Flight attendants are accomodating and helpful. plane cabin is good and spacious (economy). i wish the food will improve more.
Very comfortable seats, good food, everything went smoothly. One of the best airlines
It was an okay experience. It felt like crew were doing their jobs, rather than treating the passengers as customers. Food was just average. nothing special which will influence me to prefer emirates to other airlines. Thankfully no delays. Folks at Greece airport were nice to deal with.
The trip was on time and the service was excellent.
優點： "Crew was amazing and aircraft was brand new."
缺點： "You are cold and cant get any blanket? Very poor service"
缺點： "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
優點： "Crew we're friendly and helpful. Seats were good."
缺點： "Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Lay flat beds and vegetarian food"
優點： "Amazing crew!! Lots of entertainment options. Food decent. Better than on trip from Seattle to Dubai. Check in Bathrooms kept clean on long flight We were encouraged to walk around"
缺點： "Boarding cumbersome We left Dubai late and arrived Seattle late. It was a little g flight already and the extra seat time of the delay was difficult."
缺點： "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"
缺點： "Services of crew very poor specially onboard services in business class"
缺點： "Flight delayed 6 hrs due to operational issues on the Emirates side"
優點： "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
缺點： "The entertainment shows could be better as it was limited"
優點： "Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins."
優點： "Entertainment system"
缺點： "The food and the crew way of speaking to people"
優點： "cheuk in 快！吾使等太耐！"
優點： "Of the enormous amount of entertainment available, even I found something to keep me occupied."
缺點： "Perhaps boarding."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic."
缺點： "The delay"
優點： "The cabin crew worked hard and were extremely professional and friendly. they are to be commended for this!"
優點： "Hospitality , service and food."
優點： "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
缺點： "Delay and worry I would miss connection"
優點： "The aircraft (a 777) and the on-board amenities and service."
缺點： "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."
優點： "Just superb. Even got a meal on a 40 minute flight!"
缺點： "Long bus ride to the aircraft - thought we were driving to Muscat!"
缺點： "option to provide some vegetable sandwich must be there for vegetarian people"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "The service, the food and the comfort, as well as the entertainment are the best."
缺點： "Takeoff was a bit delayed, but the biggest problem is that we waited over an hour for our bags in Newark."
優點： "I enjoyed the service on board including the stability of the plane"
優點： "Everything except boarding and internet"
缺點： "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Thanks to the nice lady who gave up an Aisle seat so I could sit next to my daughter."
缺點： "Other people's kids are wiggly and annoying, and there were many! Not a seat empty in the huge plane. PThe staff did as best they could under the circumstances. But 17 hours of crowds are hard to take. Very rough landing, which I wouldn't mention except that I've had several on Emirates lately."
優點： "Seating Services Entertainment"
優點： "After my request for vegan was apparently not put through, the crew bent over backward to find food for me - even giving up one of the crew members vegetarian meals. They even made the effort to notify the next leg of my trip (even tho that effort failed.)"
缺點： "My request for vegan food was lost."
缺點： "I was supposed to get a room from Emirates since I had 15 hours stay in DXB but Emirates employees refused to give me room. F.Emal"
Really enjoyed the eade of check-in!
優點： "The crew and the food are amazing on Turkish airlines. The food is exceptional."
缺點： "Boarding could be better organized."
優點： "Crew was excellent, meals were excellent."
缺點： "More seating space but that won't happen."
優點： "Crew was professional, food was good."
缺點： "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"
缺點： "Excelu some hgtv program on screen no anything else"
優點： "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
缺點： "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
優點： "Almost Everything"
缺點： "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."
缺點： "Same problem as the first segment (see above)"
缺點： "they delayed the flight so i lost my checked in connection"
優點： "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
缺點： "The sounds of air was to much. I could hear the air outside and was bothering me."
優點： "Pilot did a smooth landing both the long flights."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Great entertainment systems"
缺點： "Leg room was especially tight."
優點： "Surprising level for such a short flight."
優點： "Quick flight with breakfast"
缺點： "Boarding process was a little bit chaotic"
優點： "Meals, drinks, movies, night kits, blankets, pillows, all included in ptice."
優點： "Great experience for my first international flight."
優點： "The flight attendants are friendly and the entertainment was good"
缺點： "We went through an additional 6 security check points between our connecting flight from Italy, after they said we wouldn't. I understand the precautions flying into D.C., however there was no posting of this, and they wouldn't let us use the bathroom at the airport. Also, the plane was very hot with little air flow. Loud crying children coughing everywhere, fresh air would be nice for the 11 hour flight."
優點： "Boarding and crew"
缺點： "Food. The veg options were very bad."
優點： "The stewardesses were cute"
優點： "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
缺點： "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."
優點： "Operativity, cleaning, food,"
優點： "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
優點： "Comfortable seats, roomy, good customer services on the plane"
缺點： "One concern - as we were landing and then taxiing, people were standing up and getting baggage out of the overhead compartments before the plane had stopped moving. It felt dangerous. I would suggest having the flight crew make an announcement so people could be safe and remain seated until the airplane comes to a final stop/no longer moving."
缺點： "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."
優點： "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts. A huge accomplishment. They really put most of their competitors to shame."
優點： "Crew was friendly and a pretty decent meal was served."
缺點： "The other passengers. :) Turkish was great, but the plane was only equipped with 90's in-seat entertainment."
優點： "Even though this was a short flight, we were served a full meal! Crew made us very comfortable."
缺點： "We had a 5hr wait at the airport for our next flight. I wish we could have connected on an earlier flight."
優點： "Food was good for airline food."
缺點： "Seats were smaller on this plane. I'm 6-2" and this flight my knees hit the chair in front of me."
優點： "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
缺點： "Nothing. They were perfect!"
優點： "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
缺點： "Everything was fine."
優點： "I like the overall trip!!"
優點： "The crew, the boarding , the entertainment,"
缺點： "The food was not up to expectations"
優點： "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"
優點： "Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys."
優點： "Plane was clean. Crew was nice. Good breakfast."
缺點： "No entertainment."
優點： "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
缺點： "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."
優點： "This was our first time with Turkish Airlines. I love that an inexpensive flight gave such wonderful service. My favorite thing is that they treat children well. We will definitely use again."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
優點： "Stewardesses were friendly flight and plane accommodation was great they fed us even gave us little things like a mask to sleep better and slippers for feet to make us comfortable and a blanket and a pillow to make us comfortable and the seats were comfortable and they fed us three times"
缺點： "It's a long flight but obviously there's nothing they can do about that"
優點： "The in flight experience is what I expected and was comfortable."
缺點： "Th flight was extremely late and the airline did nothing to help accommodate. They put us into Istanbul at 2am which was far too late to check into our hotel for the one night and totally refused to get us into a hotel close by so that we didn't have to be at the airport for 13 hours before our flight. We booked a flight that was SUPPOSED to arrive at 6pm so we could get to the hotel at a decent hour and relax. They cancelled 2 flights for the day and put us sleeping in the airport at empty gates all night. The customer service was absolutely aweful and we got nothing but excuses about policy and being talked down to because we "could have chosen a flight early the next day" instead of coming the day before. We wanted to see the town for an evening!! This company has some of the worst desk people I've ever encountered anywhere!"
優點： "Good entertainment, USB charging for phone"
缺點： "Bad seats, not very comfortable."
缺點： "FROM TEL AVIV WAS BAD, LATE, NO KOSHER FOOD, MISSED CONNECTION. TO TEL AVIV OK.. BUT VERY LATE HOUR AS SCHEDULED."
優點： "Plenty of leg room. Fast boarding."
缺點： "No in seat entertainment or charging capabilities."
優點： "Great food selection and lots of variety. Great customer service and friendly. Both teen ager kids enjoyed the entertainment selections Due to our 20+ hours layover in Istanbul to final destination Italy we booked the hotel in advance. While going we booked near by Sultanhat bazar and while coming back to USA we booked near airport. Airport hotel even cost more was not good as compare to other hotel. We had a very good time to visit Sultan bazar. Enjoyed chesnutt."
缺點： "While flying from IAD to Istanbul leg space was really bad but remaining flight's were very comfortable throughout Italy"
優點： "I loved the complimentary Turkish delight and all the food provided. Not only were meals served on shorter flights, the food itself was very tasty. The crew was nice, if somewhat aloof, but everything was provided without having to ask. Pillows, blankets, and headphones. They also gave us these wonderful pouches with slippers, eye mask, toothbrush and toothpaste, and chap stick."
優點： "Crew was friendly, food was ok."
缺點： "The people next to me drove me crazy and one of the stewardess spilled trash on me"