優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "The pilot tried to make up lost time in the air."
缺點： "Due to regulations, our crew had to delay our flight 39 min. This was done the night before. There was no way we were going to make our connecting flight, but no one from United seemed to care. The crew from milwaukee to Houston was rude and unhelpful."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Nothing - missed flight because of bad info from Kayal"
缺點： "Loss of day's vacation - hotel bill, rental car cost and missed concert - all in about $400 lost."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "La persona que me atendió para abordar y segundo avión con destino a Puerto Rico era una mujer desagradable mal educada trataba mal a toda persona que le estába. Verificando el boarding pass Verguenza me dio que fuera boricua"
優點： "The crew went above and beyond on this flight. They were continously carrying around juice for us and constantly making sure we were all comfortable. The movies and TV shows were free if you had the united app.overall it was a amazing flight!"
缺點： "Couldn't get direct tv yo work"
優點： "It was a pleasant flight - nothing too exciting. The staff was lovely."
優點： "Everyone was so very helpful."
優點： "Nothing. Horrible experience all around. Didn't get home till midnight"
缺點： "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "The planes appeared to be newer."
缺點： "We had very little leg room and my husband had a sore back after the flights."
優點： "I really liked the price for the exact time I wanted to travel!"
缺點： "A bit cramped."
缺點： "Bumpy plane"
優點： "Movies on personal device"
優點： "Our Stewart on way was nice. Pilet was informative. Let us know what the weather was like and when to expect turbulence. Pointed out land marks as we flew over them."
缺點： "Seating was uncomfortable. Very little leg room and I am short. Can't imagine what it would b like if I were 6 foot instead of 5 foot"
缺點： "Flight from mke to Chicago was delayed so long I missed my connecting flight to charlotte. U had to spend the night in ohare airport. Very unhappy with United airlines."
優點： "I got a window seat"
缺點： "Chair didnt recline"
缺點： "It was cancelled no email no text no call thanks"
優點： "I got a fair price ticket and plane wasn't dirty ."
缺點： "I was delayed for 6 hrs"
優點： "Fast boarding. Flights were on time."
缺點： "Very cramped seating in the back of the plane."
優點： "I like the United check in person in Milwaukee / kind- helpful- informed. All United personal were polite and professional in spite of many delays , cancellations and upsets."
缺點： "Out going flight to Denver never made it to salt lake . Rebooking barely got us to connecting flights.... but made it we ran to connecting flight and did make connection. Returning, our first flight also never appeared ... two hours and 15 mins of standing in line to rebook We boarded another flight. In Chicago we stood in another line to rebook . Eventua"
缺點： "Less than friendly staff at the desk. The gate was changed on us and again no United app updates or texts until much later."
缺點： "United would not put my bags on despite being at the counter 40 minutes before the flight. Then they put me on stand by for 6 hours during which time they lost my bags and ultimately not having a seat for me."
缺點： "Need water offered free"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "Plane 2.5 hours late"
優點： "Flight itself was fine"
缺點： "3 hour delay taking off"
優點： "On time. Early."
缺點： "Nothing was fine"
缺點： "Emergency landing with no power in flightn"
優點： "This plane was pretty small (70 people) and not full, so boarding was fast. The crew was good, friendly and helpful. The pretzel snack things were good and unexpected for such a short flight."
缺點： "The plane was very loud and it was impossible to hear the crew and my partner. There was no entertainment which was fine because I brought my own."
優點： "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."
優點： "Every thing was ok"
優點： "The crew was great. I don't know how to make the stars increase."
缺點： "Arrival times were accurate. Crew friendly and helpful. Freight was good."
優點： "The Flight attendant and pilot were beyond helpful and apologetic about the delay, The customer service rep in Denver was great."
缺點： "Because of a 2+ hour delay in Milwaukee we missed our connecting flight in Denver to Medford and had to stay overnight. Sitting in isle 1 was uncomfortable and it was a pain not having immediate access to my purse because I had to stow it for take off and landing."
優點： "Awesome flight , great crew, couldn't ask for better"
優點： "Very smooth and speedy flight, arrived early!"
優點： "The timing of the flight for Tuesday night was right I don't have that much delays !!!"
優點： "You can carry up to 16kg in your carry on. That's great."
缺點： "Food was below average and only twice during a 14 hours flight. Plus, no free snack available... you have to pay. I will think twice about travelling with United for an international flight."