinking even before the plane took off."
優點： "No one gave me food. I pressed the button to request services, and had to wait for two hours until someone finally came and get me a drink (the flight was about 3 hours long). This was the worst flight experience that I ever had. Very bad."
優點： "cheuk in 快！吾使等太耐！"
優點： "Was ok"
缺點： "Water bottle to all the passengers."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Ladies worked hard"
缺點： "I now understand how the chicken and live stock must feel in their cages and stalls. Perhaps the CEO and management staff must be made to take the same flights in the same conditions in so called Economy class. So much greed! Hoping for the day, Air travel becomes obsolete."
優點： "Food Staff Service Aircraft"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Shitty boarding like in all India airports"
優點： "Ice entertainment is great"
缺點： "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
優點： "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."
優點： "Everything was very good."
優點： "We like everything, was good experience All over"
優點： "Clean flight friendly crew but at times they ignored Some senior passengers by asking for juice and they just passed away."
缺點： "Food options could have been better such as better sandwich bread."
缺點： "Boarding announcements weren’t clear and boarding was not separated by zone."
優點： "Good food."
優點： "I've flown on Emirates multiple times now and I have had a great experience each time"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Good flight and easy transfer."
優點： "It was a comfortable flight since I had 3 seats in my row which I ended up sleeping on."
缺點： "The food was cold and awful and it's hard to understand how can they run out of drinks barely half way through Economy during service. A couple of the cabin crew females were rude."
缺點： "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"
缺點： "the new laptop/camera rule. not enough cushion with bubble wrap, no organization. the crowd and lines werent managed. there isnt insurance available in case anything happens to them since it's out of our hands."
缺點： "not upto the mark."
優點： "Food nd entertainment"
優點： "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
缺點： "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."
優點： "Every thing was ok.but not excellent"
缺點： "Specially for getting down from the plane we had to use stairs that is not good specially for senior citizens."
缺點： "Baggage collection slow still waiting"
優點： "The boarding process was very light and smooth . There weren't many pax though."
缺點： "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
優點： "Very clean and comfortable. Staff very attentive."
缺點： "Many sick passengers on board."
優點： "The flight was on schedule with professional staff, and clean planes."
缺點： "The food was ordinary."
缺點： "No options to change booking and the one given was absorbant pricing"
優點： "Good crew"
缺點： "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"
優點： "The Flight crew was excellent - Inflight services were really good. However, the ground service and customer service was horrible!"
缺點： "In-ground service is terrible. Turkish Airlines on-ground staff and customer service staff don't know how to handle any problems. They are unconcerned and unhelpful. They just keep shrugging their shoulders."
優點： "Crew was amazing. Very helpful"
缺點： "Seating was cramped. Other travelers were not very cooperative"
優點： "The crew was good. The seats were not comfortable."
缺點： "food could have been better."
缺點： "Inflight movies are very dated. Few new releases."
優點： "I cancelled flight and you charged full amount as cancellation amount."
優點： "The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service"
優點： "Got ticket for a good price."
優點： "The service, the food. The staff is very friendly and helpful."
缺點： "The worst airline I have ever flown with, worst disruption management"
優點： "Crew was good Comfortable seats"
缺點： "flight was bit hot food could have been better entertainment unit touch screen wasnt responsive on flight"
優點： "All is good"
缺點： "Worst customer service."
優點： "The landing takeoff was very smooth."
缺點： "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
優點： "The seats and leg space very good. Flight clean ."
缺點： "Food served was poor in quality. Bread seemed to be stale and hard. Seems from the previous flight. Crew had poor service. Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray."
優點： "Flight was on time even if Bad weather conditions"
缺點： "I forgot to choose special meal request but they have good vegeterian food options"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."
優點： "Superb service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
缺點： "When I called the night before to check into the flight our reservation had been cancelled and we did not know until we got to the airport Turkish Airlines counter in Mumbai very early in the morning that we could still fly. Never understood why our names had been removed for our return flight. Because we didn't have a boarding pass when arriving at the airport the security hesitated to allow us into the facility. Luckily we found our itinerary and they allowed us entry."
優點： "Crews were very good.On my trip from SF to Mumbai, I requested Veg food, it was confirmed by your office, but in flight me and my wife did not get veg food.For 13 hours we were left hungry. I did not get whatever I paid for. I want monitory compensation for that."
缺點： "As per the comments above"
優點： "Clean bathrooms all the times. Eagerness of creaw to take action of our reauest of drink, coffee etc."
缺點： "Foot rest in plane from IST to ATL is restricting leg movements and hits legs when not lowered. Can get rid of foot rest. Also seat leg room and widht were noticably small compaired to flights from IAD to IST."
優點： "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
缺點： "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"
優點： "It was spacious for being Economy."
缺點： "Flight crew that was assisting on my side was awful. Completely disrespectful and not willing to help or listen. Not to mention, special meal was requested online months in advance yet they didn't have any vegetarian meal left and I was left with eating break and fruit."
優點： "Great service and staff"
優點： "Some staff wer helpful"
缺點： "Mostly as a mother traveling with a stroller, they expected me to haul everything on my own. Stroller,car seat, child, two bags! They were impatient and impolite, unresponsive when I used the steward attendance call for water or to move my child's tray (for over two hours)... there was much I didn't care with this airline, from their customer call service (I filed a complaint) to the state in which my box arrived in Mumbai (again filed a complaint but no one folllowed up with me). I wouldn't recommend this airline to anyone, especially if traveling with a child."
缺點： "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."
優點： "Overall services include catering. Flight attendants were very kind"
缺點： "Limited leg space. Boarding process at Mumbai airport was very bad, not at all systematic and arranged."
優點： "Nice aircraft"
缺點： "Quantity of food served was less for 13 hour flight"
缺點： "The food wasnt good .."
優點： "The flight experience is really good. Good leg space. Great service. Great meal, most importantly they didn't mess up veg and nonveg preferences."
缺點： "On the flight from newyork to Istanbul and Istanbul to Mumbai leg space wasn't satisfactory."
優點： "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
缺點： "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."
缺點： "Terrible service, unhelpful staff on flight and in airport."
缺點： "Vegetarian meals were not good."
優點： "Flight crew was polite and courteous. In flight entertainment was decent."
缺點： "airlines officials at Istanbul airport seemed lost and were unable to help most passengers. In flight food options were BAD. The vegetarian meal options were dry and even under cooked."
優點： "Flight took off on time"
缺點： "The stewardesses could use some additional training on service with a smile"
缺點： "I got lucky I came home alive"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "JustFlyis a terrible company, please do not allow them on your site for ticket bookings"
缺點： "The service was not good and the staff had to be called 10 times for one thing"
優點： "The planes were clean. Ground staff was nice. I am comparing my in flight experience with emirates and qatar which may be unfair for Turkish. The flight was better than flying one of our domestic carriers like delta or united but not up to mark with emirates or qatar."
缺點： "The over all seat pitch was low and seemed very cramped for a long journey. Food was hit or miss. On two different legs of flight we had a good service from Ist to was but below average service from Bon to ist. Connection in ist airport was scary - too many flights arriving at one time, people lining up outside the airport mad literally pushing their way to get in. In today's tunultous time this seemed extremely unsafe as far as airport safety. I would not travel Turkish till they extend/ update ist airport which is supposed to happen in 2 years."
缺點： "Crew was extremely unprofessional and curt."
優點： "The flight was overcrowded, seats were crowded, horrible service, no options for entertainment, meals were ok and then we had to remove luggage and use stairs to get to our connecting flight, it was a horrible experience."
缺點： "service, food, flight seats"
優點： "The breakfast was very good, recent movies, and I believe the seats were quite comfortable for coach. Love the ability to see the outside view from the cameras, and following the progress of the flight! I don't think anyone else does it."
缺點： "Nothing. My favorite foreign airlines."
缺點： "Turkish airlines customer service has been hard to work with and is not willing to give any kind of reimbursement due to my unfortunate incident with my delayed connecting flight. I didn't take either flight of my round trip purchase."
優點： "on time performance for flight"
缺點： "Cabin crew not very responsive on requests"
優點： "I had the pleasure of traveling business on Turkish to India -cheap fuel meant inexpensive business class tickets :-) and I have to say the food and comfort was top notch. The soups and meat appetizers were outstanding, I've always preferred a 3 hour layover in Europe when India bound and I found the Turkish Lounge in Istanbul surpassed any expectation I had. It had a mini-movie theatre, a shower and sauna, a whiskey bar, bright coffee and the choiciest Turkish sweets. The library of rare books of Turkish art and construction was a treat. The flight itself was comfortable - nice bed - and uneventful."
缺點： "Food was not very good. Less frequent and less options. No inbetween sandwiches or snacks. Too much harassment with frequent security checks rather than doing everything at one point."
優點： "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
缺點： "Cramped, no leg room."