搜尋奥蘭治縣 飛往台灣便宜機票

缺點： "Breakfast could have been better"

優點： "It was great..."
缺點： "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."

優點： "Simple check in and boarding, right on time."

優點： "33" seats"
缺點： "nothing"

優點： "The seat was very spacious"
缺點： "More space to put things"

優點： "Punctual and direct flight NRT-BOS. Time-efficient."

缺點： "If the flight was on time."

優點： "Everything, the service and the food is great."
缺點： "Keep it up"

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "crew was professional, attentive and polite"

缺點： "More movie selections"

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "Spoke english"

優點： "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
缺點： "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

優點： "Good service. Flight went off without a problem."

優點： "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."

優點： "none"
缺點： "very poor communication of information"

優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"

優點： "Friendly diligent staff"
缺點： "No announcement to acknowledge the bumpy ride"

優點： "Professionalism with friendliness of the crew and the service provided."
缺點： "No issues with flight and boarding."

優點： "Everything was excellent no complaints"

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
缺點： "None"

優點： "Space between the seats."
缺點： "Color of the seats."

缺點： "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."

優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Nothing"

優點： "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
缺點： "Nothing"

優點： "Very friendly crew!"

優點： "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."

優點： "Great tasting food, and nearly constant beverage service."

優點： "This was the best flight I have ever been on. The crew was so friendly."
缺點： "Absolutely no complaints."

優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."

優點： "The food on this flight was horrible. Big disappointment. Usually, the food on Japan Airlines is wonderful. However, on this flight, the food was a crab/mayo sandwich with yogurt. However, the service was wonderful, as always."

優點： "Once again the service from the flight attendants was perfect."

優點： "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
缺點： "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."

優點： "Friendly crew members and prompt service."
缺點： "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."

優點： "service is great!"
缺點： "nothing"

優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"

優點： "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
缺點： "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

優點： "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."

優點： "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
缺點： "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."

優點： "The excellent service and courteous staff."
缺點： "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."

優點： "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
缺點： "None"

優點： "They were super considerate the entire flight."

優點： "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
缺點： "Nothing really."

優點： "The service, food, entertainment, everything was perfect. Thanks so much"

優點： "staff was pleasant, friendly and helpful."
缺點： "turbulence was awful."

優點： "It was perfect!"

缺點： "failed to give credit for cancel flight."

優點： "The crew were good and very pleasant."
缺點： "The food was pretty gross. I don't know how you can pass that for food."

優點： "The second flight was perfect."
缺點： "No vegetarian options at all without advance notice."

優點： "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
缺點： "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."

優點： "The crew was lovely as were the littlebthibgs like slippers."
缺點： "The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi"

優點： "Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats."

優點： "food"

優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."

優點： "The service is always way better than American flying"

優點： "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
缺點： "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."

優點： "comfort flight."
缺點： "skipped snack service."

優點： "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
缺點： "Very limited movie/entertainment selection."

優點： "Very professional crew good service"
缺點： "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

優點： "Everyone was very nice."
缺點： "The food was a little odd but that might just have been Korean food."

優點： "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."

優點： "Smooth boarding"
缺點： "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"

優點： "Very comfortable flight and very attentive crew. Food and service was great and great cocktails in the bar"
缺點： "Had to wait an hour in the air pane for a gate to be assigned in Seoul."

缺點： "Flight was delayed 4 hours and I had to miss my connecting flight."

優點： "Nothing at all. It was hell and you should be ashamec ofhiw you treated me."
缺點： "Everything. You have THE worst customer servive evet."

優點： "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."

優點： "very friendly"

缺點： "Very tight seating"

優點： "The staff was excellent."
缺點： "Food was blah and the seats were on the smaller side."

優點： "Clean airplane and ver polite crew."
缺點： "Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference."

優點： "Food and accommodating flight attendants."

優點： "Crew team assist us from the moment we landed in Bangkok and help us to our connecting flight. it was an amazing job."
缺點： "na"

優點： "Friendly af"

缺點： "Seats too small for a seven hour flight"

優點： "Flight crews are friendly."
缺點： "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."

優點： "Crews are kind and nice. No complain about the service the crews provided."
缺點： "The chair, need to be more comfortable"

優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"

優點： "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"

缺點： "Seat was so narrow, my elbows were stuck to my torso the whole way"

優點： "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
缺點： "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."

優點： "Polite and courteous crew. Good movies on the flight back."
缺點： "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."

缺點： "Justfly has the worst customer service. There is no way to complain either. There is no executive office. They are not on any rating sites. They just don't care, because they are not held accountable for their actions."

優點： "Service was excellent, as always on KAL flights, top notch airline food."

優點： "Everything was perfect perfect service excellent food the best I ever flown so far"

優點： "upgrade the food quality"

優點： "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
缺點： "I had to wake up so person behind me could eat."

優點： "The return flight food."
缺點： "Uncomfortable seating"

缺點： "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"

優點： "I liked that i had two seats to myself"
缺點： "No VR goggles"

優點： "screen contents very good"
缺點： "seat is smaller than other flight"

優點： "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."

優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."

優點： "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
缺點： "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."

優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"

優點： "I had a great flight."
缺點： "Nothing"

缺點： "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"

優點： "Fast boarding. Early arrival. Comfortable seat."
缺點： "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"

缺點： "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"

優點： "The service, foods , sack ,"

優點： "Crew , amenities and food"
缺點： "None"

缺點： "No complain . It’s singapore airlines"

優點： "Dim sum between Hong Kong & Singapore."

優點： "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
缺點： "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"

優點： "lot of turbulence, uncomfortable ride"
缺點： "entertainment system was good"

缺點： "Old plane. Technology didn't work"

優點： "Food was pretty good. Loved the Weiss ice cream bars"
缺點： "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."

優點： "The staff is amazing and know what parents of bubs need."

優點： "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

優點： "I reallyiked th service from the crew"
缺點： "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."

缺點： "Cabin little bit cold"

優點： "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
缺點： "Absolutely no complaints"

缺點： "Boarding didn’t give priority to passengers with children"

優點： "It’s worth it to pay a bit more for the extra legroom seats."

優點： "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
缺點： "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

優點： "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
缺點： "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

優點： "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
缺點： "Reclining seats tend to make me caustaphonic with the limited space"

缺點： "The desserts. The bun."

優點： "Flight crew great"

缺點： "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

優點： "Service by the crew was great"
缺點： "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

優點： "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
缺點： "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"

優點： "Service is the best among the airlines I’ve ever taken"
缺點： "Never ever get free upgrade"

優點： "Crew very good as was entertainments system"
缺點： "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."

優點： "Overall experience and wonderful crew"
缺點： "Nothing really."

優點： "everything is perfect"
缺點： "the food on Silk Air can be better"

優點： "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."

優點： "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
缺點： "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."

優點： "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
缺點： "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."

優點： "Red wine was good"
缺點： "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

優點： "Best serves ever will fly every time"

優點： "Crew, plane, punctuality"

優點： "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
缺點： "Clean bathroom trash more often"

優點： "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."

優點： "service, good TV quality and good movie selection"
缺點： "sound quality with headphones was horrible"

優點： "New plane"
缺點： "Food served 40 min after special meals"

優點： "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
缺點： "Flight was over too quickly."

缺點： "Business cabin is not as good as the Air France one"

優點： "Changed by very helpful ground staff from lousy seats to exit row at no cost."
缺點： "Entertainment interface showing its age."

優點： "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

優點： "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."

優點： "Everything"
缺點： "I have no complaint"

優點： "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
缺點： "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."

優點： "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."

優點： "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"

優點： "Movie selection, very helpful crew and good quality food."
缺點： "Nothing!"

優點： "Great seats and leg space in premium economy."
缺點： "We had the staff come to us twice to keep the "noise" down (we were travelling with a 2.5 yrs old). Now we travelled on other legs with Singapore airlines, with the same toddlers and same "noise" levels, but no one came to us to request to keep the noise level down... I am guessing that premium economy has a different (lower) threshold for toddler "noises" !! :)"

"Solid airline and service"

優點： "crew was nice and friendly and the plane landed earlier than estimated."
缺點： "Middle seat was occupied on my flight."

優點： "Attentive crew very appreciated!"

缺點： "More legroom"

優點： "Seat very spacious, was given a extra legroom sit"
缺點： "My screen was not working properly. I didn’t ask for help as I had work to do so I didn’t need it."

缺點： "I was in the aisle seat and kept getting bumped into by the crew as they walked by. I leaned toward the middle seat but still got hit with the cart, people’s bums, their hips, etc. The flight landed at 4am, so I was tired and really wanted to sleep but couldn’t. Also, the AC was not working during the flight. We were all melting until we started descending. Then, while waiting to get off the plane, they turned off the AC completely. Bad move."

優點： "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."
缺點： "Crew late to second leg of trip. Visibly tired from a long day."

缺點： "The crew was outstanding and the aircraft was new and comfy"

缺點： "Xx"

缺點： "Taxi time to gate was almost half hour."

優點： "Crew was good for the situation."
缺點： "Made me check a bag saying the overhead bins were full. When we got on the plane there was a huge amount of bin space. Wasted 45 minutes of my time waiting for a bag. Made us sit on the plane for two hours before takeoff even though they knew we were delayed upon boarding."

缺點： "Rude staff, not willing to help"

缺點： "The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay."

優點： "Left on time. TSA boarding pass."
缺點： "1. Seats uncomfortable- too close together. Causing the person in the middle to lean on me. 2. The seat in front of me reclined into my space leaving me no room to extract my food tray and to cramped to work on my computer. 3. When buying a ticket no assigned seat. Paid 100.00 extra to select my seat and it didn’t allow me to choose anyway. When I went to select my return seat I had two choices- a middle seat or pay an additional 35.00 for a premium seat. 4. Had to pay 140.00 for luggage with no carry on (70.00 each way) 5. Not going to fly American anymore."

優點： "crew"
缺點： "Entertainment system broken. No heart Healthy food"

優點： "Safe flight."
缺點： "Flight delayed 4 hours including change of aircraft and departure gate at PHL."

優點： "Crew was nice."
缺點： "Having to check my carryon even though I was in the 12th row. I saw some passengers putting two items in the overhead, which makes it unfair to others."

優點： "I enjoyed the on-air entertainment."
缺點： "My seat was in the back of the airplane, and I was in the middle seat."

缺點： "I waited over 45 minutes for luggage to even begin to unload. Absolutely ridiculous"

優點： "Great no complaints"

優點： "On time"
缺點： "Packed"

缺點： "The plane was too warm before take off."

優點： "The flight entertainment is really nice."
缺點： "Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. My chair would not decline properly."

優點： "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."
缺點： "The TSA agent was cold and it took a supervisor to ensure our needs were met."

缺點： "Unable to access the internet. It was American flight, not Alaska flight"

缺點： "We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later."

優點： "Pleasantly surprised by AA. I would definitely fly AA again"

優點： "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
缺點： "NA"

優點： "Food voucher, small consolation for a missed dinner with family!"
缺點： "Delayed due to tire issue, deboarded and were told another plane would be there in 45 minutes, took 3 hours!!"

優點： "In flight entertainment is good."
缺點： "Leg room is getting less and less. I’m 5’10” and couldn’t move my legs."

優點： "Almost all parts were more than satisfactory as expected"
缺點： "Didn't enjoy nor appreciate the nearly 9 hour delay due to plane maintenance issues."

優點： "Nothing"
缺點： "机上娛樂視頻皆無，也無預先吿知下載App，座位老舊不舒服。"

優點： "Nice new Aircraft. Good service. Reasonable food."
缺點： "Seats have little leg room. Like most....thry pack them in!"

優點： "We pleaded with attendant to let us take our carry on. We were first to board and all others on the flight were volunteer bag check only. It is Very difficult for me to walk. We packed in small carry on just so we could avoid the baggage carasol. She could have Easily granted our wish and treated is in volunteer manner like everyone else. But no way."
缺點： "Everything else was fine."

優點： "Boarding was prompt, flight attendants polite and accommodating."
缺點： "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."

優點： "It got us there on time"
缺點： "No inflight entertainment on the longer flight. Uhgggg."

缺點： "Flight was 1.5 hours delayed with another 1 hour delay on the tarmac"

優點： "I was treated in a professional fashion"
缺點： "I don't think it is right for the airlines to have any passenger seating in such a tight space."

優點： "I loved getting up close and personal with others."
缺點： "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."

優點： "The flight crew was exceptionally kind"
缺點： "I rarely check bags but this was the second time in the last few months that I have and they were both terrible experiences. Last time, on my return flight home from Phoenix, I was forced to pay $250 for my long sports bag, even though the tag to get there was still on it and my receipt showed that it was the standard fare and was bluntly told the other attendant 'didn't do their job.' This time, after my travel mate already checked in and payed for two bags, when we brought the bags to the counter to drop off, we asked for future reference what the procedure was for AAdvantage card holders to get their first bag checked free. Her response was that she couldn't refund our money. I told her I wasn't asking for a refund and repeated my question - how to do it in the future, to which she responded that we should have come straight to the counter without checking in but all accounts are different and she had no idea what his was. To her credit, she did warm up after that, perhaps she heard how abrupt and unhelpful she was being but it was unfortunate to start yet another airport experience with coldness at American Airlines"

優點： "Have a great trip without any problems."

優點： "Entertainment had many options with a few good and recent movies."
缺點： "I purchased Alaskan tickets, hoping for their legroom, baggage guarantees and excellent beer. Instead I got an American Air flight – one of their trusted partners. None of their deals carries over to AA. I guess I will pay closer attention next time."

優點： "Fast boarding and left gate on time on a holiday"
缺點： "Felt cramped in like cattle"

優點： "I got home eventually"
缺點： "Wifi way too expensive compared to other airlines"

優點： "Everything was good."

優點： "The only thing to like was arriving on time."
缺點： "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we ate before departure. Never again!"

優點： "Got pretty much what I expected from economy."
缺點： "Lack of planning for carry on bags."

優點： "How dark the flight was to sleep"
缺點： "Delayed flight"

優點： "The pilot and the crew were very apologetic and went out of their way to make us feel comfortable & relaxed."
缺點： "We were delayed due to weather."

缺點： "It was terrible. A missing flight attendant caused an extra delay in departure. Missed connecting flight. American Airlines was not prepared to assist all the stranded travelers. Had to spend night in the airport until I could get on a flight the next day. This was not what I paid for."

缺點： "Lots of different thin: boarding lines weren’t clear, seats are not that comfortable, food was fine but not great and I would give a very good to crew"

優點： "Fast boarding, on time, food was pretty good"
缺點： "Toothpaste on board"

優點： "Everything was great. From food to entertainment was great."
缺點： "Nothing"

缺點： "A better snack option would be appreciated"

優點： "Crew is very friendly and helpful. Leg space is bigger than other flights."
缺點： "Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time."

優點： "N/A"
缺點： "Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China."

優點： "Left on time, arrived a bit early, excellent trip"

優點： "They did feed us and provided cover and small pillow"
缺點： "every thing including service is minimum."

優點： "ground crew were friendly"

優點： "Entertainment"
缺點： "Steward. & meals"

優點： "Seats were comfortable. Food was OK."

優點： "we had a very good seating distance in row 15"
缺點： "the cabin service was simply bad: very limited meal offerings, drinks were not cold, flight attendants were pretty arrogant."

優點： "The efficiency."
缺點： "The fact that I paid all this money and yet I couldn't get a decent meal. Unbelievable. I've been flying for years -- long enough to remember when flying was less expensive and we actually got more. Today we pay all kinds of taxes and fees; we pay to bring our luggage (as if we could pay for a ticket to go abroad and do so without clothing), and yet we get get less for our dollar. I wish someone in the offices actually thought about that AND did something to make flying with Air Canada what it was."

缺點： "Flight was delayed for 3 and half hours."

優點： "I got from point A to point B"
缺點： "I lost over a day of my trip because a flight was cancelled and wasted 6 hours trying to rebook with no help from the staff, who were extremely rude. Everyone on the canceled flight had to be aggressive at getting a new flight booked because there was no help. Every time you asked an associate from Aur Canada for help, the passed the problem off not taking any responsibility. If your name is on my ticket, then it's your responsibility. Worst experience traveling by far. Also lost over a day of my expensive trip that I've been waiting to go on for awhile and saved my money for a year. I lost hundreds of dollars in events and hotels. Avoid Air Canada if possible"

缺點： "Didn't board as I missed the connection."

優點： "Excellent flight attendants."
缺點： "I wish the plane had WiFi."

缺點： "No vegetarian options"

優點： "The flight was smooth and the entertainment was diverse which I loved. I watched a documentary on the Inuit and an Israeli movie ( both things I am not normally exposed to ). How awesome ."
缺點： "There is nothing I did not like"

優點： "I have never flown Air Canada before and it was one of the best airlines I have ever flown! Entertainment was great! The outlets were clutch. I got a sandwich and it was really delicious !"
缺點： "I didn't find anything I didn't like!"

優點： "Great timing of flights to arrive in afternoon. Also liked flying on the 787. Service was great as there was always someone checking to see that you were comfortable."

優點： "Crew was excellent"
缺點： "Entertainment system did not work for the first two hours"

優點： "Food, service, seat (Business class), aircraft"
缺點： "No internet connection"

優點： "This was a boring flight which is a good thing, no drama, no mechanical problems, no weather problems. More leg room than an overseas flight."
缺點： "There was some confusion during boarding."

優點： "The counter assistant was very, very nice."
缺點： "It is good that the flight was very short. The seats were crammed together and the plane was very small. I felt like I was in a sardine can."

優點： "Very good overall."
缺點： "Entertainment selection poor and dated."

優點： "The young kids really enjoyed the multi-player video games that were offered on the plane. The windows were really cool too! The amount of light/color coming from the windows were adjustable with the press of a button. It was the first flight for the younger kids, and they loved it!"

優點： "Nice to see some older flight crew members."
缺點： "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."

優點： "There was good food and entertainment"
缺點： "I'd like better vegetarian options for food though"

缺點： "I don't have any complain about the flight. It was average or a little above average. I just couldn't sleep well probably because the head rest is too high or what. But I'm 5 feet 7. The pillow can be improved as well (firmer)."

缺點： "See above"

優點： "Difficult to find employees in the Toronto airport. Security needed to help me locate someone after my plane was delayed causing me to miss my connection. On the way back had a delay again lucky if was my final leg."

優點： "Decent movies."
缺點： "4+ hour flight with, no snacks, lukewarm drinks, out of food items, charged for headphones, crappy sound, unfriendly staff. Flight was NOT cheap. Drop the rates and offer no service; that would be far preferable to what is going on now."

缺點： "Plane was too small with extra small overhead bin. Entertainment system was also mediocre which keep shutting down and have to again select your movie and forward it :("

優點： "Great crew and was comfortable"
缺點： "Food was expensive"

缺點： "My daughter has a peanut and nut allergie and air canada still serves them on a plane. I found 2 nuts in my seat ..I had to wipe down my seat as well as my daughters"

缺點： "I flew from YEG -YYZ and the flight was delayed. It's a good thing that the 2nd flight was delayed or else I would have missed it and no AC employee was interested in helping me make my connection. There were several people on the flight that had connections and were trying to rush off the plane."

優點： "Our flight attendant, Sabrina, was fantastic. Quite friendly and helpful. You can tell she loves her job. She patiently answered questions and made the flight really pleasant."

優點： "Air Canada was kind enough to give us a hotel voucher."
缺點： "The flight was cancelled and we weren't informed until we arrived at the airport. An email was supposedly sent, but I didn't receive it. We had to fly out the next morning and missed half a day of work. Fortunately, we didn't have anything important scheduled."

優點： "The streaming entertainment system is innovative and well done"
缺點： "Final food service (chicken wrap) was not good; reminded me of a microwave burrito"

缺點： "lack of seat/leg room...."

優點： "Only 30 minutes late, nice landing."
缺點： "Pitch between seats, filth all over seat back and tray table, mass rush to board when zone three is called, no free snacks, limited drink choices, etc."

優點： "Efficient boarding and unloading. Cabin service was fine but the food in economy was marginal."
缺點： "The food was too TV dinner like. Lufthansa did much better."

優點： "The crew, that it all"
缺點： "The plane was clearly an older plane, there was NO on board entertainment for a 12 hr flight. The food was not good and there was no free wine - which is not normal for international"

優點： "登機安排"
缺點： "N/A"

缺點： "Flight left two hours late. They split my wife and I up despite having our tickets for two months and checking in well before the flight and then lost our luggage and delivered it a full day later than they told us."

優點： "Crew helpful friendly."
缺點： "Delayed flight. Kept switching gates ~~frustrating."

缺點： "Seats did not recline. It was one of the least comfortable flights I've been on in th past few years."

優點： "Flight departed and arrived on time Nice crew"

優點： "Newer plane"
缺點： "Delayed for 4hrs and less than adequate meal voucher for $10 for dinner? Very disappointed and I'm a long time AC customer."