Excellent, keep up the good work
優點： "On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!"
缺點： "No improvement needed!"
優點： "korean air is always great, service was awesome"
優點： "Food was great. Service was great."
優點： "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
缺點： "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
優點： "Crew amazing, very polite and helpful."
缺點： "Was great, I slept most the way"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "Everything, the crew was outstanding. I haven't flew with all airlines but Koren Air was so good that I don't want to fly with any other airline, all ways Koren Air from here on out."
缺點： "The second meal wasn't the greatest but I think it was me not the food."
優點： "Great legroom. Food better than last Korean Air flight a few years ago."
缺點： "Changed to smaller aircraft, last row in the aeroplane."
缺點： "Little leg room on shorter flights/smaller aircrafts."
缺點： "High chance of getting delay, this is mostly because of the nature of Korean air."
缺點： "Seat was not comfortable."
優點： "Love the service on this flight! Super friendly and quick to service."
缺點： "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
優點： "The flgth was grate and comfortable. Will fly with Korean again."
缺點： "I could not hear an anounment very well. It was pumbpy."
優點： "attentiveness of the crew to people of multiple nationalities."
優點： "Korean Air staff was very nice and helped me as a disabled passenger."
缺點： "Was on a 777 both legs and they have very little padding in the seats which makes for a sore butt."
優點： "Service, friendliness"
優點： "Everything except the food option"
缺點： "No vegetarian option for the meal"
優點： "Great airline"
缺點： "I wish they still bumped people to first class when there was room :)"
優點： "Attentive service, very detail oriented to avoid any mistakes for the traveler"
優點： "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
缺點： "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
缺點： "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
優點： "Landed safe"
缺點： "2 hours on tarmac waiting....terrible. Didn't eat the food"
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
缺點： "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."
優點： "Room and cleanliness. Crews were awesome."
缺點： "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
優點： "Great Service, enough leg room for someone who is 75 inches in height, good food, and an on-time arrival."
優點： "Flight that was not sold out!"
缺點： "Delayed takeoff again"
優點： "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
缺點： "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
優點： "Fare was cheap w/ beuatiful service from korean airlines"
優點： "Polite and courteous crew. Good movies on the flight back."
缺點： "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
優點： "Service was good... Entertainment and food was on par with what I expected"
缺點： "Delay leaving LAX, had a short connection, no one informed me that connecting flight was delayed also. I rushed to get to the gate to find out flight was delayed. Had to rush for no reason."
優點： "It was very good and I am exciting to get back with Korean air too!"
優點： "Everything works fine except the language that has been used to communicate between the passengers and the staffs."
缺點： "It would be better to speak more in english than in their native language for proper communication between the crew and the passengers."
缺點： "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
優點： "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
缺點： "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
優點： "upgrade the food quality"
優點： "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
優點： "Korean employees at LAX are no helpful!!!"
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "Attentive service from flight staff 2 meal service each way in economy"
優點： "Cleanliness. More leg room"
缺點： "Attitude of a couple of the airline stewardess toward me. They served the Korean citizens and deliberately overlooked me for snacks or coffee/tea. I had to ask thrice."
優點： "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
優點： "Got me there safe. Took seoul to Vientiane laos direct flight. 5 hours. Staff was nice if you spoke Korean. Otherwise you better be good at acting things out."
缺點： "Flight attendants knew no english. Or very limited. Koreans got upset if anyone was speaking. small seats but not terrible. Low end budget airline for sure."
優點： "The service and the entertainment"
優點： "It was ok."
缺點： "Not enough entertainment for a 10hr flight."
Cleanliness Help for boarding and sitting Food should have been better
The service of Scoot airline was terrible. I bought wifi internet but failed to connect. I asked staff to connect, but they couldn't. I was very disappointed. I waste money. Food was terrible. I couldn't eat at all. I surprised to buy a water bottle separately. The ouny corrected a money. I will never use a singapare airline anymore in the futher.
More Indian movies Travel kits were not provided in business class
Everything good accept food not good
My diabetes meal was the same on my earlier flight from Hyderabad to Singapore. The breast of chicken was 3-4 oz piece. It was difficult to cut it on the smaller pieces in the tray. Prefer pre-portioned chicken breast cubes. No need to make it a chore. I could manage to handle, but be considerate to seniors who might have limited mobility etc.
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
優點： "The whole Business experience on SQ"
缺點： "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me."
優點： "Crew very helpful. Seat was very good, food excellent."
優點： "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
缺點： "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
優點： "Food, service"
缺點： "The space"
優點： "I like the crew members"
缺點： "Entertainment selection and food could be better"
缺點： "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
優點： "Serve customers with a smile"
缺點： "Better tasting meal packages served at economy cabin"
優點： "Amazing crew, great seating area and tasty menu."
優點： "The crew was really nice. The plane was clean and comfortable."
優點： "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
缺點： "Nothing significant!"
優點： "Crew will try there best to help you in anyway"
缺點： "Missed my connection so lost bags . Took 2 days for them to get to me."
優點： "Cabin crew were great"
缺點： "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
優點： "Flight was very pleasant and enjoyable, on time for both departure and arrival."
缺點： "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
優點： "The crew was amazing. The seat were uncomfortable"
優點： "Better flight as bigger craft and no neighbours in my row so I got some sleep."
優點： "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
缺點： "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
優點： "Friendly staff Good customer service"
缺點： "There was nothing i dislike"
優點： "Customer service, food, seats"
優點： "Seating was spacious, crew was attentive. Boarding was efficient."
缺點： "The food choice was not pleasing to me."
優點： "The seats were comfortable and the staff was very attendant!"
缺點： "No complaints"
優點： "Hotel location is convenient, quite comfortable and clean."
缺點： "I love the foods in Hongkong, so many varieties . Price wise is affordable."
優點： "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
缺點： "Need to update the planes.."
缺點： "Excellent flight service no"
優點： "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
缺點： "No negative points"
優點： "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
缺點： "would like regular water bottles to be available for drinking"
缺點： "Cabin little bit cold"
優點： "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
缺點： "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
優點： "It was good"
優點： "Again very friendly and efficient service ."
缺點： "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
優點： "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
缺點： "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
優點： "Comfy chairs and good food on Singapore Airlines."
缺點： "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
優點： "Best serves ever will fly every time"
缺點： "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
缺點： "No complaints"
優點： "The overall experience was good. Crews are friendly and approachable. Food taste good."
缺點： "Beware of babies on board."
優點： "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
缺點： "Wish the food could have been better and the choice for dessert wider."
優點： "Exceptional service!"
缺點： "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
優點： "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
缺點： "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
優點： "Customer service , crew was nice"
缺點： "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
優點： "Service, food and staff were great."
缺點： "Aircraft was dated and in desperate need of a refurb"
缺點： "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Everything went excellent and perfect without any problem except the lavatory which should be kept cleaner and have to check it several times during the hall flights.
Entertainment can be improved.
優點： "I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Same again. A good flight and well fed."
缺點： "Family travellers should always be seat together"
優點： "Food was phenomenal. Unbelievably good."
缺點： "Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again."
優點： "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
缺點： "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
優點： "The crew were nice and boarding was smooth"
缺點： "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
優點： "Crew were rude and kept ignoring me"
缺點： "Crew member needs to be more friendly and accommodate when things go wrong"
優點： "cheuk in 快！吾使等太耐！"
優點： "Full plane. Boarding could have been easier with two entry points into the plane"
缺點： "Plane was late leaving but made up time."
缺點： "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Direct flight"
缺點： "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."
優點： "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
缺點： "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."
優點： "On time boarding . Crew was helpful"
缺點： "Food was not satisfactory"
優點： "Emerites is a great Airline"
缺點： "All well"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "The crew and food was great."
缺點： "The insect repellant sprayed twice through the cabin was horrible."
優點： "New plane, 380 i think, so everything worked well"
缺點： "This seem kaotic, people don't listen, staff send over it"
優點： "We liked the service that was given, the crew member was nice."
缺點： "We didn’t like how are seats were all messed up, my kids, my wife had all different seatings."
優點： "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
缺點： "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
優點： "Personnel were friendly and helpful!"
缺點： "The food far too spicy and was unable to eat it!! Sat by someone who should have had two seats instead of one. Thus a very uncomfortable flight."
優點： "Good, entertainment & comfort"
缺點： "Crew not bad"
優點： "Food, Service, entertainment"
優點： "Entertainment is good. I like food"
缺點： "Everything is good but boarding stuff needs more improvements."
優點： "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
優點： "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"
優點： "Emirates was top in service, organization, personnel. Planes were clean, staff attentive and personable and wanting to help. Been a long time since service this good and on such long flights. Cabin personnel of multiple nationalities and languages only added to the flight. They even returned my phone mistakenly left on board. Would recommend them to all."
缺點： "Entertainment system on smaller planes not as responsive as newer models. They need to improve web info to share layover process for hotel vouchers and visa."
優點： "The flight was on time"
缺點： "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
優點： "Professional and friendly staff"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "Seats are cramped and uncomfortable"
缺點： "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
缺點： "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
缺點： "Poor unorganized.. they were late 1.5 hours which caused to loose connection flight"
優點： "The air hostesses were really sweet and receptive. They cared a lot."
缺點： "Food could be improved on long-haul flights. I was hungry."
Despite requesting for vegetarian meal, we were told in the flight that they don’t have vegetarian meal for us. We were not provided any meal because of that
Food could have been better. No wheel chair arrangements by ground staff. Had to walk a long distance to boarding gate
Really enjoyed the eade of check-in!
優點： "The airplane was brand new and the service was very good."
缺點： "The ground handling team was very rude and they refused to help me and they acted very aggressive for no reason"
優點： "The food was awful. Cold sandwiches all the way. Frozen drinks. No hot drinks at all."
缺點： "Change the variety of the food same as other airlines do"
缺點： "They cancelled my flight"
缺點： "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"
缺點： "Flight was delayed - missed connection in Istanbul"
缺點： "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
優點： "Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad."
缺點： "Flight was delayed on the runway, no real announcements about the delay were made."
優點： "Once my wife reached the gate, having left me behind at security, Turkish Airlines waited and were patient with us, the last to board the plane. The food and plane and bathrooms were all without any problems."
缺點： "We had a 80 minute layover in Frankfurt. Turkish Airlines should make note that this is not sufficient for making a connection. 1. The terminals require extensive walking. Not a problem except for time. 2. Security entering the terminal was seriously understaffed. There were a hundred security personnel, but thousands of passengers. The line stretched for half a mile. 3. Cutting, disorganization, mismanagement, lack of organization, and airport layout all contributed to making this a very stressful hour for us."
缺點： "My seat."
優點： "I am very happy - always good service, timely and pleasant staff."
優點： "They take great care of their customers"
缺點： "Same problem as the first segment (see above)"
優點： "Service from the crew at boarding and during the flight"
缺點： "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."
缺點： "Options for vegetarians were not really good."
缺點： "A bit disorganized in the beginning, but much better later on"
優點： "I enjoyed the flight!"
缺點： "Not applicable"
缺點： "I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227"
優點： "After the first 2 1/2 hour flight this 777 had pretty comfortable seats for this 13 plus hour plane ride."
缺點： "Maybe charge just $10.00 more and serve a little bit better food."
優點： "Comfortable and uneventful flight - just the way it should be!"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
優點： "The food! So much food that at one point they were bringing more things and i just looked at them like are u crazy? It was tasty and warm."
缺點： "I liked everything."
優點： "friendly people. good food. top notch service"
優點： "Great experience for my first international flight."
缺點： "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
優點： "pleasant flight attendants"
優點： "Meals, friendliness and warmth of staff, restrooms were routinely maintained, movies."
優點： "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
優點： "Touch screen."
缺點： "The screen worked slowly. The food was minimal and poor quality. The lettuce was browning so I didn't have much salad on the main dinner. Sad that there was no fresh fruit at any time."
優點： "Turkish airlines are the best when it comes to long flights."
缺點： "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
優點： "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
缺點： "The temperature was a little bit low."
缺點： "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
缺點： "My luggage did not make it to my destination with me. I waited an hour by the luggage carousel until I saw someone that informed me that one of my suitcases did not make it onto the flight. I had to wait until the next day for it to be delivered. While I am glad it was delivered to my residence, I am frustrated for the inconvenience."
優點： "The food, the crew the service and the confort."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "They left my bagage in Estambul"
優點： "On time. Comfortable. Clean. Efficient"
缺點： "No non dairy alternatives in food. Chicken was tough and stringy."
優點： "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."
缺點： "The absolute worst airline we have ever flown with. Will never fly with them again."
缺點： "Aggressive staff, terrible food"
缺點： "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."
優點： "The flight was very long to say the least especially being in coach but I enjoyed the feeling of being treated as if I were a first class passenger. All of the amenities, smiles and clean bathrooms - I'd certainly fly Turkish again and recommend it to my friends."
缺點： "I did find it to be a bit stuffy."
優點： "Friendly crew and clean aircraft."
缺點： "I was traveling with two family members with wheelchairs and gate transfer at IST was a nightmare. It was very slow, but finally we were at the right gate. Handicapped access must be improved at the IST airport."
When boarding started, it was like refugees rushing to a life boat. Everyone was rushing to the front. Only one KLM staff standing there saying "... now is this group, yours is next,,,, we will call it out...." While he stopped some travelers, he did allowed some others passed without even checking their ticket. They have all the digital gears, and the screens to show the current boarding sequences, why don't they just use that. For some of us that did not have a excellent hearing, it was hard not trying to get closer to understanding what is going on.
A heads up on filling in an e-ticket prior to flight departure would have been helpful.
New 737 and seats too confining
優點： "This Transavia Airlines is not good at all."
缺點： "Many things cheaper does mean better."
優點： "Boarding was efficient and the crew were nice."
缺點： "the seating is horrible. it was the tightest seating I've ever experienced."
優點： "KLM are our airline of choice. A great full-service carrier with impecable standards."
優點： "The crew and the timing were ok"
缺點： "The seats were uncomfortable"
優點： "Good for both."
缺點： "Bigger seats."
缺點： "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
優點： "Food, entertainment and crew was exceptionally friendly."
缺點： "Seats not great for such a long flight."
優點： "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
優點： "The flight was smooth, the service was friendly, and the food with plentiful."
缺點： "Too much activity in the cabin during the flight."
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Friendly staff"
缺點： "Security check at gate; No priority"
優點： "Lovely crew, very helpful"
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
優點： "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
缺點： "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
優點： "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
優點： "Flight duration"
缺點： "Very stingy with the drinks Cramped seats"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "Efficient boarding system, clearly signposted. Professional staff"
優點： "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
優點： "Flying with KLM is a pleasure"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
優點： "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
缺點： "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
缺點： "Flight departed 35 minutes late"
優點： "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
缺點： "Can't think of anything."
缺點： "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
優點： "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
缺點： "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
優點： ".Very much on time with pleasant service."
缺點： "Can nit find much fault fir a short run!"
優點： "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
缺點： "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
優點： "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
缺點： "The food was okay, not that great."
優點： "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
缺點： "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
缺點： "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
優點： "Wider seat than most business class"
缺點： "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
缺點： "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
優點： "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
缺點： "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
優點： "Great smooth flight staff was pleasant and the overall experience was fantastic."
缺點： "I slept didn't have snack offered and no entertainment"
優點： "Excellent service"
缺點： "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
優點： "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
優點： "...The transfer at JFK was terrible"
缺點： "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."