優點： "I liked how generous they were with food and drinks"
缺點： "Free WiFi could have made the flight a lot better"
缺點： "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
優點： "The crew was very kind"
缺點： "It's KLM. What else do you need to know."
優點： "Great atmosphere, crew was excellent!"
缺點： "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
缺點： "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
缺點： "The plane is so old..,"
優點： "economy plus seats were nice, great movie selection, especially international movies"
缺點： "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
缺點： "Everything was good"
優點： "The crew and the timing were ok"
缺點： "The seats were uncomfortable"
優點： "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
缺點： "A queuing system would be better-it was a bit disorganised at Amsterdam!"
優點： "No delay and nice staff"
優點： "Nice staff and no delay"
缺點： "Instead of crisps maybe a bit of cheese or crackers"
優點： "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
優點： "Crew was fantastic, seats and entertainment was great. Very good food choices."
缺點： "Everything was very good."
優點： "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
缺點： "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
優點： "The crew were really helpful with people who had tight connections because of the delayed flight"
缺點： "I wish they had WiFi"
缺點： "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
缺點： "not really"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Light snack and complementary wine"
優點： "Friendly hostesses"
缺點： "Flight was delayed 3 hours"
缺點： "wasn't able to take the flight since I missed it"
優點： "Overall booking and airport was ok. Food was also actually quite good."
缺點： "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
優點： "Nice flight ...was comfortable travel ...good food.Thanks"
缺點： "No such things"
優點： "I got some rest"
缺點： "unable to charge my phone or watch movies"
優點： "Delayed flight but staff apologized as for safety reasons."
缺點： "Very late arrival"
缺點： "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
缺點： "Bag was lost"
優點： "Only thing we liked was the fact that we were able to get onto our flight at all..."
缺點： "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
優點： "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
缺點： "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
優點： "Very friendly and helpful personnel."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
優點： "The flight was great."
優點： "Easy Boarding"
缺點： "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
優點： "That we didn't crash"
缺點： "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
缺點： "The bags where damaged from the staff"
優點： "Flight was efficient enough and staff were friendly."
缺點： "It was delayed quite a bit and more on-time updates would have been appeciated."
優點： "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
缺點： "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
優點： "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
缺點： "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
缺點： "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
優點： "Good flight, we got a nice snack despite it being a short flight, the staff was great."
優點： "Seat space was good for a short flight, inclusive of free snack and drink."
缺點： "Too much overoverhead luggage."
優點： "No entertainment or food needed on a half hour flight. Otherwise excellent."
缺點： "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
優點： "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
缺點： "The stinky guy behind me, but that's not the airline's fault."
缺點： "Some of the Crew members were not covering their nose with their face masks"
優點： "Crew was attentive and accommodating for seats due to virus."
缺點： "Delays could've been prevented or let passengers know, instead of being on the plane for 2 hours without moving."
優點： "Landed in one piece despite weather."
缺點： "WiFi was down"
缺點： "The cabin was hot for the whole flight"
缺點： "We sat in boarding in about 90-100 degree heat for over an hour. Everyone is drenched in sweat and should have never boarded."
優點： "Boarding was fairly quick and on time. Transfer in Phoenix was no problem. Luggage arrived OK."
缺點： "Seating is too small and too close to next rows. Unhappy with having to pay for seat assignments and checked bag while watching gate agents refuse to enforce overhead bag size limits."
優點： "AA desk counter were v helpful"
缺點： "they are perfect in what they do"
優點： "The crew that was on board was pleasant. I always like flying American."
缺點： "There was no flight attendants so the flight was delayed for an hour."
缺點： "Small plane, forced to valet checkin carry on luggage, no drinks or snacks :/"
缺點： "I missed this connecting flight."
優點： "Super quick, comfy ride"
優點： "After the initial delay, the female desk agent got us on another connecting flight without a problem. Second flights attendant was also great."
缺點： "They boarded the plane, only to tell us they had to de-ice, which is understandable. However, after waiting 20 min for the de-icing that never came, they made us get back off the plane because of mechanical issues. The captain/pilot was rude to the woman working the desk over the radio, to the point where she had to leave the desk and go speak to him in person (she knew we could hear everything.) That conversation is also how the whole line of people was informed that then knew about this mechanical issue since the night before, and chose not to fix it before boarding all of us. After getting to Philadelphia later than expected, we were forced to pay for hotel food that was horrible and overpriced. Only to then have our plane be delayed AGAIN because of mechanical issues, again the pilot not giving much information to the attendant she was faced by a room of 40 angry people and had no answers. The departure time slowly crawled out longer, and the only reason I knew was because of having the American app. Information/communication on all ends was poor. I usually fly Allegiant, which is notoriously “cheap,” and I’ve never had an experience like this. Happy my boyfriend has flown with American before and knew to give us an extra day so we didn’t miss the wedding we paid $800 in airline tickets to attend. Just disappointed."
優點： "Routine flight. No problems noted."
缺點： "No major complaints."
優點： "Arrived ahead of the scheduled time"
缺點： "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."
缺點： "The food choices were terrible"
優點： "the gate attendant was very nice as my husband was stuck in security line (I have Pre check) He barely made it, but the guy never made me feel uncomfortable or rushed. He was kind, calm and reassuring."
缺點： "Our flight attendant seemed to have a chip on her shoulder from the moment we stepped on the flight. I had a broken foot and it was difficult for me to fit my boot and personal item under the seat. Rather than assisting me, she barked commands and quickly walked away as I attempted to address the situation. - poor attitude - failed to ask if I wanted a biscuit but simply slapped one down on my tray table (I HAVE CELIAC DISEASE) - American really needs to catch up with the other airlines and offer a GF option to those of us who have immune disorders. - no WiFi"
優點： "The crew was friendly"
缺點： "The staff wouldn't except my registration for my support animal!!"
優點： "The complementary beverage was a welcomed surprise!"
優點： "The crew was lovely. Really nice, and did a wonderful job with the cart service."
缺點： "We ended up being deleyed about 30 minutes, in damp weather. It's not like it was snowing. Not sure why it took so long. B/c of baggage charges now everyone brings a carry on. This seems to slow the process of boarding as know passengers are asked multiple times to check baggage (for free, which is the one nice thing) before boarding b/c the overheads will be too full. Group 6 which I was in seemed like it was just the rest of the plane. Super busy, took me forever to get to my seat all the way in the back. Why don't airlines reverse board? People sitting in the back should board first. I feel like this would save so much time."
優點： "Good service . Timothy was excellent . Hostess ."
優點： "Nothing to like. If I could give them 0 stars I would"
缺點： "Tight connection from our previous flight yet the counter folks were rude and rushed us. My daughter is obviously 7 months pregnant. Because our connecting flight left milwaukee over an hour late, we had no time to even grab a sandwich, no problem we will buy food on the plane. Wrong! The food is was gone so quickly that by the time they got to us, they were out of everything. Oh did I mention we also had 3 children ages 2, 7, and 9. Oh yes and the entertainment? Small screens mounted on the ceiling of the plane. How about updating your equipment?? Plane was old. No USB to charge your phone and stream from their App. Terrible. We own a 2nd home in Maui and travel there twice per year. Looking at other options."
優點： "Everything but the boarding."
缺點： "The boarding seemed to take forever. The crew could’ve performed the boarding process while getting the people who were waiting for upgrades at the same time. Splitting work could’ve worked and to not let all of us wait."
缺點： "I really did not like that I was unaware why I could not check in on my phone and then I get to the airport and the Alaska desk is closed. My phone just says the plane is sky west, me and the other workers at the airport had no idea what this meant. Very frustrating experience trying to check in, finally walker talkie a guy that new it was American. Frustrating I thought I would miss my flight, why not clearly state it's not an Alaska flight."
優點： "Operated by American Airlines, the flight was not terribly full so we could move to a row that was empty so you can sleep easier. smooth flight, arrived early."
缺點： "Itinerary did not mention the British ran through AA. It Mede me confused. Back and force between two check in desk."
缺點： "Broken in-flight entertainment system, broken ac plug, broken arm rest"
優點： "Crew was great. Boarding was quick. Food was good."
缺點： "The entertainment on a cross Atlantic flight was not family friendly. Playing 'Dark Knight Rises' and 'Guardians of the Galaxy' while my 6 year old is on the flight is not appropriate. While I didn't let him listen to the program, he could still watch violent scenes I would not allow at home. There are plenty of family friendly good quality PG or G rated movies that appeal to everyone. Would it be too hard to get individual screens in 2017?"
優點： "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
缺點： "delays and changing gates"
缺點： "The tsa in chicago was very unorganized. The tsa workers were extremely rude."
缺點： "delay, then no sandwiches available for purchase onboard during a 3-hr evening flight"
缺點： "Rude staff, they changed our flight 2 times and did not offer a drink or food"
優點： "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
缺點： "Overbooked flight made storing carryons annoying and hard."
優點： "Captain did his best to make up time"
缺點： "Flight was initially delayed an hour, then bumped to 30 minutes late."
優點： "I like that on American you still get a complimentary cup of coffee, a bag of pretzels, and a normal sized seat. I'm OK paying for that after trying some of the budget airlines!"
缺點： "Wish they had a gluten free snack, still that's really not a big deal at all!"
優點： "Liked the little compartment above the tray for electronic devices and the outlet below helped keep my grandsons tablet charged for the flight! Liked the headrest - had flaps that folded out for support if you needed a nap."
缺點： "Will never fly American again"
優點： "Nice new seats"
缺點： "Crew came by once with drinks, never came back through with food/snacks. Never came through with water, as they usually do later in this flight. They spent most of the time chatting in the galley."
優點： "Movies and on time departure and arrival"
缺點： "Crazy uncontrolled child in row across from us."
優點： "The crew was very apologetic"
缺點： "The fact that we were an hour and 45 minutes late leaving. I know they say weather was the cause and not their control, but every time...yes, every time I fly American there's a delay. Every time I've flown United I arrive early."
缺點： "Delays and no communication on transfer options"
優點： "Everything was good"
優點： "Nice aircraft, clean, comfortable, friendly staff"
優點： "Great Workers, and Super nice staff."
優點： "Taking off and landing."
缺點： "Boarding was slow. Seating was cramped."
缺點： "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
缺點： "Turbulence was horrible That there is no internet"
缺點： "The lady at baggage check-in was rude and persistent on not letting me board due to a slight fold in my passport. Other coworkers did not agree, and allowed me to proceed. She also spent 20 minutes in back searching for information while I waited and the line filled up. My luggage was also lost (the last to handle the luggage was this lady) and I needed to retrieve it 3 hours after my flight arrived."
優點： "The plane actually left without a cancellation"
缺點： "Every flight on this trip was delayed"
優點： "The crew was great. Trent was outstanding"
缺點： "This was a regional jet, and this flight segment was 3 hours. The seats seem to have a little more leg room than larger jets but much less cushioning, and the pitch/shape of the seat back was very uncomfortable. I could barely walk when we reached Houston."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Crew professional. Flight on time and clean"
缺點： "Seating room was horrible. My knees hit the seat on front of me, fortunately the gentleman sitting there did not try to recline. Seat very narrow As well as isle. Controls for monitor in seat back on arm rest and I kept activating it accidentally while trying to nap which was annoying. I’m 6’1” and 190 pounds so am not what I’d consider oversized but I’ve not been this uncomfortable on a flight in many years. Will make a note to avoid this line and plane in the future"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "Our flight attendant was the best!"
缺點： "The weather."
優點： "The pilot tried to make up lost time in the air."
缺點： "Due to regulations, our crew had to delay our flight 39 min. This was done the night before. There was no way we were going to make our connecting flight, but no one from United seemed to care. The crew from milwaukee to Houston was rude and unhelpful."
優點： "The crew was very good."
缺點： "We had a two hour weather delay and 4 gate changes. Had to unnecessarily walk from one gate to the next. Every time we got a. Texted updated we had a new gate number. Frustrating. Then the plane arrived from LaGuardia but there were no flight attendants so we had another 15 minute delay and nowhere to sit. Not happy"
優點： "Everything was fantastic except I was a little squished; but I suppose that is to be expected on the economy flight. We did land later than expected but it ended up being just fine and I was able to connect to my next flight."
優點： "the crew was great."
缺點： "quick flight. comfortable seats. lots of leg room"
優點： "fast take off and good service."
優點： "Nothing - missed flight because of bad info from Kayal"
缺點： "Loss of day's vacation - hotel bill, rental car cost and missed concert - all in about $400 lost."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "La persona que me atendió para abordar y segundo avión con destino a Puerto Rico era una mujer desagradable mal educada trataba mal a toda persona que le estába. Verificando el boarding pass Verguenza me dio que fuera boricua"
缺點： "Couldn't get direct tv yo work"
優點： "Everyone was so very helpful."
優點： "Nothing stood out."
缺點： "having to wait for the flight crew"
優點： "Nothing. Horrible experience all around. Didn't get home till midnight"
缺點： "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The planes appeared to be newer."
缺點： "We had very little leg room and my husband had a sore back after the flights."
優點： "I really liked the price for the exact time I wanted to travel!"
缺點： "A bit cramped."
缺點： "Bumpy plane"
優點： "Movies on personal device"
優點： "Our Stewart on way was nice. Pilet was informative. Let us know what the weather was like and when to expect turbulence. Pointed out land marks as we flew over them."
缺點： "Seating was uncomfortable. Very little leg room and I am short. Can't imagine what it would b like if I were 6 foot instead of 5 foot"
優點： "Service and comfortable seat"
缺點： "100 dollar baggage fee"
缺點： "Flight from mke to Chicago was delayed so long I missed my connecting flight to charlotte. U had to spend the night in ohare airport. Very unhappy with United airlines."
優點： "I got a window seat"
缺點： "Chair didnt recline"
優點： "I got a fair price ticket and plane wasn't dirty ."
優點： "Very friendly and kept us up to date with the issues we had with off-loading about ever 15 minutes."
缺點： "It took 50 minutes after we landed to park and get off the plane."
優點： "Although it was s bit bumpy bcs of the weather, we had the wind with us and we arrived about 30 minutes early."
優點： "Fast boarding. Flights were on time."
缺點： "Very cramped seating in the back of the plane."
優點： "I like the United check in person in Milwaukee / kind- helpful- informed. All United personal were polite and professional in spite of many delays , cancellations and upsets."
缺點： "Out going flight to Denver never made it to salt lake . Rebooking barely got us to connecting flights.... but made it we ran to connecting flight and did make connection. Returning, our first flight also never appeared ... two hours and 15 mins of standing in line to rebook We boarded another flight. In Chicago we stood in another line to rebook . Eventua"
缺點： "Less than friendly staff at the desk. The gate was changed on us and again no United app updates or texts until much later."
優點： "Smooth ride, professional and friendly crew"
缺點： "Wish the cup "holders" in the tray were deeper"
缺點： "United would not put my bags on despite being at the counter 40 minutes before the flight. Then they put me on stand by for 6 hours during which time they lost my bags and ultimately not having a seat for me."
缺點： "Need water offered free"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "Flight itself was fine"
缺點： "3 hour delay taking off"
優點： "Quick and efficient"
缺點： "Very small and hard to sleep if you are a tall human. Ended up with neck ache"
優點： "On time. Early."
優點： "This plane was pretty small (70 people) and not full, so boarding was fast. The crew was good, friendly and helpful. The pretzel snack things were good and unexpected for such a short flight."
缺點： "The plane was very loud and it was impossible to hear the crew and my partner. There was no entertainment which was fine because I brought my own."
優點： "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."
優點： "The crew was great. I don't know how to make the stars increase."
缺點： "Arrival times were accurate. Crew friendly and helpful. Freight was good."
優點： "The Flight attendant and pilot were beyond helpful and apologetic about the delay, The customer service rep in Denver was great."
缺點： "Because of a 2+ hour delay in Milwaukee we missed our connecting flight in Denver to Medford and had to stay overnight. Sitting in isle 1 was uncomfortable and it was a pain not having immediate access to my purse because I had to stow it for take off and landing."
豁免更改費用。 搜尋 威斯康辛州出發的彈性機票