搜尋奧斯汀 飛往台灣便宜機票

優點： "Everything"
缺點： "Connection time at Narita is too long"

優點： "None"
缺點： "Crew was not very helpful"

缺點： "Boarding took forever and flight was delayed"

優點： "The crew was amazing!!"
缺點： "Nothing! Excellent flight!"

優點： "The crews were very kind and helpful."

缺點： "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

優點： "The EMIRATES flight was nice. Japan airlines has good leg room."

優點： "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
缺點： "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "Spacious leg room."
缺點： "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."

優點： "Crew very helpful. Seat roomy."

優點： "The food the service and flight was great"

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "Service was excellent and seats were comfortable."

優點： "The crew were very polite,"
缺點： "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."

優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "On time Cleanliness"
缺點： "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"

優點： "Excellent service - delicious meals"

優點： "Flight time was not bad, not too long"
缺點： "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

優點： "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
缺點： "Economy meal is not that great. Boarding should be by zone or by seat number."

優點： "Excellent service, excellent seats and comfort . Good food"

優點： "It was short flight.. I slept good through."

優點： "Was spacious due to flight being in the middle of the week and tasty food."
缺點： "Wish there were food. Was hungry after long flight."

缺點： "How about being stranded at Narita Airport due to bad weather AND not helping your passengers rebook. Told us the flight was cancelled at 10:30pm when suppose to fly out at 7:30pm. No trains or hotels available, only way to rebook was through their phone service? Which didn’t open until 8am. Why not rebook at the ticket desk, guess what? You can’t!"

優點： "Excellent and original Japanese meals"

優點： "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."

優點： "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
缺點： "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."

優點： "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
缺點： "The flights were everything I expected and more."

優點： "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
缺點： "Too long and no rest."

優點： "Seat spacing good for economy food was good"
缺點： "Movie Selection"

優點： "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."

優點： "Everything"
缺點： "more movie options!"

優點： "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

優點： "Very nice , good service"
缺點： "None"

優點： "The courtesy and professionalism is a 10."
缺點： "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."

優點： "The crew Service"

優點： "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
缺點： "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

優點： "Airplane is well kept. Snacks are available near the beverage area."

優點： "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

優點： "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."

優點： "Staffs areattentive"
缺點： "Chair space so limited"

缺點： "Same thing as above"

優點： "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
缺點： "The seats felt very dated and uncomfortable. The entertainment options were very limited."

優點： "Everything, from booking till landing"

缺點： "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"

優點： "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."

優點： "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
缺點： "11 hr flight"

優點： "Good solid flight on a relatively comfortable plane"
缺點： "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."

優點： "Never happened. Please refund ASAP Due to COVID-19 I have tried to email"
缺點： "Refund"

優點： "Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices"
缺點： "sanitation wipes for trays and arm rests"

優點： "Comfortable premium economy seat. Nice crew."
缺點： "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."

優點： "Crew was very friendly"
缺點： "Food choice and more comfortable seats"

優點： "機組服務人員很週到"
缺點： "沒有"

缺點： "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"

優點： "Comfortable plane and a good price"
缺點： "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."

優點： "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
缺點： "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."

優點： "The seat supper comfort and landing very smooth"

優點： "服務人員非常親切"
缺點： "飛機非常的舊，食物不好吃，感覺有跳蚤"

優點： "Yes, and yes"
缺點： "More new movies selection"

優點： "，很舒適餐點很棒服務很好"
缺點： "希望班機準時開行"

缺點： "食物沒有很美味，希望可以改善 !"

缺點： "雞肉餐雖然肉不多，飯很多，但是有些飯粒生硬不熟。"

缺點： "太擁擠，太多航班共乘"

缺點： "耳機很不舒服 餐點"

缺點： "航班太少. 可以增加多ㄧ點航班"

缺點： "Good news they have a MENU for the people"

優點： "The Flight was awesome in all aspects, And the Seats were exceptionally comfortable"

優點： "Crew was great."
缺點： "Boarded an hour late."

優點： "座位舒適，食物好吃，服務人員很有禮貌"
缺點： "沒有"

缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"

優點： "餐點很美味"
缺點： "航班的飛機窗有點髒，玻璃上面有上一位旅客留下的油漬"

缺點： "電視屏幕太細太舊"

優點： "Services verygood"

優點： "艙內設備乾淨"

優點： "Got an exit row seat. Lots of leg room."
缺點： "No complaints."

優點： "Everything"
缺點： "Couldn’t fault anything"

優點： "Food and service from staff onboard the flight. Seat was also very comfortable. Overall very good"
缺點： "At check in the staff felt while flying business class that my carry-on bag was too heavy so they asked me to take papers out and just walk with these. FYI I always take a lot of paper with me to read and as it was a 16 hour flight to Taipei and a subsequent flight of 1.5 hours to HongKong that is what I did. Was really ridiculous and upsetting to get treated for a one wat flight payong $2750 like thos"

缺點： "電視機太小了，而且那屏幕根本很難看得清晰，太朦了。飲料沒什麼選擇，只有茶和咖啡。"

優點： "Like the seats, in flight entertainment and in flight staff are friendly."
缺點： "Did not like baggage fees for flying with Ice Hockey Goalie gear. Was dinged a monsterous $634 for baggage fees due to being over weight and over size on my goalie gear. Really it cant be made any smaller or lighter. THEN DINGED AGAIN for sticks as an over sized item again ! WTF ! Most other airlines label it as sporting goods and I pay the overweight fee, usually $150 CAD. Not this airline ! I could have booked another person for return flight and only added $300 to my bill ! Utter ridiculous how bad I got raped on this. Ok over weight yes. But over weith + oversize + oversize is a bit much !"

優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."

缺點： "Airplane use to fly from Taipei to Ho Chi Minh old and dirty."

缺點： "Smell was so bad during flight"

優點： "Living in novotel while staying in Taipei"
缺點： "stuck in Taipei"

缺點： "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."

缺點： "登機分區呼叫不明確，服務人員重視販賣免稅商品遠超過服務乘客，飛機上娛樂系統沒有聲音"

優點： "The boarding by zones is a great way to do it and they implemented it efficiently. The crew were outstanding - pleasant, smiley and courteous and made me feel welcomed. Meals were delicious."
缺點： "A bit cramped and not quite enough toilets in economy class. Always a long queue for the toilet."

優點： "I liked the crew members. They were welcoming and professional. Flight fare was very good in value for waiting a few extra hours in Taipei. I could do some shopping there while I was in transit. Nice airport. The screens of my row were not working so they restarted all screens a few times. While the screens of my row worked, other rows were not working. Surprisingly no one fixed or complaint as the screens of other rows kept off from the start to the end of the flight. I felt so sorry for others."
缺點： "Like what I said in "what I like", I think the connection of the screens/tablets had some issues. Luckily mine worked. I would be upset if my screen did not work during the entire 9 hours flight."

缺點： "These are some of the narrowest seats I've experienced in a full-sized airplane. Please note, I am a normal sized human."

優點： "服務很好"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"

優點： "Entertainment device is updated and good"
缺點： "Staff at SFO was a little bit loud and mean when they asked the customers to line up—like in zone 1/2 boarding process."

優點： "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
缺點： "-"

優點： "Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system."
缺點： "A change of snack for to and fro journey would be good."

缺點： "the food to much asian"

優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."

缺點： "Nothing"

缺點： "Everything was a joke to a West standard"

優點： "Everything went fine"
缺點： "None. Business is good!"

優點： "Better couch legroom than any of the US carries I have flown overseas. Newer plane and attentive flight crew. There was a decent movie and entertainment selection and the meals were reasonably good. Crew was very attentive to keeping the bathrooms clean, which on a long flight is a very nice. Checking staff in Los Angeles to insuring the comfort of a taller customer was excellent."
缺點： "Flight delays, but they where at the gate to insure I made my connection."

"Aside from the 5-6 texts for the flight changing the flight was pretty comfortable"

"very bad experience they closed the flight 10 minutes before the flight girls very bad attention"

優點： "Nothing"
缺點： "If the security doesn’t humiliate the people"

缺點： "Both to and from austin were delayed several hours. Crew was rude to other passengers. Was not impressed by customer service."

優點： "The gate agents and flight attendants were true heroes, they did they're absolute best in a terrible situation."
缺點： "American Airlines once again fails to provide the required number of flights and crews for a holiday weekend, and did a terrible job of letting passengers know what the situation with their flights are."

優點： "Flight on time and covid Prevention was in place."
缺點： "Failed to provide wheelchairs as requested."

優點： "I felt safe add respected. They serve drinks and small snacks, no meals going to Hawaii, plan ahead."
缺點： "The airport at Phoenix had little seating. I was funny in the floor in case someone needed a seat. Otherwise, everything was good."

優點： "The crew was amiable. The plane was crowded but clean."

優點： "Nothing"
缺點： "The crew was rude, we took off over an hour late, there was no food for sale on board"

缺點： "3 hr delay and had to change gates"

優點： "Everything was normal, except ...."
缺點： "Takeoff was delayed twice for a total of 40 minutes late."

優點： "Crew was amable and entertainment is good with lots of choicest."
缺點： "My seat would not recline. Although many other seats we available I was assigned to a middle seat with both aisle and window occupied. The flight was delayed by 2 hrs. Austin baggage services was closed and check in attendants were unablento help me delivered the luggage that was cracked for replacement. I ended up paying for a 2nd checked bag and leave it at Miami AA baggage services for replacement."

優點： "Quick, on time, MCE even has some legroom."

缺點： "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"

優點： "The crew was awesome"

缺點： "It was way too hot in the aircraft"

優點： "Easy, no hassle travel."
缺點： "Stale mini pretzels are not appetizing. There are much better inexpensive alternatives. Yuck."

優點： "Nothing was better than standard"
缺點： "It felt like the staff had instructoions not to smile not even once. The food was beyond terrible. I’m not asking for hot bread like other airlines do, but at least serve it at room temperature instead of super frozen. Same for the butter. The continental breakfast had nothing continental about it"

優點： "That we didn’t crash"
缺點： "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."

優點： "On time and what more can you ask for?"
缺點： "No entertainment options"

優點： "Price for a very short notice trip, ease of online booking, very informative staff. Also, able to readjust my seating assignment."
缺點： "Unfortunately, the pilot assigned had a car wreck coming to work that morning. The delay was not bad, but my timeline was tight. Still, very grateful that a suitable replacement was found. The delay could have been much worse."

優點： "Crew was friendly. Clean plane."
缺點： "WiFi wasn’t functioning Boarding and deplaning process is the slowest I’ve ever experienced on any airline. First time flying AA in years. Not sure I would do it again."

缺點： "The online information was inaccurate on where the pet relief areas were located and I nearly missed my flight as a result. Need to install more ESA /Supprt animal relief areas to make It more friendly to travelers. Very stressful experience overall"

缺點： "The legroom on AA's new planes is atrocious."

優點： "Easy flight"
缺點： "No backseat TV or usb charging outlets"

缺點： "Seats in the plane not good, overall an old plane looks like."

優點： "Seats which I choose where very comfortable."
缺點： "Would have like a choice in food severd"

優點： "Getting home EVENTUALLY"
缺點： "10 minutes after leaving Austin the pilot tellsnus Houston air traffic control is grounding all westbound flights due to a storm in Dallas that's causing too much congestion. So we sa on the Tarmac for 90 minutes. I have a difficult time believing this situation was a surprise. Possibly it was just to free up the gate and not have to go through reboarding. Also leg room is getting reduced to 28 inches. I'm 5"11 and cramped. How is JetBlue better than American? How much will these airlines continue to bend us over. I didn't even take the screaming infant into account.... since it's not AA's fault for letting that baby on board."

缺點： "."

優點： "nothing"
缺點： "westjet delayed my flight once again, so I was stuck in the LAX airport for 5 hours"

優點： "Nothing"
缺點： "机上娛樂視頻皆無，也無預先吿知下載App，座位老舊不舒服。"

優點： "Smooth ride, easy security"

優點： "The boarding process was easy and the crew was great."
缺點： "Other passengers were annoying. One guy was listening to a baseball game on his phone at full volume on the plane during boarding. Another kept hitting the back of my seat playing a game on the entertainment system. And a flight attendant let a guy stay on his phone, while we taxied for takeoff, having the douchiest conversation in history."

優點： "easy on and easy off. ontime."
缺點： "a little more room between people and more padding in the seats. also delta used to have a screen in each seat and you could see where you were and how far you have gone and so on. could also see more and music."

優點： "S"

優點： "Can't think of anything at this time"
缺點： "Bought this ticket as gift for my grandson. His departing flight was 4 hours late! Therefore the people picking him up in L.A. Had to pick him up after midnight instead of 8pm. Airline wouldn't try to get him a seat on another airline to help the situation. Thought I was booking this on Alaskan airline but turns out they used American. Will never use this sight again. Going to book directly with actual airline next time"

優點： "Quick boarding to make up for a late flight arrival."

優點： "I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much."

優點： "Quick connection"
缺點： "Tiny overhead bins - even in first class"

優點： "The stewardess/flight crew were awesome."
缺點： "Airport staff, tight seats and boarding process."

優點： "The flight was very good. Boarding was good, shorter flight, smooth, landed and off we were."
缺點： "Seating still needs a little more padding for comfort. Delta airlines has a screen on every seat and you can see where you are and how far you have gone and so on. That would be nice. It was very difficult to hear what the pilot said when he spoke to say hello and whatever else he said. Entertainment? There wasn't any on this flight"

優點： "Plane did not crash."
缺點： "Has anyone at AA ever watched the insane boarding process? No running water on the plane, not hot anything (coffee, tea, food). Generally terrible experience, like most of the airlines."

優點： "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"

缺點： "There was no food offered. The stewardess was not happy to be at work."

優點： "Arrived. Crew was nice."
缺點： "Seat too small, cramped leg room. Was told there was no space for my carry-on and to check it, but there was plenty of space when I got on plane."

缺點： "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"

優點： "I did not like any of it."
缺點： "We couldn't hear any of the group calling. There were so many different reward members that by the time group B was called I had to check in my baggage. I was not able to pick another seat during ticketing. When I fly for business I generally have a carry on so I can quickly catch my ride however dour to check in of my baggage I had to wait another 30 min before I received my baggage. Air hostess were not very friendly or helpful."

優點： "The flight was only 30 min"

優點： "fly was on time"
缺點： "food"

優點： "Flight attendants allowed me to move into an unoccupied seat to have more room. Very polite."

優點： "Free WiFi, better options for entertainment, better snacks (see Alaska Airlines or Southwest)"
缺點： "The snacks, internet prices, and entertainment"

優點： "crew was amazing!!"
缺點： "nothing!"

優點： "Got me there"
缺點： "MAKE PEOPLE WEAR MADKS EVEN IF THEY ARE IN FIRST CLASS THE MASK HAS TO COVER THE NOSE!!!"

優點： "While i normally fly AA i gave United a try & my flight to Austin was surprisingly comfortable & enjoyable. The trip back was another story. Seated between two very nice but 250lb people who spilled over into my seat. The Entertainment channel was best part of trip and that was uneven."
缺點： "Incredibly uncomfortable. Inedible food that I had to pay for was another frustration. We had a 45 min flight delay. At that point food should be gratis. A good opportunity to create loyalty was squandered. Complete lack of awareness about human essentials."

缺點： "I have one small computer bag and need to put my own feet under the seat in front. I should be able to not have my small bag where my feet NEED to be. My carryon is far less than what most have and this is for my own comfort."

缺點： "Had to sit on the tarmac for 35 minutes because our flight was “randomly” selected to wait because there was too much air traffic over Houston. Result: I missed my connection to my final destination. The airline promised that the other flights were alerted of the delay and that people would be there to assist. May departure gate was literally two gates away from my arrival gate in Houston. No one was there to help. No exceptions were made to get me on the flight, even as it was delayed at the gate for 15 minutes, meaning that they could have gotten me aboard. The whole experience made me very angry. After all this, I had to wait an additional two hours for the next flight."

優點： "Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight."
缺點： "Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep."

優點： "無"
缺點： "飛機大delay"

缺點： "Sits not suitable for long distance travel"

缺點： "飛機上的食物太差了，份量又不足，全程都餓肚子，有選擇的話我肯定不乘搭聯合航空或是自備食物。"

優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."

優點： "舒適"

優點： "PRofessional, helpful, courteous staff. Before time arrivals"
缺點： "No entertainment at all. It was complicated to use the Wifi in the plane to watch the free videos / movies."

優點： "Over all flight was good.."
缺點： "Our plane was delayed 4 hours ..I waited at the Austin Airport all day before boarding plane coming from the Atlanta airport due to the outage ..noone was informed of the delay while waiting for boarding. I had missed my original flight and was bumped to a later flight which turned into waiting 8 hours to board ..so, I really was frustrated."

缺點： "Nickle and diming....baggage fee, meal."

缺點： "The fact that you can not check in online unless pay for checked baggage is predatory and manipulative."

優點： "fast take off and good service."

優點： "The cabin crew weren't charging people for alcohol on the flight"
缺點： "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."

缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"

優點： "Easy, no probs. Clean & on time."
缺點： "Nuttin. All good."

優點： "All of the united staff was very understanding and patient. Since this was the first time that we brought our daughter who is six months old we were both worried"

缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"

缺點： "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."

優點： "Just your avergae flight and time for a quick flight to a nearby city"
缺點： "Just luggage being lost at the final destination was a despressing conversation"

優點： "Early arrival"
缺點： "Waiting for docking spot."

優點： "Overall experience was good."
缺點： "The food and the long layover"

優點： "We liked the crew, they were helpful."
缺點： "We did not like the video on the United flight that used the app. We were not told about this until it was too late and the instructions were not good for how to get the app--they were misleading. I had to go to the app store, not the United website. Also, our seats were changed without our knowledge and the flight description for the flight from Austin to Washington, DC, specified complimentary lunch and there was no lunch unless you wanted to buy it. This should be more clear, so that I can bring my own lunch if there will be none provided."

優點： "I boarded Lufthansa Flight# 568 on June 1st from Frankfurt to Lagos (my Destination) but forgot my pair of glasses. I made a couple of calls and was finally able to get a contact email address for malik.haruna@dlh.de. He is the gentleman at the NAHCO AVIANCE office. He was not only very professional but went over and beyond corresponding well and was able to get the word across to the Malabo Airport where the flight finally terminated. My pair of glasses was returned from Malabo to Nigeria where I picked it up within a couple of days. I was so overjoyed at this display of fantastic customer service. Great job by the excellent team at Lufthansa. I'm going to remain with Lufthansa for future trips. Signed OF."
缺點： "N/A"

優點： "The crew was understanding and patient"
缺點： "I was informed by text that flight would be 3 hours late but when I called I was told I would need to get to airport at least an hour before scheduled departure as They MIGHT get a new aircraft!!!! However when I got to airport the flight was now listed at 4 hours late. Then it was listed as 6 hours late and We arrived 6 1/2 hours late. I had missed my first trAin connection and lost part of that fee because of change then had to take UBER from airport to Penn Station in order to catch the LAST train to my home in upstate NY and was so late I could not call people to pick me up so had to take another taxi. The $50 credit you gave us did not even cover my extra taxi fares let alone aggravation AND the TV monitor in front of my seat did not work!! I am a United mileage person who flies regularly but to Texas and internationally but this was worst flight in years."

優點： "I like that since the fight wasn't full, and I didn't know until after I bought my ticket on kayak that I couldn't change seats. The crew allowed me and my friend to sit together."
缺點： "That the window seat armrest doesn't raise to allow more room that's available."

優點： "Nothing"
缺點： "My plans for travel were ruined because when I arrived at the airport for my flight I was told it was too late to check my bags, therefore I had to be placed on a later flight which then set off a chain reaction where I lost my rental car and missed various meetings at the event I was supposed to be at my final destination. The main issue was that when I purchased my ticket throughout Kayak YOU NEVER SPECIFIED THAT I SHOULD CHECK MY BAGS 45 MINUTES EARLY OR I WOULD LOOSE MY FLIGHT. YOUR LACK OF CLEAR INSTRUCTION SCREWED UP MY TRIP"

優點： "Everything, wheelchair, knowledgable staff, got me where I needed, no confusion, patient with my worries."
缺點： "No complaints!"

缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"

缺點： "See above"

優點： "4 hours 40 mins delay."

優點： "On time"

優點： "Small plane"
缺點： "Air con too cold. Freezing inside the plane"

缺點： "The arrogance and attitude from air crew, ground service staff to lounge receptionist was unreal."

優點： "Polite, professional and kept us informed"
缺點： "Seats were uncomfortable"

缺點： "I didn't get any food mainly because of the cost. I did get a complimentary drink. I did not get any entertainment but was under the impression there was a cost. Too short of a flight for that."

優點： "Ashley, the stewardist, stole my heart. She poured me water with such finesse it brought a renewed passion to my photography."
缺點： "They should really get some wifi for free. Its the future man!!!"

缺點： "Everything was horrible"

缺點： "Had to deboard after an hour on the plane. Waited another hour for next flight."

缺點： "Delay without updates. Almost missed my connection. No TV."

缺點： "The people at the check in in Boise were unpleasant. Seemed angry and frustrated with everyone. Our flight from San Francisco to Boise was cancelled and the person on the phone was not helpful at all. The two flight attendants argued at least three times dragging passengers in on their fight. My husband and I were sitting in the back. It was very uncomfortable. Thank goodness I had my headphones. Then the flight attendant followed one of the passengers to the women's restroom at the SF airport to argue her point after overhearing she was going to email the airline!"

優點： "Space, cleanliness, boarding procedures"
缺點： "Snack options"

優點： "I must say I was happy with the comfortable seats and easy check in. Also found it to be a little more spacious than other airlines. Helpful and friendly crew."
缺點： "However, there was a 2 hour delay for "maintenance" on my way to my destination. Then, on my returning flight, there was another 1 hour delay. I understand it happens here and there, but I got held up both ways. Just thought I'd mention this."

缺點： "Needs more leg room"

優點： "We landed earlier than expected and the pilot kept communication open to us. Onboarding from Austin was smooth and the agents were friendly at the gate."
缺點： "Boarding was a challenge as there was not enough overhead room, delaying getting on/off the plane because my bags ended up in the back of the plane far from my seat. No TVs, tight space / small plane."

優點： "The connection Austin to Newark, Newark to Amsterdam"
缺點： "plane could be cleaner"