每天清潔，並在 奧斯汀飛往 台北市的機艙內安裝HEPA高效濾網
優點： "Great service for economy. Very attentive flight attendants."
優點： "33" seats"
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
缺點： "I am satisfied with AA overall."
優點： "Food was amazing and stewardess courtesy to passengers."
優點： "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
優點： "JAL flights to LAX are always great. Good food too."
優點： "The service was excellent"
缺點： "Food needs improvement"
優點： "Overall is good :)"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
缺點： "No entertainment. Still a long flight for kids."
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "The service"
缺點： "Landing was horrible worse landing I have ever had"
優點： "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
缺點： "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
優點： "Space between the seats."
缺點： "Color of the seats."
缺點： "No smiling faces of flight attendants. Service was mediocre; food same"
優點： "customer service spoke English"
缺點： "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"
優點： "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
缺點： "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
優點： "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."
優點： "I loved the food and presentation. The service was excellent, very attentive stewardess."
缺點： "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."
優點： "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
優點： "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
缺點： "The flights were everything I expected and more."
優點： "food is above average."
缺點： "Cramped leg room for long flight"
優點： "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
缺點： "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
優點： "Service was amazing. Flight attendants were very..attentive!"
優點： "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
缺點： "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
缺點： "more movie options!"
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Crew was very nice, movie selection was great and the 787 is a nice plane"
缺點： "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
優點： "They were good at helping with problems being it was my first time on a plane."
缺點： "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
優點： "Each seat had their own screens, and there was a small footrest available for each seat."
缺點： "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
優點： "Once again the service from the flight attendants was perfect."
優點： "Great service! Also, the food and beer that came with my flight was awesome."
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
缺點： "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
優點： "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
優點： "Service was amazing and made me feel like I was in first class."
缺點： "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
優點： "Food was great, plenty of room, lots of movies"
缺點： "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
優點： "The cabin crew is very nice , pleasant & the captain did a great job!"
缺點： "Maybe a change in your food menu that you can include some continental items."
缺點： "too little legroom seating is designed shorter legged Japanese"
優點： "The service, food, entertainment, everything was perfect. Thanks so much"
優點： "The service"
缺點： "Leaving a comfortabke setting"
缺點： "No comments"
缺點： "Food availability a minor challenge but crew handled it very nicely."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The food was very nice. The IFE was very nice as well. The seats were comfortable."
缺點： "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."
缺點： "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
優點： "cheuk in 快！吾使等太耐！"
缺點： "Boarding system. Final call on gate and it's to get to 2 more areas."
缺點： "better boarding system required"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "Crew and entertainment"
缺點： "Food and legroom"
缺點： "seat was ok staff are very rude food was poor and cold on first flight"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "good entertainment, great staff"
缺點： "plane a little older, but all in, it was fine"
優點： "Great food and entertainment and the service was exceptional."
優點： "Liked The service and the spacious airplanes"
缺點： "No choice left for dinner and would have loved a snack"
優點： "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
優點： "My flight left on time and from the moment I was greeted upon entering the A380 Airbus, I knew I was in for something very special. As prepared for departure, blankets and pillows were distributed amongst the passengers. Once in flight, dinner and in the morning, breakfast. And, throughout the night, the flight attendants attended to passenger requests for beverages and snacks. The plane was clean and, maybe I need to compliment my fellow passengers also, for the washrooms were clean and well maintained. We arrived on time and the trip seemed rather short with the entertainment of movies, news and inflight updates. Thanks again Emerates...you have brought back flying to it's original objective to give service and a safe means of travel. See you soon. Philip Dorn"
優點： "Consistently good service from emirates crew"
缺點： "Too much meat in the dining options Boarding was slow"
優點： "Emirates is the best Airline"
優點： "Long flight but comfortable. I will fly emirates again."
缺點： "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
優點： "Smooth ride, decent food, good entertainment."
缺點： "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."
優點： "I really like the entertainment and the air cameras."
缺點： "I like everything"
優點： "Food and entertainment"
缺點： "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"
缺點： "Nothing stands out"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."
優點： "everything was very nice!"
優點： "Cabin Crew"
缺點： "Asian Meal is not good at all"
優點： "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
優點： "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Thanks to the nice lady who gave up an Aisle seat so I could sit next to my daughter."
缺點： "Other people's kids are wiggly and annoying, and there were many! Not a seat empty in the huge plane. PThe staff did as best they could under the circumstances. But 17 hours of crowds are hard to take. Very rough landing, which I wouldn't mention except that I've had several on Emirates lately."
缺點： "I had opted for wheelchair assistance and the same was not provided in New York airport. She was left on a taxi alone to get to next terminal. As she was traveling alone and has problems on her legs , she got nervous and this travel was a stress full one."
優點： "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
缺點： "Boarding process is the one area that could be improved."
缺點： "No toilets in departure lounge! Delay of 30 minutes sitting with hardly any oxygen in cabin thought I was going to pass out. My last flight with Emirates."
優點： "That it was on time and the service was excellent! Very smooth landing and departure!"
缺點： "That the touch screen in front of me had a problem and I couldn't navigate easily. It responded with delay."
優點： "Excellent experience"
優點： "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
缺點： "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."
優點： "Everything is wonderful"
缺點： "Tight Economy Class seats"
缺點： "Small sandwich and small breakfast for 9 hour flight"
優點： "Nice new plane. Efficient and punctual boarding and baggage service. Staff was so friendly and attentive."
優點： "The flight was clean and well maintained"
缺點： "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"
優點： "Boarding was handled very well. I find the crew incredible; they were very attentive and very helpful. They certainly looked after the passengers."
缺點： "They went out their way; I can't see how things could have been better."
優點： "Amazing crew"
優點： "To be honest I liked everything from the speed of boarding to food and entertainment systems. Seats were roomy too."
優點： "seat food and cabin crew"
優點： "The flight stewardesses were polite, nice, patient and accommodating. Boarding was prompt, quick, and organized. Plane lavatories we’re constantly cleaned so they won’t feel icky in the latter part of the journey."
缺點： "Perhaps, the movie choices could have been expanded."
優點： "Asiana staffs are so great with good service!!"
優點： "Crew is great and professional"
優點： "Everything but the seat cushion"
缺點： "Better cushion on the seat"
優點： "Food and service was excellent"
缺點： "No wifi, the entertainment unit required a dual jack head phone set and I couldn’t use my noise canceling headphones. Also had to pay 150 dollars for my 2nd bag. Way too expensive!"
優點： "Didn’t like any part of the flight."
缺點： "The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options."
優點： "Plane are clean"
缺點： "The food is really good"
優點： "After took off 5-6hours later very bad smalls comes from the bathroom."
優點： "Same as above"
缺點： "Same as above"
優點： "The cew is very friendly but need to improve their English."
缺點： "Entertainment system. Food options. General service offering in business class"
優點： "the crew was very accomodating,the food was nice,but everything is great"
缺點： "well what to say its not comfortable sitting 16 hours and last time from korea to manila my baggage was delayed so i have to wait for 24 hours to recieved it."
缺點： "Big delay for more than one hour."
優點： "The food is so good."
缺點： "The check in counter is not fully organized. I encounter so much delay in checking in my luggage. The new employee must be properly assisted by the old personnel to avoid long hours of waiting and standing in the counter of the passengers who arrived early so they can check in their baggage ahead of time. I availed of your web check in but was waiting for so long in the check in counter."
缺點： "Entertainment headphones did not have good sound quality; there was no option for English captions for most of the movies."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "the safety and flight over all is great."
缺點： "the entertanement not much option. and the food for the last meal no taste and not enough pasta sauce no salt."
優點： "On time arrival; professionalism."
缺點： "The business class seat is cramped for business class standards. I also wanted seconds for dessert but somehow I was made to feel it was not allowed, that the FA has to check with someone if there was enough on board. Mind you the plane was not full."
缺點： "The sound of the intercom during announcement of pilot coz it is weak."
優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
優點： "The flight crew were hospitable and they tend to our needs well."
缺點： "The flight was delayed and some of the crew were just chatting instead of maybe saying hello or just be ready to assist passengers since flight was delayed."
優點： "Good leg room, clean aircraft, short flight. I'm 6'2" and had good leg room. All you can ask for on a fairly short flight."
優點： "Good service, boarding on time, got to destination earlier than expected"
缺點： "The air conditioning wasn't quite working, maybe the plane was too old"
優點： "The seat was a little bigger than the standard plane. I flew the A388. Screen was bigger as well. Overall satisfied with the flight. Food was okay."
缺點： "Nothing to complain."
優點： "Soul to Los Angeles was very Good. I loved it. No complaints."
優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
優點： "The flight from Manila to Seoul was an Airbus 330 . . . Seats were fine and service was very good from the crew."
優點： "Great service. Good meal."
缺點： "Slight delay of 1 hour, late inbound aircraft (weather)"
優點： "Great crew and great service"
缺點： "Seating was very cramped"
優點： "The service and the food"
優點： "The crew was friendly. It was a very long flight, but the crew did a great job of trying to ensure adequate drinks were available and passengers were comfortable. I also enjoyed the individually packaged toothe brush and toothe paste availability."
缺點： "The seats were a bit uncomfortable for such a long flight. I'm 6'2" and had ok legroom, but the seats were a bit hard requiring frequent adjustments."
優點： "The friendliness of the flight crew was great. The leg room is better than other airlines."
缺點： "The lack of entertainment options on my second flight compared to my first one."
優點： "Flight was great, food was what you'd expect but above average if you have no expectations. Crew was nice and entertainment had a wide selection of recent movies. Comfort was ok and complimentary blankets could be requested."
缺點： "Only issue I had was the person siting next to me putting their elbows and feet into my portion of the seat. Asked her to move and she complained. This is an expected attitude if you fly anywhere with mainland Chinese passengers . If escalated it would result in her screaming and complaining. But it is an Asian airline and I can't control the passenger who choose to fly so I can't complain too much. Still would recommend to friends."
優點： "Overall, most liked , the food"
缺點： "Nothing encountered so far"
優點： "Overall great treatment and comfort."
缺點： "Might just be me but the staff were a little off coming in their responses and cut me off quickly when trying to answer their questions, but I understandtheyhave a lot of people to deal with."
優點： "Clean planes attentive attendants good service"
優點： "Asiana airline service was great. Attendants were so kind and gentle."
優點： "Flight attendants were awesome. Much better than US."
優點： "Crew was nice. Seat was good. Food was good."
缺點： "Flight delayed twice."
優點： "The flight attendants were very nice and spoke beautiful English, wonderful food/drinks, and the seats were comfortable with plenty of room. Both flights had a smooth take off and landing. Great experience all around!"
優點： "Flight quality was good"
缺點： "The return flight had delays."
優點： "The crew and service was excellent, as good as it gets."
缺點： "The week before notice of aircraft switch (which gate agent said happens very frequently) from flat bed to old style 2 + 2 seating, with angle, and quite uncomfortable seat, is apparently a frequent Asiana bait and switch. This is a deceptive and inexcusable and deceitful practice. Too bad, because the crews are so good, but doesn't make up for 12 hours without sleep, before an important meeting."
優點： "Enough space for feet, kind crew members, good food, free alcoholic beverages."
缺點： "Air system got very cold over several hours during the flight. Experienced by myself and my traveling partner. There was also a huge gap of several hours when it seemed no staff came by for drinks, but there might be a chance that I just missed it. Also the display screen kept coming on, alone by just accidentally striking the switches on the armrest when moving. Not the best design, if this keeps happening."
優點： "good experience"
優點： "as above"
優點： "Never happened. Please refund ASAP Due to COVID-19 I have tried to email"
優點： "Comfortable premium economy seat. Nice crew."
缺點： "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."
優點： "Easy boarding procedure."
缺點： "Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long."
優點： "In-flight was confortable."
缺點： "Food options aren't that familiar but ok to the taste anyway. :)"
缺點： "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
優點： "Comfortable plane and a good price"
缺點： "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."
優點： "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
缺點： "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."
優點： "Yes, and yes"
缺點： "More new movies selection"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
缺點： "Good news they have a MENU for the people"
優點： "Crew was great."
缺點： "Boarded an hour late."
缺點： "It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Services verygood"
優點： "Got an exit row seat. Lots of leg room."
缺點： "No complaints."
缺點： "Couldn’t fault anything"
優點： "Like the seats, in flight entertainment and in flight staff are friendly."
缺點： "Did not like baggage fees for flying with Ice Hockey Goalie gear. Was dinged a monsterous $634 for baggage fees due to being over weight and over size on my goalie gear. Really it cant be made any smaller or lighter. THEN DINGED AGAIN for sticks as an over sized item again ! WTF ! Most other airlines label it as sporting goods and I pay the overweight fee, usually $150 CAD. Not this airline ! I could have booked another person for return flight and only added $300 to my bill ! Utter ridiculous how bad I got raped on this. Ok over weight yes. But over weith + oversize + oversize is a bit much !"
優點： "Relaxed trip."
缺點： "My monitor cut out a few times."
優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
缺點： "Airplane use to fly from Taipei to Ho Chi Minh old and dirty."
缺點： "Smell was so bad during flight"
優點： "Living in novotel while staying in Taipei"
缺點： "stuck in Taipei"
缺點： "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."
優點： "The boarding by zones is a great way to do it and they implemented it efficiently. The crew were outstanding - pleasant, smiley and courteous and made me feel welcomed. Meals were delicious."
缺點： "A bit cramped and not quite enough toilets in economy class. Always a long queue for the toilet."
優點： "I liked the crew members. They were welcoming and professional. Flight fare was very good in value for waiting a few extra hours in Taipei. I could do some shopping there while I was in transit. Nice airport. The screens of my row were not working so they restarted all screens a few times. While the screens of my row worked, other rows were not working. Surprisingly no one fixed or complaint as the screens of other rows kept off from the start to the end of the flight. I felt so sorry for others."
缺點： "Like what I said in "what I like", I think the connection of the screens/tablets had some issues. Luckily mine worked. I would be upset if my screen did not work during the entire 9 hours flight."
缺點： "These are some of the narrowest seats I've experienced in a full-sized airplane. Please note, I am a normal sized human."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
優點： "Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system."
缺點： "A change of snack for to and fro journey would be good."
缺點： "the food to much asian"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "The crew is always very helpful and polite go out of your way to make you comfortable I have a slight disability that they accommodate when possible"
缺點： "Who was a good trip there was nothing I did not like everything that I expected the food could have been a little bit better but it wasn't bad"
缺點： "Everything was a joke to a West standard"
優點： "The airline crew was very professional and friendly"
缺點： "The boarding can be confusing as an economy passenger it’s a free for all when they call for your section"
優點： "Better couch legroom than any of the US carries I have flown overseas. Newer plane and attentive flight crew. There was a decent movie and entertainment selection and the meals were reasonably good. Crew was very attentive to keeping the bathrooms clean, which on a long flight is a very nice. Checking staff in Los Angeles to insuring the comfort of a taller customer was excellent."
缺點： "Flight delays, but they where at the gate to insure I made my connection."
優點： "Nothing, flight got cancelled"
缺點： "My experience with china airlines was the worst. I travel with surfboards. I called a head of time and got quoted a price and when I showed up they tried to charge me quadruple. They said I needed to pay 460 dollars! After arguing with them for 1 hr. They told us the flight was cancelled. Went to Singapore air& they were the best. Free for surfboards. And staff was very helpful. China air is unprofessional, and disrespectful. I will never fly with them again, nor will I recommend them to any of my friends, family, or colleagues."
"Aside from the 5-6 texts for the flight changing the flight was pretty comfortable"
"very bad experience they closed the flight 10 minutes before the flight girls very bad attention"
缺點： "If the security doesn’t humiliate the people"
缺點： "Both to and from austin were delayed several hours. Crew was rude to other passengers. Was not impressed by customer service."
優點： "The gate agents and flight attendants were true heroes, they did they're absolute best in a terrible situation."
缺點： "American Airlines once again fails to provide the required number of flights and crews for a holiday weekend, and did a terrible job of letting passengers know what the situation with their flights are."
優點： "Flight on time and covid Prevention was in place."
缺點： "Failed to provide wheelchairs as requested."
優點： "I felt safe add respected. They serve drinks and small snacks, no meals going to Hawaii, plan ahead."
缺點： "The airport at Phoenix had little seating. I was funny in the floor in case someone needed a seat. Otherwise, everything was good."
優點： "The crew was amiable. The plane was crowded but clean."
缺點： "The crew was rude, we took off over an hour late, there was no food for sale on board"
缺點： "The amount of space! I’m only 5’7”, 125lbs and I was absolutely squished in this seat. Oh and we waited an hour in the tarmac for a maintenance guy to fix a computer? Why can’t they figure this out before we board? It’s better to sit at the gate than in your cramped airplanes."
優點： "The crew was so friendly and helpful and nice. Love the whole online entertainment thing that AA does now."
缺點： "There was an awful flight delay and the reschduling options sucked at first. Once that got sorted to my liking, however, everything else was perfect"
缺點： "The jerks left early despite the fact that security and baggage were backed up. We ran to our gate and barely missed the flight. Jerks! Who leaves early when so many passengers are missing?!"
缺點： "3 hr delay and had to change gates"
優點： "How quick American Airlines moves to keep people on time."
優點： "Love the seat. Left side best going to Jackson hole"
缺點： "Bigger snack"
優點： "Fast boarding"
缺點： "More snack choices"
缺點： "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"
缺點： "baggage was not transported from BA flight to London to the BA flight to Glasgow"
優點： "Flights were on time, professional crew"
缺點： "Seat back screen kept freezing, headphone jack was broken"
優點： "Easy, no hassle travel."
缺點： "Stale mini pretzels are not appetizing. There are much better inexpensive alternatives. Yuck."
缺點： "Make the chairs more comfortable. Also I would rather buy good food not eat cookies."
優點： "That we didn’t crash"
缺點： "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."
優點： "On time and what more can you ask for?"
缺點： "No entertainment options"
優點： "Price for a very short notice trip, ease of online booking, very informative staff. Also, able to readjust my seating assignment."
缺點： "Unfortunately, the pilot assigned had a car wreck coming to work that morning. The delay was not bad, but my timeline was tight. Still, very grateful that a suitable replacement was found. The delay could have been much worse."
缺點： "Crew disrespectful, with passengers. He was a chubby guy late 40"
缺點： "The online information was inaccurate on where the pet relief areas were located and I nearly missed my flight as a result. Need to install more ESA /Supprt animal relief areas to make It more friendly to travelers. Very stressful experience overall"
缺點： "Limited legroom is a problem. Otherwise, the flight was fine."
缺點： "The legroom on AA's new planes is atrocious."
優點： "Ease of check in"
缺點： "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
優點： "Getting home EVENTUALLY"
缺點： "10 minutes after leaving Austin the pilot tellsnus Houston air traffic control is grounding all westbound flights due to a storm in Dallas that's causing too much congestion. So we sa on the Tarmac for 90 minutes. I have a difficult time believing this situation was a surprise. Possibly it was just to free up the gate and not have to go through reboarding. Also leg room is getting reduced to 28 inches. I'm 5"11 and cramped. How is JetBlue better than American? How much will these airlines continue to bend us over. I didn't even take the screaming infant into account.... since it's not AA's fault for letting that baby on board."
缺點： "westjet delayed my flight once again, so I was stuck in the LAX airport for 5 hours"
缺點： "Wanted more food. Haha!!"
優點： "My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!"
優點： "The boarding process was easy and the crew was great."
缺點： "Other passengers were annoying. One guy was listening to a baseball game on his phone at full volume on the plane during boarding. Another kept hitting the back of my seat playing a game on the entertainment system. And a flight attendant let a guy stay on his phone, while we taxied for takeoff, having the douchiest conversation in history."
優點： "Flight was on time. Attendants were nice."
缺點： "For the 100th time, you seats are too dang small."
優點： "easy on and easy off. ontime."
缺點： "a little more room between people and more padding in the seats. also delta used to have a screen in each seat and you could see where you were and how far you have gone and so on. could also see more and music."
優點： "Good price, effective transportation, nothing special"
缺點： "Very full, not super comfortable"
優點： "Good entertainment options in newer flights."
缺點： "Food options for first class could be better."
優點： "It's just like very other airlines."
優點： "Seats were comfortable. Entertainment was appreciated. Flight was smooth and landed early. There was just no offer of food unless for purchase and I was hungry and look forward to that. Even just a bag of pretzels!"
缺點： "See above"
優點： "I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much."
優點： "I like the movie selection"
缺點： "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"
優點： "Quick connection"
缺點： "Tiny overhead bins - even in first class"
優點： "Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us."
優點： "The flight was very good. Boarding was good, shorter flight, smooth, landed and off we were."
缺點： "Seating still needs a little more padding for comfort. Delta airlines has a screen on every seat and you can see where you are and how far you have gone and so on. That would be nice. It was very difficult to hear what the pilot said when he spoke to say hello and whatever else he said. Entertainment? There wasn't any on this flight"
優點： "wifi was great"
缺點： "Staff behaviour"
缺點： "There was no food offered. The stewardess was not happy to be at work."
優點： "Staff was wonderful."
每天清潔，並在 奧斯汀飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 奧斯汀飛往 台北市的機上會提供口罩
從 奧斯汀飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 奧斯汀飛往 台北市的彈性機票